SOP 280 - Unusual Occurrences.pdf

HOLLYWOOD POLICE DEPARTMENT SOP #280 UNUSUAL OCCURRENCES EFFECTIVE DATE: 04/27/2001 REVISED DATE: 09/24...

HOLLYWOOD POLICE DEPARTMENT SOP #280 UNUSUAL OCCURRENCES EFFECTIVE DATE: 04/27/2001 REVISED DATE: 09/24/2015 APPROVED: CHIEF OF POLICE, JEFF DEVLIN PURPOSE: To provide standards and guidelines for a comprehensive emergency management system designed to ensure efficient response to all types of emergencies and natural or manmade disasters. SCOPE: This SOP applies to all members of the Department. POLICY: It is the policy of this Department to effectively plan for and efficiently deal with unusual occurrences. The primary goal of the Hollywood Police Department is to protect lives and property while maintaining peace and order. Possible natural or manmade disasters include, but are not limited to, the following: Civil Disturbance Fires Floods Plane Crashes Tornadoes Train Crashes Hazardous Materials (see SOP #280.2 Hazardous Materials) Hurricanes (see SOP #280.1 Hurricane Plan) Petroleum Spills (see SOP #280.2 Hazardous Materials) INDEX: PROCEDURE:.............................................................................................................................................. 3 I. EMERGENCY MANAGEMENT AND PLANNING.................................................................................... 3 A. AUTHORITY:.......................................................................................................................................... 3 B. EMERGENCY MANAGEMENT DIRECTOR:.................................................................................................. 3 C. COMPREHENSIVE EMERGENCY OPERATIONS PLAN (CEOP):................................................................... 3 II. DUTIES AND RESPONSIBILITIES.......................................................................................................... 3 A. FIRST RESPONDER:............................................................................................................................... 3 B. FIRST RESPONDING SUPERVISOR:.......................................................................................................... 3 SOP #280 Unusual Occurrences Page 1 of 9  C. SHIFT LIEUTENANT:................................................................................................................................ 4 D. STAFF DUTY OFFICER:........................................................................................................................... 4 E. EMERGENCY MANAGEMENT DIRECTOR:.................................................................................................. 4 F. EMERGENCY OPERATIONS CENTER LOCATIONS:..................................................................................... 5 G. E.O.C. RESPONSIBILITIES:..................................................................................................................... 5 III.MOBILIZATION PLAN............................................................................................................................. 5 A. EMERGENCY RESPONSE LEVELS OF ACTIVATION:................................................................................... 5 B. MOBILIZATION PROCEDURES:................................................................................................................. 6 C. SHIFT SCHEDULES:................................................................................................................................ 6 IV.REPORTING FOR DUTY......................................................................................................................... 6 A. MEMBER RESPONSE:............................................................................................................................. 6 B. UNIFORMS:............................................................................................................................................ 6 C. MEMBER ENTRANCE TO POLICE BUILDING:............................................................................................. 6 D. REGISTRATION OFFICER:....................................................................................................................... 7 E. OFFICER ASSIGNMENTS:........................................................................................................................ 7 V.EMERGENCY OPERATIONS................................................................................................................... 7 A. COMMUNICATIONS:................................................................................................................................ 7 B. QUARTERMASTER:................................................................................................................................. 7 C. SITUATION MAPS:.................................................................................................................................. 7 D. TRANSPORTATION:................................................................................................................................ 8 E. EVACUATIONS:...................................................................................................................................... 8 F. DE-ESCALATION:.................................................................................................................................... 8 G. TRAINING:............................................................................................................................................. 8 H. ARRESTS, PROCESSING, AND CONFINEMENT PROCEDURES:.................................................................... 8 I. MEDICAL TREATMENT:........................................................................................................................... 8 J. SEARCH AND RESCUE:........................................................................................................................... 