STUDY-GUIDE_3.pdf

FM-AA-CIA-15 Rev. 0 10-July-2020 Study Guide in (CC 101 – Introduction to Computing) Module No. 3 – Application Software STUDY GUIDE FOR MODULE NO. 3...

FM-AA-CIA-15 Rev. 0 10-July-2020 Study Guide in (CC 101 – Introduction to Computing) Module No. 3 – Application Software STUDY GUIDE FOR MODULE NO. 3 APPLICATION SOFTWARE MODULE OVERVIEW With the proper software, a computer is a valuable tool. Software allows users to create letters, reports, and other documents; design Web pages and diagrams; draw images; enhance audio and video clips; prepare taxes; play games; compose e-mail messages and instant messages; and much more. To accomplish these and many other tasks, users work with application software. MODULE LEARNING OBJECTIVES After completing this chapter, you will be able to:  Identify the categories of application software.  Explain how to work with application software.  Identify the key features of widely used business programs.  Identify the key features of widely used graphics and multimedia programs.  Identify the key features of widely used home, personal, and educational programs.  Identify the types of application software used in communications.  Describe the function of several utility programs.  Describe Web-based software and the learning aids available for application software. LEARNING CONTENTS (title of the subsection) Introduction: It is significant to understand that while today's digital students are better-off with technology in general, most likely, they do not know how to use productivity applications effectively. Understanding how to use application software helps users meet their tasks. This module covers various topics particularly in multimedia and digital media software applications appeal to more than one learning modality and can therefore improve a student's chance for success in mastering concepts. APPLICATION SOFTWARE Application software consists of programs designed to make users more productive and/or assist them with personal tasks. Application software has a variety of uses: 1. To make business activities more efficient 2. To assist with graphics and multimedia projects 3. To support home, personal, and educational tasks 4. To facilitate communications The table in Figure 3-1 categorizes popular types of application software by their general use. Although many types of communications software exist, the ones listed in Figure 3-1 are application software oriented. Successful use of application software often requires the use of one or more of the utility programs identified in Figure 3-1. PANGASINAN STATE UNIVERSITY 1  FM-AA-CIA-15 Rev. 0 10-July-2020 Study Guide in (CC 101 – Introduction to Computing) Module No. 3 – Application Software Figure 3-1 The four major categories of popular application software are outlined in this table. Communications software often is bundled with other application or system software. Also identified in the table are widely used utility programs. Application software is available in a variety of forms: packaged, custom, Web-based, open source, shareware, freeware, and public domain. Packaged software is mass-produced, copyrighted retail software that meets the needs of a wide variety of users, not just a single user or company. Word processing software is an example of packaged software. Packaged software is available in retail stores or on the Web. Custom software performs functions specific to a business or industry. Sometimes a company cannot find packaged software that meets its unique requirements. In this case, the company may use programmers to develop tailor-made custom software. Web-based software refers to programs hosted by a Web site. Users access and interact with Web-based s software from any computer or device that is connected to the Internet. Examples of Web-based software include e-mail, word processing, and game programs. Open source software is software provided for use, modification, and redistribution. This software has no restrictions from the copyright holder regarding modification of the software’s internal instructions and redistribution of the software. Open source software usually can be downloaded from the Internet, sometimes at no cost. Shareware is copyrighted software that is distributed at no cost for a trial period. To use a shareware program beyond that period, you send payment to the program developer. Freeware is copyrighted software provided at no cost to a user by an individual or a company that retains all rights to the software. Public-domain software has been donated for public use and has no copyright restrictions. Anyone can copy or distribute public-domain software to others at no cost. PANGASINAN STATE UNIVERSITY 2  FM-AA-CIA-15 Rev. 0 10-July-2020 Study Guide in (CC 101 – Introduction to Computing) Module No. 3 – Application Software THE ROLE OF SYSTEM SOFTWARE System software serves as the interface between the user, the application software, and the computer’s hardware. To use application software, such as a word processing program, your computer must be running system software — specifically, an operating system. Four popular