Ingles - B1.2 -How to be more assertive: 7 tips

Study Notes

Being more assertive can improve quality of life by allowing individuals to speak up for themselves and maintain healthier mindsets.
Identifying personal needs and boundaries is the first step to effective communication.
Confidence in reasonable requests is important.
Considering the other person's perspective and needs can lead to win-win situations.
Providing options shows flexibility and reasonableness.
Keeping delivery calm is critical to assertive communication.
Being aware of triggers and responding in a healthy way can prevent frustration and resentment.
Assertiveness can lead to increased respect from others and self-respect.
Assertiveness can be applied in various situations, such as work and personal relationships.
A companion article on the topic is available on The Distilled Man website.

Assertive communication is about making your own decisions and accepting responsibility for your behavior.
Use "I feel" or "in my experience" language to soften the delivery when confronting others' behaviors.
Use "I have a policy" language to justify your needs or boundaries.
People are less likely to question your boundaries if you respect them yourself.
Use the broken record technique to calmly repeat specific requests in customer service situations.
Maintain a friendly volume, slow down speech, and keep a calm tone of voice when communicating assertively.
Avoid broad-sweeping generalizations when confronting others' behaviors.
Use observations of the situation and focus on yourself rather than the other person to be less accusatory.
Make yourself the scapegoat when justifying your needs or boundaries.
The broken record technique can be successful if you maintain calm persistence and repeat a specific ask.

Podcast