Questions and Answers
What is the definition of FREQUENT FLYER?
What is the shortcut for BASIC SIGN-IN?
What do you need to do to sign into ASR during the sign-in process?
POP UP, 'Y', ENTER
How do you clear the screen?
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What is the shortcut to change the printer temporarily?
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What shortcut opens an ASR outside of the sign-in process?
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How do you close the ASR?
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What is the shortcut for terminal lock?
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What is the quick help template shortcut?
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Which key combo is used for decoding/encoding?
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How do you sign out of QIK?
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What is the definition of the MAIN KEY PAD?
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What is the shortcut for SYSHOT?
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What is the shortcut for STARS?
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What is the shortcut for web links?
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What is the shortcut to access DRS keypad?
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How can you unlock the terminal?
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What is the URL for products and services?
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Where do you search for fares and trip options?
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Study Notes
Key Access Codes for QIK System
- Frequent Flyer: CTRL key functionality.
- Basic Sign-In: Use CTRL + M, F1 for access.
- Sign into ASR: Pop-up requires "Y," followed by ENTER.
- Clear Screen: Command SHIFT + C, then ENTER to reset view.
- Change Printer Temporarily: Execute CTRL + I, F7 for temporary settings.
- Opening ASR Outside Sign-In: Use CTRL + F1 + F6, selecting OPT 1.
ASR Operations
- Close ASR: Apply CTRL + F1, F6, select OPT 10.
- Terminal Lock: Lock terminal using CTRL + ALT + Z.
- QIK Help Template: Access via SHIFT + Q.
- City's Local Time Paging: Respond with CTRL + U, F8.
- Decode/Endcode: Use CTRL + U, F3.
- Sign Out of QIK: Use MAIN (TKT COUNTER) CTRL + M, F10.
Keypad Functions
- Main Key Pad: Activate with CTRL + M.
- Syshot Command: Use CTRL + D, F2.
- STARS Access: Engage with CTRL + D, F3.
- Web Links: Access using CTRL + D, F5.
- Web Reference: Command CTRL + D, F5, OPT 2.
AAdvantage Functions
- AAdvantage Membership Level: CTRL + D, F5, OPT 2 for details.
- AAdvantage Number Search: Execute CTRL + F, F3.
- AAdvantage Upgrade Balance/Payment: Use CTRL + F, F6 for balance details.
ASR Menu Navigation
- ASR Menu Options: Access through CTRL + F1, F6.
- Display Agents Sales Summary: Apply CTRL + F1, F6, OPT 2.
- Close ASR at End of Day: Execute CTRL + F1, F6, OPT 10.
- Set Printer: Use CTRL + M, F1, followed by two ENTRIES.
Terminal Commands
- Pop-Ups in Info Box: Click ESC to clear any obstructive pop-ups.
- Secondary Ticketing Keypad: Access with CTRL + F1, F6, OPT 1.
- Toggle Between Keypads: Use CTRL + T, F10 for switching.
- Unlock Terminal: Input passcode for access.
Help and Information Access
- QIK Help Template Entry: Use SHIFT + Q, and ESC to exit.
- Useful Information Keypad: Access with CTRL + U.
- City's Local Time: Check with CTRL + U, F8.
- Alternate City - Find: Use CTRL + U, F3 for search functions.
Products and Services
- Products and Services Info: Visit WWW.AA.COM for detailed offerings.
- Business Travel Services: Search through AA.COM for relevant services.
- Fares and Trip Options: Find options via AA.COM search.
- Service Fees - Optional: Consult AA.COM for comprehensive fee details.
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Description
Test your knowledge of access codes used in the AA CSA program with these flashcards. Each card provides a term along with its corresponding keyboard shortcut for various functions. Perfect for quick revision and understanding of key commands.
