Communication Principles and Process PDF

**Kimberly Beriña** **Communication principles and process** **Principles of communication** The principles of communication, or the 7 Cs of Effective Communication, are a list of principles that help a sender to communicate effectively her/him message to a receiver. These principles, or the 7 Cs...

**Kimberly Beriña** **Communication principles and process** **Principles of communication** The principles of communication, or the 7 Cs of Effective Communication, are a list of principles that help a sender to communicate effectively her/him message to a receiver. These principles, or the 7 Cs, help you to ensure that messages can be understood and acted upon to achieve their objective. So the seven C\'s are: completeness, conciseness, consideration , clarity, concreteness, correctness and courtesy. **7 Cs of Effective Communication** ** Completeness** When we convey a message, we must constantly keep in mind that it should be complete much like when we provide facts, in order to make the audience or recipient more knowledgeable or aware. For example, is there a \"call to action\" in your message to make it obvious what you want your audience to do? Have all the pertinent details been included, such as contact names, dates, times, locations, and so forth? ** Conciseness** When communicating a message, it is not necessary to make it lengthier merely to improve comprehension for the recipients. Conciseness is a necessity for effective communication or in other mean so that we can more understand it. when you\'re concise in your communication, you stick to the point and keep it brief. Because Being concise makes writing easier to read since it avoids misunderstandings and it\'s more clear ** Consideration** When communicating with the recipient, we must think about who would hear or receive the message we want to deliver, therefore we cannot just communicate because sender should understand the feelings and emotions of the receivers. It shows that in communication we should consider the audience. ** Clarity** In other words, being clear means making sure that what you\'re saying is understood and cannot be misunderstood. When writing or speaking to someone, be clear about your goal or message. ** Concreteness** You must be explicit when crafting your communication and make sure that the reasoning and messaging you use complement, build upon, and support one another. And again it is about being specific and definite rather than general. ** Correctness** if course, all of the information, language, and style that we convey must be accurate in order for us to achieve error-free communication. While communicating, we should be careful about the correct use of grammar, message composition, and appropriate words. ** Courtesy** In short, courtesy is knowing how to communicate with the other person with respect and to be polite because It facilitates communication. The polite messages help to strengthen relationships and to create goodwill, which helps in expanding the business. **Cristy bantilo** **THE ETHICS OF EFFECTIVE COMMUNICATION: EXPLANATION** Effective communication is not just about conveying information; it\'s about doing so ethically, considering the impact of our words and actions on others. ethical communication is about honesty, integrity, respect, and fairness. Ethical communicators prioritize truthfulness and accuracy, avoiding deception, manipulation, or withholding of relevant information. Ethical dilemmas arise when conflicting values or obligations create difficult choices. These challenges can occur in interpersonal relationships, organizational settings, media landscapes, and even in the social media. Ethical communicators recognize their responsibility to society. They strive to promote media literacy, critical thinking, and inclusive dialogue, encouraging multiple perspectives and challenging injustice. Ethical communication fosters trust, respect, and understanding. It empowers individuals and organizations to engage in meaningful dialogue, build strong relationships, and contribute positively to society. By embracing ethical principles and frameworks, we can ensure that communication serves as a force for good, promoting fairness, integrity, and the common good. **TOPIC 2: ETHICS EFFECTIVE OF COMMUNICATION** **What is Ethics in communication?