Southeastern Driver PTI Policy PDF September 2021

 Driver PTI Policy Issue Two, September 2021 Contents Driver PTI Policy: Introductio...

 Driver PTI Policy Issue Two, September 2021 Contents Driver PTI Policy: Introduction........................................................................................ 2 Introduction....................................................................................................................... 3 Purpose.............................................................................................................................. 3 Amendments and Updates............................................................................................. 3 Duty of Care...................................................................................................................... 4 DOO Operational Requirements..................................................................................... 4 Glossary............................................................................................................................. 5 Section 2: Rules and Instructions................................................................................... 6 Driver Dispatch Rules...................................................................................................... 7 Rule 1 - Driver Responsibilities....................................................................................... 8 Rule 2 - Stopping the train and releasing the doors - all trains................................. 9 Rule 3 - Using CCTV Monitors - Platform or OTCM.................................................... 10 Rule 4 - Closing the Doors, carrying out the Train Safety Check and Starting the Train (DOO without Platform Dispatch Staff)...................................................... 12 Rule 5 - Closing the Doors, Conducting the Train Safety Check and Starting the Train (DOO with Platform Dispatch Staff)............................................................ 15 Rule 6 - Dispatch where platform CCTV monitors are defective (DOO without Platform Dispatch Staff).................................................................................. 16 Rule 7 - Dispatch where On-Train Camera/Monitors are defective (DCO without Platform Dispatch Staff).................................................................................. 17 Rule 8 - Dispatch with a Conductor............................................................................. 19 Rule 9 - Dispatch where Platform CCTV monitors are defective (DOO with Platform Dispatch Staff)................................................................................................. 20 Rule 10 - Dispatch where CD/RA equipment are defective.................................... 20 Rule 11 - Failure of station lighting.............................................................................. 21 Rule 12 - Wrong side door release............................................................................... 22 Rule 13 - Train Stopped Short....................................................................................... 23 Rule 14 - Train Overrunning Stopping Point by a Short Distance........................... 24 Section 3: Additional Operational Instructions.......................................................... 25 © Copyright 2021 Southeastern. Published and issued by Southeastern Safety and Environment. This document is the property of Southeastern. It shall not be reproduced in whole or part nor disclosed to a third party without the written permission of the Head of Safety and Environment. Uncontrolled copy once printed from its electronic source. SE/OPS/PTIDVR/002 Page 1 of 29  Driver PTI Policy Issue Two, September 2021 Driver PTI Policy: Introduction SE/OPS/PTIDVR/002 Page 2 of 29  Driver PTI Policy Issue Two, September 2021 Introduction In terms of safety, one of the largest risk areas to our passengers is at the platform train interface (PTI). PTI can cover various situations relating to passengers at stations including: alighting or boarding trains, falling from platform to track, being struck by an approaching train, falling between train and platform during boarding or alighting, being affected by turbulence caused by a passing train if standing too close to the edge of the platform or falling into the gap between carriages. Given the above, controlling the risks associated with PTI are a priority for Southeastern, with the aim of reducing the number of accidents and injuries involving our passengers. Purpose The instructions contained in this policy are applicable to all Southeastern drivers. The policy outlines the rules and guidance to be followed by drivers when involved with the operation of doors and the train dispatch process at stations. The rules and guidance are applicable to all drivers, as appropriate to the type of train being operated, either a DOO/DCO service or where a conductor is present and is part of the train door closing and dispatch process. These instructions are supplemental to those contained in the RSSB Rule Book, specifically modules SS1, TW1 & TW2 and local train dispatch plans which must always be adhered to. It should be read in conjunction with the relevant sections of the Rule Book, Southeastern Rule Book Appendix, Southeastern Professional Train Driving Policy, Southeastern Train Dispatch PTI Policy and any other relevant publications. Amendments and Updates This publication replaces the Driver Only Operations Rules and Instructions Policy Issue 1 with the following key updates: The title has been changed to reflect the wider role of drivers in managing PTI risk during all methods of operation, not just DOO. An additional rule (new Rule 7) has been included to cover specific actions to be carried out following the failure of OTCM on Class 707 or 395 trains. An additional rule (new Rule 8) has been included to reflect the process for Conductor dispatch. Updated content has been included to reflect changes to the rules on trains stopping out of course at stations not booked to call at and the process for ECS checks to be carried out by drivers when operating Class 707 trains at unstaffed stations. SE/OPS/PTIDVR/002 Page 3 of 29  Driver PTI Policy Issue Two, September 2021 Duty of Care Our passengers expect to be able to travel safely and punctually on our network and as such Southeastern and its employees have a duty of care to passengers in all aspects of operations including train dispatch. Duty of care is referred to in the Health & Safety at Work Act 1974 section 7 and can be summarised as follows ‘it is the duty of every employee, while at work, to take reasonable care for the health and safety of themselves and of other persons who may be affected by their acts or omissions at work’. Putting this into the context of the dispatch process, it means the driver: Carrying out the correct dispatch procedure in a safe way, Be mindful of vulnerable persons, Halting the dispatch procedure immediately they become aware of anything that jeopardises safety. Reporting Equipment Defects If a stop cark mark is faded, missing or defective you should report this by email to: [email protected]. If you experience an issue with a platform located DOO Monitor, in addition to reporting it immediately to the signaller, you should also report this by email to: [email protected]. Please provide the following when reporting a defect to either the signaller or by email: Date, Time, Train