8 VI.LEGAL CONSIDERATIONS:................................................................................................................... 8 A. FLORIDA STATUTES:.............................................................................................................................. 8 B. COURT AND PROSECUTORIAL LIAISON:................................................................................................... 9 VII.DEFINITIONS:......................................................................................................................................... 9 A. UNUSUAL OCCURRENCE:................................................................................................................ 9 B. EMERGENCY OPERATIONS CENTER (EOC):................................................................................. 9 C. FIELD COMMAND POST:................................................................................................................... 9 D. REGISTRATION OFFICER:................................................................................................................ 9 SOP #280 Unusual Occurrences Page 2 of 9 PROCEDURE: I. EMERGENCY MANAGEMENT AND PLANNING A. Authority: The Chief of Police or his Designee will exercise command and control over all civil Law Enforcement resources committed to unusual occurrences in the City of Hollywood. This includes any Agencies or components involved in a Mutual Aid request by the City of Hollywood (see SOP #145 Mutual Aid). B. Emergency Management Director: The City’s Emergency Management Coordinator is the designated Emergency Management Director (EMD) for the Police Department. The EMD’s duties will include: 1. Coordinating the development, distribution, and review of the Agency’s emergency management plans. 2. Serving as an advisor for emergency management issues. 3. Maintaining liaison with the County’s Director of Emergency Management. The Sheriff’s Office and other support Agencies. 4. Analyzing the acquisition requirements of special emergency supplies and equipment, and providing for inspections of equipment designated for use in unusual occurrence situations to ensure operational readiness. 5. Maintaining the Agency’s situation maps in a state of readiness. 6. Providing assistance to outside investigative Agencies such as, N.T.S.B., F.A.A., F.B.I., F.D.L.E., etc. 7. Coordinating emergency management and mobilization training for key Agency members. C. Comprehensive Emergency Operations Plan (CEOP): The complexity and variety of potential unusual occurrences makes it impractical to include detailed plans for all types of emergencies. The City of Hollywood has adopted a Comprehensive Emergency Operations Plan (CEOP) which provides guidelines for Citywide Services in the event of a disaster incident. The CEOP outlines a response to a Hurricane and other disasters and will be incorporated as part of this SOP. Copies of the CEOP are available from the Accreditation Unit upon request. II. DUTIES AND RESPONSIBILITIES A. First Responder: The first Officer on the scene of an unusual occurrence will be responsible for the following: 1. Evaluate the nature and scope of the occurrence. 2. Report findings and summon assistance or resources. This is especially important when describing airplane crashes, and any unknown or hazardous materials incidents. 3. Perform the necessary rescue operations until the arrival of support units. 4. Prepare initial reports. B. First Responding Supervisor: The First Responding Supervisor is responsible for the following: 1. Immediately responding to the scene and assuming command. 2. Evaluating the situation and initiating action to restore order and protect life and property. 3. Informing the Shift Lieutenant. SOP #280 Unusual Occurrences Page 3 of 9  4. Directing all field operations within the problem area until relieved. 5. Establishing adequate traffic control to provide safety to the public with minimum interruption of normal traffic flow. 6. Establishing a Field Command Post: a. Establish an inner and outer perimeter around the affected area in an attempt to contain the situation, preserve evidence, and keep people out of the area, and b. Assign an Officer to staff it. This Officer will establish and maintain an incident log, handle communications, and coordinate the deployment of manpower. 7. Establishing safe access routes to the Command Post and staging areas for emergency vehicles. C. Shift Lieutenant: Upon being notified, the Shift Lieutenant will immediately proceed to the Field Command Post and take control of the situation. The Shift Lieutenant is responsible for the following: 1. Assessing the situation and determining the operational phase for rapid mobilization if required. 2. Notifying the Patrol Division Major, or Staff Duty Officer. 3. Ensuring that additional Staff notifications are made. 4. Determining the availability of any required supplies or equipment and arranging for their delivery. [20.01H] 5. Initiating requests for Mutual Aid (see SOP #145 Mutual Aid). D. Staff Duty Officer: Upon being notified of an unusual occurrence or emergency situation, which requires a Departmental Mobilization, the Staff Duty Officer will respond to the Field Command Post and shall be responsible for the following: 1. Assuming command of Police field operations. 2. Reporting directly to the Chief of Police or his designee concerning the situation and mobilization requirements. 3. Notifying the Emergency Management Director of the situation and requesting the EOC be activated, if appropriate. 4. Continually updating Staff members of the situation. E. Emergency Management Director: If mobilized, the Emergency Management Director will coordinate the Agency’s overall response to the emergency and is responsible for the following: 1. Facilitating the Police Department’s response to the emergency by activating and assuming command of the EOC, if necessary. 