Podcast
Questions and Answers
What is the definition of FREQUENT FLYER?
What is the definition of FREQUENT FLYER?
What is the shortcut for BASIC SIGN-IN?
What is the shortcut for BASIC SIGN-IN?
What do you need to do to sign into ASR during the sign-in process?
What do you need to do to sign into ASR during the sign-in process?
POP UP, 'Y', ENTER
How do you clear the screen?
How do you clear the screen?
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What is the shortcut to change the printer temporarily?
What is the shortcut to change the printer temporarily?
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What shortcut opens an ASR outside of the sign-in process?
What shortcut opens an ASR outside of the sign-in process?
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How do you close the ASR?
How do you close the ASR?
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What is the shortcut for terminal lock?
What is the shortcut for terminal lock?
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What is the quick help template shortcut?
What is the quick help template shortcut?
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Which key combo is used for decoding/encoding?
Which key combo is used for decoding/encoding?
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How do you sign out of QIK?
How do you sign out of QIK?
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What is the definition of the MAIN KEY PAD?
What is the definition of the MAIN KEY PAD?
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What is the shortcut for SYSHOT?
What is the shortcut for SYSHOT?
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What is the shortcut for STARS?
What is the shortcut for STARS?
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What is the shortcut for web links?
What is the shortcut for web links?
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What is the shortcut to access DRS keypad?
What is the shortcut to access DRS keypad?
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How can you unlock the terminal?
How can you unlock the terminal?
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What is the URL for products and services?
What is the URL for products and services?
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Where do you search for fares and trip options?
Where do you search for fares and trip options?
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Study Notes
Key Access Codes for QIK System
- Frequent Flyer: CTRL key functionality.
- Basic Sign-In: Use CTRL + M, F1 for access.
- Sign into ASR: Pop-up requires "Y," followed by ENTER.
- Clear Screen: Command SHIFT + C, then ENTER to reset view.
- Change Printer Temporarily: Execute CTRL + I, F7 for temporary settings.
- Opening ASR Outside Sign-In: Use CTRL + F1 + F6, selecting OPT 1.
ASR Operations
- Close ASR: Apply CTRL + F1, F6, select OPT 10.
- Terminal Lock: Lock terminal using CTRL + ALT + Z.
- QIK Help Template: Access via SHIFT + Q.
- City's Local Time Paging: Respond with CTRL + U, F8.
- Decode/Endcode: Use CTRL + U, F3.
- Sign Out of QIK: Use MAIN (TKT COUNTER) CTRL + M, F10.
Keypad Functions
- Main Key Pad: Activate with CTRL + M.
- Syshot Command: Use CTRL + D, F2.
- STARS Access: Engage with CTRL + D, F3.
- Web Links: Access using CTRL + D, F5.
- Web Reference: Command CTRL + D, F5, OPT 2.
AAdvantage Functions
- AAdvantage Membership Level: CTRL + D, F5, OPT 2 for details.
- AAdvantage Number Search: Execute CTRL + F, F3.
- AAdvantage Upgrade Balance/Payment: Use CTRL + F, F6 for balance details.
ASR Menu Navigation
- ASR Menu Options: Access through CTRL + F1, F6.
- Display Agents Sales Summary: Apply CTRL + F1, F6, OPT 2.
- Close ASR at End of Day: Execute CTRL + F1, F6, OPT 10.
- Set Printer: Use CTRL + M, F1, followed by two ENTRIES.
Terminal Commands
- Pop-Ups in Info Box: Click ESC to clear any obstructive pop-ups.
- Secondary Ticketing Keypad: Access with CTRL + F1, F6, OPT 1.
- Toggle Between Keypads: Use CTRL + T, F10 for switching.
- Unlock Terminal: Input passcode for access.
Help and Information Access
- QIK Help Template Entry: Use SHIFT + Q, and ESC to exit.
- Useful Information Keypad: Access with CTRL + U.
- City's Local Time: Check with CTRL + U, F8.
- Alternate City - Find: Use CTRL + U, F3 for search functions.
Products and Services
- Products and Services Info: Visit WWW.AA.COM for detailed offerings.
- Business Travel Services: Search through AA.COM for relevant services.
- Fares and Trip Options: Find options via AA.COM search.
- Service Fees - Optional: Consult AA.COM for comprehensive fee details.
Studying That Suits You
Use AI to generate personalized quizzes and flashcards to suit your learning preferences.
Description
Test your knowledge of access codes used in the AA CSA program with these flashcards. Each card provides a term along with its corresponding keyboard shortcut for various functions. Perfect for quick revision and understanding of key commands.