ID, Traction, Station, Platform, Stop Mark, Monitor number and Fault type. DOO Operational Requirements The following DOO arrangements apply on Southeastern services: Metro Trains operate in DOO/DCO mode on all routes between London and Hayes / Sevenoaks (via Orpington and Bat & Ball), Dartford and Gillingham (via Strood) and the driver is responsible for door operations and train dispatch at all stations. Mainline Conductors are provided throughout, and the conductor and driver are responsible for door operations and train dispatch at all stations outside the Metro area. Within the Metro area (as defined above) the trains operate in DOO mode with the conductors undertaking customer service / revenue protection duties. On an exceptional basis, services may operate within the defined DOO area without the booked conductor, ONLY IF the booked conductor has been displaced due to service disruption. In these circumstances it is also permitted to operate trains in DOO mode between Tonbridge and Sevenoaks, provided that the train does not call at Hildenborough and a DOO Concession Form has been completed and supplied to driver. High Speed These operate with an on-board manager and the driver is responsible for door operations and train dispatch at all stations. SE/OPS/PTIDVR/002 Page 4 of 29  Driver PTI Policy Issue Two, September 2021 Glossary BIL Body side indicator light (external orange hazard lights) CCTV Closed circuit television cameras/monitors located on station platforms CD Close doors DCO Driver controlled operation (train dispatched by driver using OTCM) DOO Driver only operation (train dispatched by driver using platform monitors) DRA Driver reminder appliance ECS Empty coaching stock KICC Kent Integrated Control Centre OTCM On Train Camera/Monitors - Closed circuit television with cameras located on the body side of the train and monitors located in the cab of Class 395 and 707 rolling stock PICOD Person in charge of dispatch RA Ready to start Station Person licensed to undertake station operation duties Operative Train When the driver checks along the whole length of the train / dispatch corridor Safety making sure that the train doors are properly closed. Nobody is trapped in the Check doors, for example by clothing. Nobody is in contact with the train. It is safe to start the train TIS Traction interlock switch TRTS Train Ready to Start Traincrew Driver and conductor / OBM if not DOO The Train Dispatch Corridor SE/OPS/PTIDVR/002 Page 5 of 29  Driver PTI Policy Issue Two, September 2021 Section 2: Rules and Instructions SE/OPS/PTIDVR/002 Page 6 of 29  Driver PTI Policy Issue Two, September 2021 Driver Dispatch Rules Rule 1 Driver Responsibilities 1 Rule 2 Stopping the train and releasing the doors - all trains 2 Rule 3 Using CCTV Monitors - Platform or OTCM 3 Rule 4 Closing the Doors, carrying out the Train Safety Check and Starting the Train (DOO without Platform Dispatch Staff) 4 Rule 5 Closing the Doors, Conducting the Train Safety Check and Starting the Train (DOO with Platform Dispatch Staff) 5 Rule 6 Dispatch where platform CCTV monitors are defective (DOO without Platform Dispatch Staff) 6 Rule 7 Dispatch where On-Train Camera/Monitors are defective (DCO without Platform Dispatch Staff) 7 Rule 8 Dispatch with a Conductor 8 Rule 9 Dispatch where Platform CCTV monitors are defective (DOO with Platform Dispatch Staff) 9 Rule 10 Dispatch where CD/RA equipment are defective 10 Rule 11 Failure of station lighting 11 Rule 12 Wrong side door release 12 Rule 13 Train Stopped Short 13 Rule 14 Train Overrunning Stopping Point by a Short Distance 14 SE/OPS/PTIDVR/002 Page 7 of 29  Driver PTI Policy Issue Two, September 2021 Rule 1 - Driver Responsibilities 1 The driver is responsible for: a) The safe and punctual working of the train. b) Train dispatch where platform staff or conductors are not provided. c) Operation of the train doors as applicable to DOO/DCO or conductor operation d) On-board passenger announcements (PA’s) as applicable either for a DOO/DCO or conductor operated train where safe to do so. Guidance: To assist the driver in making a safe dispatch of DOO/DCO services, the following equipment may be provided: Platform based closed circuit television (CCTV) monitors; Designated dispatch staff operating train ready to start (TRTS) plungers and/or close doors (CD) and right away (R or R/A) indicators; Designated dispatch staff operating close doors and right away hand signals; OTCM on Class 395 and Class 707 trains. SE/OPS/PTIDVR/002 Page 8 of 29  Driver PTI Policy Issue Two, September 2021 Rule 2 - Stopping the train and releasing the doors - 2 all trains The driver must: a) On the APPROACH to next the station, check and confirm the train formation. b) When BRAKING for the next station stop, check again the trains formation. Identify the correct car stop mark for the train’s formation and the side of the train that door release will need to be provided on when at the next station stop. c) When stopped at the station, ascertain that the driving cab is secured correctly according to the circumstances, e.g. in relation to the signal aspect / buffer stops and the DRA is correctly set. Ensure the train is at a complete stand prior to any doors being released. d) Where the train is DOO and using platform monitors, the driver must ensure that the final stopping point aligns with the centre of the driving cab side window against the centre of the monitor bank to ensure a direct view is obtained of the images. On Class 707 trains, the stop car mark must be aligned to the edge of the windscreen. e) Carry out the THREE-STEP CHECK. CHECK the formation of the train; check the train is stopped at correct stop car mark and check which side the platform is on before providing a door release. NOTE: do not rely upon any platform CCTV monitor images displaying the rear of the train as confirmation that you have stopped at the correct stop car mark. f) Release the doors on the correct platform side, using the appropriate buttons. g) Where the platform being used for door release is located on the opposite side from the driving position, the driver must secure the train (brake at step three and master switch to neutral) and move across the cab and use the offside door controls to release the doors to prevent a wrong side door release. NOTE: moving across the cab does not apply to Class 395 and 707 trains. Guidance: Avoid stopping short or at the wrong stop car marker by always checking the train length using the formation reminder, in cab computer (e.g. MITRAC/TMS) or writing the train length on the schedule card. Be aware of the potential risks that may be present on the platform (e.g. large groups of passengers or vulnerable passengers awaiting your train) as your train is brought to a stand. These are areas to focus on during the train dispatch process. Where the unit allows, use the left-hand door buttons with the left hand and avoid the crossing over of hands. Wrong side door openings can potentially lead to passengers falling from the train. In addition to complying with the actions in Rule 2, personal protection strategies may assist you avoiding the trap of opening doors on the wrong side. This may be to not hover over any door release buttons prior to the train coming to a complete stand, or to call out which side to release before actually releasing the doors. Where platform monitors are fitted on the offside, move across the cab and use the offside door controls to release the doors to prevent a wrong side