Podcast
Questions and Answers
What Companies Look for in
Managers
What Companies Look for in Managers
5 Basic Principles of Management
5 Basic Principles of Management
2 Responsibilities of First-Line Managers
2 Responsibilities of First-Line Managers
2 Responsibilities of Middle Managers
2 Responsibilities of Middle Managers
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2 Responsibilities of Top Managers
2 Responsibilities of Top Managers
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how businesses organize and direct
workflow, operations, and employees to meet company
goals.
how businesses organize and direct workflow, operations, and employees to meet company goals.
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the process of structuring, planning and directing the resources and
members of the organization to achieve its goals.
the process of structuring, planning and directing the resources and members of the organization to achieve its goals.
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involves setting schedules and delegating tasks
involves setting schedules and delegating tasks
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involves determining a more efficient way of completing tasks within a team and being
able to adapt to changes
involves determining a more efficient way of completing tasks within a team and being able to adapt to changes
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-involves giving direction and feedback to employees, as well as training them and
handling issues
-involves giving direction and feedback to employees, as well as training them and handling issues
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involves overlooking and monitoring the workflow to search for ways to improve
efficiency or to make changes as needed.
involves overlooking and monitoring the workflow to search for ways to improve efficiency or to make changes as needed.
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which is vertical structure with many levels of authority
which is vertical structure with many levels of authority
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with a flat structure that has only few levels of management, from
the bottom of the company to the top.
with a flat structure that has only few levels of management, from the bottom of the company to the top.
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refers to the way a business connects different levels of authority
to coordinate tasks and reach company goals.
refers to the way a business connects different levels of authority to coordinate tasks and reach company goals.
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groups of employees based on their role in the company. Focuses
on specializations and has departments that perform the work together
groups of employees based on their role in the company. Focuses on specializations and has departments that perform the work together
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refers to the process of identifying work duties and tasks that can be
completed by employees who are specialists or expert in the area.
refers to the process of identifying work duties and tasks that can be completed by employees who are specialists or expert in the area.
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The grouping of activities is often
referred to as
The grouping of activities is often referred to as
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uses a combination of different organizational structures, such as functional and product.
uses a combination of different organizational structures, such as functional and product.
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authority is pretty much “top-down”, most decisions and orders
comes from one, centralized source, which usually at the top of organizational hierarchy.
authority is pretty much “top-down”, most decisions and orders comes from one, centralized source, which usually at the top of organizational hierarchy.
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authority is not all at the top. Instead, the authority exists at the
lower levels of the organizational hierarchy- sometimes even at the lowest levels.
authority is not all at the top. Instead, the authority exists at the lower levels of the organizational hierarchy- sometimes even at the lowest levels.
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occurs when management leads the other employees that
are lower on the hierarchical level.
occurs when management leads the other employees that are lower on the hierarchical level.
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occurs when an employee without authority naturally
leads the other employees. It includes use of expert power, which is knowledge gained that allows a worker to be considered an expert.
occurs when an employee without authority naturally leads the other employees. It includes use of expert power, which is knowledge gained that allows a worker to be considered an expert.
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refers to assigning tasks to subordinates
refers to assigning tasks to subordinates
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refers to the number of subordinates
refers to the number of subordinates
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is simply assignment of tasks within an organization and
cooperation. All the specialists cooperate to achieve a task that might not otherwise be achievable by contributing their specialty to a part of the overall task.
is simply assignment of tasks within an organization and cooperation. All the specialists cooperate to achieve a task that might not otherwise be achievable by contributing their specialty to a part of the overall task.
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Is taking advantage of specialization of labor
through organization and cooperation. All the specialists cooperate to achieve the task and it is a collaborative teamwork with other members of the organization.
Is taking advantage of specialization of labor through organization and cooperation. All the specialists cooperate to achieve the task and it is a collaborative teamwork with other members of the organization.
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aspects of an organization including:
aspects of an organization including:
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Elements
of scientific management still used include:
Elements of scientific management still used include:
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second important pre-twentieth-century influence on
management. The introduction of machine powers combined with the division of labor
made large, efficient factories possible.
second important pre-twentieth-century influence on management. The introduction of machine powers combined with the division of labor made large, efficient factories possible.
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defined as the use of the
scientific method to determine the “one best way” for a job to be done.
defined as the use of the scientific method to determine the “one best way” for a job to be done.
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known as the
“father” of scientific management
known as the “father” of scientific management
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group of writers, who focused on the entire organization, developed more general theories of what managers do and what constitutes good management practice
group of writers, who focused on the entire organization, developed more general theories of what managers do and what constitutes good management practice
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two most prominent proponents of the general administrative
approach
two most prominent proponents of the general administrative approach
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14 principles of management
14 principles of management
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sometimes known as operations research or management science, uses quantitative techniques to improve decision making.
sometimes known as operations research or management science, uses quantitative techniques to improve decision making.