** Ethics Ethos (character moral nature)It concern with the questions right and wing, good and bad in human action. Communication the human act of sending and receiving messages in which interpretations are made during the process Ethical is communication communicating clearly, concisely, Truthfully, and responsibly. **SOME APPROACHES FOR MARKING ETHICAL CHOICES IN COMMUNICATION** Discussing the approaches in Ethical Decision Making Discussing the article "Hose to be an ethical communicator" by Richard Johannes Discussing real life situation about ethical communication Discussing real life situation about ethical communication **FOUR APPROACHES FOR ETHICAL DECISION -- MAKING** **UTULITARIAN ETHICS** -is a substantive ethical system which focuses mainly on the outcomes of ethical decision **MORAL DUTY-** it is morality of actions not in what outcomes we gain for ourselves, but also on the law and duty that governs it **VIRTUE ETHICS**- is emphasizes an individual's virtue of mind character, and sense of honesty, rather than the rules or consequences **COMMON GOOD APPROACHES** - it regards all individual as a part of larger community and that the own good of each individual in linked to the good of the community **[HOW TO BE AN ETHICAL COMMUNICATION BY RICHARD JOHANNES (2017)]** Ethical communicators are Respectful of their audience. Ethical Communicators consider their consequences of their Communications. Ethical communicators Respect Truth Ethical communicators and information properly Ethical communicate De net Easily Communication? **What is Unethical communication?** Unethical communication is a word that refers to any vertical or cores communication that encourages unethical behavior. **THER ARE TYPES OF UNETHICAL COMMUNICATION**: 1.Coercive communication 2\. Distractive communication 3\. Deceptive communication 4 Intrusive communication 5.Secretive communication 6.Manipulative communication **Daisy Barretto** **EXPLANATION FOR " Importance of Communication"** **What is the Importance of Communication?** The Importance of communication is essential for building and maintaining relationships, both personally and professionally. It fosters understanding and collaboration, allowing individuals to express their thoughts and feelings clearly. Effective communication helps prevent misunderstandings and conflicts, promoting a more harmonious environment. It is also crucial for sharing information and knowledge, driving innovation and teamwork. **5 types of Importance of Communication:** **BUILDING RELATIOSHIPS** Building Relationships are effective communication is the foundation of strong relationships, as it enables individuals to express their thoughts and feelings clearly. When people communicate openly, they foster an environment of trust and transparency, which is essential for mutual respect. This understanding helps to resolve conflicts and prevents misunderstandings, allowing relationships to flourish. **FACILITATING COLLABORATION** Facilitating Collaboration is Clear communication it is  essential for effective teamwork, as it helps ensure that all members understand their roles and responsibilities. When team members share information openly, it fosters trust and reduces misunderstandings. This alignment allows the group to work cohesively towards shared objectives. **IMPROVING PROBLEM SOLVING** Improving Problem Solving are open dialogue fosters an environment where diverse ideas and perspectives can be freely exchanged. This collaborative atmosphere encourages individuals to think creatively and challenge existing assumptions. As participants share their insights, they can identify potential problems more effectively and brainstorm innovative solutions. **CONFLICT RESOLUTION** Conflict Resolution through effective communication is essential for identifying the root causes of disagreements. By encouraging open dialogue, parties can express their feelings and perspectives, fostering empathy. This understanding helps to clarify misconceptions and reduce tensions. As individuals actively listen to one another, they can collaboratively explore solutions that address the needs of everyone involved. Ultimately, this process not only resolves conflicts but also strengthens relationships. **ENHANCING CLARITY** Enhancing Clarity are clear communication is essential for minimizing misunderstandings in any interaction. When messages are conveyed simply and directly, the chances of misinterpretation decrease significantly. This clarity helps recipients understand the intended meaning without confusion. Moreover, it fosters a more productive dialogue, as all parties are on the same page. Ultimately, clear communication builds trust and strengthens relationships by ensuring everyone is aligned. ***Jaylene R. Batralo*** **Written communication** is a crucial skill to have in the modern information age. Most jobs require you to communicate in writing through email, formal letters, notes, text messages, or online messaging. Written communication skills allow you to give direction effectively. It involves the use of written words to convey information, ideas, or messages between individuals or groups. It includes various forms such as