Welcome to the Nomad Collaboration Program

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Questions and Answers

What is the primary purpose of filtering hate speech and trolling comments?

  • To eliminate all forms of criticism from discussions.
  • To promote only the most popular content.
  • To maintain healthy discourse and support content creators. (correct)
  • To replace negative comments with positive ones.

What is emphasized regarding the content review process adopted by the team?

  • Revisions to content will be extensive to ensure compliance.
  • Feedback is typically ignored to maintain originality.
  • Collaborators will have significant creative freedom with minimal revisions. (correct)
  • Content will be reviewed randomly without any guidelines.

How should collaborators address issues or questions during the content review?

  • By waiting for feedback without any further communication.
  • By reaching out through social media platforms.
  • By posting comments on their videos.
  • By contacting the support team via email. (correct)

What impact does negative commenting have on content creation?

<p>It poses challenges for content creators and disrupts discussions. (D)</p> Signup and view all the answers

What is one key aspect that the Nomad Creator Team is excited about?

<p>The journey they will take with their collaborators. (B)</p> Signup and view all the answers

What is the primary purpose of the Nomad Review Kit being sent to influencers?

<p>To facilitate the review of Nomad products and share feedback. (A)</p> Signup and view all the answers

What is the main restriction placed on the influencers regarding customer service on their platforms?

<p>Influencers should direct customer complaints to Nomad's dedicated support team. (D)</p> Signup and view all the answers

What will Nomad provide to influencers as part of their collaboration after signing the contract?

<p>A unique discount code and link for 15% off to share with viewers. (B)</p> Signup and view all the answers

Which of the following accurately describes the role of influencers in the Nomad collaboration?

<p>To generate engaging content and direct any customer inquiries to the appropriate channels. (A)</p> Signup and view all the answers

What does Nomad expect from influencers regarding customer interactions?

<p>To utilize a standardized response for customer queries. (C)</p> Signup and view all the answers

What should influencers avoid using their social media platforms for, according to Nomad's guidelines?

<p>Customer service inquiries and complaints. (C)</p> Signup and view all the answers

How does Nomad plan to support influencers in managing product reviews and customer relations?

<p>With an automatic tracking system to handle commissions from sales. (D)</p> Signup and view all the answers

In what way does Nomad emphasize the importance of community engagement on social media?

<p>By highlighting it as a vital part of creating a dynamic community around their brand. (D)</p> Signup and view all the answers

Flashcards

Filtering Hate Speech

Removing harmful or negative comments from online platforms, especially YouTube.

Content Review

Checking content before it's published to ensure it meets guidelines.

Nomad Creator Team

The team responsible for managing and supporting content creators.

Trolling Comments

Harmful and disruptive online comments intended to provoke or annoy.

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YouTube videos

Digital video content uploaded to the YouTube platform. Often related to services, impacting customer support.

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Influencer Contract

A formal agreement between a company (Nomad) and an influencer (you) outlining the terms of their collaboration.

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Nomad Review Kit

A package of equipment provided by Nomad for testing and reviewing their internet service.

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Shipping address

The specific location where the Nomad Review Kit should be sent.

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Nomad Promo Code

A special code provided by Nomad to give viewers on the influencer's platform a discount on Nomad products.

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Commission

A fee paid to the influencer for each successful sale made using the promo code or link.

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Customer service

The department of Nomad dedicated to resolving issues and answering queries about their products and services.

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Social media platforms

A platform like Instagram or Facebook for the influencer to share content and build engagement with their audience.

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Standardized response

A pre-written message used by the influencer to direct customer inquiries to Nomad's official customer service channels.

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Study Notes

Influencer Contract Details

  • Collaboration focused on creating engaging content.
  • Influencer's unique voice aligns with brand.
  • Nomad Review Kit provided for review.
  • Shipping address needed for delivery.
  • Contact Nomad Creator Team for address.
  • Review Kit contains Nomad Review Modem.
  • 15% discount code provided for viewers.
  • Commission paid per purchase with code/link.
  • Automated tracking system for commission.

Nomad Review Video Comment Policy

  • Social media is not a customer service channel.
  • Comments should not be used to resolve customer issues.
  • Customer complaints/queries should be directed to support teams.
  • Standardized response provided to direct customer issues.
  • Standardized response streamlines issue resolution.
  • Dedicated support teams handle customer issues.
  • Focus on content creation over customer service on social.

Content Review & Guidelines

  • Content reviewed prior to live posting.
  • Minimal revisions made.
  • Revisions align with established guidelines.
  • Creative freedom allowed.
  • Contact [email protected] for issues/questions.
  • Positive outlook on future collaborations.
  • Dedicated team responsible for review/feedback.

Comment Filtering

  • Addressing negative and harmful comments on YouTube videos.
  • Increasing trend and challenge to service providers.
  • Protecting partners and promoting online discussions.
  • A dedicated system created to filter hateful/trolling comments.

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