personal computer operating systems are Windows Vista, Windows XP, Linux, and Mac OS X. Each time you start a computer, the operating system is loaded (copied) from the computer’s hard disk into memory. Once the operating system is loaded, it coordinates all the activities of the computer. This includes starting application software and transferring data among input and output devices and memory. While the computer is running, the operating system remains in memory. WORKING WITH APPLICATION SOFTWARE Personal computer operating systems often use the concept of a desktop to make the computer easier to use. The desktop is an on-screen work area that has a graphical user interface. An icon is a small image displayed on the screen that represents a program, a document, or some other object. A button is a graphical element that you activate to cause a specific action to take place. One way to activate a button is to click it. To click a button on the screen requires moving the pointer to the button and then pressing and releasing a button on the mouse (usually the left mouse button). The pointer is a small symbol displayed on the screen that moves as you move the mouse. Common pointer shapes are an I-beam ( ), a block arrow ( ), and a pointing hand ( ). The Start menu is displayed on the desktop. A menu contains a list of commands from which you make selections. A command is an instruction that causes a program to perform a specific action. To start a program, you can click its program name on a menu or in a list. This action instructs the operating system to start the program, which means the program’s instructions load from a storage medium (such as a hard disk) into memory. A window is a rectangular area of the screen that displays data and information. The top of a window has a title bar, which is a horizontal space that contains the window’s name. With the program loaded, you can create a new file or open an existing one. A file is a named collection of stored data, instructions, or information. A file can contain text, images, audio, and video. To distinguish among various files, each file has a file name. The title bar of the document window usually displays a document’s file name. A dialog box is a window that provides information, presents available options, or requests a response. Dialog boxes often contain option buttons, text boxes, check boxes, and command buttons. BUSINESS SOFTWARE Business software is application software that assists people in becoming more effective and efficient while performing their daily business activities. Business software includes programs such as word processing, spreadsheet, database, presentation graphics, note taking, personal information manager software, PDA business software, software suites, project management, accounting, document management, and enterprise computing software. Figure 3-2 lists popular programs for each of these categories. PANGASINAN STATE UNIVERSITY 3  FM-AA-CIA-15 Rev. 0 10-July-2020 Study Guide in (CC 101 – Introduction to Computing) Module No. 3 – Application Software Figure 3-4 Popular Business Software WORD PROCESSING SOFTWARE Word processing software, sometimes called a word processor, allows users to create and manipulate documents containing mostly text and sometimes graphics. Millions of people use word processing software every day to develop documents such as letters, memos, reports, fax cover sheets, mailing labels, newsletters, and Web pages. It has many features to make documents look professional and visually appealing. Some of these features include: o the capability of changing the shape and size of characters o changing the color of characters o applying special effects such as three-dimensional shadows, and o organizing text in newspaper-style columns. Most word processing software allows users to incorporate many types of graphical images, such as digital pictures and clip art, in documents. Clip art is a collection of drawings, photographs, and other images that you can insert in documents. A major advantage of using word processing software is that users easily can change what they have written. For example, a user can insert, delete, or rearrange words, sentences, paragraphs, or entire sections. Current word processing programs also have a feature that automatically corrects errors and makes word substitutions as users type text. PANGASINAN STATE UNIVERSITY 4  FM-AA-CIA-15 Rev. 0 10-July-2020 Study Guide in (CC 101 – Introduction to Computing) Module No. 3 – Application Software Word processing software includes a spelling checker, which reviews the spelling of individual words, sections of a document, or the entire document. The spelling checker compares the words in the document with an electronic dictionary that is part of the word processing software. SPREADSHEET SOFTWARE Spreadsheet software allows users to organize data in rows and columns and perform calculations on the data. These rows and columns collectively are called a worksheet. Most spreadsheet software has basic features to help users create, edit, and format worksheets. The following sections describe the features of most