Key Comunications between CM & PD
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Questions and Answers

Who do we have to have good comunication within FLF?

  • Everybody (correct)
  • CM
  • Doctors
  • Demands and CM
  • Which are some of the tabs do we have to check before going to ask a question to the CM?

  • Meds and Activity
  • Meds and Incident
  • Activity and Incident (correct)
  • PD and Negotiations
  • True or false: We will give the same attention to high value cases as the low value cases

    False

    What are some positive acknoweledgements we can send to the FLF team members?

    <p>A good morning, I hope you have a great day</p> Signup and view all the answers

    Do we have to mention the CM/DR/FLF team member every time we have an important evidence on the case?

    <p>Yes</p> Signup and view all the answers

    Who is in charge of sending the client to bodyshop for the car to be fix?

    <p>PD</p> Signup and view all the answers

    True or False: If we receive any avidence, is it okay to just put the evidence in the FV and not mention the CM about it

    <p>False</p> Signup and view all the answers

    What are some of the evidence related to PD, Examples given in this presentation?

    <p>Photographs, 911 Calls Log</p> Signup and view all the answers

    Is it appropriate to let the CM know when the PD is Settle

    <p>True</p> Signup and view all the answers

    Who do we negotiate the PD portion with?

    <p>Insurance Company</p> Signup and view all the answers

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