Jollibee Yum Variants Manual (June 6, 2024) PDF

Summary

This Jollibee document details the procedures and guidelines for preparing and serving various food items, specifically Yum variants. It includes instructions for cooking, assembly, and service. It is intended for Jollibee restaurant staff.

Full Transcript

Jollibee Foods Corporation Yum Variants Manual JBRS-PRD-2-BRGR1 Issue Revision No: 08 – 14 Effectivity Date: June 6, 2024 Any unauthorized use or reproduction is prohibited. ...

Jollibee Foods Corporation Yum Variants Manual JBRS-PRD-2-BRGR1 Issue Revision No: 08 – 14 Effectivity Date: June 6, 2024 Any unauthorized use or reproduction is prohibited. YUM VARIANTS MANUAL TABLE OF CONTENTS / DISTRIBUTION & REVIEWING AUTHORITY Effectivity Date: June 6, 2024 Prepared by / Date: ATN / May 5, 2024 Issue Revision No: 08 – 14 Reviewed by / Date: RDB / May 6, 2024 Document Code: JBRS-PRD-2-BRGR1-UG-01 Page No.: 1 of 2 Approved by / Date: ECP / May 6, 2024 Control Location: All Stores Reason for Revision: (1) Inclusion of Double Cheesy Yum (2) Inclusion of generic sticker for Double Cheesy Yum (3) Updating of microwaving settings Title Document Code Category Pages User's Guide Table of Contents, Distribution and Reviewing Authority JBRS-PRD-2-BRGR1-UG-01 Yum Variants 2 Materials & Process Specifications Finished Product Specification JBRS-PRD-2-BRGR1-MP-01 Yum Variants 2 Raw Material and Packaging Material List JBRS-PRD-2-BRGR1-MP-02 Yum / Champ Jr Variants 4 Equipment List JBRS-PRD-2-BRGR1-MP-03 Yum / Champ Jr Variants 1 Service Guidelines JBRS-PRD-3-BRGR1-MP-04 Yum Variants 1 T&U List and Matrix JBRS-PRD-3-BRGR1-MP-05 Yum / Champ Jr Variants 3 Troubleshooting Guidelines JBRS-PRD-3-BRGR1-MP-06 Yum Variants 2 Task Checklist Opening Procedure JBRS-PRD-3-BRGR1-TC-01 Yum Variants 4 Patty Cooking JBRS-PRD-3-BRGR1-TC-02 Yum / Champ Jr Variants 3 Bun Toasting JBRS-PRD-3-BRGR1-TC-03 Yum / Champ Jr Variants 1 Assembly Procedure Assembly of Regular Yum JBRS-PRD-3-BRGR1-TC-04a Regular Yum 1 Assembly of Cheesy Yum JBRS-PRD-3-BRGR1-TC-04b Cheesy Yum 1 Assembly of Bacon Cheesy Yum JBRS-PRD-3-BRGR1-TC-04c Bacon Cheesy Yum 1 Assembly of Double Cheesy Yum JBRS-PRD-3-BRGR1-TC-04d Double Cheesy Yum 2 Wrapping of Burgers JBRS-PRD-3-BRGR1-TC-04e Yum Variants 2 Microwaving of Burgers JBRS-PRD-3-BRGR1-TC-04f Yum Variants 1 Gloves Management JBRS-PRD-3-BRGR1-TC-04g All Burger Variants 1 Closing Procedure JBRS-PRD-3-BRGR1-TC-05 Yum Variants 1 Sharpening of Griddle Scraper and Patty Turner JBRS-PRD-3-BRGR1-TC-06 All Burger Variants 2 Visual Reference Holding Time JBRS-PRD-3-BRGR1-VR-01 Yum Variants 1 Griddle Cooking Zone Guide JBRS-PRD-3-BRGR1-VR-02 All Burger Variants 1 Getting of Serving Temp of Patty and Assembled Burger JBRS-PRD-3-BRGR1-VR-03 All Burger Variants 1 Yum Variants Assembly Sequence JBRS-PRD-3-BRGR1-VR-04 Yum Variants 1 Patty Doneness Range JBRS-PRD-3-BRGR1-VR-05 Yum / Champ Jr Variants 1 RY Bun Color Range JBRS-PRD-3-BRGR1-VR-06 Yum Variants 1 This document is a property of Jollibee Foods Corp. Any unauthorized use or reproduction is prohibited. JBRS-PRD-2-BRGR1-UG-01 Page 2 of 2 Yum Variants Manual Issue: 08 Table of Contents Revision: 14 DISTRIBUTION AND REVIEWING AUTHORITY I. Distribution The whole product manual is available on all Jollibee Stores in the Philippines. It is intended for the use of All Restaurant Managers, and other interested authorized parties in the organization. Only the Task Checklists may be shared to Production Crew. II. Review and Updating The product manual will be reviewed and updated by the Restaurant Systems Product Standards Unit. Any updates and additional information requested by other parties that needs to be included in the manual must be coursed to the Restaurant Systems Product Standards Unit. Any changes made by other parties without the approval of Restaurant Systems Product Standard Unit will be considered null and invalid. This document is a property of Jollibee Foods Corp. Any unauthorized use or reproduction is prohibited. YUM VARIANTS MANUAL FINISHED PRODUCT SPECIFICATION Effectivity Date: June 6, 2024 Prepared by / Date: ATN / May 5, 2024 Issue Revision No: 08 – 14 Reviewed by / Date: RDB / May 6, 2024 Document Code: JBRS-PRD-2-BRGR1-MP-01 Page No.: 1 of 2 Approved by / Date: ECP / May 6, 2024 Control Location: All Stores Reason for Revision: (1) Inclusion of Double Cheesy Yum Gold Standard Attributes Bacon Cheesy Double Cheesy Regular Yumburger Cheesy Yumburger Yumburger Yumburger Burger sandwich neatly wrapped in paper packaging. ATTRIBUTES DESCRIPTION METHOD Assembled Burger: Burger sandwich neatly wrapped in paper packaging. Bun: Uniform golden brown in color; toasted crumb. Patty: Light brown to dark brown in color, whole. Sliced Cheese: Uniform light yellow-orange slice; whole; slightly General Appearance Visual Reference melted. Bacon: Brown strips of bacon with visible layers of fat and lean meat. Special Burger Dressing: Light pink to peach in color, with visible bits of pickles Bun: Soft, spongy, and moist. Patty: Tender and juicy. Texture Sliced Cheese: Soft and smooth. Sensory Evaluation Bacon: Slightly crispy to crispy. Special Burger Dressing: Thick, smooth, and spreadable. Bun: Characteristic burger bun; slightly sweet. Patty: Characteristic beefy flavor with spices; slightly salty. Sliced Cheese: Characteristic cheese flavor with creamy, buttery Flavor and Aroma taste. Sensory Evaluation Bacon: Typical smoked flavor and aroma with mildly salty flavor when cooked; no off-flavor or aroma. Special Burger Dressing: Sweet with slight tangy note. Serving Temperature At least 130°F