door release Always carry out Approach, Braking and Check (ABC) and the Three Step Check to minimise the risk of Stop Short and Wrong Side Door Release incidents. SE/OPS/PTIDVR/002 Page 9 of 29  Driver PTI Policy Issue Two, September 2021 Rule 3 - Using CCTV Monitors - Platform or OTCM 3 The driver must: a) Where platform monitors are used, make sure to stop the train with the driver’s side window directly on the centre line of the monitor screens to ensure a direct view is obtained of the images. Avoid viewing at an angle forwards or backwards. b) When carrying out dispatch on DOO/DCO trains, conduct the door closure procedure and the train safety check by reading the monitor images in a systematic process. Start with the image showing the front of the train and working towards the rear. NOTE: For multiple platform image banks or when reading in-cab monitor images, use a ‘Z’ scanning motion by starting at the upper left screen observe left to right, top to bottom. c) Make a careful inspection of every door for every vehicle and scan along the full length of the unit / platform edge, ensuring the correct camera view is shown, each image is fully active, and that all passengers are safe. d) If, when using platform monitors, the cab side window prevents a clear view of the monitor images (e.g. the window is dirty), stand up and open the window to ensure a clear view of the monitors. Whenever a clear image of platform monitors or OTCM cannot be achieved (e.g. monitor defective or image obscured), then the dispatch methods described in Rule 6 or Rule 7 must be employed. e) For OTCM images, ensure the red active display indicator is flashing in the top left-hand corner of all the active in-cab display screens. If the red square disappears or stops flashing then there is a fault with the OTCM operating system. Report any system defects immediately to the Signaller and MDC. f) Report defective platform monitors to the Signaller as per Rule Book Module SS1 immediately. When reporting the defective DOO platform equipment to the Signaller, ensure that the location, position on the platform and – in the case of a monitor – the number of the individual screen is accurately reported. Guidance: It is important to accurately stop the train at the correct platform CCTV monitors. This is particularly important on the larger image monitor banks where centralised stopping of the driver’s side window against the central point of the image monitor bank is essential for the driver to gain a clear view of all doors on the train and carry out the train safety check effectively. CCTV images are set for a tolerance of stopping of plus or minus 1 metre. At certain stations there may be two or more rows of platform monitors to observe. Research has shown that one of the best techniques to observe multiple banks of monitors is the ‘Z’ scan. Starting at the upper left screen observe left to right, top to bottom SE/OPS/PTIDVR/002 Page 10 of 29  Driver PTI Policy Issue Two, September 2021 Guidance 3 Whilst using any scanning technique, it is important that the driver actually sees what every image is showing rather than just looking at it. Another tried and tested technique for this is to look ‘up and down’ at both door areas of each image. Scanning each of the images separately like this will lead to a very effective ‘train safety check’ being performed and the driver will be less likely to miss something that may deem the train as unsafe to start. There are also considerations that drivers need to be aware of when using CCTV monitors. Flat screen colour monitors can sometimes have a tendency to reduce their contrast behaviours when viewed at an angle. In other words, they darken over in places preventing clear images of the side of the train and platform. Shrouding on the monitors themselves can also affect the drivers’ view of the screens if not stopped on the centre line. It is the driver’s responsibility to ensure passenger safety during the DOO/DCO process, regardless of excessive sunlight, poor lighting or weather conditions that may reduce the quality of the screen images on platform monitors or affect the bodyside cameras on Class 395 and Class 707 trains. If you cannot see the platform and train clearly enough on the platform monitor displays to safely dispatch the train you should report the matter to the Signaller and carry out the manual dispatch process as outlined in Rule 6. On Class 707’s, the OTCM has been designed to minimise ‘blind spots’ on the platform in the train dispatch corridor. However due to the design of the cab (side windows not viewable from seated position) you should be aware of the need to take extra care during the train safety check to take account of passenger movements towards the train that may not be initially observed (e.g. right hand side platforms with stairs or access at the front coach such as Petts Wood). Following the failure of the OTCM, the action required to be taken may include immediate termination of the train, the train being taken out of service at the first suitable location or completing its journey and being dispatched at stations as per the process outlined in Rule 7. SE/OPS/PTIDVR/002 Page 11 of 29  Driver PTI Policy Issue Two, September 2021 Rule 4 - Closing the Doors, carrying out the Train 4 Safety Check and Starting the Train (DOO/DCO without Platform Dispatch Staff) The driver must carry out a train safety check during the dispatch process as per the instructions in Rule Book Module SS1 and: a) Check the platform starting signal (where provided) is displaying a proceed aspect prior to commencing the train dispatch procedure. b) Provide sufficient dwell time for passengers to get on and off the train before starting the door close procedures. c) At the departure time, observe the train doors by using the CCTV monitors provided on the platform or in the driving cab and carry out a train safety check. d) If a vulnerable passenger or any unusual behaviours are witnessed on the approach to the trains stopping point or whilst looking at the monitors, then these people must be observed particularly closely. e) When satisfied that there are no passengers attempting to join or alight from the train, press the door close button and observe the monitors as the doors are closing. f) Make sure that the passenger doors have closed, by checking that the traction interlock light is illuminated. Physically check that the interlock light has illuminated rather than simply relying on the interlock relay ‘clicking’ in the cab. g) Once the interlock is obtained, conduct a further train safety check again using the monitors to ensure that all the doors are properly closed, that no person(s) or objects are trapped in the doors and it is safe to start the train. h) Finally, before applying power and releasing the brakes, make a final check of the starting signal and ensure it is still showing a proceed aspect. i) If you are in any doubt whether it is safe to start the train due to the behaviour of a passenger e.g. a passenger leaning against the train or banging on the side of a train, then the dispatch process must be stopped. j) At locations with DOO platform equipment located on the opposite side from the driving position, the driver must always secure the train (brake at step three and master switch to neutral) and move across the cab to observe the platform equipment, close the doors and complete the train safety check before returning to the driving position. IMPORTANT NOTE: Always