spreadsheet programs. A spreadsheet file is similar to a notebook that can contain more than 1,000 related individual worksheets. Data is organized vertically in columns and horizontally in rows on each worksheet. Each worksheet usually can have more than 16,000 columns and 1 million rows. One or more letters identify each column, and a number identifies each row. A cell is the intersection of a column and row. Cells may contain three types of data: labels, values, and formulas. The text, or label, entered in a cell identifies the worksheet data and helps organize the worksheet. In many spreadsheet programs, you begin a formula with an equal sign, a plus sign, or a minus sign. Next, you enter the formula, separating cell references (e.g., B10) with operators. Common operators are + for addition, - for subtraction, * for multiplication, and / for division. A function is a predefined formula that performs common calculations such as adding the values in a group of cells or generating a value such as the time or date. For example, instead of using the formula =B10+B11+B12+B13+B14+B15 to calculate the total expenditures for the first quarter, you could use the SUM function. This function requires you to identify the starting cell and the ending cell in a group to be summed, separating these two cell references with a colon. One of the more powerful features of spreadsheet software is its capability of recalculating the rest of the worksheet when data in a worksheet changes. When you enter a new value to change data in a cell, any value affected by the change is updated automatically and instantaneously. Another standard feature of spreadsheet software is charting, which depicts the data in graphical form. A visual representation of data through charts often makes it easier for users to see at a glance the relationship among the numbers. DATABASE SOFTWARE Database software is an application software that allows users to create, access, and manage a database. A database is a collection of data organized in a manner that allows access, retrieval, and use of that data. Using database software, you can add, change, and delete data in a database; sort and retrieve data from the database; and create forms and reports using the data in the database. PANGASINAN STATE UNIVERSITY 5  FM-AA-CIA-15 Rev. 0 10-July-2020 Study Guide in (CC 101 – Introduction to Computing) Module No. 3 – Application Software A database consists of a collection of tables, organized in rows and columns. Each row, called a record, contains data about a given person, product, object, or event. Each column, called a field, contains a specific category of data within a record. PRESENTATION GRAPHICS SOFTWARE Presentation graphics software is an application software that allows users to create visual aids for presentations to communicate ideas, messages, and other information to a group. The presentations can be viewed as slides, sometimes called a slide show, that are displayed on a large monitor or on a projection screen. Presentation graphics software typically provides a variety of predefined presentation formats that define complementary colors for backgrounds, text, and graphical accents on the slides. This software also provides a variety of layouts for each individual slide such as a title slide, a two-column slide, and a slide with clip art, a chart, a table, a diagram, or animation. In addition, you can enhance any text, charts, and graphical images on a slide with 3-D and other special effects such as shading, shadows, and textures. Presentation graphics software typically includes a clip gallery that provides images, pictures, video clips, and audio clips to enhance multimedia presentations. Some audio and video editing programs work with presentation graphics software, providing users with an easy means to record and insert video, music, and audio commentary in a presentation. Presentation graphics software incorporates features such as checking spelling, formatting, research, ink input, and converting an existing slide show into a format for the World Wide Web. NOTE TAKING SOFTWARE Note taking software is an application software that enables users to enter typed text, handwritten comments, drawings, or sketches anywhere on a page and then save the page as part of a notebook. Users also can include audio recordings as part of their notes. Once the notes are captured (entered and saved), users easily can organize them, reuse them, and share them. On a desktop or notebook computer, users enter notes primarily via the keyboard or microphone. On a Tablet PC, however, the primary input device is a digital pen. Users find note taking software convenient during meetings, class lectures, conferences, in libraries, and other settings that previously required a pencil and tablet of paper for recording thoughts and discussions. PERSONAL INFORMATION MANAGER SOFTWARE A personal information manager (PIM) is an application software that includes an appointment calendar, address book, notepad, and other features to help users organize personal information. The appointment calendar allows you to schedule activities