2. Coordinating activities with other Police Department Sections, City Departments, if necessary, and members of the Emergency Operations Center Core Team. 3. Providing for communications with Officers, City personnel and any other Agencies or components as necessary. 4. Providing the Public Information Officer with information, to include: the state of the emergency, public safety hazards, and casualty and missing person information. SOP #280 Unusual Occurrences Page 4 of 9  5. Coordinating Mutual Aid requests (see SOP #145 Mutual Aid). 6. Establishing an emergency Hot Line to provide public information and rumor control. [20.03B] a. The appropriate telephone numbers will be released to the public during activation of the Hot Line. 7. Ensuring adequate security is provided for the following locations: a. Command Posts b. EOC c. Police Facility d. City facilities and installations. e. Other facilities as required. F. Emergency Operations Center Locations: th 1. The Departmental EOC will be located on the 4 Floor of the Police Department and managed by the Department’s Emergency Management Director. 2. The City’s EOC will be located at the Fire Administration Building, 2741 Stirling Road, Fire- Rescue Station #74. G. E.O.C. Responsibilities: The EOC will be comprised of a Core Team of members specially trained in emergency operations. When mobilized, the EOC’s primary responsibilities will be the following: 1. Emergency management of the event. 2. Centralizing and coordinating communications. 3. Providing resource management. a. Personnel. b. Equipment/Supplies. 4. Maintaining liaison between Federal, State, County, and other Agencies. 5. Coordinating the release of public information. 6. Records retention. 7. Archiving documents of the event. 8. Submitting a comprehensive After- action Report to the Chief of Police outlining the Agency’s response to the emergency. III. MOBILIZATION PLAN A. Emergency Response Levels of Activation: The following Emergency Response Levels of Activation have been adopted by the Hollywood Police Department to assist in Department Mobilization and operational readiness. 1. Level IV – Monitoring: This is typically a “monitoring” phase by the Departments Emergency Operations Center Core Team. Notification will be made to those Divisions who would need to take action as part of their everyday responsibilities. 2. Level III – Standby: This is a limited Emergency Operations Center Core Team activation. All Departments will be notified to be on “Stand By” status. The Police Department EOC will be staffed by the EOC team and selected Division Personnel. The EOC may require 24 hour a day staffing. SOP #280 Unusual Occurrences Page 5 of 9  3. Level II – Partial Mobilization: Full activation of the Department Emergency Operations Center, EOC team and essential Department personnel. The EOC will be staffed 24 hours a day. A Declaration of a Local State of Emergency may not be in effect, but will be anticipated. Level II activation will be utilized during isolated disasters or emergencies or the possible threat of a Hurricane impacting the City. The City EOC may be activated. 4. Level I – Full Mobilization: Full activation of the Departments Emergency Operations Center, Department EOC Team and the City EOC with 24 hour a day staffing. The City will be in a Local State of Emergency. Level I will be utilized during major disasters and the threat of or an actual Hurricane impacting the City. B. Mobilization Procedures: All Supervisors are required to have current records of their subordinate’s addresses, home telephone, cellular telephone and pager numbers. 1. A Shift Lieutenant has the authority to call-out additional members as needed. The following factors should be considered when determining the appropriate call-out levels: a. Nature, scope, and duration of the emergency. b. Location. c. Number of citizens affected. d. Manpower presently committed. e. Additional Manpower needs, i.e., crowd control, traffic control, perimeter security. 2. In situations such as a Hurricane, where a pre-warning is available, members will be notified in advance of a possible mobilization in order to provide for their own emergency preparedness measures. C. Shift Schedules: If necessary Patrol schedule may be altered: 1. Alpha Shift: 1900 hours to 0700 hours. 2. Bravo Shift: 0700 hours to 1900 hours IV. REPORTING FOR DUTY A. Member Response: When mobilized, members will respond to the Police Facility unless otherwise directed, as soon as possible with the appropriate equipment. This equipment may include: 1. Clothing changes. 2. Sleeping gear. 3. Toiletries. 4. Food and drink. B. Uniforms: Unless otherwise instructed, all Sworn members will report in Class “B” uniform, fully equipped. Non-sworn members will report in their established uniform or recognized work attire. C. Member Entrance to Police Building: When mobilized, members will enter the Police Building through the Sally-port door on the south side of the Facility. Members will immediately report to the Registration Officer stationed at this location. SOP #280 Unusual Occurrences Page 6 of 9  D. Registration Officer: The Registration Officer will note the name, badge number and arrival time of the reporting member. Each member will receive a Mobilization Time Sheet, which he will retain throughout the mobilization. The Time Sheet will be completed by the member and will include the dates and times the member was mobilized. The Time Sheet will be signed by the member’s Mobilization Supervisor and turned into the Registration Officer when the member’s tour is completed. E. Officer Assignments: Registration Officers will inform members to proceed directly to the Second Floor Line-up Room. The member will remain there until notified of an assignment. 