12 Questions
When should the client have a Pain Management consultation scheduled after the sign up?
Within the first week
You should create a calendar event on filevine every time the client has an appt
True
You should add your doctor to each calendar event
True
This is the third party we use if we need an insurance search on a vehicle (we want to know if the car has coverage and who is the providor)
USA express
PD department should do their own work and Case Managers should not interfere
False
With which information can you update the case rank from U or Y to A, B, C, D, E or F?
Def policy limits and first PM appt report
Who should you discuss the updated case rank with?
Doctor
How can you know if a specific car was involved on other accidents?
Run carfax search
We should ALWAYS mantain filevine and dropbox updated with ALL medical reports and billing from doctor's appt related to the case.
SUPER HYPER MEGA, OF COURSE! YES, IMPORTANT. VERY IMPORTANT. CRUCIAL, I DARE TO SAY.
The tab we use to keep track and record costs incurred by Farahi Law Firm on a case such as ubers, medical records fees, third party searches (red folder, usa express etc..)
Expenses tab
This is the tab we use to keep record of every loan the client has related to the case
Liens tab
Within the first month of the case, you should have:
Open claims, LOR letters, ACK letter from def and pl, SR1 and SR19 sent (if applicable), LOP of EDR sent (if applicable), TCR.
Test your knowledge of legal case management procedures, including pain management consultation scheduling, calendar event creation, third-party insurance searches, and case rank updates. Learn about the responsibilities of the PD department and case managers in the legal setting.
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