Digital Thermometer This document is a property of Jollibee Foods Corp. Any unauthorized use or reproduction is prohibited. JBRS-PRD-2-BRGR1-MP-01 Page 2 of 2 Yum Variants Manual Issue: 08 Finished Product Specification Revision:14 JEDS SENSORY QUALITIES – REGULAR YUMBURGER ATTRIBUTES DESCRIPTION METHOD Assembled Burger: Burger sandwich neatly wrapped in paper packaging. Bun: Uniform golden brown in color; slightly crumpled; toasted General Appearance crumb; with traces of condensate Visual Reference Patty: Light brown to dark brown in color, whole. Special Burger Dressing: Light pink to peach in color, with visible bits of pickles Bun: Soft, spongy, and moist; slightly soggy Texture Patty: Tender, slightly dry Sensory Evaluation Special Burger Dressing: Thick, smooth, and spreadable. Bun: Characteristic burger bun; slightly sweet. Flavor and Aroma Patty: Characteristic beefy flavor with spices; slightly salty. Sensory Evaluation Special Burger Dressing: Sweet with slight tangy note. No torn or ripped portion; No print smears; Free from dirt; With Packaging Visual Reference minimal oil smear; Not deformed; Moist Serving Temperature At least 100°F Digital Thermometer This document is a property of Jollibee Foods Corp. Any unauthorized use or reproduction is prohibited. YUM VARIANTS MANUAL RAW MATERIAL & PACKAGING MATERIAL LIST Effectivity Date: June 6, 2024 Prepared by / Date: ATN / May 5, 2024 Issue Revision No: 08 – 14 Reviewed by / Date: RDB / May 6, 2024 Document Code: JBRS-PRD-2-BRGR1-MP-02 Page No.: 1 of 4 Approved by / Date: ECP / May 6, 2024 Control Location: All Stores Reason for Revision: (1) Inclusion of generic sticker for Double Cheesy Yum RAW MATERIAL LIST Item Label / Storage Shelf Life Item Description Item Code UoI Yield Name Code Primary Secondary Tertiary Yum Beef,patty,frozen,F5 1000001686 216 216 CU: DP + 120 - - Patty 216 pcs/cs,jb pcs / servings DDMMMYY days, Freezer case Temp Yum Bun,regular yum, 1000000132 10 pcs 10 CU: DP + 5 days, - - Bun 10pcs/pack,jb / pack servings DDMMBB Room Temp (Commissary) Where: DD – Day DP + 3 days, MM – Month Room BB - Batch temperature (Provincial Bakeries and Back up Bakeries) Bacon Bacon,strips, 4000010399 24 pcs 12 A. MJB DP + 6 DT + 2 days, - Strips 24pcs/pk,22pks/cs / pack servings JB B Strips months, Chiller / pack Freezer Temperature 22 PD: Temperature packs MMDDYYBB / case CU: MMDDYYBB B. CDO PD: MMDDYYBB CU: MMDDYYBB Where: MM – Month DD – Day YY – Year BB – Batch This document is a property of Jollibee Foods Corp. Any unauthorized use or reproduction is prohibited. JBRS-PRD-2-BRGR1-MP-02 Page 2 of 4 Yum Variants Manual Issue: 08 Raw Material & Packaging Material List Revision: 14 Item Storage Shelf Life Item Description Item Code UoI Yield Label / Code Name Primary Secondary Tertiary Sliced Cheese, sliced,132 4000006740 132 132 Primary DP + 150 - - Cheese slices, 2kg/pc, slices servings Packaging: days 6pcs/cs / box / box Production (5 months) Date: 6 MM-DD-YY- (Chiller boxes BB Temp, 35 to / case Consume 40°F / 2 to Until: MM-DD- 40°C) YY Secondary Packaging Product Name: Jollibee Sliced Cheese Manufacturing Date: MM-DD-YY Consume Until: MM-DD- YY Net Weight: 2 kg Where: DD – Day MM – Month YY – Year BB – Batch This document is a property of Jollibee Foods Corp. Any unauthorized use or reproduction is prohibited. JBRS-PRD-2-BRGR1-MP-02 Page 3 of 4 Yum Variants Manual Issue: 08 Raw Material & Packaging Material List Revision: 14 Item Storage Shelf Life Item Description Item Code UoI Yield Label / Code Name Primary Secondary Tertiary Special Dressing,burger, 4000000093 3 kg / 224 Product DP + 6 DO + 2 Burger special,3kg/bag, pack servings Name: months, days, Chiller Dressing 6bag/cs / pack Jollibee Room Temperature 6 Special Temperature packs Burger / case Dressing Consume Until Date: MMDDYY-B Where: MM = Month DD = Day YY = Year B = batch no. Secondary: Corrugated Fiberboard Product Name: Jollibee Special Burger Dressing Production Date: Year produced+1 MMDD-B Where: MM = Month DD = Day B = Batch Consume Until Date: MMDDYY-B Where: MM = Month DD = Day YY = Year B = Batch This document is a property of Jollibee Foods Corp. Any unauthorized use or reproduction is prohibited. JBRS-PRD-2-BRGR1-MP-02 Page 4 of 4 Yum Variants Manual Issue: 08 Raw Material & Packaging Material List Revision: 14 PACKAGING MATERIAL LIST Item Name Item Description Item Code UoI Yield Primary Storage Yum Wrapper Wrap,pe,reg 4000008664 1000 pcs / 1000 Room yum,9x11,2021,1000pc/pk pack servings Temperature Cheesy Yum Wrap,pe,cheesy 4000008665 1000 pcs / 1000 Room Wrapper yum,9x11,2021,1000pc/pk pack servings Temperature Bacon Sticker Sticker,yum,bc,25mm,500pc/roll 4000007973 500 pcs / roll 500 Room servings Temperature Blue Sticker Label TBD TBD TBD TBD Room for Double Cheesy Temperature Yumburger (generic sticker) This document is a property of Jollibee Foods Corp. Any unauthorized use or reproduction is prohibited. YUM VARIANTS MANUAL EQUIPMENT LIST Effectivity Date: June 6, 2024 Prepared by / Date: ATN / May 5, 2024 Issue Revision No: 08 – 14 Reviewed by / Date: RDB / May 6, 2024 Document Code: JBRS-PRD-2-BRGR1-MP-03 Page No.: 1 of 1 Approved by / Date: ECP / May 6, 2024 Control Location: All Stores Reason for Revision: EQUIPMENT LIST NO. ITEM NAME QTY USAGE Walk-in / Reach-in Freezer / 1 For storing patties Undercounter Freezer 2 Walk-in / Reach-in Chiller For storing sliced cheese, opened pack of SBD and SBD dispensers 3 Griddle Hood For containing and expelling heat and by- products of combustion For monitoring the time of items cooked in 4 Grill timer – 4 buttons / 12 buttons griddle