Week 2 The Concept of Tourism and Hospitality.pdf

Week 2: The Concept of Tourism and Hospitality  Define Tourism and Hospitality Define the Tourists and Types of Tourists Explain the relationship between tourism Learning Objectives and hospitality and their components...

Week 2: The Concept of Tourism and Hospitality  Define Tourism and Hospitality Define the Tourists and Types of Tourists Explain the relationship between tourism Learning Objectives and hospitality and their components Enumerate and explain the characteristics of tourism and hospitality Explain the importance of Tourism and Hospitality  is the temporary, short-term movement of people to a destination outside the places where they normally live and work and their Definition of activities during their stay at each Tourism destination. is derived from the Hebrew word “Torah” which means studying, learning, and searching.  Came from the Latin word “hospitare” which means to “receive Definition of as a guest”. This implies that the host Hospitality is prepared to meet the guest’s basic requirements while they are away from their home. Components of Tourism and Hospitality Food and Beverage Components of Tourism and Hospitality Lodging Components of Tourism and Hospitality Recreation and Entertainment Components of Tourism and Hospitality Travel and Tourism  Tourist- staying at least 24 Two types of hours. Visitors Excursionist- staying less than 24 hours.  Distance Elements of Length of stay Travel Residence of traveler Purpose of travel  Domestic Tourism- refers to travel taken exclusively within the national boundaries of the traveler’s country. Nature of a Tour International Tourism- involves the movement of people across international boundaries.  Inclusive Tour- is an arrangement in which transport and accommodation are bought by the tourist at an all- inclusive price. Nature of a Tour Independent Tour- is an arrangement in which the tourist buys these facilities separately, either making reservations in advance through a travel agent or en route during his tour.  Independent Inclusive Tour (IIT)- travels to his destination individually. Nature of a Tour Group Inclusive Tour (GIT)- travels in the company of other tourists.  Characteristics: Service Tourist Product Largely psychological in its attraction Vary in standard and quality over time  It can be a site and event attraction. Tourist Site attraction may be a country Destination or a geographical region. Event attractions include congresses, exhibitions, and festivals.  Attractions may be natural or man- made. Tourist Natural attractions include Destinations mountains, beaches, etc. Man-made attractions include buildings of historical or architectural interests.  It can be a site and event attraction. Tourist Site attraction may be a country Destination or a geographical region. Event attractions include congresses, exhibitions, and festivals.  The product is not brought to the consumer rather consumer needs to travel and go to the product to purchase it. Characteristics of Products are not used up Tourism Labor-intensive industry People-oriented Multi-dimensional phenomenon Seasonal Dynamic  Open 365 days a year and 24 hours a day. Characteristics of Depends heavily on shift work Hospitality Graveyard shift Produce guest satisfaction Intangible and perishable  Contribution to the balance of Importance of payments Tourism and Dispersion of development Hospitality Effect on general economic development Employment opportunities  Social benefits Importance of Cultural enrichment Tourism and Hospitality Educational significance A vital force for peace  Placed as a centerpiece above the desserts. Any guest who was invited to a party The Symbol of where a whole _________ was Tourism and displayed, knew that no expense was Hospitality spared in guaranteeing the guests’ enjoyment. It was this that made the crowned fruit the high symbol of social events and became the meaning of welcome, friendship, and hospitality. The Symbol of Tourism and Hospitality PINEAPPLE -END-