1. Once mobilized, the Emergency Operations Center is responsible for manpower deployment. All assignments will be made through the EOC. 2. During a mobilization, Officer deployment, Supervisor and shift assignments may fall outside the member’s usual assignments. V. EMERGENCY OPERATIONS A. Communications: In the event of an unusual occurrence, emergency situation or mobilization, the Emergency Management Director will be responsible for: 1. Coordinating with Broward County Regional Communications to ensure: a. Adequate staffing levels to meet increased service demands b. Providing designated radio channels for emergency traffic, inter-City communications and inter-governmental communications. 2. Coordinating with the Teletype Supervisor to ensure: a. Staffing levels are adequate for inter-city and inter-operational communications. B. Quartermaster: The Quartermaster is responsible for providing equipment and supplies for unusual occurrences and emergencies (see SOP #155 Quartermaster). 1. Sufficient supplies will be kept on hand or readily available through local vendor contracts to supply members with the necessary equipment, supplies, food, drinks and sanitary items, if necessary. 2. The Quartermaster will assure that all equipment, supplies, systems and back-up systems are inspected, tested and serviced annually. C. Situation Maps: 1. The EOC will have maps of Broward County, including the entire City of Hollywood, available to Command, EOC, and teletype unit personnel. 2. The maps are available as hard-copies and as interactive computer maps within the Computer Aided Dispatch system. 3. The maps contain normal street and terrain references, and are also sectioned into FEMA (Federal Emergency Management Agency) standardized numbered grids which are utilized for identifying individual areas of the City 4. The maps are available for staffing, incident tracking, damage assessment, and any other function that may assist the Departments response to an incident. SOP #280 Unusual Occurrences Page 7 of 9  D. Transportation: The City has a school bus available for transportation needs. Mass transportation of citizens necessitated by evacuation or other factors is outlined in the CEOP. E. Evacuations: There may be situations where an immediate or surrounding area requires the evacuation of occupants. In these situations, all affected Departments should be consulted to determine the appropriate method of evacuation, size of evacuation and special equipment requirements, (i.e. evacuation of an area exposed to chemical fumes). Mass evacuations, hurricane evacuations and shelter responsibilities will be conducted as outlined in the CEOP. F. De-escalation: Once the unusual occurrence or emergency has ceased, the Emergency Management Director will notify the Chief of Police or his designee and begin the de-escalation process. If damage has occurred to private or public property, damage assessment and recovery procedures will be implemented in accordance with the CEOP and the Post Disaster Recovery Department Operating Procedures. G. Training: Training will be provided in the following manner: 1. Member Training: Members will receive periodic training in Unusual Occurrences. [20.01Q] 2. Community Education: Members of the EOC Core Team will offer Emergency Preparedness training to Citizens through lectures, handouts, and public service announcements on local cable television and radio. H. Arrests, Processing, and Confinement Procedures: During unusual occurrences or emergency situations, members will arrest, process, transport and confine prisoners in the normal manner. If the situation escalates into a Civil Disturbance or Mass Arrest situation, members will be guided by the (SOP #283 Civil Disturbance/Mass Arrest). I. Medical Treatment: During unusual occurrences or emergency situations, the Incident Commander or Emergency Management Director will direct Broward County Regional Communications to notify the Fire Department, Fire Rescue and surrounding Hospitals of the situation and of their need to be prepared to provide medical treatment to individuals. J. Search and Rescue: The City of Hollywood’s Comprehensive Emergency Operations Plan provides for Search and Rescue operations in Emergency Support Function # 9. 1. The Hollywood Fire Department is responsible for directing and coordinating Search and Rescue operations during unusual occurrences and emergency response and recovery efforts. 2. The Hollywood Police Department provides support as needed and as directed by the Fire Department. VI. LEGAL CONSIDERATIONS: A. Florida Statutes: The following are certain Florida Statutes of particular concern in unusual occurrence situations: SOP #280 Unusual Occurrences Page 8 of 9  1. FSS 252 Emergency Management 2. FSS 870 Affrays, Riots, Unlawful Assemblies 3. FSS 901 Arrests 4. FSS 562.454 Vendors to be closed in time of riot. B. Court and Prosecutorial Liaison: The need for a Court or Prosecutorial Liaison will be addressed on a case-by-case basis. The Incident Commander or his designee will determine if a Court or Prosecutorial Liaison is necessary, and will arrange for response to location. VII. DEFINITIONS: A. UNUSUAL OCCURRENCE: Any occurrence or condition of an emergency nature, resulting from natural disasters, manmade conditions, civil unrest or mass arrest. B. EMERGENCY OPERATIONS CENTER (EOC): A Command Post located within Police Headquarters housing core EOC personnel. The purpose of the EOC is to provide a coordinated response in supporting field operations. The EOC is a restricted access area during emergency operations and only authorized personnel will be permitted access. C. FIELD COMMAND POST: An on-scene field operations and control center that is staffed by designated members. D. REGISTRATION OFFICER: A member of the Emergency Operations Core Team responsible for documenting the arrival of Department Members during a partial or total mobilization. SOP #280 Unusual Occurrences Page 9 of 9