Per store 5 Griddle volume For cooking patties and bacon 6 Holding Cabinet For holding and maintaining patty temperature before assembly For microwaving the assembled burgers before 7 Microwave serving For cooking of bacon 8 Vertical Bun Toaster For toasting of buns This document is a property of Jollibee Foods Corp. Any unauthorized use or reproduction is prohibited. YUM VARIANTS MANUAL SERVICE GUIDELINES Effectivity Date: June 6, 2024 Prepared by / Date: ATN / May 5, 2024 Issue Revision No: 08 – 14 Reviewed by / Date: RDB / May 6, 2024 Document Code: JBRS-PRD-3-BRGR1-MP-04 Page No.: 1 of 1 Approved by / Date: ECP / May 6, 2024 Control Location: All Stores Reason for Revision: (1) Inclusion of Double Cheesy Yum PROCEDURES DETAILS 1. APPLICABLE TRANSACTIONS Dine-In Take Home Drive-Thru Jollibee Express Delivery (JEDS) BOS In-house Outside JKP 2. PROMISED TIME Yum Patty Cooking Time: 4 minutes and 30 seconds Assembly time is approximately 45 seconds. Assembly Time for Double Cheesy Yum is approximately:108 secs. For outside order taker (OOT), call the order in advance to inform Grill crew to assembly the product. 3. ASSEMBLY TASKS ▪ Order Slip Code / Calling Code PRODUCTS OS CODE CALLING CODE Regular Yumburger Y Y VM Yumburger VM Y Y Cheesy Yumburger YC YC VM Cheesy Yumburger VM YC YC Double Cheesy Double YC Double YC Yumburger VM Double Cheesy VM Double VM Double YC Yumburger YC SVM Double Cheesy SVM Double SVM Double YC Yumburger YC Bacon Cheesy Bac YC Bacon YC Yumburger VM Bacon Cheesy VM Bac YC Bacon YC Yumburger *Indicate drink in OS for VM orders. NOTES: Follow standard calling convention: Dine in: Item calling code + Quantity Take home: Item calling code + Quantity + To go This document is a property of Jollibee Foods Corp. Any unauthorized use or reproduction is prohibited. YUM VARIANTS MANUAL TOOLS & UTENSILS LIST AND MATRIX Effectivity Date: June 6, 2024 Prepared by / Date: ATN / May 5, 2024 Issue Revision No: 08 – 14 Reviewed by / Date: RDB / May 6, 2024 Document Code: JBRS-PRD-3-BRGR1-MP-05 Page No.: 1 of 3 Approved by / Date: ECP / May 6, 2024 Control Location: All Stores Reason for Revision: T&U LIST NO. ITEM NAME QTY USAGE To open packs of bacon, sliced cheese, and 1 Kitchen Shears 1 special burger dressing. 2 Searer 1 For searing frozen patties while cooking 3 Patty Turner 1 For turning and pulling patties To scrape debris from the griddle after each 4 Scraper for Griddle 1 cooking batch To transfer cooked patty to toasted bun heel 5 Hamburger Tong 2 Used in cooking bacon To check internal temperature of yum patty after 6 Digital Thermometer 1 cooking. 7 Vegetable Tong 1 To transfer cooked bacon 8 Bun Tray 2 To hold bun heels and crowns during toasting 9 Long Tray Per store To contain cooked patty & sliced pineapple volume inside the holding cabinet. 10 PHU Pan To contain sliced cheese. 11 Food Pan, 1/6x4 2 To contain SBD dispenser. 12 Cover for Food Pan, 1/6x4 1 To cover pan of sliced cheese. 13 Breakfast Tray 1 To contain cooked bacon. To contain ice for sliced cheese and SBD 14 Food Pan, 1/6x6 2 dispenser. 15 Dispenser bottle case 3 To hold back-up Special Burger dressing. To contain the assembled yum burger during 16 Microwavable food Pan, ½ size 2 microwaving. To contain bacon for microwaving This document is a property of Jollibee Foods Corp. Any unauthorized use or reproduction is prohibited. JBRS-PRD-3-BRGR1-MP-05 Page 2 of 3 Yum Variants Manual Issue: 08 Tools & Utensils List and Matrix Revision: 14 NO. ITEM NAME QTY USAGE 17 Lid for 1/2 Hot Food Pan 2 To cover the hot food pan during microwaving. 18 Prince Castle SBD Dispenser (set) 1 To hold and dispense Special Burger dressing. Per store 19 Jollibee Tray To hold burger wrappers. volume Per store 20 Disposable Gloves To be used during assembly of burgers volume 21 File Bastard (set) 1 To sharpen griddle scraper and patty turner This document is a property of Jollibee Foods Corp. Any unauthorized use or reproduction is prohibited. JBRS-PRD-3-BRGR1-MP-05 Page 3 of 3 Yum Variants Manual Issue: 08 Tools & Utensils List and Matrix Revision: 14 T&U MATRIX List of T&Us Patty Cooking Bun Toasting Holding Assembly Others Kitchen Shears X Searer X Patty Turner X Scraper for Griddle X Hamburger Tong X Digital Thermometer X Vegetable Tong X Bun Tray X Long Tray X PHU Pan X Food Pan, 1/6x4 X Cover for Food Pan, 1/6x4 X Breakfast Tray X Food Pan, 1/6x6 X Dispenser bottle case X X Microwavable food Pan, ½ size X Lid for 1/2 Hot Food Pan X Prince Castle SBD Dispenser (set) X Jollibee Tray X Disposable Gloves X File Bastard (set) X This document is a property of Jollibee Foods Corp. Any unauthorized use or reproduction is prohibited. YUM VARIANTS MANUAL TROUBLESHOOTING GUIDELINES Effectivity Date: June 6, 2024 Prepared by / Date: ATN / May 5, 2024 Issue Revision No: 08 – 14 Reviewed by / Date: RDB / May 6, 2024 Document Code: JBRS-PRD-3-BRGR1-MP-06 Page No.: 1 of 2 Approved by / Date: ECP / May 6, 2024 Control Location: All Stores Reason for Revision: PRODUCT DEFECT PROBABLE CAUSE COUNTER MEASURES Patty Patty is Too Dark Griddle Temperature is too high Check the griddle temperature Cooking time is too long Use of correct timer button. Follow task checklist for cooking of patty Patty is semi-frozen or thawed Patty must be stone hard. Check the patty storage temperature and receiving process. Dry Patty Overholding Observe standard holding time of Patty. Refer to task checklist for cooking of patty Humidified holding cabinet is not in Check setting and actual temperature of a good working condition holding cabinet Over pressing of patties Avoid pressing patties too much Too