for a particular day and time. With the address book, you can enter and maintain names, addresses, telephone numbers, and e-mail addresses of customers, coworkers, family members, and friends. You can use the notepad to record ideas, reminders, and other important information. Most PDAs and many smart phones today include, among many other features, PIM functionality. Using a PDA, you can synchronize, or coordinate, information so that both the PDA or smart phone and your personal computer and/or organization’s server have the latest version of the information. PANGASINAN STATE UNIVERSITY 6  FM-AA-CIA-15 Rev. 0 10-July-2020 Study Guide in (CC 101 – Introduction to Computing) Module No. 3 – Application Software PDA BUSINESS SOFTWARE In addition to PIM software, a huge variety of business software is available for PDAs. Although some PDAs have software built in, most have the capability of accessing software on miniature storage media such as memory cards. Business software for PDAs allows users to create documents and worksheets, manage databases and lists, create slide shows, take notes, manage budgets and finances, view and edit photographs, read electronic books, plan travel routes, compose and read e-mail messages, send instant messages, and browse the Web. SOFTWARE SUITE A software suite is a collection of individual programs sold as a single package. Business software suites typically include, at a minimum, the following programs: word processing, spreadsheet, e-mail, and presentation graphics. Software suites offer two major advantages: lower cost and ease of use. Buying a collection of programs in a software suite usually costs significantly less than purchasing them individually. Software suites provide ease of use because the programs within a software suite normally use a similar interface and share features such as clip art and a spelling checker. PROJECT MANAGEMENT SOFTWARE Project management software allows a user to plan, schedule, track, and analyze the events, resources, and costs of a project. Project management software helps users manage project variables, allowing them to complete a project on time and within budget. An engineer, for example, might use project management software to manage new product development to schedule product screening, market evaluation, technical product evaluation, and manufacturing processes. ACCOUNTING SOFTWARE Accounting software helps companies record and report their financial transactions. With accounting software, business users perform accounting activities related to the general ledger, accounts receivable, accounts payable, purchasing, invoicing, and payroll functions. Accounting software also enables users to write and print checks, track checking account activity, and update and reconcile balances on demand. DOCUMENT MANAGEMENT SOFTWARE Document management software provides a means for sharing, distributing, and searching through documents by converting them into a format that can be viewed by any user. The converted document, which mirrors the original document’s appearance, can be viewed and printed without the software that created the original document. A popular file format used by document management software to save converted documents is PDF (Portable Document Format), developed by Adobe Systems. To view and print a PDF file, you need Acrobat Reader software, which can be downloaded free from Adobe’s Web site. ENTERPRISE COMPUTING SOFTWARE A large organization, commonly referred to as an enterprise, requires special computing solutions because of its size and large geographical distribution. A typical enterprise consists of a wide variety of departments, centers, and divisions — collectively known as functional units. Nearly every enterprise has the following PANGASINAN STATE UNIVERSITY 7  FM-AA-CIA-15 Rev. 0 10-July-2020 Study Guide in (CC 101 – Introduction to Computing) Module No. 3 – Application Software functional units: human resources, accounting and finance, engineering or product development, manufacturing, marketing, sales, distribution, customer service, and information technology. Each of these functional units has specialized software requirements. GRAPHICS AND MULTIMEDIA SOFTWARE This software includes computer-aided design, desktop publishing, paint/image editing, photo editing, video and audio editing, multimedia authoring, and Web page authoring. Figure 3-5 lists the more popular programs for each of these categories, specifically designed for professional or more technically astute users. Some of these programs incorporate user-friendly interfaces, or scaled-down versions, making it possible for the home and small business users to create documents using these programs. The following sections discuss the features and functions of graphics and multimedia software. Figure 3-5 Popular graphics and multimedia programs — for the professional. Computer-aided design (CAD) software is a sophisticated type of application software that assists a professional user in creating engineering, architectural, and scientific designs. For example, engineers create design plans for vehicles and security