make sure you allow enough time to process the visual information provided from the monitors as part of the initial train safety check before closing the doors. The amount of time required to do this and to repeat the train safety check after gaining traction interlock and before taking power will vary dependent upon various factors that will be encountered at each station including; weather conditions, visibility of the train dispatch corridor, volume of passengers, both on the platform and getting on or off the train and the length of the train being operated. You must always give yourself sufficient time to view the monitors and ensure that the train is safe to depart and this must never be less than two seconds for a four-car formation. SE/OPS/PTIDVR/002 Page 12 of 29  Driver PTI Policy Issue Two, September 2021 Guidance: The space between the train doors and the tactile paving or yellow line on the 4 platform itself could be used as guidance as to the hotspot area when completing any DOO/DCO door close procedure. It can be beneficial, particularly at stations where vulnerable passengers have been observed or there are known PTI risks (e.g. crowding hot spots or large gaps between train and platform), for the driver to open the cab side window and look back during the train safety check process, where the cab design permits this. This enables the driver to carry out a further visual check of the train visible to them and to also hear any audible warnings from passengers or platform staff if there is a problem on the platform. The driver should always ask themselves if they deem any passenger(s) are presenting a risk to safe train dispatch. When making this decision a driver should take factors into account like those mentioned below as vulnerable passengers and also passengers who may be obscuring the drivers’ view of others attempting to board or alight. If there is any doubt at all then the driver must not make any movement with the train until the passenger(s) have moved to a more suitable position to allow for a safe train dispatch. Under no circumstance should a driver assume passengers will move away from a train when they hear or see doors closing, or worse, when the train begins to move. Vulnerable passengers can include, but not limited to, the following groups of people: Wheelchair users Visually impaired Hearing impaired Persons with pushchairs or buggies Elderly or frail Children/school parties Mixed groups where some people are travelling, and others are not Persons under the influence of alcohol or drugs SE/OPS/PTIDVR/002 Page 13 of 29  Driver PTI Policy Issue Two, September 2021 Behaviours to be aware of may include: 4 Running towards the train or along the platform edge Standing very close to the train or platform edge aside from boarding/alighting Banging on the windows or trying to open the train doors when they have closed Using bicycles, skateboards, roller skates or similar To minimise the risk of a wrong side door release and also to ensure you are stopped at the correct monitor bank for the formation at an offside platform with DOO equipment, you must secure the train and leave the driving seat in order to cross over to the offside position, verify the train is stopped at the correct monitor bank and then release the doors from the offside door controls (NOTE on Class 395 and 707s, door releases are carried out from the seated position and the desk mounted buttons can be used for releases on either side, after a 3 step check). Never assume that the sound of the alarms as the doors close, or the train starting away will make somebody move away from the train. The alarm sounding can encourage people to run for the train. Caution is to be taken when any person(s) is seen to be on or close to the side of the train, as the train safety check cannot be fully completed and therefore the train must not be moved. It is important that the driver is not distracted during the train safety check by potential hazards such as non-safety critical cab indications, busy platforms or station staff. It is important that the driver does not rush the procedure for any reason, including late running, and provides sufficient dwell time to enable passengers to safely get on and off the train. Be aware of locations with a potential for start against signals at danger (SASPAD) risks, particularly where the CCTV monitors are in close proximity to the end of the platform and the platform starter signal. Double check the signal aspect after completing the train safety check to ensure you have a proceed aspect. SE/OPS/PTIDVR/002 Page 14 of 29  Driver PTI Policy Issue Two, September 2021 Rule 5 - Closing the Doors, Conducting the Train 5 Safety Check and Starting the Train (DOO/DCO with Platform Dispatch Staff) The driver must: a) When the close doors indicator illuminates or the correct hand signal is given (white dispatch bat or a white light held steady), operate the door close and a check made that the door interlock light has illuminated. b) Only start the train once the ‘right away’ (R or R/A) indicator has been illuminated or the correct hand signal is given (green flag or a green light held steady) and the platform starting signal is showing proceed. The person in charge of dispatch (PICOD) will carry out the train safety check and once satisfied that it is safe to start the train, they will check that the starting signal is still displaying a proceed aspect before operating the R or R/A indicator. c) If the platform signal cannot be cleared to a proceed aspect, the R or R/A indicator will not operate (unless POSA is fitted and being used during signal failure). The driver must gain the authority of the signaller to pass the signal at danger as per the instructions in Rule Book Module S5. NOTE: Class 707’s - The process for closing the doors and dispatching Class 707’s at locations where CD/RA is provided shall be the same as for other rolling stock that uses this method. The OTCM equipment shall not be used for the dispatch process. Guidance: At some stations, the person in charge of dispatch (PICOD) may indicate ‘close doors’ and ‘right away’ by the use of hand signals (dispatch bat or lamp). When dispatching Class 707 trains at these locations, using a dispatch bat or lamp, the PICOD must be positioned in front of the train near to the 5/10 Car Stop Mark and be fully visible to the driver through the windscreen. At locations where dispatch staff are provided, they operate the Train Ready to Start (TRTS) plunger, where provided, before the booked departure time once they have ensured the driver is present on the train. When the platform starting signal, if provided, is displaying a proceed aspect, dispatch staff will ensure all passengers have finished boarding and alighting. They will then operate the close doors indicator. This informs the driver that station work is complete and they can close the train doors. Most R/RA indicators are interlocked with the starting signal, meaning that it should not be possible to give the ‘right away’ indication to a driver if the starting signal is at danger. It is always best practice to check the starting signal aspect prior to departure. SE/OPS/PTIDVR/002 Page 15 of 29  Driver PTI Policy Issue Two, September 2021 Rule 6 - Dispatch where platform CCTV monitors are 6 defective (DOO without Platform Dispatch Staff) The driver must: a) Inform the signaller of the defect with the platform CCTV monitors (e.g. sunlight glare, monitors blank) and advise that the