PPR Kennel Tech Final Test PDF

PPR Kennel Tech Final Test Time remaining 0:44:43 This is your final Kennel Tech test. This test must be passed with a score of 90% to be considered a full kennel tech. Each one...

PPR Kennel Tech Final Test Time remaining 0:44:43 This is your final Kennel Tech test. This test must be passed with a score of 90% to be considered a full kennel tech. Each one of these questions are from material you should have already learned about in your prior 90 days with us. Good Luck! TI Card means what? Not really sure Task Instruction Card Today's Instruction Card Task Increment Card When entering the play-yard that already has a kennel tech and other dogs in it, you should: Run Walk In With Your Head Down Pet All Of The Dogs That Approach You Walk Confidently With Your Head Held High What are the tools you should always have on you when working? Name tag, whistle, walkie-talkie and slip leash Whistle, water and dog treats Water bucket, kennel clips and snacks I have no idea, I just woke up... Bear the Jack Russell Terrier begins to run around the play-yard and it is exciting and over-stimulating the other dogs, what's the first thing you should do to slow him down? Squirt him with water Redirect him by calling him to you Nothing, he's just playing Take him inside When doing the Hula Hoop exercise, what is the goal? To get the dogs to sit in the middle of the hula hoop To keep the dogs out of your space To teach the dogs how to jump through the hoop None of the above When body blocking a dog, you should never: Use your legs Use your hands Walk forward Stay calm Fluffy and Bandit are playing. Fluffy rolls over on her back and Bandit gets on top of her. Fluffy is making a lot of noise and is getting over-stimulated. What should you do in that situation and why? Nothing, they are just playing Should interrupt that type of play due to over-stimulating the rest of the group Squirt them with water Call a supervisor Chase games are ok if 2 dogs are playing and it seems like they both are seeking it and having fun: True False Chase games should never involve 3 or more dogs because: The dog being chased can now feel ganged up on The rest of the group can get over-stimulated Creates too much energy in the group All of the above A slip lead should sit where on a dog's neck? Low and loose Right in the middle None of these High around the neck just below the ears A dog getting adequate rest during a day of DayCare is just as important as the dog getting lots of playtime: True False That's silly Which of the following is not a service offered at Ponderosa Pet Resort? Training Boarding Dog Haircuts DayCare Dogs that attend Ponderosa must have which vaccines? Rabies DHAPP Bordetella All of the above The "U" in our Mission Acronym of PUPS means what?  Urgency Unlimited Unknown Ubiquitous Giving a dog treats without the owners permission is ok: True False What is the max number of dogs allowed in playgroups? 10-15 15-20 20-25 I have no idea All of the solutions we use to mop and clean kennels with are concentrated and require dilution: True False If a cleaning solution says to mix at 2 ounces per gallon of water, how many ounces will you need if filling a 3 gallon mop bucket? 6 ounces 3 ounces 18 ounces 5 ounces A dog that humps in playgroup is ok as long as it's not sexual in nature: True False A 7 pound Yorkie should go into which playgroup: The bigs in the main yard The small dog yard Out alone Whichever group he chooses Young puppies should go out with which group: Other puppies Older, slower dogs Doesn't matter Both puppies and older dogs are good matches Employees should park their cars: Furthest distance from the main door In front of the main door so they can get in quickly Use the local Park and Ride so as not to use any spaces at work I have no idea Sandals and Flip Flops are ok for work as long as they provide orthopedic support: True  False Slip leads should be used for: Moving a dog from one place to another Spank when getting out of line Looking cool Which of the following punishments are NOT allowed for a barking dog? You can choose more than one answer. Squirting water from a water bottle Slapping a dog Yelling like a madman Barking doesn't bother me Cell phones are permitted: On your person for photo taking ONLY. No social media or texting On your person for texting and social media but NO TAKING PHOTOS Any time, any where Cell phones must be left in your car Personal cell phones are to be left in employees box and only used on breaks By policy, how many people can have off of work on any given day? 2 3 1  7 If calling in sick, you must: Find a replacement for your shift of the same KT level If you cannot find a replacement, you must provide a Doctor's note If you do not provide a Doctor's note, the absence will be unexcused and you may face internal discipline All of the above If you are a Kennel Tech 2 and you need to find a replacement for your shift, you should: Ask another KT 2 Anyone will be fine Ask your supervisor Nothing, management will find someone to work for you Requests for time off are made: Using the When I Work App In writing to your supervisor Verbal permission to Phillip I never take time off because I'm a hard worker If you put in a request for time off and DO NOT list the reason for time off, it will be denied: True False  No, Phillip will know what I mean You may only take 2 weekend days off per month as per our policy unless your position inherently has weekends off such as the GM. True False What the hell are you talking about? Which form that we use would you use to note that Fluffy had diarrhea? Behavioral Log Pass On Book Tell the Supervisor Text Phillip You come in and Fluffy has diarrhea. You should do what? Note on Behavior Log, withhold food, give Imodium and advise supervisor Give bananas to clog him up Nothing, it's natural We use a product called Nature's Miracle. What does this product do? Eliminates dog urine and poop smells through enzymatic solutions I have no