juicy patty Bloated patties are not pressed Strictly observe pressing of bloated during cooking patties towards end of cooking time. Undercooked / pale Griddle temperature is too low Check the griddle temperature patty Cooking time is short Use of correct timer button. Follow task checklist for cooking of patty Patties are laid when pilot light is Lay patties only when pilot light is off ON Patties are placed in the cold zone Refer to Visual Reference for Griddle Cold Zones Uneven color of Excessive carbon deposits on the Scrape carbon deposits on the griddle patty griddle plate plate after every cooking batch. Patties are not properly seared Properly sear patties at the set time. Raw Patty with Product has been partially thawed Observe proper handling procedure at all excessive ice and refrozen points and proper storage condition of crystals patties. This document is a property of Jollibee Foods Corp. Any unauthorized use or reproduction is prohibited. JBRS-PRD-3-BRGR1-MP-06 Page 2 of 2 Yum Variants Manual Issue: 07 Troubleshooting Guidelines Revision: 13 PRODUCT DEFECT PROBABLE CAUSE COUNTER MEASURES Buns Deformed buns / Rough handling Strictly follow standard handling buns with cracks procedure. Incorrect clearance of bun toaster Observe correct bun toaster setting. Overloaded trays Observe correct load size of buns. Excessively dented/deformed bun Immediately replace defective bun trays. trays Inferior quality buns Check bun quality before use. Toasted Bun is too Bun Toaster temp is too high Check the bun toaster temperature and dark / over-toasted other settings. Toasting time is too long Observe correct toasting time. Toasted Bun is too Bun Toaster temp is too low Check the bun toaster temperature and light / under-toasted other settings, calibrate if necessary. Toasting time is too short Observe correct toasting time. Toasted Bun is Uneven slicing of buns Inspect bun quality before use. unevenly caramelized Wet bun crown with Too long microwaving time of Observe standard microwaving time. wrinkled bun heel burger Sliced Cheese Cheese with Held beyond recommended time at Observe standard holding and storage breakage / Gritty room temperature condition. and Brittle in Texture Stacking more than the Observe standard stacking procedure. recommended maximum stacking height Cheese stacks are allowed to Observe standard stacking procedure. stand on their staggered edges Sliced Cheese are stored in freezer Observe proper storage condition. Assembled burger Low Temperature Microwave is not working properly Contact service provider for check-up Burger and repair Short microwaving time Observe standard microwaving time. Held at room temperature Immediately place microwaved burger in food warmer after microwaving. Food warmer is set at a lower Observe correct temperature setting. temperature or is not working Strictly follow Preventive Maintenance properly Program. This document is a property of Jollibee Foods Corp. Any unauthorized use or reproduction is prohibited. YUM VARIANTS MANUAL OPENING PROCEDURE Effectivity Date: June 6, 2024 Prepared by / Date: ATN / May 5, 2024 Issue Revision No: 08 – 14 Reviewed by / Date: RDB / May 6, 2024 Document Code: JBRS-PRD-3-BRGR1-TC-01 Page No.: 1 of 4 Approved by / Date: ECP / May 6, 2024 Control Location: All Stores Reason for Revision: Opening Assembly Closing Patty Cooking Bun Toasting Procedure Procedure Procedure SPECIAL BURGER DRESSING 1. Use leftover first if still within shelf life. 4. Cut about 2 inches at the seam of the pack. CRITICAL POINT! Observe FIFO / FEFO. SECONDARY DO + 2 days, chiller SHELF LIFE temp 2. Check and inspect pillow packs of Special Burger Dressing. The appearance must be light pink to peach in color and with presence of pickle relish. Discard if showing any of the following signs: 5. Transfer enough SBD to the dispenser enough to last the Torn or damaged packaging holding time. Production dates not clearly printed Too strong flavor 6. Bleed the dispenser 3 times over a pan. Squeeze and Off flavor / off odor release trigger to dispense dressing. With visible signs of spoilage and rancidity Oil separation Ensure that the following are Presence of sanitation defects (SD) done: Install the diffuser into the 3. If there is no leftover, get a new pack from the stockroom. retainer prior to refilling Check if product is still within shelf-life. the dispenser. CRITICAL POINT! Observe FIFO / FEFO. Prevent air gaps that can cause leak. PRIMARY SHELF DP + 6 months, room LIFE temp 7. Place the SBD dispenser over ice at the garnishing table. 8 hours, both over ice HOLDING TIME and room temperature NOTE: Place opened pack of SBD in HD dressing container and store in chiller. Properly label container with its product name and secondary shelf life. This document is a property of Jollibee Foods Corp. Any unauthorized use or reproduction is prohibited. JBRS-PRD-3-BRGR1-TC-01 Page 2 of 4 Yum Variants Manual Issue: 07 Opening Procedure Revision: 13 SLICED CHEESE 1. Check quality and shelf-life of Sliced Cheese. Do not use if not meeting quality standards and if beyond shelf-life. CRITICAL POINT: Observe FIFO / FEFO. PRIMARY SHELF DT + 150 days, chiller LIFE temp 2. Place and hold the sliced cheese in a 1/6 x 4 food pan over ice in the grill garnishing table. HOLDING TIME 2 hours, over ice CRITICAL POINT! DO NOT overhold sliced cheese to prevent it from being oily and soft. This document is a property of Jollibee Foods Corp. Any unauthorized use or reproduction is prohibited. JBRS-PRD-3-BRGR1-TC-01 Page 3 of 4 Yum Variants Manual Issue: 07 Opening Procedure Revision: 13 COOKING OF BACON VIA GRIDDLE 5. Wait for the 1st alarm of the grill timer with TURN on 1. Thaw the required number of packs of bacon at the display. Scrape the bottom part of the bacon strips then chiller. CRITICAL POINT! Observe FIFO / FEFO. turn it using the hamburger tong. THAWING TIME 6 hours minimum THAWING 35 to 40 °F TEMPERATURE 2. Get the required quantity of thawed bacon. Open the pack of bacon using kitchen shears. 