dispatch process will take longer than normal as it will involve a physical train safety check away from the driving cab. b) If completion of the train safety check can be gained by having to leave but remain in the vicinity of the driving cab, ensure the brake controller is placed to a step three brake application and the DRA is set. If completion of the train safety check can only be gained by moving further away from the vicinity of the driving cab, additionally remove the master key and ensure the cab is secured. c) Ensure, by personally observing the train safety check, that the entire length of the outside of the train is clear and that it is safe to close the doors. d) Move further down platform in order to carry out the train safety check correctly on carriages from the rear of a formation where the maximum distance that requires to be viewed by direct line of sight exceeds eight carriage lengths (approximately 160 metres). e) Use the coach end carriage key switch/rubber buttons (where fitted) to locally close each vehicle individually when returning to the driving cab if the platform has severe curvature or the direct line of sight of the formation exceeds 160 metres. f) Once satisfied that the train safety check has been completed, reactivate the driving cab, close the cab door, and check the platform starting signal, where provided, is showing a proceed aspect, reset the DRA and operate the door close button. g) Once the interlock is obtained, conduct the train safety check again, including securing the cab and walking down the platform to observe the train, if necessary, in order to ensure that all the doors are properly closed, that no person(s) or objects are trapped in the doors and it is safe to start the train. h) Once satisfied that the train safety check has been completed, reactivate the driving cab as applicable, check the signal aspect and then depart. Guidance Extra consideration should be given on certain traction units as to the location of the ‘door close’ buttons and the visibility of the entire train length when using this dispatch method. SE/OPS/PTIDVR/002 Page 16 of 29  Driver PTI Policy Issue Two, September 2021 Rule 7 - Dispatch where On-Train Camera/Monitors 7 are defective (DCO without Platform Dispatch Staff) Class 707 Trains The driver must: a) Inform the Signaller that you will need to contact MDC and may be delayed. Report the OTCM fault to the MDC and follow their instructions on any fault rectification actions to be carried out or where the train will be taken out of service. b) If the OTCM defect cannot be rectified, you must carry out one of the following processes for dispatch at all subsequent un-staffed stations to complete the journey. c) 5-car formation You must carry out the physical train safety check from within the vicinity of the leading cab, or where curvature of the platform prevents this, from a position on the platform where the whole PTI is visible. d) 10-car formation Depending on the extent of the failure (e.g. how much of the OTCM is defective) you may need to dispatch the train either using the platform CCTV monitors or a physical train safety check: Using platform CCTV monitors i. Step out of the cab and carry out a train safety check, using the platform CCTV monitors to ensure that the entire length of the outside of the train is clear and that it is safe to close the doors. ii. If the check is satisfactory, return to the cab and press door-close on the panel on the back wall of the cab. Close the cab door and check that the door interlock light on the desk is illuminated. iii. Leave the cab again to make the final train safety check, using the platform CCTV monitors. If the second train safety check is satisfactory, return to the cab, close the cab door, check that the door interlock light is still illuminated, check the signal aspect, and then depart. NOTE: If you have any concerns as to your safety (e.g. having to move close to edge of the platform or straining to look up in order to view monitors) you must not use the platform CCTV monitors as the secondary method of dispatch. You must instead use the intermediate cab door controls procedure detailed below. Using intermediate cab door controls i. Close down the leading cab and enter the trailing cab of the leading unit, activate the Cab Back Wall Door Key Switch on the side you need to close doors on with a carriage T key to enable the back-wall door control panel. ii. Stand on the platform to carry out a physical train safety check, clearly observing both 5 car units. Return to the cab to close the doors when safe to do so. iii. Close the cab door and check that the door interlock light on the cab back wall is illuminated. Deactivate the Door Key Switch and remove your carriage T key, secure the intermediate cab. iv. Carry out a second physical train safety check at the intermediate cab location. v. Return to the leading cab, check what is still visible of the PTI from the platform, then enter cab, checking that the door interlock light is still illuminated. Setup the cab, check the signal, and then depart. SE/OPS/PTIDVR/002 Page 17 of 29  Driver PTI Policy Issue Two, September 2021 Rule 7 - Dispatch where On-Train Camera/Monitors 7 are defective (DCO without Platform Dispatch Staff) Class 395 Trains The driver must: a) Inform the Signaller that you will need to contact MDC and may be delayed. Report the OTCM fault to the MDC and follow their instructions on any fault rectification actions to be carried out or where the train will be taken out of service. b) If the OTCM defect cannot be rectified, you must carry out one of the following processes at all subsequent un-staffed stations to complete the journey. Depending on the extent of the failure (e.g. how much of the OTCM is defective) you may need to dispatch the train using a physical train safety check: c) 6-Car formation i. Activate the Stewards Panel by the cab door with a KABA key. Step out of the cab and carry out the physical train safety check from within the vicinity of the leading cab, or where curvature of the platform prevents this, from a position on the platform where the whole PTI is visible to ensure that the entire length of the outside of the train is clear and that it is safe to close the doors. ii. If the check is satisfactory, return to the cab, close the cab door and press door- close and check that the door interlock light is illuminated. iii. Leave the cab again to make the final train safety check. If the second train safety check is satisfactory, return to the cab, deactivate the Stewards Panel and remove the KABA key, close the cab door, check that the door interlock light is still illuminated, check the signal aspect, and then depart. d) 12-Car Formation i. Carry out the door closing procedure from an intermediate cab in the middle of the train. This reduces the required viewing distance to 6 coach lengths in either direction. ii. Close down the leading cab and enter the trailing cab of the leading unit, activate the Stewards Panel on the side you need to close doors on with a KABA key to enable the back-wall door control panel. iii. Stand on the platform to carry out a physical train safety check, clearly observing both 6 car units. Return to the cab to close the doors when clear and safe to do so. iv. Close the cab door, check that the door interlock light on the cab back wall is illuminated. Deactivate the Stewards Panel and remove your KABA key, secure the intermediate cab. v. Carry out a second physical