Key Comunications between CM & PD
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Questions and Answers

Who do we have to have good comunication within FLF?

  • Everybody (correct)
  • CM
  • Doctors
  • Demands and CM

Which are some of the tabs do we have to check before going to ask a question to the CM?

  • Meds and Activity
  • Meds and Incident
  • Activity and Incident (correct)
  • PD and Negotiations

True or false: We will give the same attention to high value cases as the low value cases

False (B)

What are some positive acknoweledgements we can send to the FLF team members?

<p>A good morning, I hope you have a great day (B)</p> Signup and view all the answers

Do we have to mention the CM/DR/FLF team member every time we have an important evidence on the case?

<p>Yes (C)</p> Signup and view all the answers

Who is in charge of sending the client to bodyshop for the car to be fix?

<p>PD (B)</p> Signup and view all the answers

True or False: If we receive any avidence, is it okay to just put the evidence in the FV and not mention the CM about it

<p>False (B)</p> Signup and view all the answers

What are some of the evidence related to PD, Examples given in this presentation?

<p>Photographs, 911 Calls Log (D)</p> Signup and view all the answers

Is it appropriate to let the CM know when the PD is Settle

<p>True (A)</p> Signup and view all the answers

Who do we negotiate the PD portion with?

<p>Insurance Company (D)</p> Signup and view all the answers

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