6. Wait for the 2nd alarm (END OF COOKING TIME) of the grill timer. Press the grill timer again to stop the alarm. Pull the bacon gently. Transfer it on the breakfast tray with paper towel. Cover with another Breakfast Tray. 3. Check if the grill timer is READY. Lay the bacon on the hot zone of the griddle using your bare hands from back to front when the pilot light is off. FINAL COOKED 180 °F TEMPERATURE NOTE: Maximum of 12 strips can be cooked per griddle lane. (Refer to Visual Guide on Griddle Hot Zone) HOLDING TIME 3 hours, Room Temp 4. Press the button for BACON on the grill timer immediately after laying the bacon on the griddle. CRITICAL POINT! Ensure that Bacon is not overcooked to prevent loss of overall flavor. STANDARD APPEARANCE OF BACON 2.5 mins (1 min and 15 COOKING TIME secs per side) This document is a property of Jollibee Foods Corp. Any unauthorized use or reproduction is prohibited. JBRS-PRD-3-BRGR1-TC-01 Page 4 of 4 Yum Variants Manual Issue: 07 Opening Procedure Revision: 13 COOKING OF BACON VIA MICROWAVE 4. Cover the hot food pan. Microwave it for 60 seconds. 7. Thaw the required number of packs of bacon at the chiller. CRITICAL POINT! Observe FIFO / FEFO. THAWING TIME 6 hours minimum THAWING 35 to 40 °F TEMPERATURE 5. When the microwave alarms, get the microwaveable food pan, and remove the cover and the paper towels. 1. Get the required quantity of thawed bacon. Open the pack of bacon using kitchen shears. 6. Pull the bacon gently. Transfer it on the breakfast tray with 2. Gently pull out the required quantity of bacon strips from paper towel. Cover with another Breakfast Tray. the pack and place them on the microwaveable food pan (intended for bacon only) using bare hands. NOTE: Maximum of 6 strips can be cooked per batch. FINAL COOKED 180 °F 3. Place two (2) paper towels on top of the bacon strips. TEMPERATURE HOLDING TIME 1 hour, Room Temp CRITICAL POINT! Ensure that Bacon is not overcooked to prevent loss of overall flavor. STANDARD APPEARANCE OF BACON This document is a property of Jollibee Foods Corp. Any unauthorized use or reproduction is prohibited. YUM VARIANTS MANUAL PATTY COOKING Effectivity Date: June 6, 2024 Prepared by / Date: ATN / May 5, 2024 Issue Revision No: 08 – 14 Reviewed by / Date: RDB / May 6, 2024 Document Code: JBRS-PRD-3-BRGR1-TC-02 Page No.: 1 of 3 Approved by / Date: ECP / May 6, 2024 Control Location: All Stores Reason for Revision: Opening Patty Assembly Closing Bun Toasting Procedure Cooking Procedure Procedure 1. Check if the grill timer is READY and if the PILOT LIGHT 4. Press the button for PATTY on the grill timer immediately of griddle is OFF. after laying the patty on the griddle. 5. Wait for the 1st alarm of the grill timer. SEAR PATTIES will 2. Get the required number of frozen patties (STONE HARD) be displayed. Sear each patties in circular motion. from the box in the reach-in freezer. Max of 5 patties can be held per hand or get the number of pieces that the hand can grasp. 3. Lay the patties on the HOT ZONE when the pilot light is Wipe searer in between the off. Lay the patties from front to back by 2s. folds of the small towel. Position searer on top of the small towel. CRITICAL POINT! Wash hands after searing the patties NOT after laying patties. For 2 to 3 batches, complete searing process before hand washing. This is to avoid unseared patties because the grill crew is NOTE: Maximum of 10 patties per zone. (Refer to the Visual Guide on Griddle Hot Zone) still washing his / her hands. This document is a property of Jollibee Foods Corp. Any unauthorized use or reproduction is prohibited. JBRS-PRD-3-BRGR1-TC-02 Page 2 of 3 Yum Variants Manual Issue: 08 Patty Cooking Revision: 14 6. 2nd alarm of the grill timer will display TURN AND PRESS 9. Pull a maximum of 4 Yum patties at a time using the patty PATTY. Turn each patty from front to back using the patty turner and transfer on the long tray from the holding turner then press slightly. cabinet. NOTE: Place long tray on top of bun tray and place it on the front part of the griddle during pulling of patties. Maximum of 20 yum patties per tray. Wipe patty turner in between the 1st and 2nd layer of the folded towel. Position the turner on top of the towel. 10. Transfer the tray to the Holding Cabinet. Press the button for Patty to activate the Holding Time. 7. 3rd alarm of the grill timer will display PRESS BLOATED. Press slightly the observed bloated patties only. NOTE: Wipe the patty 11. When the holding cabinet alarms and displays DONE, the patties are already beyond holding time. turner every after use. 8. 4th alarm of the grill timer is the end of cooking time. PULL PATTY will be displayed on the grill timer. Press the PATTY button again to deactivate the timer. EQUIPMENT TYPE HOLDING TIME Toastmaster Holding Cabinet 60 minutes PHU Duke / Readyflex 45 minutes FINAL COOKED 165°F TEMPERATURE This document is a property of Jollibee Foods Corp. Any unauthorized use or reproduction is prohibited. JBRS-PRD-3-BRGR1-TC-02 Page 3 of 3 Yum Variants Manual Issue: 08 Patty Cooking Revision: 14 SCRAPING OF THE GRIDDLE Scrape off the accumulated carbon deposits on the griddle platen after every cooking batch. 