Apprentice Brief - Interview - FQ AAP - V6 (2) PDF

Apprentice Brief Standard: Level 4 Associate Ambulance Practitioner (ST0287) Assessment: Interview (Professional Discussion) Time Allowed: 60 minutes +/- 10% (i.e. 54 to 66 minutes) Grading: Fail,...

Apprentice Brief Standard: Level 4 Associate Ambulance Practitioner (ST0287) Assessment: Interview (Professional Discussion) Time Allowed: 60 minutes +/- 10% (i.e. 54 to 66 minutes) Grading: Fail, Pass, Merit, Distinction Instructions for Apprentices Overview This assessment is an Interview (Professional Discussion), taken under exam conditions at your training centre or place of work. This assessment tests the following areas: 1. Knowledge: Core 2. Knowledge: Moving & handling, light rescue, extraction and environmental safety 3. Knowledge: Assessment and physiological Measurements, Administration of Medications, Treatment and intervention, Safe discharging & referrals 4. Knowledge: Driving & electronic communication 5. Skills: Core 6. Skills: Treatment and Intervention 7. Behaviours: Patient Centred 8. Behaviours: Dignity and Respect for all 9. Behaviours: Teamwork 10. Behaviours: Care and Compassion 11. Behaviours: Effective Communication 12. Behaviours: Competence 13. Care Certificate Standards: A selection of assessment criteria taken from 5 out of the 15 standards Assessment decisions will be made against the responses given during the Interview (Professional Discussion) covering the knowledge, skills and behaviours on pages 6-7, and the selected assessment criteria from the five Care Certificate Standards. You will get your results after 10 working days. Apprentice Brief - Conscious Patient (Assessment & Measurements) Version No: 5.0 Document Owner: Development Team Page 1 of 8 Before the Assessment You should: Be familiar with the knowledge, skills and behaviours being assessed and how your apprenticeship experiences meet these. Be familiar with the fifteen Care Certificate Standards and the associated assessment criteria. Be comfortable undertaking a Interview (Professional Discussion) within a controlled test environment. Ensure that you have access to any equipment required to undertake the Interview (Professional Discussion). Ensure that a quiet space, free from distraction, influence and interruption is available to undertake the Interview (Professional Discussion) within controlled conditions. Your training provider should: Professionally discuss and agree your readiness for End Point Assessment. Help to ensure that an area is available for you to undertake the Interview (Professional Discussion) within controlled conditions. FutureQuals will: Inform you when, where and how the assessment will take place. Usually, all your assessments will take place on the same day at your training centre or place of work. Apprentice Brief - Conscious Patient (Assessment & Measurements) Version No: 5.0 Document Owner: Development Team Page 2 of 8 During the Assessment You should: Bring your ID to confirm who you are. Listen carefully to the instructions set out by the Assessor. Make your Assessor aware of any issues or concerns prior to the assessment starting. Keep calm! Your Assessor knows that this assessment can feel stressful and will be kind and supportive. Your Assessor will: Set up the room. Carry out an ID check. Explain how the Interview (Professional Discussion) will work and answer any questions you may have. Record the assessment – this enables FutureQuals to implement quality checks and to use in the case of any assessment appeals. Ask you if you would like any time warnings and give these accordingly. Remind you of your right to appeal against assessment decisions. Start a timer and manage the time to make best use of it. Ask a minimum of 16 questions to open up areas of discussion. Make you aware of the area being focussed on, out of the 13 stated above. Afford you an extra 10% of time to finish your last point (not to start any new areas of discussion). Bring the Interview (Professional Discussion) to a conclusion at the end of the allotted time. After the Assessment Your Assessor will: Review the recording of your assessment and mark your work, arriving at a mark for the Interview (Professional Discussion) and an overall grade for the assessment. Write overall feedback about your performance in this assessment. FutureQuals will: Review the assessment record completed by the Assessor, and apply moderation and quality assurance checks as appropriate. Send the grade and feedback for this assessment to your training provider within 10 working days. Your training provider should: Inform you when they have received your grade and feedback, and share it with you. Apprentice Brief - Conscious Patient (Assessment & Measurements) Version No: 5.0 Document Owner: Development Team Page 3 of 8 Grading Criteria No. of criteria to be achieved FAIL (Not Competent) 0 - 39% 0 - 25 Pass 40 - 59% 26 – 37 Merit 60 - 69% 38 – 44 Distinction 70%+ 45+ Apprentice Brief - Conscious Patient (Assessment & Measurements) Version No: 5.0 Document Owner: Development Team Page 4 of 8 Sample Assessment Materials Below are examples of open questions that could be used to open up areas for discussion. Question aimed at Standard Two of the Care Certificate to meet the core skills from the apprenticeship standard: Explain how the personal development journey undertaken on the programme enabled you to develop effective skills that can be used within your organisational role? Potential follow up questions are related to specific KSBs or Care Certificate Standards Question aimed at Standard Four of the Care Certificate to meet the behaviours from the apprenticeship standard: Describe, using examples from your apprenticeship how you have acted in an inclusive manner so that the work you carried out was delivered through teamwork, was patient centred, and afforded dignity, respect, care and compassion? Potential follow up questions are related to specific KSBs or Care Certificate Standards Question aimed at Standard Six of the Care Certificate to meet the core knowledge from the apprenticeship standard: Explain and justify