emails, reports, letters, memos, or texts. Written communication allows for documentation and provides a clear, structured way to present thoughts, ensuring that messages can be reviewed or referred to later. However, it lacks the immediate feedback of face-to-face conversations and relies heavily on the clarity and organization of the writing to avoid misunderstandings. **Visual communication** is helpful in ensuring faster communication, engaging audiences, presenting data or information, helpful in retaining information and the development of creativity and imagination in people. Visual communication is the transmission of information and ideas through visual elements such as images, symbols, graphs, charts, videos, and designs. It enhances understanding by presenting information in a way that is easy to interpret, often faster than written or verbal communication. Common examples include infographics, signs, and presentations. Visual communication is effective in conveying complex information quickly and is widely used in advertising, education, and media. **Listening** **Communication** is a crucial communication skill that involves not just hearing but also actively processing and understanding the information being conveyed by the speaker. Effective listening can help build strong relationships, increase trust, and prevent misunderstandings. Listening communication is the process of receiving, interpreting, and responding to spoken messages. It involves paying attention, understanding the speaker\'s message, and providing appropriate feedback. Active listening, which includes focusing on the speaker without distractions and asking clarifying questions, helps ensure effective communication. Good listening skills foster mutual understanding and are essential in building strong relationships and resolving conflicts. **Jhon kevin Badon** **Types of communication of channels** **Oral communication channels**- Oral communication channels involve the verbal exchange of information through face-to-face conversations, phone calls, video conferences, or group discussions. These channels enable real-time, direct interaction, allowing for immediate feedback and clarification. Oral communication is commonly used for personal interactions, team collaborations, and quick decision-making in various settings. **Written communication channels**- Written communication channels is the exchange of information, ideas, or messages through written language in the form of letters, emails, notes, and more. It involves using appropriate language, tone, and style to communicate the intended message, while also taking into account the audience and purpose of the communication. **Electronic communication channels-** Electronic communication channels are methods of exchanging information, messages, or data through electronic technologies such as emails, text messages, video calls, social media, and online chat platforms. These channels allow for fast, real-time or delayed communication between individuals or groups across different locations. They are widely used in both personal and professional contexts, enhancing connectivity and collaboration. The effectiveness of these channels depends on the platform chosen and the appropriateness of the message for the intended audience. **Broadcast communications channels-** Broadcast communication channels refer to methods of distributing information or content to a large audience simultaneously, typically through mediums such as television, radio, and online streaming platforms. These channels are designed for one-way communication, where a single source transmits messages to many receivers. They are commonly used for news, entertainment, advertising, and public announcements. Broadcast communication reaches a broad audience quickly, making it an effective tool for mass communication, although interaction from the audience is usually limited. **Formal and informal channels-** The distinction between formal and informal communication channels highlights the different contexts in which communication occurs, impacting the tone and structure of the exchange. Formal communication channels are official pathways used to convey messages within an organization, following established structures like emails, reports, and meetings. Informal communication channels, on the other hand, involve casual, unofficial interactions, such as chats or personal conversations, often used for socializing or sharing information quickly outside formal settings. CHAPTER 2 UNDERSTANDING COMMUNICATION IN THE DIGITAL AGE Bernal, Csyemon Jeigh Gaebrielle T. Besin, Hilberto R. Blas, Annabel N. Buensalido, Ma.Camilla A. Cagang, Marriane P. Cajayon, Alleah Shane L. Presented: October 18, 2024 **TOPIC 1: The Impact or Effects of Culture and Globalization on Communication** Reporter \# 1 Cagang, Marriane P. **Impacts of Globalization on Communication** **Causes of Cultural Barriers** **Cultural Factors Affecting Communication** 1. 