1. Hold scraper properly by the handle. 2. Place scraper on metal plate of griddle at 30 to 40° angle. 3. Apply pressure and scrape off residue from plate in a forward motion. Repeat the procedure until all carbon deposits are removed. 4. Dump residue to Grease Trough using side motion. CRITICAL POINTS! Scrape off the carbon deposits after every cooking batch to prevent flavor contamination with other products using the griddle. Carbon deposits that are not scraped off will eventually prevent the griddle from attaining the required temperature. This document is a property of Jollibee Foods Corp. Any unauthorized use or reproduction is prohibited. YUM VARIANTS MANUAL BUN TOASTING Effectivity Date: June 6, 2024 Prepared by / Date: ATN / May 5, 2024 Issue Revision No: 08 – 14 Reviewed by / Date: RDB / May 6, 2024 Document Code: JBRS-PRD-3-BRGR1-TC-03 Page No.: 1 of 1 Approved by / Date: ECP / May 6, 2024 Control Location: All Stores Reason for Revision: Opening Bun Assembly Closing Patty Cooking Procedure Toasting Procedure Procedure 1. Check if the setting of the bun toaster is correct (based Compression Setting: #2 (Heel) and #5 (Crown) on its model). (Both VCT 25 and VCT 1000 Model) VCT 25 Model VCT 1000 Model 2. Drop the bun on the toaster. Front slot is the bun crown. Back slot is for bun heel. Maximum buns for toasting: 2 yum buns at a time Maximum number of buns per batch assembly: 6 yum buns Allow at least 2 seconds internal before dropping succeeding batch for toasting to prevent possible overlapping of buns during toasting. 3. Arrange the toasted buns on the bun trays. Temperature Setting at #8 Temperature Setting at #9 Toasting Time: 20 seconds Toasting Time: 10 seconds CRITICAL POINT! When touching buns, mini pancakes, sliced cheese, and other ready to eat food, ALWAYS use the gloved hand to handle the item. (Refer to Task Checklist on Gloves Management) This document is a property of Jollibee Foods Corp. Any unauthorized use or reproduction is prohibited. YUM VARIANTS MANUAL ASSEMBLY – REGULAR YUM Effectivity Date: June 6, 2024 Prepared by / Date: ATN / May 5, 2024 Issue Revision No: 08 – 14 Reviewed by / Date: RDB / May 6, 2024 Document Code: JBRS-PRD-3-BRGR1-TC-04a Page No.: 1 of 1 Approved by / Date: ECP / May 6, 2024 Control Location: All Stores Reason for Revision: Opening Assembly Closing Patty Cooking Bun Toasting Procedure Procedure Procedure 1. Get the heel of the toasted yum bun then place one 4. Wrap the burger. (Refer to Task Checklist on Wrapping of cooked patty on top using the Patty Tong. Burger) 5. Place the wrapped burger on the microwave. (Refer to Task Checklist on Microwaving of Burgers) HOLDING TIME 10 minutes NOTE: For orders of Yum with Extra Patty, the sequence of assembly will be as follows: 2. Dispense one full shot of Special Burger Dressing at the 1. Bun Heel center of the patty using the SBD Gun. 2. Cooked Patty 3. Extra Cooked Patty 4. Special Burger Dressing 5. Bun Crown CRITICAL POINT! When touching buns, mini pancakes, sliced cheese, and other ready to eat food, ALWAYS use the gloved hand to handle the item. (Refer to Task Checklist on Gloves Management) 3. Place toasted yum bun crown on top of the SBD. This document is a property of Jollibee Foods Corp. Any unauthorized use or reproduction is prohibited. YUM VARIANTS MANUAL ASSEMBLY – CHEESY YUM Effectivity Date: June 6, 2024 Prepared by / Date: ATN / May 5, 2024 Issue Revision No: 08 – 14 Reviewed by / Date: RDB / May 6, 2024 Document Code: JBRS-PRD-3-BRGR1-TC-04b Page No.: 1 of 1 Approved by / Date: ECP / May 6, 2024 Control Location: All Stores Reason for Revision: Opening Assembly Closing Patty Cooking Bun Toasting Procedure Procedure Procedure 1. Get the heel of the toasted yum bun then place one 4. Place toasted yum bun crown on top of the SBD. cooked patty on top using the Patty Tong. 5. Wrap the burger. (Refer to Task Checklist on Wrapping of 2. Place one slice of cheese on the patty. Burger) 6. Place the wrapped burger on the microwave. (Refer to Task Checklist on Microwaving of Burgers) HOLDING TIME 10 minutes NOTE: For orders of Yum with Extra Patty and Extra Sliced Cheese, the sequence of assembly will be as follows: 3. Dispense one full shot of Special Burger Dressing at the 1. Bun Heel center of the patty using the SBD Gun. 2. Cooked Patty 3. Extra Cooked Patty 4. Sliced Cheese 5. Extra Sliced Cheese 6. Special Burger Dressing 7. Bun Crown CRITICAL POINT! When touching buns, mini pancakes, sliced cheese, and other ready to eat food, ALWAYS use the gloved hand to handle the item. (Refer to Task Checklist on Gloves Management) This document is a property of Jollibee Foods Corp. Any unauthorized use or reproduction is prohibited. YUM VARIANTS MANUAL ASSEMBLY – BACON CHEESY YUM Effectivity Date: June 6, 2024 Prepared by / Date: ATN / May 5, 2024 Issue Revision No: 08 – 14 Reviewed by / Date: RDB / May 6, 2024 Document Code: JBRS-PRD-3-BRGR1-TC-04c Page No.: 1 of 1 Approved by / Date: ECP / May 6, 2024 Control Location: All Stores Reason for Revision: Opening Assembly Closing Patty Cooking Bun Toasting Procedure Procedure Procedure 1. Get the heel of the toasted yum bun then place one 4. Dispense one (1) full shot of Special Burger Dressing on cooked patty on top using the Patty Tong. top of the bacon strips using the SBD Dispenser. Place toasted yum bun crown on top of the SBD. 2. Place one slice of cheese on the patty. 