train safety check at the intermediate cab location. vi. Return to the leading cab. vii. Check what is still visible of the PTI from the platform, then enter cab, close the cab door, checking that the door interlock light is still illuminated. Setup cab, check the signal, and then depart. SE/OPS/PTIDVR/002 Page 18 of 29  Driver PTI Policy Issue Two, September 2021 Rule 8 - Dispatch with a Conductor 8 The driver must: a) When the conductor gives the READY TO START signal to the driver (2 bells), this must be repeated by the driver to confirm that the train is ready to start. b) When the train is ready to start, check that any platform signal or indicator is displaying a proceed aspect. The conductor must: a) Alight onto the platform and check the whole length of the train, making sure nothing is obstructing the doors, passengers are well clear of the train and the train is safe to depart. b) Use a whistle to indicate the doors are about to close, and the train is ready to depart, and then close the doors, except the local door from where the train is being worked. c) Alight again and carry out a train safety check along the whole length of the train / dispatch corridor making sure that the train doors are properly closed, nobody is trapped in the doors, for example by clothing, nobody is in contact with the train and it is safe to start the train. d) Close the local door and check the door interlock light is lit (where provided). e) Give the READY TO START signal to the driver (2 bells) and be repeated back by the driver. f) Stay adjacent to the door control panel for 375/7 stock or, and if safe to do so, for 465/6 stock, observe train departure externally via the open cab window, until the train has passed clear of the platform. Guidance When bell/buzzer communication has failed, because of the design of some of the trains, the conductor - after establishing a clear understanding with the driver - will need to dispatch the train from a driving cab using the following method: If the bell or buzzer communication does not work, the conductor must give the ‘ready-to-start’ signal to the driver by either: a) A green hand signal, or b) by speaking to the driver to reach a clear understanding on the method to be used. Conductors must not use the cab-to-cab telephone instead of the bell or buzzer codes to control movements of trains - GERT8000-TW1 When working from a driving cab of a 375 stock, it has been identified that the conductor is able to give the ‘Ready to Start’ signal to the driver without obtaining interlock. Therefore, to ensure safe practice, if a conductor needs to dispatch the train from a driving cab of a 375 (e.g. the train is overcrowded, or personal safety is at risk) they must inform you of their intention to dispatch from a driving cab. If the conductor informs you that they intend to dispatch from a driving cab, drivers are reminded that you shall ensure that interlock has been obtained before attempting to move the train. Note: it is critical that all concerned reach a clear understanding of the alternative process to be adopted prior to dispatching the train. SE/OPS/PTIDVR/002 Page 19 of 29  Driver PTI Policy Issue Two, September 2021 Rule 9 - Dispatch where Platform CCTV monitors are 9 defective (DOO with Platform Dispatch Staff) The driver must: a) Observe the close doors indication, which will be given by PICOD at the cab, (white dispatch bat or a white light held steady), confirming station work complete. b) Check, where provided, that the starting signal is showing a proceed aspect before closing the doors and observe the interlock illuminate. c) Observe the ready to start signal, which will be given by the PICOD from a position adjacent to the driving cab, by way of a green flag or a green light held steady during the hours of darkness or poor visibility. d) Check that the starting signal is still displaying a proceed aspect before starting the train. Rule 10 - Dispatch where CD/RA equipment are defective 10 The driver must: a) Observe the close doors indication, which will be given by PICOD at the cab, (white dispatch bat or a white light held steady), confirming station work complete. b) Observe the ready to start signal, which will be given by the PICOD from a position adjacent to the driving cab, by way of a green flag or a green light held steady during the hours of darkness or poor visibility. c) Check that the starting signal is showing a proceed aspect before starting the train. Guidance In certain circumstances the driver may require to pass the starting signal at danger during the equipment failure. If that is the case they must: obtain authority to pass the signal at danger from the signaller and advise the PICOD when they have received authority from the signaller to pass the signal at danger before the train safety check can commence. Dispatch using bat/flag etc must be displayed in the front windscreen of the cab for 707s to enable the driver to see the indication being displayed. SE/OPS/PTIDVR/002 Page 20 of 29  Driver PTI Policy Issue Two, September 2021 Rule 11 - Failure of station lighting 11 The driver must: g) Stop the train as normal and release the doors unless previously advised ‘not to call’ due to the lighting defect. h) Make a public address (PA) to advise passengers that the platform has insufficient lighting and to take care. The train lights can be used as a form of supplementary lighting. i) On a DOO/DCO train, carry out the instructions as detailed Rule 6 or Rule 7 for the safe completion of train dispatch and train safety check. j) Report the lighting defect to the signaller before departing from the station. k) Check that the starting signal is showing a proceed aspect before starting the train. Guidance The correct view of the train where platform or OTCM is used for dispatch is dependent upon lighting levels being adequate to provide satisfactory sighting. Where long-term lighting failures are anticipated the driver will be advised in advance whether the train is authorised not to call at the platform SE/OPS/PTIDVR/002 Page 21 of 29  Driver PTI Policy Issue Two, September 2021 Rule 12 - Wrong side door release 12 The driver must: a) Immediately close the doors and re-release on the correct side of the train. b) Report the incident to the signaller and that a physical check will require to be carried to see if any passengers have fallen from the train. NOTE: If there is a running line or lines adjacent to the side of the train where the doors were inadvertently released, you must inform the signaller to block that line or lines and request an emergency switch off for the DC current until a check can be made to see if any passengers have fallen from the train. c) Ensure the brake controller is placed to a step three/full-service brake application, the DRA is set, remove the master key and secure the cab. d) Carry out a physical check of the side of the train where the doors were inadvertently released by the safest means possible (e.g. from cab windows or cab doors on the side where the doors have been inadvertently released). e) If anyone has fallen, contact the signaller immediately and report the circumstances and act upon the instructions provided. f) Once satisfied that nobody has fallen from the train reactivate the driving cab and inform the signaller that the check is complete. Confirm that any line blockages and current switch off requested can be removed. g) Work to any other instructions given by the signaller regarding post incident