2. 3. 4. When people collaborate with others on the other side of the globe, their counterparts are usually at home asleep while they themselves are at work. This is why schools teach students to address the nuances of overcoming this challenge by teaching them to understand the When people collaborate with others on the other side of the globe, their counterparts are usually at home asleep while they themselves are at work. This is why schools teach students to address the nuances of overcoming this challenge by teaching them to understand the **Topic 1 References** Brodowicz, Mateusz,. March 3, 2024" The impact of Culture on Communication" [[https://aithor.com/essay-examples/the-impact-of-culture-on-communication]](https://aithor.com/essay-examples/the-impact-of-culture-on-communication?fbclid=IwZXh0bgNhZW0CMTAAAR0Q6Tl1A4NI7W73eAnrereXpgBoHU0utcma-keDsScqFPqyt-9GMcFYkeA_aem_2BRJjOpC4vZ6pgtyzGLkJw) Busnesstopia, (2018), "Cultural Barriers to Communication [[https://www.businesstopia.net/communication/cultural-barriers-communication\#google\_vignette]](https://www.businesstopia.net/communication/cultural-barriers-communication#google_vignette) Nikolay Danev (2017), who wrote "The Effects Of Globalization On Global Communication," in [**[https://bizfluent.com/info-8232542-effects-globalization-global-communication.html]**](https://bizfluent.com/info-8232542-effects-globalization-global-communication.html?fbclid=IwZXh0bgNhZW0CMTAAAR2nknsTVUmCSSjdEepmbLCodgq7ZCI4og7UFPa2X2IOkJgsPToqk8ZO93A_aem_RhXiSr_aIx1ob6lSWyWhSw) **TOPIC 2: Causes of Communication Barriers on Global Society** Reporter \# 2 Blas, Annabel N. **COMMUNICATION BARRIERS:** - - - - - - - - - **What are the causes of communication barriers on global society?** **Language Barriers** **Psychological Barriers** **Emotional Barriers** **Physical Barriers** **Physiological Barriers** **Perceptual Barriers** **Cultural Barriers** **Technological Barriers** **Interpersonal Barriers** **Topic 2 References** Ting-Toomey, S. (2016) [[https://www.researchgate.net/publication/303520390\_Ting-Toomey\_Dorjee\_2015\_Intercultural\_and\_intergroup\_communication\_competence\_Toward\_an\_integrative\_perspective]](https://www.researchgate.net/publication/303520390_Ting-Toomey_Dorjee_2015_Intercultural_and_intergroup_communication_competence_Toward_an_integrative_perspective) Earley, P. C., & Ang, S. (2003) [[https://journals.sagepub.com/doi/10.1177/1059601105275262]](https://journals.sagepub.com/doi/10.1177/1059601105275262) Javidan, M., & House, R. J. (2008) [[https://thunderbird.asu.edu/thought-leadership/insights/developing-global-mindset]](https://thunderbird.asu.edu/thought-leadership/insights/developing-global-mindset) L. A., Porter, R. E., & Jain, N. C. (2010) [[https://www.amazon.com/Intercultural-Communication-Reader-Larry-Samovar/dp/0495898317]](https://www.amazon.com/Intercultural-Communication-Reader-Larry-Samovar/dp/0495898317) **TOPIC 3: The Impact of Communication Barriers to the World Using Social Media Platforms or Technology** Reporter \# 3 Buensalido, Ma. Camilla Mae A. **Communication Barriers** **The Impact of Communication Barriers to the World Using Social Media Platforms or Technology** 1. - - 2. - 3. - - - 4. - **Topic 3 References** Apleetech. (2024, January 7). How can technology be a barrier to communication? - Apleetech - Medium. Medium. [[https://medium.com/\@shaifulhoquetoha2004/how-can-technology-be-a-barrier-to-communication-f954ed06e684]](https://medium.com/@shaifulhoquetoha2004/how-can-technology-be-a-barrier-to-communication-f954ed06e684) Eyes. (2024, July 1). Barriers to Digital Communication - barrierstocommunication. barrierstocommunication. [[https://barrierstocommunication.com/barriers-to-digital-communication/]](https://barrierstocommunication.com/barriers-to-digital-communication/) Team, E. S. (2024b, February 13). How can technology be a barrier to communication? - Online Business Institute. *Online Business Institute*. [[https://esoftskills.com/how-can-technology-be-a-barrier-to-communication/\#:\~:text=When%20communicating%20through%20technology%2C%20such,to%20conveying%20emotions%20or%20sarcasm]](https://esoftskills.com/how-can-technology-be-a-barrier-to-communication/#:~:text=When%20communicating%20through%20technology%2C%20such,to%20conveying%20emotions%20or%20sarcasm). Sikri (2024). Barriers in communication.VEDANTU. [[https://www.vedantu.com/commerce/barriers-in-communication]](https://www.vedantu.com/commerce/barriers-in-communication) Wikipedia [[Https://en.wikipedia.org/wiki/Multimedia]](https://en.wikipedia.org/wiki/Multimedia) **TOPIC 4: Communication using Mobile Connection, Texts, Siri, and benefits from the use of each.