idea, no one ever told me It keeps the dog from getting diarrhea Creates miracles If you come to work and Fluffy has diarrhea and when you go to put on the Behavior Log, you notice that he's had diarrhea for 2 days straight now, you should: Immediately notify management Nothing, it's already on the Behavior Log Hug Fluffy According to policy, we allow owner toys in the kennel with their dog: True False According to policy, any bedding that the client brings in we should put in the kennel with their dog: You can select more than one answer.... True False Only old dogs or dogs with special circumstances The small, rectangular clips on dog kennels are called: Business cards Kennel cards Behavior Log Kennel Clip-Its You enter the boarding area and you immediately notice that a dog has had a potty accident in his kennel. The first thing you should do is: Take that dog outside  Get the other dogs out first Just move him into a crate Take him out to go potty first, then assess if a bath is needed. When arriving up front to assist with a check in, prior to taking the dog from the owner, you should: Ask if they're ready for you to take their dog back Smile and greet the client Greet the dog by name if known All of the above What one thing can make a business fail or succeed? Customer service Prices Options for their dog Nutritious food If you walk up to the lobby and you notice that a customer is standing there and no one is around, what should you do? Ask them if they've been helped yet Nothing, someone else has probably already helped them Ask if they would like some water Offer them candy from the front counter Assuming it takes you 5 minutes to take an out alone dog potty, how many minutes will it take you to cycle 10 out alone dogs to potty?  45 20 10 50 Which of the following statements is NOT true about dog communication? Dogs communicate with body postures and facial expressions Dogs communicate with vocalizations and eliminations Dog language is obvious and occurs slowly A dog whose tail is wagging is a dog that is happy and is safe to pet: True False When approaching a dog in the lobby that you know, it's ok to hug and greet that dog: Yes, they enjoy that No, we never hug dogs in the lobby Only if the dog hugs you first Only if you ask the owner if you can hug their dog Some dog aggressive displays are appropriate for the situation: True False When a dog shows aggression to you, you should: Dominate him Look away Run away Blow your whistle Dogs are sensitive to their physical space: Not true, they love people being around them True Your number one job here at Ponderosa is to ensure: Dogs are safe Dogs have a fun time Dogs have food and water Dogs like you The most potentially dangerous part of our day here is when? During play groups While eating, they can choke Hurting themselves by attempting to escape None of the above On average, how long should you allow chase games to continue? 1 minute 5 minutes  Who cares, they're just playing Never During our day at Ponderosa, we strive to keep this behavior at bay all day long: Over-Arousal Whining Panting Walking in circles Many fights will occur at what location which is why control is so important here? The entry/exit gate to the play yard In the play yard The lobby A warning snarl to a dog that invades another dog's space is appropriate dog communication? True False All the following are polite dog-to-dog greeting behaviors except: Gently wagging tail Nose to rear circling Muzzle held over shoulders Indirect arcing approach Most kennel techs get in trouble for: Not reading kennel cards Not having their whistle Showing up late Making out with other employees The "S" in our Mission Acronym of PUPS means: Satisfaction What's PUPS? Stimulation Service Once a dog has checked out from DayCare or Boarding, you should: Hang cot up Remove water bucket Clean any food on the ground Remove kennel card and any kennel Clip-Its All of the above We do not place a dog's food near their kennel door becuase: The food will spoil When a dog gets excited, he always moves towards his kennel door and the food will spill The door will eat his food This question is stupid At check-in, a dog's leash is placed where? On his kennel In his property bin At the front desk Give back to the owner after you take the dog back If a dog has to be moved from one section to another, it's important to remember: That all of his property gets moved to the new, correct property location That all kennel cards and Clip-Its are moved as well All of the above Our 3-Door Policy means what? I have no freaking idea Employees have to exit through at least 3 doors We really like the band 3 Doors Down That a dog must pass through at least 3 doors before reaching the outside of our building Let's say you let Dingo out for play time and he stands and waits at the gate for other dogs to come out so he can jump on them or act rudely. You should do what? Let him out last in the group Let him out first Don't let him out at all Squirt him with water Let's say you allow Jinx to run from his kennel into the play yard, but along the way he stops and routinely will fence fight another dog. What should you do? Leash walk Jinx out to the play yard Nothing, it's normal Don't take him out Blow your whistle This injury was caused to a kennel worker by: A dog she didn't know A dog she knew well This injury was caused by the kennel worker putting her face near the face of a dog she knew very well and was greeting in front of the dog's owner: True False Bark collars or e-collars can only be used for which dogs: Any dog Only training dogs, prior training dogs marked in ProPet, or by special permission. Only male dogs None of the above What is used to clean up dog urine? Paper Towels Towels Absorbent Shop Towels Nothing, let it air dry Where might one find information on how to respond to diarrhea, puking etc? PetMD.com The Protocol Sheet Ask a supervisor None of the above Our Mission Acronym is:  PUPS DOGS GOOD Trick question, we don't have