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Questions and Answers
What is the main purpose of an operations strategy?
What is the main purpose of an operations strategy?
What did FedEx do to ensure dependability of deliveries?
What did FedEx do to ensure dependability of deliveries?
What must the operations strategy be aligned with?
What must the operations strategy be aligned with?
Study Notes
- The operations strategy is a plan for the operations function that specifies the policies and plans for using the organization’s resources to support its long-term competitive strategy.
- The operations strategy must be aligned with the company’s business strategy and enable the company to achieve its long-term plan.
- The operations strategy of FedEx developed a plan for resources to support its business strategy. To provide speed of delivery, FedEx acquired its own fleet of airplanes. To provide dependability of deliveries, FedEx invested in a sophisticated bar code technology.
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Description
Test your knowledge of operations strategy, which involves planning for the use of resources to support a company's long-term competitive strategy, aligning with the business strategy, and making decisions to achieve strategic goals.
