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Questions and Answers
What is the main purpose of an operations strategy?
What is the main purpose of an operations strategy?
- To provide speed of delivery
- To provide dependability of delivery
- To acquire a fleet of airplanes
- To support the organization’s long-term competitive strategy (correct)
What did FedEx do to ensure dependability of deliveries?
What did FedEx do to ensure dependability of deliveries?
- Acquired its own fleet of airplanes
- Developed a plan for resources
- Invested in a sophisticated bar code technology (correct)
- Aligned the operations strategy with the business strategy
What must the operations strategy be aligned with?
What must the operations strategy be aligned with?
- The organization’s long-term competitive strategy
- The company’s business strategy (correct)
- The company’s long-term plan
- All of the above
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Study Notes
- The operations strategy is a plan for the operations function that specifies the policies and plans for using the organization’s resources to support its long-term competitive strategy.
- The operations strategy must be aligned with the company’s business strategy and enable the company to achieve its long-term plan.
- The operations strategy of FedEx developed a plan for resources to support its business strategy. To provide speed of delivery, FedEx acquired its own fleet of airplanes. To provide dependability of deliveries, FedEx invested in a sophisticated bar code technology.
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