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In a leadership context, how do task-oriented and relationship-oriented approaches typically interact?

Which set of characteristics best describes a purposeful leader?

What is the primary focus of communication competence in leadership?

A leader who is described as principled, purposeful, and passionate is likely to be:

Which of the following facilitation techniques is MOST likely to encourage deeper thinking and exploration among participants?

In the experiential learning cycle, what directly follows the 'experience' stage?

Which of the following is the BEST indicator that participants genuinely learned from an experiential activity?

A facilitator notices tension and conflict arising within a group. According to the stages of group development, which stage is the group MOST likely experiencing?

Which of the following is the MOST accurate description of how beliefs relate to values?

A team leader notices they consistently struggle to adapt their communication style when addressing different team members' concerns. Based on the provided information on communication, which aspect should they focus on improving?

Which of the following best illustrates the 'transactional' nature of communication in a team setting?

An individual is good at understanding their own emotions and how they impact others but struggles to manage their reactions in stressful situations. According to the components of emotional intelligence, which area needs the MOST improvement?

Which scenario BEST exemplifies the 'multifarious' nature of communication?

A supervisor reflects on a recent project, identifying both successes and areas where they could have performed better. This action primarily supports which aspect of self-leadership?

Which initiative would MOST effectively support an individual's development of self-awareness in a leadership role?

What is the MOST direct implication of communication being 'continuous'?

A project manager notices that a team member's verbal agreement to a task conflicts with their hesitant tone and lack of eye contact. According to communication principles, how should the project manager primarily interpret this situation?

Which of the following scenarios best demonstrates the application of 'perception checking' in a team conflict situation?

In a company-wide announcement, the CEO outlines new sustainability initiatives. Which aspect of this communication represents the 'content dimension'?

A team leader is trying to improve collaboration within their team. Which action would best demonstrate the application of 'linking skills'?

A non-profit organization's leader aims to expand their reach to a new demographic. Which of the following actions best exemplifies 'envisioning skills' in this context?

During a period of organizational change, a manager notices increased stress and resistance among their team members. Which approach would best demonstrate 'regulating skills' in this situation?

A senior engineer consistently mentors junior staff and shares their expertise. Which practice of excellent leadership does this best represent?

A newly appointed team leader is primarily concerned with meeting project deadlines and keeping the team on schedule. What type of leadership style is the team leader demonstrating?

Which of the following scenarios BEST exemplifies 'discrimination' as it relates to prejudice and stereotypes?

A company implements a policy that only employees who have been with the company for over 10 years are eligible for promotion. How could this policy be viewed through the lens of 'intersectionality'?

In the context of diversity and inclusion, what is the key distinction between 'core' and 'secondary' variations among individuals?

Which of the following leadership actions BEST demonstrates inclusive leadership at the 'macro' level?

An organization refuses to acknowledge the cultural norms of newly arrived refugees and actively works to assimilate them into the dominant culture. This approach BEST aligns with which stage of the cultural competence continuum?

What is the most accurate way to describe the relationship between stereotypes, prejudice, and discrimination?

Which of the following is an example of an 'ism' as defined in the context of diversity and inclusion?

What is one of the primary benefits of fostering diversity within an organization?

Our communication skills remain static throughout our lives, with minimal adaptation to new linguistic trends.

The three channels of face-to-face interaction are: olfactory, vocal, and verbal.

In communication, the 'vocal channel' primarily conveys the literal definition of the words being spoken.

When a person's verbal message contradicts their nonverbal cues, individuals tend to prioritize the verbal message to guide their interpretation and reactions.

Active listening only involves asking direct questions to the speaker.

Perception checking involves identifying an observed behavior, offering three possible interpretations, and then providing advice.

The core elements defining leadership encompass process, adapting to change, achieving goals, and external validation.

Engaging with a mentor is becoming less vital for professional and personal growth.

The relational dimension of communication meaning is objective and concerns primarily the factual content being conveyed.

Regulating skills, as a leadership communication skill, is the ability to establish strategies separate from the current environment.

Self-leadership primarily involves directing others effectively, with personal awareness being a secondary consideration.

"Beliefs" are best described as the actions and behaviors that define who you are.

Values originate from our self-concept.

The 'self-concept' encompasses our inherent individual qualities.

To say communication is 'dynamic' implies it remains constant regardless of the situation.

When communication is described as 'transactional', it means the speaker solely influences the communication's outcome.

Diversity primarily hinders innovation and problem-solving capabilities within teams.

An 'ism' refers to a personal preference rather than a systemic belief system.

Core variations, such as ethnicity and gender, are easily changeable aspects of an individual's identity.

Secondary variations have minimal interaction with core variations and do not influence eachother.

Intersectionality is a theory examining how various, independent categories eliminate inequality in society.

Prejudice involves acting on a pre-formed judgment with power, whereas discrimination is simply holding a negative thought.

Inclusive leadership at the micro level focuses on collaborative efforts and partnerships, like including community representatives on planning committees.

Cultural competence is demonstrated by acceptance and respect of differences, along with ongoing cultural self-assessment.

According to the task and relationship continuum in leadership, a leader must exclusively prioritize either task-oriented or relation-oriented approaches, but never a blend of both.

A leader who demonstrates transparency, honesty, and fairness is typically described as a passionate leader.

