Podcast
Questions and Answers
What is the primary purpose of filtering hate speech and trolling comments?
What is the primary purpose of filtering hate speech and trolling comments?
What is emphasized regarding the content review process adopted by the team?
What is emphasized regarding the content review process adopted by the team?
How should collaborators address issues or questions during the content review?
How should collaborators address issues or questions during the content review?
What impact does negative commenting have on content creation?
What impact does negative commenting have on content creation?
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What is one key aspect that the Nomad Creator Team is excited about?
What is one key aspect that the Nomad Creator Team is excited about?
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What is the primary purpose of the Nomad Review Kit being sent to influencers?
What is the primary purpose of the Nomad Review Kit being sent to influencers?
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What is the main restriction placed on the influencers regarding customer service on their platforms?
What is the main restriction placed on the influencers regarding customer service on their platforms?
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What will Nomad provide to influencers as part of their collaboration after signing the contract?
What will Nomad provide to influencers as part of their collaboration after signing the contract?
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Which of the following accurately describes the role of influencers in the Nomad collaboration?
Which of the following accurately describes the role of influencers in the Nomad collaboration?
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What does Nomad expect from influencers regarding customer interactions?
What does Nomad expect from influencers regarding customer interactions?
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What should influencers avoid using their social media platforms for, according to Nomad's guidelines?
What should influencers avoid using their social media platforms for, according to Nomad's guidelines?
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How does Nomad plan to support influencers in managing product reviews and customer relations?
How does Nomad plan to support influencers in managing product reviews and customer relations?
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In what way does Nomad emphasize the importance of community engagement on social media?
In what way does Nomad emphasize the importance of community engagement on social media?
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Study Notes
Influencer Contract Details
- Collaboration focused on creating engaging content.
- Influencer's unique voice aligns with brand.
- Nomad Review Kit provided for review.
- Shipping address needed for delivery.
- Contact Nomad Creator Team for address.
- Review Kit contains Nomad Review Modem.
- 15% discount code provided for viewers.
- Commission paid per purchase with code/link.
- Automated tracking system for commission.
Nomad Review Video Comment Policy
- Social media is not a customer service channel.
- Comments should not be used to resolve customer issues.
- Customer complaints/queries should be directed to support teams.
- Standardized response provided to direct customer issues.
- Standardized response streamlines issue resolution.
- Dedicated support teams handle customer issues.
- Focus on content creation over customer service on social.
Content Review & Guidelines
- Content reviewed prior to live posting.
- Minimal revisions made.
- Revisions align with established guidelines.
- Creative freedom allowed.
- Contact [email protected] for issues/questions.
- Positive outlook on future collaborations.
- Dedicated team responsible for review/feedback.
Comment Filtering
- Addressing negative and harmful comments on YouTube videos.
- Increasing trend and challenge to service providers.
- Protecting partners and promoting online discussions.
- A dedicated system created to filter hateful/trolling comments.
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