5. Wrap the burger. (Refer to Task Checklist on Wrapping of Burger) 6. Place the wrapped burger on the microwave. (Refer to Task Checklist on Microwaving of Burgers) HOLDING TIME 10 minutes NOTE: For orders of Yum with Extra Patty, Extra Sliced Cheese and Extra Bacon, the sequence of assembly will be 3. Place two strips of bacon on top of the cheese. as follows: 1. Bun Heel 2. Cooked Patty 3. Extra Cooked Patty 4. Sliced Cheese 5. Extra Sliced Cheese 6. Bacon (4 Strips) 7. Special Burger Dressing 8. Bun Crown CRITICAL POINT! When touching buns, mini pancakes, sliced cheese, and other ready to eat food, ALWAYS use the gloved hand to handle the item. (Refer to Task Checklist on Gloves Management) This document is a property of Jollibee Foods Corp. Any unauthorized use or reproduction is prohibited. YUM VARIANTS MANUAL ASSEMBLY – DOUBLE CHEESY YUM Effectivity Date: June 6, 2024 Prepared by / Date: ATN / May 5, 2024 Issue Revision No: 08 – 14 Reviewed by / Date: RDB / May 6, 2024 Document Code: JBRS-PRD-3-BRGR1-TC-04d Page No.: 1 of 2 Approved by / Date: ECP / May 6, 2024 Control Location: All Stores Reason for Revision: (1) Inclusion of Double Cheesy Yum Opening Assembly Closing Patty Cooking Bun Toasting Procedure Procedure Procedure 1. Get the heel of the toasted yum bun then place one 4. Place one cooked patty on top of the Special Burger cooked patty on top using the Patty Tong. Dressing using the Patty Tong. 2. Place one slice of cheese on the patty. 5. Place one slice of cheese on the patty. 3. Dispense one full shot of Special Burger Dressing at the 6. Dispense one full shot of Special Burger Dressing at the center of the patty using the SBD Gun. center of the patty using the SBD Gun. This document is a property of Jollibee Foods Corp. Any unauthorized use or reproduction is prohibited. JBRS-PRD-3-BRGR1-TC-02 Page 2 of 2 Yum Variants Manual Issue: 08 Assembly Procedure – Double Cheesy Yumburger Revision: 14 7. Place toasted yum bun crown on top of the SBD. 8. Wrap the burger. (Refer to Task Checklist on Wrapping of Burger) 9. Place the wrapped burger on the microwave. (Refer to Task Checklist on Microwaving of Burgers) HOLDING TIME 10 minutes CRITICAL POINT! When touching buns, mini pancakes, sliced cheese, and other ready to eat food, ALWAYS use the gloved hand to handle the item. (Refer to Task Checklist on Gloves Management) This document is a property of Jollibee Foods Corp. Any unauthorized use or reproduction is prohibited. YUM VARIANTS MANUAL ASSEMBLY – WRAPPING OF BURGERS Effectivity Date: June 6, 2024 Prepared by / Date: ATN / May 5, 2024 Issue Revision No: 08 – 14 Reviewed by / Date: RDB / May 6, 2024 Document Code: JBRS-PRD-3-BRGR1-TC-04e Page No.: 1 of 2 Approved by / Date: ECP / May 6, 2024 Control Location: All Stores Reason for Revision: (1) Inclusion of Double Cheesy Yum Opening Assembly Closing Patty Cooking Bun Toasting Procedure Procedure Procedure PRODUCT WRAPPER STICKER Yumburger -none- Yumburger (red) Cheesy Yumburger -none- Cheesy Yumburger (orange) Bacon Cheesy Yumburger Bacon Cheesy Cheesy Yumburger (write “D” on sticker for Double (orange) Bacon Cheesy Yumburger) Double Cheesy Yumburger Green Sticker Label (Generic Sticker) Cheesy Yumburger (orange) This document is a property of Jollibee Foods Corp. Any unauthorized use or reproduction is prohibited. JBRS-PRD-3-BRGR1-TC-04e Page 2 of 2 Yum Variants Manual Issue: 08 Assembly – Wrapping of Burgers Revision: 14 1. Place the burger at the center of the wrapper. 4. Pinch-fold the side flaps and fold under. NOTE: Wipe oil and / or smudges on the bun if any, using CRITICAL POINT! Do not wrap too tightly to prevent absorbent paper deformation. 2. Fold lower side of the wrapper over approximately ¾ of 5. Place specific sticker on top of the assembled burger the crown. (Applicable for Bacon Cheesy Yumburger and Double Cheesy Yumburger only) Bacon Cheesy Yumburger Double Cheesy Yumburger 3. Fold the upper side over the first folded side. 6. Place the burger in the microwave. (Refer to Task Checklist on Microwaving Parameters) This document is a property of Jollibee Foods Corp. Any unauthorized use or reproduction is prohibited. YUM VARIANTS MANUAL ASSEMBLY – MICROWAVING OF BURGERS Effectivity Date: June 6, 2024 Prepared by / Date: ATN / May 5, 2024 Issue Revision No: 08 – 14 Reviewed by / Date: RDB / May 6, 2024 Document Code: JBRS-PRD-3-BRGR1-TC-04f Page No.: 1 of 1 Approved by / Date: ECP / May 6, 2024 Control Location: All Stores Reason for Revision: (1) Updating of microwaving settings Opening Assembly Closing Patty Cooking Bun Toasting Procedure Procedure Procedure 1. Place the assembled burger on the microwavable pan then place it in the oven. 2. Select first the designated BUTTON for the specific burger followed by the QUANTITY of burger inside the oven. This document is a property of Jollibee Foods Corp. Any unauthorized use or reproduction is prohibited. YUM VARIANTS MANUAL ASSEMBLY – GLOVES MANAGEMENT Effectivity Date: June 6, 2024 Prepared by / Date: ATN / May 5, 2024 Issue Revision No: 08 – 14 Reviewed by / Date: RDB / May 6, 2024 Document Code: JBRS-PRD-3-BRGR1-TC-04g Page No.: 1 of 1 Approved by / Date: ECP / May 6, 2024 Control Location: All Stores Reason for Revision: Opening Assembly Closing Patty Cooking Bun Toasting Procedure Procedure Procedure OPERATING PROCEDURE REPLACEMENT GUIDELINES Crew to use existing disposable plastic gloves on 1 Disposable gloves must be replaced on the following hand only, while still following all standard pre-operational conditions: and assembly procedure. 1. Maximum of 4 hours. For Burger Assembly: 2. Every time crew takes a break. 1. When touching buns, mini pancakes, sliced cheese, and other ready to eat food, ALWAYS use 3. When the groves get ripped or torn during use. the gloved hand to handle the items. 