Communication competence is solely determined by using the communication behavior that seems most effective in a situation, irrespective of how it affects established relationships.

The characteristics of principled, purposeful, and passionate leadership are generally seen as independent traits that do not contribute to a well-rounded leader.

The experiential learning cycle involves application, experience, reflection, and generalizing to ensure a subject is fully understood.

During group development, the 'storming' stage follows directly after the 'performing' stage, as teams continuously seek to optimize their performance.

In facilitation, a perceived risk is an objective calculation based on expert analysis and quantifiable data.

Diversity in society describes a simple mix of people, but doesn't take into account things like disparities in privilidge or the commitment to equality.

The four key elements of leadership are process, navigating change, accomplishment, and ______.

When verbal and nonverbal messages conflict, we tend to place more emphasis on ______ messages when forming our interpretation and in guiding our response.

Working with a ______ is increasingly important for developing leadership skills and gaining valuable insights.

The ______ dimension of meaning in communication involves how people feel about those with whom they are communicating, provides insight into the quality of the relationship, and is subjective.

The vocal channel serves as our ______ tell.

[Blank] involves being self-aware and understanding the self in leadership, supported by evaluating strengths and areas for improvement.

______ involves doing one or all of clarifying by paraphrasing the speaker’s message, interjecting with subtle prompts, and asking questions

[Blank] are the ideas and concepts we hold to be true, even without complete knowledge or evidence, and form the basis of our values.

______ focuses on interpersonal connectedness and process and people skills.

[Blank] are the ideas that we hold to be important and that guide our actions and behaviors.

______ are creating and establishing strategies or visions from the status quo.

The four components of emotional intelligence are self-awareness, self-management, ______, and relationship management.

When we say communication is ______, we mean that communication is based on the demands of the environment or the situation.

The ______ channel is how we’re saying things, including tone, pitch, rate, volume, emphasis, pronunciation, and dialect.

When we say communication is ______, we mean that the person doing the talking and the person listening are both involved in the communication and both have an impact on how it’s going.

______ involves three steps: Identifying the behaviour you’ve observed in the other person, offering two possible interpretations of the behaviour, and seeking clarification of the behaviour.

[Blank] is a theory that examines how socially and culturally constructed categories interact to manifest as inequality in society.

The benefits of diversity include creativity, innovation, problem-solving, and ______ of views.

An “ism” is an oppressive and ______ belief system about a group.

[Blank] variations affect and interact with core variations, but are more changeable over time and within an individuals control.

[Blank] are generalizations we make about characteristics of group members, often based on inaccurate images.

[Blank] is using power to act on prejudice, often treating someone negatively due to their group membership.

At the micro level, inclusive leadership focuses on promoting inclusion within programs, activities, and ______ .

[Blank] competence is indicated by acceptance and respect for differences, expansion of knowledge, continued cultural self-assessment.

[Blank] leaders demonstrate openness, honesty, justice, which fosters trust and ethical conduct.

The ability to employ the most efficient and suitable communication method in any circumstance, while preserving established relationships under mutually agreeable conditions, is known as ______.

The stages of the experiential learning cycle include experience, reflection, ______, and application, illustrating a structured approach to learning from doing.

Facilitators should be unobtrusive, unassuming, and ______ when empowering participants, allowing individuals to take ownership of their learning process.

The best evidence that participants have learned something from the experience is to see them ______ it if possible, demonstrating a tangible application of new knowledge.

[Blank] risks are risks that have been identified as a result of a technical assessment of the likelihood of a possible event, emphasizing objective evaluation.

A person’s perception of how dangerous an activity might be defines ______ risks, which can significantly influence their willingness to participate.

[Blank] embraces differences while acknowledging the disparities in privilege, power, and access, requiring a commitment to social justice and equity.

Leadership's key elements

Self-leadership

Beliefs

Values

The Self

Self-Concept

Emotional Intelligence (EQ) components

Communication is dynamic

Channels of Face-to-Face Interaction

Visual Channel

Vocal Channel

Verbal Channel

Active Listening

Perception Checking

Relational Dimension (Communication)

Task-oriented Leadership

Relational Leadership

Leadership Orientation Continuum

Principled Leaders

Purposeful Leaders

Communication Competence

Facilitation Techniques

Experiential Learning Cycle Stages

Stages of Group Development

Diversity Benefits

What is an 'ism'?

Core Variations

Secondary Variations

Intersectionality

Stereotypes

Prejudice

Discrimination

Mentorship

Personality Patterns

Self

Self-Concept/Identity

Communication is multifarious

Communication is transactional

Nonverbal Emphasis

Content Dimension

Linking Skills

Envisioning Skills

Regulating Skills

Excellent Leadership

Relations-Oriented Leadership

Vocal Channel = emotional tell

Passionate Leaders

Experiential Learning Stages

To Facilitate

Real Risks

Perceived Risks

Debriefing Elements

Micro-level Inclusive Leadership

Macro-level Inclusive Leadership

Importance of mentorship

Communication is continuous

Communication is sophisticated

Verbal Communication

Model The Way

Inspire A Shared Vision

Challenge the Process

Enable Others to Act

Relationship-Oriented Leadership

Purposeful Leadership

Cultural Destructiveness

Cultural Competence