the communication methods used within examples from your apprenticeship, that enabled you to use your knowledge of the job role to work safely, safeguard, report incidents, and follow organisational procedures? Potential follow up questions are related to specific KSBs or Care Certificate Standards Apprentice Brief - Conscious Patient (Assessment & Measurements) Version No: 5.0 Document Owner: Development Team Page 5 of 8 Appendix 1 - Knowledge, Skills, Behaviours (KSBs) The table below sets out the KSBs on which your Interview (Professional Discussion) will be based: Knowledge: Core Skills: Core Behaviours K1. How the AAP role engages Engage in organisational B1. Be professional and in supporting the organisation effectiveness, and personal & passionate about the in delivering high quality care professional development by emergency and urgent care and meeting its targets. using & promoting: services; have a commitment to quality and care for service K2. How to develop and use a S1. Effective communication. users and their relatives, a personal & professional S2. Conflict resolution positive attitude in helping to development plan including training. improve patient care/ the importance of reflective S3. Equality and inclusion. experience, learning from practice. successes and mistakes in line K3. How to communicate S4. Implementation of health with the NHS Constitution. effectively, including writing and safety. B2. Show understanding and be clear, concise information. S5. Safeguarding and respectful of all service users, K4. The importance of health, protecting individual’s and carers and all those who the safety and dynamic risk groups. AAP come into contact with. assessments. How to report S6. Person centred The AAP will promote equality incidents, near misses and approaches. of opportunity and celebrate follow the correct processes to diversity, demonstrating high promote health and safety at S7. Good practice in standards of behaviour and work. information governance. conduct with honesty and K5. The organisation’s S8. Infection prevention and openness at all times. safeguarding procedures and control methods. B3. Work closely and to protect individuals and S9. Duty of care and patients collaboratively with others of groups including referral privacy and dignity. all levels in an open/honest and through the appropriate supportive way, acting in the routes. best interest of the service K6. How to promote person users and others. Promoting centred approaches and know teamwork and taking a genuine how to work and adhere to interest in those whom we relevant codes of practice and work with, offering support and ethics. guidance when it is needed. Inspire each other to work K7. How to practice and follow together to create better information governance by services. understanding data protection, Caldicott B4. Deliver a first-class service regulations and other which is responsive to legislation. individual needs, recognising K8. How to follow policies and and celebrating good procedures in relation to performance, striving to infection prevention & control. maintain a positive, safe, caring The importance of treating and compassionate working environment for all. Ensure Apprentice Brief - Conscious Patient (Assessment & Measurements) Version No: 5.0 Document Owner: Development Team Page 6 of 8  patients and their carers with that compassion is central to privacy & dignity. the care provided with humanity and kindness. B5. Be open and honest with individuals choosing the most appropriate way of communicating, using everyday language, avoiding jargon. Respect confidentiality and personal information about service users and others. B6. Be personally responsible for own learning and development. Engage with advancing technologies, maximising learning opportunities. Encourage and support others in their personal development to increase and maintain high levels of competency. Knowledge: Moving Knowledge: Assessment Knowledge: Driving and & Handling, Light Rescue, & Physiological Electronic communication Extrication & Environmental Measurements, Safety Administration of Medications, Treatment & Intervention, Safe discharging & referral K12. The Health & Safety at K22. How to manage the acute K34. How to operate a range Work Act and related care of service users and of electronic devices to regulations. others across the age ranges, communicate effectively with to include: airway all colleagues internally and management, intermediate life externally. support, wounds & bleeding, burns & scalds, medical conditions, bones-joints- ligaments-tendons injuries, use of medical gases, babies & children, pregnancy & child birth, hostile & major Apprentice Brief - Conscious Patient (Assessment & Measurements) Version No: 5.0 Document Owner: Development Team Page 7 of 8  incidents, substances hazardous to health, care for the elderly, pain management by understanding all SOPs, policies, procedures and guidelines. Skill: Treatment & S5. Manage service users and others across the age ranges - Intervention from babies & children to care for the elderly - within the emergency & urgent care setting, to include: airway, respiratory & circulatory management; wounds & bleeding; burns & scalds; medical conditions; bones-joints-ligaments-tendons injuries; use of medical gases; pregnancy & child birth; hostile & major incidents; substances hazardous to health and pain management. Care Certificate Standards The table below sets out the Care Certificate Standards. Your Interview (Professional Discussion) will be based on any 5 of these: 1. Understand your role. 6. Communication. 11. Safeguarding children. 2. Your personal development. 7. Privacy and dignity. 12. Basic life support. 3. Duty of care. 8. Fluids and nutrition. 13. Health and safety. 4. Equality and diversity. 9. Awareness of mental health, 14. Handling information. dementia, and learning disability. 5. Work in a person-centred 10. Safeguarding adults. 15. Infection prevention and way. control. Apprentice Brief - Conscious Patient (Assessment & Measurements) Version No: 5.0 Document Owner: Development Team Page 8 of 8