systems. Architects design building structures and floor plans. Scientists design drawings of molecular structures. Desktop publishing (DTP) software enables professional designers to create sophisticated documents that contain text, graphics, and many colors. It is ideal for the production of high-quality color documents such as textbooks, corporate newsletters, marketing literature, product catalogs, and annual reports. Today’s DTP software also allows designers to convert a color document into a format for use on the World Wide Web. Paint software, also called illustration software, allows users to draw pictures, shapes, and other graphical images with various on-screen tools such as a pen, brush, eyedropper, and paint bucket. Image editing software provides the capabilities of paint software and also includes the capability to enhance and modify existing pictures and images. Modifications can include adjusting or enhancing image colors, adding special effects such as shadows and glows, and creating animations. Professional photo editing software is a type of PANGASINAN STATE UNIVERSITY 8  FM-AA-CIA-15 Rev. 0 10-July-2020 Study Guide in (CC 101 – Introduction to Computing) Module No. 3 – Application Software image editing software that allows photographers, videographers, engineers, scientists, and other high volume digital photo users to edit and customize digital photographs. With professional photo editing software, users can retouch photos, crop images, remove red-eye, change image shapes, color-correct images, straighten images, remove or rearrange objects in a photo, and apply filters. Video editing software allows professionals to modify a segment of a video, called a clip. Typically includes audio editing capabilities. Audio editing software lets users modify audio clips, produce studio-quality soundtracks, and add audio to video clips. Multimedia authoring software allows users to combine text, graphics, audio, video, and animation into an interactive application. With this software, users control the placement of text and images and the duration of sounds, video, and animation. Web page authoring software helps users of all skill levels create Web pages that include graphical images, video, audio, animation, and other special effects with interactive content. Application software, such as Word and Excel, often includes Web page authoring features. SOFTWARE FOR HOME, PERSONAL AND EDUCATIONAL USE A large amount of application software is designed specifically for home, personal, and educational use.  A software suite (for personal use) combines application software such as word processing, spreadsheet, database, and other programs in a single, easy-to-use package.  Personal finance software is a simplified accounting program that helps home users and small office/home office users balance their checkbooks, pay bills, track personal income and expenses, track investments, and evaluate financial plans.  Legal software assists in the preparation of legal documents and provides legal information to individuals, families, and small businesses.  Tax preparation software can guide individuals, families, or small businesses through the process of filing federal taxes.  Personal DTP software helps home and small business users create newsletters, brochures, advertisements, postcards, greeting cards, letterhead, business cards, banners, calendars, logos, and Web pages.  Personal paint/image editing software provides an easy-to-use interface; includes various simplified tools that allow you to draw pictures, shapes, and other images; and provides the capability of modifying existing graphics and photos.  Video and Audio Editing Software (for Personal Use) many home users work with easy-to-use video and audio editing software, which is much simpler to use than its professional counterpart, for small- scale movie making projects. With these programs, home users can edit home movies, add music or other sounds to the video, and share their movies on the Web. Some operating systems include video editing and audio editing software.  Home design/landscaping software to assist them with the design, remodeling, or improvement of a home, deck, or landscape. This software includes hundreds of pre-drawn plans that you can customize to meet your needs. PANGASINAN STATE UNIVERSITY 9  FM-AA-CIA-15 Rev. 0 10-July-2020 Study Guide in (CC 101 – Introduction to Computing) Module No. 3 – Application Software  Educational software is software that teaches a particular skill. Educational software exists for just about any subject, from learning how to type to learning how to cook.  