QCM angl.docx PDF

**What is the main role of an ERP in a company?** - A. Customer relationship management - B. Integration of data and processes across the entire company - C. Outsourcing business processes - D. IT system management **What type of decision is made at the strategic level?** - A. Short-...

**What is the main role of an ERP in a company?** - A. Customer relationship management - B. Integration of data and processes across the entire company - C. Outsourcing business processes - D. IT system management **What type of decision is made at the strategic level?** - A. Short-term decision - B. Operational decision - C. Long-term decision based on knowledge - D. Daily decision **What does the term \"information silo\" mean?** - A. Unlimited communication between departments - B. Perfect data integration - C. Independent systems with no communication between them - D. Centralized data management system **What is the main advantage of an integrated system?** - A. Increased flexibility - B. Centralized data - C. Departmental autonomy - D. Reduced communication **CRM is a system used to:** - A. Manage customer relationships - B. Control the supply chain - C. Manage human resources - D. Plan production **The SAM model is used to:** - A. Assess information system security - B. Align business and IT strategies - C. Standardize production processes - D. Manage customer relationships **In the strategic alignment model, which domain influences the IT infrastructure?** - A. IT strategy - B. Business strategy - C. Organizational infrastructure - D. None of the above **What is the primary role of a Supply Chain Management (SCM) system?** - A. Manage the company\'s finances - B. Improve internal communication - C. Automate information flow with suppliers - D. Manage employees **Which of these is a component of an information system?** - A. Information silo - B. Data security - C. Hardware infrastructure - D. Data warehousing **Which type of cloud model is used exclusively by a single organization?** - A. Public - B. Private - C. Hybrid - D. Community **The three-tier architecture includes the following layers, except:** - A. Client layer - B. Internet layer - C. Application layer - D. Data layer **Business-IT alignment mainly provides an advantage in terms of:** - A. Cost reduction - B. Competitive advantage - C. Improved customer relationships - D. Product diversification **In which IT mode is it essential but does not provide a competitive advantage?** - A. Support mode - B. Strategic mode - C. Factory mode - D. Transformation mode **Which cloud model is generally based on a subscription?** - A. SaaS - B. IaaS - C. PaaS - D. DaaS **Which of these statements is a characteristic of digitalization?** - A. Limiting physical processes - B. Using digital technologies to transform a business model - C. Automating only manual tasks - D. Centralized human resource management **What concept describes real-time data collection for decision-making?** - A. IT governance - B. Telemetry - C. Unified data warehousing - D. Information silos **Which of these principles is associated with GDPR?** - A. Data availability - B. Unlimited data sharing - C. Data minimization - D. Process automation **The cloud subscription model is based on:** - A. A one-time fee - B. Data consumption - C. A fixed fee over a given period - D. Use of physical servers **A pipeline business model is different from a platform model in that it has:** - A. Its focus on IT - B. Dependence on the cloud - C. A linear value flow - D. User interaction **The \"Plan-Do-Check-Act\" method is related to:** - A. Agile project management - B. The system development life cycle - C. Risk assessment - D. System integration **In enterprise architecture, which model structure relies on units with diversified processes but shared data?** - A. Diversification model - B. Replication model - C. Coordination model - D. Unification model **Which characteristic of a digital enterprise allows for a quick response to customer feedback?** - A. Endless experimentation - B. Centralized decision-making - C. Short feedback cycles - D. Process standardization **Which of the following is an advantage of integrated ERP systems?** - A. Increased management complexity - B. More information silos - C. Consistency and real-time data flow - D. Limiting functions to a single department **In the Strategic Alignment Model (SAM), \"strategy execution\" means that:** - A. The IT strategy guides the business strategy - B. The organizational infrastructure is independent of IT - C. The business strategy directs both organizational and IT infrastructure - D. IT infrastructure is independent of the business strategy **What is the first step in the traditional system development lifecycle?** - A. Acquisition and development - B. Analysis and design - C. Scope definition and commitment - D. Implementation **The \"Factory\" model in the IT impact grid mainly focuses on:** - A. Flexibility and innovation - B. Stability and reliability - C. Short-term cost reduction - D. Centralization of human resources **What is the main objective of a Customer Relationship Management (CRM) system?** - A. Manage inventory - B. Improve customer loyalty and satisfaction - C. Automate production - D. Optimize finances **Which development model promotes short delivery cycles and responsiveness to changing demand?** - A. Traditional - B. Agile - C. Waterfall - D. Linear cycle **In IT governance, risk management aims to:** - A. Centralize all company data - B. Only improve customer relations - C. Align IT investments with business goals - D. Protect the company from technological threats **Which security principle is prioritized in a public cloud environment?** - A. User autonomy - B. Data availability - C. Physical redundancy - D. Software standardization **In a \"Vanilla\" development model, the main approach is to:** - A. Customize the ERP to fit existing processes - B. Use the ERP\'s basic features without major customization - C. Reengineer all processes for optimal integration - D. Adapt the ERP to the needs of each department **The \"business intelligence\" model allows companies to:** - A. Automate inventory management - B. Obtain real-time decision-making insights - C. Develop a unique system architecture - D. Centralize inventory data **Seeing business-IT alignment as a \"process\" means that:** - A. Alignment is a fixed and permanent goal - B. Alignment must be achieved and maintained - C. Alignment evolves based on business needs - D. Alignment has no strategic impact **What term describes an attack where sensitive information is stolen through fraudulent emails?** - A. Phishing - B. Ransomware - C. Malware - D. Vulnerability exploitation **The resilience model in cloud computing mainly aims to:** - A. Increase storage costs - B. Enable quick recovery after disruptions - C. Automate all business processes - D. Manage customer relationships **In the \"service level\" model of SAM, the IT priority is to:** - A. Maximize IT's strategic impact - B. Optimize financial management - C. Align IT service quality with business needs - D. Reduce infrastructure costs **What type of cloud offers solutions for specific groups or communities?** - A. Public - B. Private - C. Community - D. Hybrid **In a digital transformation context, collecting customer data allows a company to:** - A. Optimize hardware infrastructure - B. Provide insights for personalizing user experiences - C. Standardize internal processes - D. Limit marketing process scope **What is a risk associated with reliance on external cloud providers?** - A. Reduced flexibility - B. Lower storage costs - C. Improved customer relations - D. Increased technical dependency **Under GDPR, data protection requires that data should be:** - A. Retained indefinitely - B. Shared only with business partners - C. Limited to necessary and specific use - D. Stored only outside the EU **Answers** 1. B 2. C 3. C 4. B 5. A 6. B 7. A 8. C 9. C 10. B 11. B 12. B 13. C 14. A 15. B 16. C 17. C 18. C 19. C 20. B 21. C 22. C 23. C 24. C 25. C 26. B 27. B 28. B 29. D 30. B 31. B 32. B 33. C 34. A 35. B 36. C 37. C 38. B 39. D 40. C