actions that may be required to be completed. h) Complete an operational incident form at the end of the shift. NOTE: If at a staffed platform and/or the train is worked by a conductor, seek assistance when carrying out the above checks, making sure all parties come to clear understanding of what is about to take place. NOTE: If a door release is given in error whilst not at a station platform (e.g. at a signal) you must carry out the above checks in order to confirm that no one has fallen from the train. Guidance Be aware of the risk of door release when not at a platform (e.g. stopped at a signal). Ensure you use the three-step check before any door release to avoid the risk of release on auto pilot (e.g. stop at signal, DRA on, door release given). Be aware of the increased risk of a wrong side door release on trains fitted with centralised driving cab seat positions and OTCM, due to the absence of physically moving out from the seat to the cab door in order to release the doors when at an off side platform. There is also a risk of re-releasing the doors on the wrong side with trains fitted with OTCM. This can occur if after initially closing the doors correctly, the driver observes someone on the OTCM attempting to board the train. Wrong side door release can occur in this situation due to the driver pressing the door release buttons in error that are located closest to the in-cab monitors they are viewing. Always double check you are pressing the correct buttons for the release of doors on the platform in this situation. SE/OPS/PTIDVR/002 Page 22 of 29  Driver PTI Policy Issue Two, September 2021 Rule 13 - Train Stopped Short 13 The driver must when a train is stopped short and door release has not been given: a) Comply with the requirements of Rule Book Module SS1 if there is a signal at danger at the end of the platform. b) Do not release the doors, as far as practicable check passengers on the platform are in a position of safety (using the platform monitors or OTCM if provided) or carrying out a physical train safety check and then draw forward to the correct stopping position and release the doors. c) Report the incident to the signaller and advise that the train has stopped short, but the doors were not released. d) Complete an operational incident form at the end of the shift. The driver must when a train is stopped short and door release has been given: e) Immediately tell passengers using the PA not to get out of the train until it has been moved to the correct stopping position. f) Close the doors (using the platform monitors or OTCM if provided) or carry out a physical train safety check to ensure that it is safe to do so. g) Report the incident to the signaller and inform them of what has happened and advise that you will have to go back to view the part of the train that is not in the platform to ascertain if anyone has fallen. h) Ensure the brake controller is placed to a step three brake/full-service application, the DRA is set, remove the master key and secure the cab. i) Go back and view the part of the train that is not in the platform and ascertain if anyone has fallen. If anyone has fallen, contact the Signaller immediately and report the circumstances and act upon the instructions provided. j) If there is no evidence of any passenger having fallen return and reactivate the driving cab and advise the signaller. k) Make a further PA announcement advising the passengers that the train is about to proceed to the correct stopping position in the platform and that a door release will then be given again. l) Work to any other instructions given by the signaller regarding post incident actions that may be required to be completed. m) Complete an operational incident form at the end of the shift. NOTE: If at a staffed platform and/or the train is worked by a conductor, seek assistance when carrying out the above checks, making sure all parties come to clear understanding of what is about to take place SE/OPS/PTIDVR/002 Page 23 of 29  Driver PTI Policy Issue Two, September 2021 Rule 14 - Train Overrunning Stopping Point by a 14 Short Distance Where platform monitors are being used, when a train overruns the stopping point by a short distance (less than 5 metres) the driver must: a) Alight from the cab, in order to use the monitors to ensure doors are unobstructed and passengers are stood clear before returning to the cab to close and lock doors. b) When the interlock light is illuminated, return to the monitors to make a final check the train is still safe to depart, and nobody is trapped in the doors, before returning to the cab and rechecking the platform signal (if provided) prior to departing. Where platform monitors are being used, if a train overruns the stopping point by more than five metres: a) where possible move the train to the next monitor stack on the platform. b) If that is not possible the driver actions outlined in Rule 6 must be complied with to ensure the train safety check is completed effectively. For trains operated with either a conductor or using OTCM for dispatch duties, the train can be dispatched from the location the train stops after overrunning the stopping point provided all passenger doors are still accommodated on the platform. SE/OPS/PTIDVR/002 Page 24 of 29  Driver PTI Policy Issue Two, September 2021 Section 3: Additional Operational Instructions SE/OPS/PTIDVR/002 Page 25 of 29  Driver PTI Policy Issue Two, September 2021 1) Trains stopping at a platform when not booked to call The doors must not be released if the train is stopped in a platform when not booked to call, at a signal displaying a red aspect. You may restart the train, from a station where it is not booked to stop for passenger purposes, when authority has been given to proceed (e.g. signal displays a proceed aspect) as follows: a) Train not booked to call stopped at a platform with DOO monitor stacks Trains must be stopped at the DOO monitor stack closest to the signal. Confirm that it is safe to move by checking that the traction interlock light has not extinguished while the train has been stationary at the platform, confirm that there are no other indications or alarms that need to be checked (e.g. external egress operated) and use the DOO monitor stack (or OCTM if fitted) as a final visual aid check. b) Train not booked to call stopped at any other platform Confirm that it is safe to move by checking the OTCM (if fitted) or that the traction interlock light has not extinguished while the train has been stationary at the platform and confirm that there are no other indications or alarms that need to be checked (e.g. external egress operated). c) Train dispatch and train safety check There is no requirement for train dispatch or a train safety check to take place for a train which is stopped out of course at a station at which it is not booked to call at, unless the doors are released in error or the traction interlock is lost, even momentarily, during such a stop. In such circumstances, the relevant normal train dispatch and train safety check procedures for the platform must be carried out before starting again. 