Entertainment software for personal computers includes interactive games, videos, and other programs designed to support a hobby or provide amusement and enjoyment. For example, you might use entertainment software to play games. APPLICATION SOFTWARE FOR COMMUNICATIONS One of the main reasons people use computers is to communicate and share information with others. Some communications software is considered system software because it works with hardware and transmission media. Other communications software performs specific tasks for users, and thus, is considered application software. Figure 3-6 A summary of application software for home and business communications. WEB-BASED SOFTWARE Web-based software refers to programs hosted by a Web site. Web-based software sites often store users’ data and information on their servers. Web-based software sites may provide users with an option of storing data locally on their own personal computer or mobile device. PANGASINAN STATE UNIVERSITY 10  FM-AA-CIA-15 Rev. 0 10-July-2020 Study Guide in (CC 101 – Introduction to Computing) Module No. 3 – Application Software Web-based training (WBT) is a type of CBT (computer-based training) that uses Internet technology and consists of application software on the Web. Similarly, WBT typically consists of self-directed, self-paced instruction about a topic. WBT is popular in business, industry, and schools for teaching new skills or enhancing existing skills of employees, teachers, or students. Distance learning is the delivery of education at one location while the learning takes place at other locations. E-learning, short for electronic learning, is the delivery of education via some electronic method such as the Internet, networks, or CDs/DVDs. To enhance communications, e-learning systems also may include video conferencing, e-mail, blogs, wikis, newsgroups, chat rooms, and groupware. LEARNING ACTIVITIES Activity #1 STUDY QUESTION. Briefly answer the following questions as clearly as possible. 1. What are the categories of Application Software? 5pts ____________________________________________________________________________ ____________________________________________________________________________ ____________________________________________________________________________ ____________________________________________________________________________ ____________________________________________________________________________ 2. How do you work with Application Software? 5pts ____________________________________________________________________________ ____________________________________________________________________________ ____________________________________________________________________________ ____________________________________________________________________________ ____________________________________________________________________________ 3. What are the key features of widely used Business Programs? 5pts ____________________________________________________________________________ ____________________________________________________________________________ ____________________________________________________________________________ ____________________________________________________________________________ ____________________________________________________________________________ PANGASINAN STATE UNIVERSITY 11  FM-AA-CIA-15 Rev. 0 10-July-2020 Study Guide in (CC 101 – Introduction to Computing) Module No. 3 – Application Software 4. What are the key features of widely used Graphics and Multimedia Programs? 5pts ____________________________________________________________________________ ____________________________________________________________________________ ____________________________________________________________________________ ____________________________________________________________________________ ____________________________________________________________________________ 5. What are the key features of widely used Home, Personal and Educational Programs? 5pts ____________________________________________________________________________ ____________________________________________________________________________ ____________________________________________________________________________ ____________________________________________________________________________ ____________________________________________________________________________ 6. What are the types of Application Software used in communications? 5pts ____________________________________________________________________________ ____________________________________________________________________________ ____________________________________________________________________________ ____________________________________________________________________________ ____________________________________________________________________________ 7. What are the functions of Utility Programs? 