** **Reporter \# 4 & 5** Besin, Hilberto R. Cajayon, Alleah Shane **What are mobile communications?** **High-frequency electromagnetic fields** **5G** **UMTS** **Mobile terminals** **LTE** **GSM standard** **What are the benefits of Mobile Connection, Texts and Siri?** 1. **Examples of mobile connections include:** - - - - 2. 3. **Topic 4 References** BotPenguin, Oct 7, 2024 "The pros, cons & use-cases of using Siri on Apple device" [**[https://botpenguin.com/blogs/pros-cons-and-use-cases-of-using-siri-on-your-apple-device]**](https://botpenguin.com/blogs/pros-cons-and-use-cases-of-using-siri-on-your-apple-device?fbclid=IwZXh0bgNhZW0CMTAAAR1-OvteCOctpj5eb2hkJ1QGaFCDn9Gc7HvhBbwumKPa2KLh2o7dZdQAUdw_aem_wD4Nc_vWqCezIW7mjYupPw) GeeksforGeeks, Mar 13, 2024 "The benefits of mobile phone" [**[https://www.geeksforgeeks.org]**](https://www.geeksforgeeks.org/?fbclid=IwZXh0bgNhZW0CMTAAAR2RNtd_-LPus7FUhrcnmRqogi8k7XXzzp75QCXm1KEm0uUXtsJmhM5UJUU_aem_dCVUPqJ0vilTU3twbwZT-A) › MessageDesk, Oct 17, 2022 "What is the advantage of text" [**[https://www.messagedesk.com]**](https://www.messagedesk.com/?fbclid=IwZXh0bgNhZW0CMTAAAR04XgELqTd07oqBh4SJwO3FaEvxphq5ARn2m1pzOqALkv-9F5AxNP6RLjU_aem_kQ2FzmrY2NmFj5fsfAXESQ) › **TOPIC 5: Communicating using Multimedia for whom debate** Reporter \# 6 Bernal, Csyemon Jeigh Gaebrielle T. **Topic 5 References** Common ways used in society [[https://www.javatpoint.com/advantages-and-disadvantages-of-multimedia]](https://www.javatpoint.com/advantages-and-disadvantages-of-multimedia) Elements of Multimedia [[https://www.ciit.edu.ph/elements-of-multimedia/]](https://www.ciit.edu.ph/elements-of-multimedia/) Multimedia Communication  [[https://www.vaia.com/en-us/explanations/media-studies/media-digital-communication/multimedia-communication/]](https://www.vaia.com/en-us/explanations/media-studies/media-digital-communication/multimedia-communication/) Puvanes Waran P. (2023) Multimedia in Communication. [[https://www.linkedin.com/pulse/multimedia-communication-puvanes-waran-p-xyqhc]](https://www.linkedin.com/pulse/multimedia-communication-puvanes-waran-p-xyqhc) Wikipedia [[Https://en.wikipedia.org/wiki/Multimedia]](https://en.wikipedia.org/wiki/Multimedia) - - - - - - 1. - - 2. - - - 3. - - 4. - 1. - 2. - 3. - 4. - 5. 6. - 7. - - - - - - - - - - - - - - - - 1. - 2. - 3. - 4. - 5. - 1. 2. 3. 4. 5. 1. - - - - - 2. - - - - - - 3. - - - - 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 1. - 2. - 1. - 2. - 3. - 1. - 2. - 3. - 4. - 1. - 2. - 3. - 4. - 1. - 2. - 3. - 4. - 5. - 1. - 2. - 3. - 1. - 2. - 3. - 4. - 1. - 2. - 3. - 4. - 5. - TOPIC 5: REFERENCES =================== CHAPTER 3 UNDERSTANDING COMMUNICATION IN THE DIGITAL AGE Comez, Kenn Ivan Dagandan, Aien Gabriel De Alca, Quencie Mae R. Deblois, Shaira Jane Dela Cruz, John Adrey Group 5 Topic Presented: November 8, 2024 **FIRST TOPIC:** **Defining Message, Conveying Message Effectively & Appropriately** Reporter of the topic: De Alca, Quencie Mae R. In today\'s digital world, strong communication skills are essential for personal growth and career success. Clear and empathetic communication helps us understand each other, solve problems, and build trust. In business, it supports teamwork, while in education, it helps share knowledge and explore ideas. Good communication shapes our results and relationships. Communication is basically the foundation of how the relationship of today's world works. Without proper communication in either home or workplace, the world will not progress and will also be in shambles. **What Is A Message?** A [message] is a communication or statement conveyed from one person or group to another. Generally transmitted verbally or in writing, a message can also be sent via a look or a gesture. In today's world, people tend to use email to send a short message. But back in the days, pre-internet and when the post was faster, people relied on the art of letter writing to send a message. Nowadays, most people use email and social media to send quick messages. These modern ways make it fast and easy to stay in touch. But before the internet, people depended on letters and the postal service to connect. Letters often took days or weeks to arrive, making them feel more personal. No matter how they are sent, messages are important for sharing ideas and keeping people close. **What Is Effective Communication?** Communication lies at the heart of all human interaction. Whether in our personal or professional lives, our ability to convey our ideas, thoughts, and emotions connects us with others. Effective communication is about more than just speaking, listening, or writing. It\'s about ensuring that the message is received, understood, and, where applicable, acted upon. **How Can We Convey A Message Effectively And Appropriately?