Management Functions Quiz
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Questions and Answers

What is the main purpose of organizing in management?

  • Establishing internal standard operating procedures (SOP
  • Allocating employee resources
  • Setting realistic timelines and standards for completion
  • Knowing which employees or teams are best suited for specific job (correct)

    • What is an important component of service operations management?

  • Ensuring efficient operations in terms of using as little resource as needed (correct)
  • Providing praise and appreciation to employees
  • Professional handling of conflicts
  • Monitoring employee performance (KPI

    • What is the primary function of controlling in management?

  • Setting realistic timelines and standards for completion
  • Professional handling of conflicts
  • Ensuring quality, efficiency and reliable work (Quality control (correct)
  • Delegating & determining responsibilities

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