one In the event that we need to cut a dog's collar off, where would you locate the emergency scissors? Front desk Black mailbox in main play yard In the emergency kit In section A A dog in your section has vomit in their kennel. You should do what? Note on the behavior log and give a Pepcid AC Nothing if it only happened once Call the pet's owner Give fresh water Imodium is given to treat what issue with a dog? Diarrhea Vomitting Barking Allergies Most dogs who need insulin suffer from what medical issue? Diabetes  Epilepsy Cancer Enlarged Heart While maintaining a play group outside, you notice that a dog has bloody stools. You should do what? Immediately report it to the on-shift supervisor Note it on the behavior log Note it in the pass-on book Keep an extra eye on the dogs for other signs of illness All of the above According to policy, thin leggins are allowed as approved work attire? True False When managing a play group, when is the best time to clean up poop? Once the dogs are done and have gone back inside As soon as possible while maintaining focus on the dogs to avoid them stepping in it Hold the shovel directly underneath the dog's anus to catch it before it ever hits the ground Halfway through playtime Food boats should be placed where when feeding? In front of the kennel  At the back of the kennel Doesn't matter as long as the dog eats None of the above According to policy, which of the following factors should be considered when deciding to give a dog its' owner provided bed? Age of the dog Prior knowledge of the dog's behavior Is the dog a habitual urinator in the kennel? All of the above If taking a dog from the client in the lobby back to the boarding area and the dog doesn't want to go with you, what should you not do? Politely wait until the owner leaves and the dog will more than likely go with you Pick the dog up and carry if small enough Drag the dog anyway, it needs to learn to respect you Ask the owner to walk with you to the doors leaving the lobby and then the dog usually goes with you Squirt bottles with blue tape on them indicate that what is in them? Nature's Miracle Water Cleaning solution Vodka When preparing food for dogs in your section, which of the following rules apply?  Food should be prepared and placed back on top of the bin or directly in front so it's clear who it's for Write the dog's name on the paper boat If using a metal hanging bucket, write the dog's name on a note card and stick inside bucket Any of these can be correct! When giving a dog medication, what do we do: Ensure that the dog takes it through whatever means you have Nothing, we don't administer medication Just put it in their food, he'll eat it If a dog has medicine that needs to be given while in our care, where would you find this information? On the kennel card and the medication chart On the behavior log On the kennel clip-it No real clue When placing dogs into play groups, it's important to remember what? Size of the dog and which group is best for the dog Age of the dog, specifically old and really young dogs Prior knowledge of each dog's behavior / past history Knowledge of which dogs get along better than others All of the above There is a kennel located in the large dog play yard. What is this kennel used for? Time out Store play toys Decoration Something for the dogs to play on If this were in your play group, should you be concerned about this? Tell me why... If you see this from a dog in play groups, what is he signalling? This look in dogs is referred to as: Whale eyes Hungry eyes I'm sorry eyes Black eyed peas This gesture says: "Let's play" "I'm about to fart" "Look how strong my legs are" Nothing, you're over-analyzing the picture In total context, this dog licking his lips is a signal of what? Nervousness, calming signal, anxiety He's hungry Nothing He's got something on his teeth This is from our Basic Pet Care Manual True False The electronic button pad in the large dog play yard is to be pushed when? If a fight occurs To order food To turn the outside lights on To block the signals from aliens The MAIN reason you are assigned a whistle is for what? Play yard safety in the event two dogs begin to fight or have pre-fight behavior To control barking To practice being a better basketball referee We are in a marching band If you have to break up a fight, for safety reasons, you should NEVER grab a dog by: The collar The ears By the nose Just let them work it out List 7 things that are on the Section Assignment task list that you sign off of at the end of each shift: If you suspect a dog may be showing heat exhaustion, what is the FIRST step you should take? Use a water hose and begin to spray him with room temp water to begin the cooling process Place ice on his head Put him in front of a fan Pour ice-cold water on him Bloat is very lethal in dogs and must be caught quickly in order to save the dog. True False Signs a dog may be suffering from bloat are: Pacing in the kennel General restlessness Vomit or attempting to vomit Distended abdomen (appears very full and hard to the touch) All the above, notify management immediately! Any dog seen coughing should be immediately reported to management:  True False If a dog in our care is in a crate or the back of a kennel and snaps each time you attempt to leash him, what should you do? Use the catch pole to avoid getting bit Squirt with water Blow your whistle Call you mom Any pertinent information about a dog will be noted where: On their kennel card and with kennel Clip-Its In the behavior log In your heart Front desk Some TI Cards are signed and some are "Read Only": True False Checking off a task on Wunderlist without completing the task could get you terminated quickly: True No, I can't be fired for this Staff should be respectful at all times to anyone they work with including supervisors, management and all co-workers: True Only if my co-workers treat me with respect I'm too shy for this Submit Powered by FlexiQuiz. (https://www.flexiquiz.com)