** Effective and appropriate communication is the exchange of information, intention and emotion. It involves clearly transmitting a message and receiving acknowledgment that the message has been received and understood by your intended audience. It also means providing acknowledgment to others that ensures they feel heard and understood. **Steps On How To Communicate Effectively And Appropriately?** **STEP 1: KNOW YOUR AUDIENCE** - Communication is not a one-size-fits-all approach. To effectively convey your ideas, you first have to understand your audience. Every person you interact with is unique, with their own experiences, preferences, expectations, and communication styles. Thus, you need to tailor your message to your audience. **STEP 2: KEEP IT SIMPLE** - Sometimes, we overcomplicate how we communicate. We use jargon or unnecessarily complex language, which can confuse your audience and hinder the core of your ideas. The best approach to communicating effectively is to strive for clarity and simplicity. **STEP 3: ACTIVE LISTENING** - Communication involves more than talking; listening is just as important. Active listening means fully focusing on and understanding the other person\'s words, emotions, and context. **STEP 4: NON-VERBAL COMMUNICATION** - Verbal communication is just one part of the exchange. Body language, facial expressions, and gestures convey emotions and attitudes that words alone cannot. To effectively share ideas, align non-verbal communication with verbal messages by maintaining eye contact, using open gestures, and being mindful of facial expressions. **STEP 5:** **BE EMPATHETIC** - Empathy is the ability to understand and share the feelings of another. It is a fundamental component of effective communication. By putting yourself in your audience\'s shoes, you better understand their perspective and emotions. **STEP 6: STRUCTURE** - Organize your message logically. Start with the main point, follow with supporting information, and end with a clear conclusion or action. **STEP 7:** **TONE AND STYLE** - The tone (formal, informal, persuasive, etc.) should be appropriate for the context. A casual tone may work well in social settings, but a more formal tone is better for professional environments. **FIRST TOPIC REFERENCES** **SECOND TOPIC:** **Communicating With Members With The Workplace Value Of Relaying Information In The Workplace** Reporter of the topic: Comez, Kenn Ivan B. **Communicating With Members With The Workplace** Communicating with members in the workplace refers to the process of exchanging information, ideas, and feedback among colleagues, managers, and team members to ensure effective collaboration and productivity. For me, good communication is important in the workplace, to ensure employees have the information they need to perform well, build a positive work environment, and eliminate inefficiencies. Effective communication should accurately convey information while maintaining or improving human relationships. **Types of Workplace Communication\ Verbal Communication-** Verbal communication involves the exchange of thoughts, feelings and ideas using spoken words. Its effectiveness depends upon various aspects, including the choice of words, tone and clarity of speech. **Non-Verbal Communication-** Nonverbal communication, transfer of information from one person to another without the use of words or spoken language. **Written Communication-** Written communication is the exchange of information, ideas, or messages through written language in the form of letters, emails, notes, and more. **Value Of Relaying Information In The Workplace** The value of relaying information in the workplace is immense, as it ensures that employees, teams, and departments are aligned, informed, and able to collaborate effectively. Clear and timely communication of information promotes productivity, minimizes errors, and fosters a positive organizational culture. **SECOND TOPIC REFERENCES** humanfocus.co.uk/blog/what-is-verbal-communication Last Updated: 10th January 2024: [[https://humanfocus.co.uk/blog/what-is-verbal-communication/\#:\~:text=Verbal%20communication%20is%20oral%20communication,hand%20gestures%20and%20body%20language.]](https://humanfocus.co.uk/blog/what-is-verbal-communication/#:~:text=Verbal%20communication%20is%20oral%20communication,hand%20gestures%20and%20body%20language.) Nonverbal communication Written by: Karen Akre Last Updated: Oct 22, 2024 [[https://www.britannica.com/topic/nonverbal-communication]](https://www.britannica.com/topic/nonverbal-communication) Written communication studysmarter.co.uk Written by: Ernest Hemingway [[https://www.studysmarter.co.uk/explanations/business-studies/organizational-communication/written-communication/]](https://www.studysmarter.co.uk/explanations/business-studies/organizational-communication/written-communication/) **THIRD TOPIC:** **Interacting with members with the workplace using appropriate language in the workplace** Reporter of the topic: Deblois, Shaira Jane L. Interacting with members with the workplace using appropriate language in the workplace refers to effectively communicating with colleagues, superiors, or subordinates in a manner that is clear, professional, and contextually suitable. It involves selecting the right tone, vocabulary, and communication style based on the situation, audience, and organizational culture. This ensures that the message is understood and fosters positive work relationships, enhances collaboration, and maintains a respectful environment. Appropriate workplace language includes being polite, using technical terms when necessary, and avoiding informal or offensive language. \"First, let's discuss what we mean by Interacting with Members in the Workplace Using Appropriate Language. This means communicating with our colleagues, supervisors, and teams in a way that is clear, respectful, and professional. It includes choosing the right tone and vocabulary to fit the situation. When we use language thoughtfully, it promotes better understanding and helps us build positive relationships.\" **Importance of Good Communication at the Workplace** It refers to the overall role communication plays in a workplace, including how it helps in achieving goals, fostering teamwork, building trust, improving efficiency, and reducing conflicts. Good communication involves not only the use of appropriate language but also active listening, feedback, and ensuring that information flows efficiently within the organization. \"Now, let's look at the Importance of Good Communication at the Workplace. Good communication isn't just about what we say; it's also about listening, giving feedback, and making sure information flows smoothly. This kind of communication helps us achieve goals, work together as a team, and build trust, which reduces conflicts and improves efficiency.\" **Five Key Reasons for Effective Communication** **1. Innovation** When employees have the opportunity to express their ideas openly, they are more likely to present their ideas without fear of ridicule or retaliation. When employees feel they can share ideas freely, they're more likely to be creative and come up with solutions without fearing judgment. **2. Growth** Communication can be seen internally and externally. Associating by yourself internally and by establishing strong communication lines, you ensure the consistency of the externally delivered message. Communication helps us grow both internally and externally. Strong internal communication builds unity, while a consistent external message strengthens the organization's image. **3. Effective Communication** Effective communication not only talks to people, but gives them the opportunity to talk to each other. Strong communication channels are essential. Good communication means not just talking but also making room for dialogue. This keeps everyone connected and informed. **4. Team Building** Creating effective teams requires communication and mutual cooperation. This will increase morale and employee satisfaction. Strong teams are built on mutual respect and open communication, which improves morale and employee satisfaction. **5. Giving A Voice to All** Employee satisfaction can be very much dependent on their having a voice and being listened to, whether it is in regards to an idea they have had or about a complaint they need to make. Consolidated communication lines should enable everyone to communicate freely with their colleagues, peers and superiors at any level. When everyone has a chance to speak up, employee satisfaction improves, and people feel more valued.\" **Let's talk about some strategies to improve communication in the workplace** **How can you improve the communication of your workplace?