2) Networker Twelve Car Operational Conditions a) Formations Permitted Class 465 12-car Networker trains MUST ONLY be formed of 3 x 4 car units coupled together and MUST NOT include any Class 466 units. b) Routes Available The following routes are permitted for Class 465 Networker 12-car operations: Charing Cross/Cannon Street and Hayes, Sevenoaks, Dartford and Gravesend. c) Route Restrictions The following routes are not permitted for Class 465 Networker 12-car operations: All routes out of Victoria or Blackfriars Any station via Herne Hill or Catford Bromley North Branch New Beckenham spur to either Petts Wood Junction or Sevenoaks via Bromley South Down Fast Platform 2 and Up Fast Platform 1 at Petts Wood. Woolwich Dockyard station platforms are not long enough to accommodate a 12-car formation and therefore no 12-car Networker formations are permitted to call at this station in either direction SE/OPS/PTIDVR/002 Page 26 of 29  Driver PTI Policy Issue Two, September 2021 d) Charing Cross Station Restrictions The following instructions apply to Class 465 Networker 12-car operations at Charing Cross Station: Platforms 1, 2 or 3 shall be used for the operation of Class 465 Networker 12-car formations. Platforms 4, 5 or 6 are not long enough for a Class 465 Networker 12-car formation to be accommodated. Therefore, no Class 465 Networker 12-car formation in passenger service should be routed into platforms 4, 5, and 6 under normal timetable and train regulation conditions. All Class 465 Networker 12-car formations will normally be routed on the Up & Down Slow Lines from Metropolitan Junction. Drivers are required to contact the signaller if a route leading to Platforms 4, 5 or 6 is set for a Class 465 Networker 12-car formation; If during planned degraded and emergency working, a Class 465 Networker 12-car formation needs to be routed into these platforms, then the train must have the last 2 coaches locked out of passenger service at Waterloo East. If a Class 465 Networker 12-car train is inadvertently routed in Platforms 4, 5 or 6 at Charing Cross, due to infrastructure or train failure or due to the error of signaller or/and the driver, the driver must, on the train coming to a stand, not release the doors and carry out the following actions: a) An announcement must be made to all passengers that the train is not fully berthed in the platform and that there will be a delay in opening the doors. b) The driver, assisted if necessary by platform staff, must walk along the train and then open each coach individually by the external local door release. c) The passengers in the last two coaches must be verbally advised to walk through the train so they can safely alight from a coach berthed in the platform. e) Sidings and Shunt Restrictions The following sidings are not permitted for Class 465 Networker 12-car operations: Dartford Up and Down sidings (Note: With the exception of Number 1 road at Dartford Up sidings which can accommodate a 12-car train) Slade Green Up sidings Plumstead sidings (Note: Number 1 road at Plumstead can accommodate a 12- car train but a shunter is required) Shunting of 12-car trains BETWEEN the up and down sidings at Grove Park is not permitted due to signal sighting issues (Country end of platform 3 at Hither Green station). SE/OPS/PTIDVR/002 Page 27 of 29  Driver PTI Policy Issue Two, September 2021 3) Class 707 ECS Procedure - Train terminating and leaving as ECS with no station operatives/agency staff/ passenger services shunter present The following procedures are to be followed when a train is terminated and dispatched as ECS from an unstaffed station platform by the driver as part of DCO arrangements. a) DCO Class 707 train terminating and reversing 1) On approaching the terminating station, the driver shall make an announcement stating that the train is no longer in service and will depart the station empty. 2) Once the train has come to a stand the driver will release the doors, allowing the passengers to alight. 3) Once the passengers have alighted, the doors must be closed, using the OTCM, to prevent passengers boarding in error. 4) After securing the train and shutting down the cab, the driver shall alight from the train and check, as far as is reasonably practicable, from the outside of each coach, that there are no passengers left on the train. The external saloon door egress handles can be used to allow for passengers to alight. Ensure the door is properly closed after use (press the local door close button and check the orange hazard light extinguishes. 5) If, for any reason, passengers refuse to detrain, the driver is to inform the Signaller and agree on the action to be taken. This may include taking the train to another station to get the assistance of station operatives. 6) Proceed to the leading cab, set up as per traction instructions and carry out a final check of the interior of the train by use of the internal saloon CCTV on the OTCM. 7) Carry out a train safety check along the whole length of the train / dispatch corridor by using the ‘Z’ scan technique on the OTCM - making sure that the train doors are properly closed, nobody is trapped in the doors, for example by clothing, nobody is in contact with the train and it is safe to start the train. 8) Check any starting signal again before departing. Note: The driver must not under any circumstances board the train to challenge passengers who are refusing to detrain and should seek assistance if this situation arises. Certain trains booked to terminate on the Hayes line are subject to a separate arrangement for checking of trains when departing as ECS. Where these are diagrammed, in addition to the above tasks being completed by the driver, the train will be subject to a further internal check by station operatives at another station as per the diagram prior to the train continuing to depot. SE/OPS/PTIDVR/002 Page 28 of 29  Driver PTI Policy Issue Two, September 2021 b) DCO Class 707 train terminating and leaving in the same direction 1) On approaching the terminating station, the driver shall make an announcement stating that the train is no longer in service and will depart the station empty. 2) Once the train has come to a stand the driver will release the doors, allowing the passengers to alight. 3) Once the passengers have alighted, the doors must be closed, using the OTCM, to prevent passengers boarding in error. 4) After securing the train and shutting down the cab, the driver shall alight from the train and check, as far as is reasonably practicable, from the outside of each coach, that there are no passengers left on the train. The external saloon door egress handles can be used to allow for passengers to alight. Ensure the door is properly closed after use (press the local door close button and check the orange hazard light extinguishes. 5) If, for any reason, passengers refuse to detrain, the driver is to inform the Signaller and agree on the action to be taken. This may include taking the train to another station to get the assistance of station operatives. 6) Return to the leading cab, set up as per traction instructions and carry out a final check of the interior of the train by use of the internal saloon CCTV on the OTCM. 7) Carry out a train safety check along the whole length of the train / dispatch corridor by using the ‘Z’ scan technique on the OTCM - making sure that the train doors are properly closed, nobody is trapped in the doors, for example by clothing, nobody is in contact with the train and it is safe to start the train. 8) Check any starting signal again before departing. Note: The driver must not under any circumstances board the train to challenge passengers who are refusing to detrain and should seek assistance if this situation arises. SE/OPS/PTIDVR/002 Page 29 of 29  Driver PTI Policy Issue Two, September 2021 SE/OPS/PTIDVR/002 Page 30 of 29