5pts ____________________________________________________________________________ ____________________________________________________________________________ ____________________________________________________________________________ ____________________________________________________________________________ ____________________________________________________________________________ PANGASINAN STATE UNIVERSITY 12  FM-AA-CIA-15 Rev. 0 10-July-2020 Study Guide in (CC 101 – Introduction to Computing) Module No. 3 – Application Software Activity #2 TRUE or FALSE. Write T if the statement is correct, and F if the statement is incorrect. _____ 1. Open source software has restrictions from the copyright holder regarding modification of the software’s internal instructions and redistribution of the software. _____ 2. Public-domain software is available to the public for a fee. _____ 3. The desktop is an on-screen work area that has a graphical user interface. _____ 4. A menu contains a list of commands from which you make selections. _____ 5. Business software includes programs such as word processing, spreadsheet, and presentation graphics. _____ 6. A font is a name assigned to a specific design of characters. _____ 7. In a spreadsheet program, a formula performs calculations and displays the resulting value in a chart. _____ 8. Legal software assists in the preparation of legal documents and provides legal information to individuals, families and small business. _____ 9. All communications software is considered to be application software. _____ 10. Antivirus programs, personal firewalls, and file managers are all examples of utility programs. Activity #3 MATCHING TYPE. Match the terms with their definitions. Write the letter only. __________ 1. Clipboard a. Change the appearance of a document __________ 2. Format b. Provides a means for sharing, distributing, and searching through documents __________ 3. Note taking software c. Popular file format used by document management software to save converted documents __________ 4. Document Management SW d. Delivers applications to meet a specific business needs __________ 5. PDF e. Enables users to enter typed text, handwritten comments, drawings, or sketches anywhere on a page f. Temporary storage location that contains items cut from a document Activity #4 MULTIPLE CHOICE. Select the letter of the correct answer. 1. The title bar of a document window usually displays the document’s ______ a. File name c. File size b. File path d. all of the above PANGASINAN STATE UNIVERSITY 13  FM-AA-CIA-15 Rev. 0 10-July-2020 Study Guide in (CC 101 – Introduction to Computing) Module No. 3 – Application Software 2. A feature called ______, allows users of word processing software to type words continually without pressing the ENTER key at the end of each line. a. Wordwrap c. AutoFormat b. AutoCorrect d. Clipboard 3. When using spreadsheet software, a function ____ a. Depicts data in graphical form b. Changes certain values to reveal the effects of the changes c. Is a predefined formula that performs common calculations d. Contains the formatting necessary for a specific worksheet type 4. _____ combines application software such as word processing, spreadsheet, presentation graphics, and other programs in a single, easy-to-use package. a. A software suite c. Packaged software b. Shareware d. Custom software 5. _____ software provides a means for sharing, distributing, and searching through documents by converting them into a format that can be viewed by any user. a. Database c. Portable Document Format b. Document management d. Word Processing 6. _____ helps home and small business users create newsletters, brochures, advertisements, postcards, greeting cards, letterhead, business cards, banners, calendars, logos and Web pages. a. Blogware c. A personal information manager b. Note taking software d. Personal DTP software 7. A(n) ______, which can be used to upload and download files with other computers and on the Internet, is integrated in some operating systems. a. FTP program c. E-mail program b. Web browser d. Chat client 8. _____ is the delivery of education via some electronic method such as the Internet, networks, or CDs/DVDs. a. A template c. E-learning b. Online help d. Distance learning 9. _____ software is used to make business activities more efficient; assists with graphics and multimedia projects; support home, personal and educational tasks; and facilitate communications. a. Public-domain c. Business b. Application d. Accounting 10. _____ software is mass-produced, copyrighted retail software that meets the needs of a wide variety of users, not just a single user or company. a. Public-domain c. Business b. Application d. Accounting PANGASINAN STATE UNIVERSITY 14  FM-AA-CIA-15 Rev. 0 10-July-2020 Study Guide in (CC 101 – Introduction to Computing) Module No. 3 – Application Software SUMMARY This Module presented the history and structure of the Internet. It discussed the World Wide Web at length, including topics such as browsing, navigating, searching, Web publishing, and e-commerce. It also introduced other services available on the Internet, such as e-mail, FTP, newsgroups and message boards, chat rooms, instant messaging, and Internet telephony. Finally, the chapter listed rules of netiquette. REFERENCES Cashman, T.J., Shelly, G.B., Vermaat, M.E. (2008) Discovering Computers Fundamentals 4th Ed. Thomsom Course Technology, USA. Pandey, A.K.(2014) Internet Fundamentals S.K. Kataria & Sons, New Delhi Parsons, J.J., Oja, D. (2013) Computer Concepts Introduction to Computers 15th Ed. Cengage Learning Asia Pte Ltd. Pepito, C. P. (2010) Introduction to Computer Fundamentals & Information Technology National Bookstore Reynolds, G. W. (2010), Principles of Ethics in Information Technology Cengage Learning Asia Pte. Ltd. PANGASINAN STATE UNIVERSITY 15