** ** Include everyone -** Make sure that the communication lines are always open. Search and actively promote progress reports and project updates. This is especially important when it comes to remote personnel. Make sure that everyone, including remote workers, has access to updates and progress reports. ** Listen and show empathy -** Communication depends on the ability not only to send but also to receive messages. So the ability to listen effectively greatly enhances the communication process (Lunenburg, 2010) Communication isn't just talking; it's also listening. When we listen actively, we show respect for each other. ** Define Objectives and Expectations -** Managers should provide clear and accessible goals for teams and define exactly what is required for a particular project and all of the objectives of the project, the department and the whole. Managers should set clear goals, so everyone knows exactly what's expected. ** Send your message clearly -** Make sure your message is clear and accessible to the intended audience. To do this, it is important that you speak clearly and politely - to convey your message clearly without confusion or offense. Clear communication prevents misunderstandings, so let's make sure our messages are polite and easy to understand. ** Choose your medium carefully -** Once you\'ve created your message, you need to make sure it\'s in the best possible format. While face-to-face communication is the best way to build trust with employees, it is not always an option. Take time to decide if the information provided on a printed copy works better than an email or whether a general note is sufficient. Face-to-face communication builds trust, but sometimes an email or a printed note is more practical. **THIRD TOPIC REFERENCES** **Using the appropriate Tone and Styles in professional communication.** Reporter of the topic: Dagandan, Aien Gabriel A. A tone of voice is integral to speaking and communication. Understanding how to utilise tone of voice successfully with potential clients may help employees in the workplace. Strong communication may also help businesses by expanding their market and strengthening their ties with their customers by their tone of voice. **Importance of Tone of Voice** The tone of voice transmits emotion when you communicate with others. Not only does your tone influence how others see you, but it also influences their desire to listen to you, particularly in the workplace. **Different types of Tone of Voice in professional communication** **1. Informative tone of voice** When the speaker wishes to communicate a knowledge of something, they employ an instructive tone. The knowledge comes from research or expertise. **2. Humorous tone of voice** Depending on the circumstances, comedy is a highly effective technique. Using a humorous tone of voice frequently boosts retention and helps people remember you. **3. Respectful tone of voice** A company or individual with a respectful tone is likely to be warm, polite and inoffensive to the majority of audiences. **4. Formal tone of voice** In an academic or professional setting, a formal tone keeps a courteous tone. Formal speaking frequently uses longer words with no substitutions or other shorter phrases, and does not include colloquial jargon. It is grammatically correct and focuses on facts rather than opinions. **5. Informal tone of voice** Informal is the flip-side of formal in tone and seems more conversational. Certain persons who talk in the same way they talk to a friend use a casual tone of communication. **Different Styles in Professional Communication** 1. 2. 3. 4. **FOURTH TOPIC REFERENCES** Appropriate tone in communication. (2024b, August 17). Indeed. Retrieved October 30, 2024, [[https://uk.indeed.com/career-advice/career-development/tone-of-voice-in-communication]](https://uk.indeed.com/career-advice/career-development/tone-of-voice-in-communication) Appropriate styles in communication. (2024, October 17). SARAH SANTIAGO, MS, NCC, LPC. Retrieved November 7, 2024, [[https://www.bloommqt.com/post/assertive-communication-how-to-speak-up-when-it-feels-hard?hl=en-PH]](https://www.bloommqt.com/post/assertive-communication-how-to-speak-up-when-it-feels-hard?hl=en-PH) **FIFTH TOPIC:** **Writing memos, Writing Minutes & Maintaining smooth interpersonal relationship in the workplace.** Reporter: Dela cruz, John Adrey B. 1. 2. 3. - - The topic discussed the importance of each part in the workplace communication. Both Writing memos and writing minutes is crucial when it comes to meeting and interactions inside the company or in a corporate world. These things can also be done digitally that enhances quality and communication process from one to another. The discussed topic strengthens Interpersonal relationship in the workplace that can be resulted to a very productive environment that meets interest and goals. **FIFTH TOPIC REFERENCES:** Business Writing - Rachel Meltzer ( August 2022) [[https://www.grammarly.com/blog/business-writing/how-to-write-memo/\#:\~:text=A%20memo%2C%20short%20for%20memorandum,PDF%20attached%20to%20an%20email]](https://www.grammarly.com/blog/business-writing/how-to-write-memo/#:~:text=A%20memo%2C%20short%20for%20memorandum,PDF%20attached%20to%20an%20email). Kendra Cherry, MSed ( April 14, 2023 ) [[https://www.verywellmind.com/how-to-maintain-interpersonal-relationships-5204856]](https://www.verywellmind.com/how-to-maintain-interpersonal-relationships-5204856)