4. When transferring tasks on grilling and assembly. 2. Use the other bare hand only to assist in assembly 5. After handling raw foods and raw materials. (but it should not touch ready-to-eat items), the bare hand will be critical in getting the wrapper 6. Every time gloves get accidentally contaminated individually and placing the stickers on the (accidental touching of the face, etc.). wrapped bun. Strictly follow standard food safety process on washing and sanitizing hands before and after putting or replacing disposable gloves. This document is a property of Jollibee Foods Corp. Any unauthorized use or reproduction is prohibited. YUM VARIANTS MANUAL CLOSING PROCEDURE Effectivity Date: June 6, 2024 Prepared by / Date: ATN / May 5, 2024 Issue Revision No: 08 – 14 Reviewed by / Date: RDB / May 6, 2024 Document Code: JBRS-PRD-3-BRGR1-TC-05 Page No.: 1 of 1 Approved by / Date: ECP / May 6, 2024 Control Location: All Stores Reason for Revision: Opening Assembly Closing Patty Cooking Bun Toasting Procedure Procedure Procedure PROCESS SPECIFICATION 1. Discard leftovers. Discard remaining leftover products held in the stations at the end of the day. 2. Check and ready stocks for next day’s use. Reseal opened packs if still within shelf life. 3. Check packaging. Store unused packaging in the stock room. 4. Clean all equipment. Follow the procedures and guidelines in the relevant equipment manuals and the Cleanliness and Sanitation Manual. 5. Clean all tools and utensils. Bring all used tools to the back sink. Follow procedures for washing and sanitizing of tools in the Cleanliness and Sanitation Manual. 6. Clean the Stations. Refer to the Cleanliness and Sanitation Manual for the cleaning guidelines. This document is a property of Jollibee Foods Corp. Any unauthorized use or reproduction is prohibited. YUM VARIANTS MANUAL SHARPENING OF GRIDDLE SCRAPER AND PATTY TURNER Effectivity Date: June 6, 2024 Prepared by / Date: ATN / May 5, 2024 Issue Revision No: 08 – 14 Reviewed by / Date: RDB / May 6, 2024 Document Code: JBRS-PRD-3-BRGR1-TC-06 Page No.: 1 of 2 Approved by / Date: ECP / May 6, 2024 Control Location: All Stores Reason for Revision: SHARPENING OF GRIDDLE SCRAPER AND PATTY TURNER Patty Turner: Tool Needed: File bastard set. FOR LEFT-HANDED FOR RIGHT-HANDED Frequency: Daily / as needed PERSONNEL PERSONNEL 1. Place the file bastard set on the back sink preparation table. 3. Sharpen the blade with a one stroke motion. Do this for five (5) times on this side of the blade, using a single forward motion only. 2. Place the griddle scraper / patty turner as shown below. 4. Place the unsharpened side of the griddle scraper / Griddle Scraper: patty turner on the other side and place this as shown below. FOR LEFT-HANDED FOR RIGHT-HANDED PERSONNEL PERSONNEL Griddle Scraper: FOR LEFT-HANDED FOR RIGHT-HANDED PERSONNEL PERSONNEL This document is a property of Jollibee Foods Corp. Any unauthorized use or reproduction is prohibited. JBRS-PRD-3-BRGR1-TC-06 Page 2 of 2 Yum Variants Manual Issue: 07 Sharpening of Griddle Scraper and Patty Turner Revision: 13 Patty Turner: FOR LEFT-HANDED FOR RIGHT-HANDED PERSONNEL PERSONNEL REMINDER! To prevent the file bastard from moving while sharpening, use your other hand to press down file bastard. 5. Remove the burrs of the scraper while applying pressure on the unsharpened side. Do this for one (1) time on this side of the blade, using a single forward motion only. 6. Wash and sanitize the griddle scraper / patty turner. REMINDER! Use big green towel for the griddle scraper and patty turner. This document is a property of Jollibee Foods Corp. Any unauthorized use or reproduction is prohibited. YUM VARIANTS MANUAL VISUAL REFERENCE – HOLDING TIME Effectivity Date: June 6, 2024 Prepared by / Date: ATN / May 5, 2024 Issue Revision No: 08 – 14 Reviewed by / Date: RDB / May 6, 2024 Document Code: JBRS-PRD-3-BRGR1-VR-01 Page No.: 1 of 1 Approved by / Date: ECP / May 6, 2024 Control Location: All Stores Reason for Revision: Item Holding Time Holding Condition Sliced Cheese 2 hours over ice over ice / room Special Burger Dressing 8 hours temperature This document is a property of Jollibee Foods Corp. Any unauthorized use or reproduction is prohibited. YUM VARIANTS MANUAL VISUAL REFERENCE – GRIDDLE COOKING ZONE GUIDE Effectivity Date: June 6, 2024 Prepared by / Date: ATN / May 5, 2024 Issue Revision No: 08 – 14 Reviewed by / Date: RDB / May 6, 2024 Document Code: JBRS-PRD-3-BRGR1-VR-02 Page No.: 1 of 1 Approved by / Date: ECP / May 6, 2024 Control Location: All Stores Reason for Revision: ZONE 1 ZONE 2 ZONE 3 Back Front 3-in Bull nose Legend: Cold Zone *3-inches from the front edge behind the bull nose This document is a property of Jollibee Foods Corp. Any unauthorized use or reproduction is prohibited. YUM VARIANTS MANUAL VISUAL REFERENCE – GETTING OF SERVING TEMPERATURE OF PATTY AND ASSEMBLED BURGER Effectivity Date: June 6, 2024 Prepared by / Date: ATN / May 5, 2024 Issue Revision No: 08 – 14 Reviewed by / Date: RDB / May 6, 2024 Document Code: JBRS-PRD-3-BRGR1-VR-03 Page No.: 1 of 1 Approved by / Date: ECP / May 6, 2024 Control Location: All Stores Reason for Revision: The following guide is applicable in taking the patty’s temperature as well as the serving temperature of the assembled burger. 1. Get the Digital Probe Thermometer and press the ON button. 2. Set the display to °F. 3. Pierce the probe into the patty as shown below. Allow the reading to stabilize then get the final temperature. COOKED OR HELD PATTY ASSEMLED BURGER NOTES: NOTES: After Cooking: Patties must b

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