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field of study concerned with the actions (behaviors) of people at work is
organizational behavior. Organizational behavior (OB) research has contributed much of what we know about human resources management and contemporary views of motivation, leadership, trust, teamwork, and conflict management.
field of study concerned with the actions (behaviors) of people at work is organizational behavior. Organizational behavior (OB) research has contributed much of what we know about human resources management and contemporary views of motivation, leadership, trust, teamwork, and conflict management.
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two basic types of systems
two basic types of systems
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recognizes that different organizations require
different ways of managing
recognizes that different organizations require different ways of managing
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Organizational operations are no longer limited by national
borders.
Organizational operations are no longer limited by national borders.
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Cases of corporate lying, misrepresentations, and financial manipulations have been widespread in recent years.
Cases of corporate lying, misrepresentations, and financial manipulations have been widespread in recent years.
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refers to a workforce that is heterogeneous in terms of gender, race,
ethnicity, age, and other characteristics that reflect differences
refers to a workforce that is heterogeneous in terms of gender, race, ethnicity, age, and other characteristics that reflect differences
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It is the process whereby an individual or group of individuals use organized efforts to pursue opportunities to create value and grow by fulfilling wants and needs through innovation and uniqueness, no matter what resources the entrepreneur currently has
It is the process whereby an individual or group of individuals use organized efforts to pursue opportunities to create value and grow by fulfilling wants and needs through innovation and uniqueness, no matter what resources the entrepreneur currently has
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E-business (electronic business) is a
comprehensive term describing the way an organization does its work by using electronic (Internet-based) linkages with its key constituencies in order to efficiently and effectively achieve its goals.
E-business (electronic business) is a comprehensive term describing the way an organization does its work by using electronic (Internet-based) linkages with its key constituencies in order to efficiently and effectively achieve its goals.
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involves cultivating a learning culture where
organizational members systematically gather knowledge and share it with others in the
organization so as to achieve better performance.
involves cultivating a learning culture where organizational members systematically gather knowledge and share it with others in the organization so as to achieve better performance.
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is a philosophy of management that is driven by continual
improvement and response to customer needs and expectations.
is a philosophy of management that is driven by continual improvement and response to customer needs and expectations.
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refer to as you may one day find yourself in a bind between being loyal either to your employer or to a friend or family member
refer to as you may one day find yourself in a bind between being loyal either to your employer or to a friend or family member
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is an individual who exposes illegal or unethical behavior
in an organization
is an individual who exposes illegal or unethical behavior in an organization
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He is the late U.S president who identified the rights of customers in 1962. Who is he
He is the late U.S president who identified the rights of customers in 1962. Who is he
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Areas of concern for business ethics that explains of unacceptable gifts? The unacceptable gist here refers as what?
Areas of concern for business ethics that explains of unacceptable gifts? The unacceptable gist here refers as what?
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_____ are the difficult social questions social questions that involve some level of controversy over what is the right thing to do?
_____ are the difficult social questions social questions that involve some level of controversy over what is the right thing to do?
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Give the five group of interest in exercising corporate social responsibilities in management's relationship with its stakeholders
Give the five group of interest in exercising corporate social responsibilities in management's relationship with its stakeholders
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What are the four consumer rights that were identified devoted for consumer issues?
What are the four consumer rights that were identified devoted for consumer issues?
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Give 3 Companies share the responsibility for the legal
and ethical treatment of consumers with several
government agencies:
Give 3 Companies share the responsibility for the legal and ethical treatment of consumers with several government agencies:
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occur when individuals must choose between taking actions that promote their personal interests over the interest of others or taking actions that don't?
occur when individuals must choose between taking actions that promote their personal interests over the interest of others or taking actions that don't?
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A term _____ is used for as those with a legitimate interest in the success or failure of the business and policies it adopts?
A term _____ is used for as those with a legitimate interest in the success or failure of the business and policies it adopts?
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_______ is the study of how to act ethically in business situations
_______ is the study of how to act ethically in business situations
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are situations in which it is difficult
for an individual to make decisions either because the
right course of action is unclear or carries some potential
negative consequences for the person or people
are situations in which it is difficult for an individual to make decisions either because the right course of action is unclear or carries some potential negative consequences for the person or people
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______ Refer to actin on information that is not available to the general public either by trading on it or providing it to other who trade on it?
______ Refer to actin on information that is not available to the general public either by trading on it or providing it to other who trade on it?
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______ refers to the approach that an organization takes in balancing it s responsibilities toward different stakeholders when making legal, economic, ethical, and social decisions?
______ refers to the approach that an organization takes in balancing it s responsibilities toward different stakeholders when making legal, economic, ethical, and social decisions?
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Max Weber described the ideal form of organization as ______
Max Weber described the ideal form of organization as ______
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to recruit, onboard and train new employees, as well as delegate new projects to current employees.
to recruit, onboard and train new employees, as well as delegate new projects to current employees.
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