Staffing - Cauayan City Stand Alone Senior High

Definition and Nature of Staffing LEARNING COMPETENCY: Discuss the nature of staffing and identify activities or processes involved in staffing (AOM11-IIa-b-20) SCHOOL CAUAYAN CITY STAND ALONE SENIOR HIGH...

Definition and Nature of Staffing LEARNING COMPETENCY: Discuss the nature of staffing and identify activities or processes involved in staffing (AOM11-IIa-b-20) SCHOOL CAUAYAN CITY STAND ALONE SENIOR HIGH ORGANIZATION AND Accountancy, Business and Management (ABM) Grade 11 MANAGEMENT Staffing  LEARNING OBJECTIVES: 1. Discuss the nature of staffing 2. Explain the steps in the recruitment and selection process SCHOOL CAUAYAN CITY STAND ALONE SENIOR HIGH ORGANIZATION AND Accountancy, Business and Management (ABM) Grade 11 MANAGEMENT Staffing  STAFF Worker Employee (managerial or nonmanagerial positions) SCHOOL CAUAYAN CITY STAND ALONE SENIOR HIGH ORGANIZATION AND Accountancy, Business and Management (ABM) Grade 11 MANAGEMENT Staffing  A management function which is composed of a series of steps STAFFING that intend to provide the organization with the right Refers to filling in all person in the right jobs. organizational job positions and keeping these filled. SCHOOL CAUAYAN CITY STAND ALONE SENIOR HIGH ORGANIZATION AND Accountancy, Business and Management (ABM) Grade 11 MANAGEMENT Staffing  STEPS IN THE STAFFING PROCESS 1. Human resource planning 2. Recruitment 3. Selection 4. Orientation 5. Training and development 6. Performance appraisal 7. Transfer, promotion, and demotion 8. Separation SCHOOL CAUAYAN CITY STAND ALONE SENIOR HIGH ORGANIZATION AND Accountancy, Business and Management (ABM) Grade 11 MANAGEMENT Staffing STEPS IN STAFFING PROCESS 1. HUMAN RESOURCE PLANNING The continuous process of systematic planning to achieve optimum use of an organization’s most valuable asset – QUALITY EMPLOYEES. The objective of human resource planning is to ensure that the personnel needs of the organization are met and sustained. SCHOOL CAUAYAN CITY STAND ALONE SENIOR HIGH ORGANIZATION AND Accountancy, Business and Management (ABM) Grade 11 MANAGEMENT Staffing Example of Human Resource Planning The Human Resource Department plan to hire five new Customer Service Representatives by the end of the year. Qualifications for a Customer Service Representative Problem-solving skills Clear communication Friendly attitude Product/Service knowledge Strong time management Educational attainment (High school diploma, general education degree, or equivalent) STEPS IN STAFFING PROCESS 2. RECRUITMENT This pertains to the search for high qualified and seasoned candidates for a job opening and urging them to apply for the job. SCHOOL CAUAYAN CITY STAND ALONE SENIOR HIGH ORGANIZATION AND Accountancy, Business and Management (ABM) Grade 11 MANAGEMENT Staffing  TYPES OF RECRUITMENT A. External Recruitment Outside sources Ex: Unsolicited applications, referrals from employment agencies and schools SCHOOL CAUAYAN CITY STAND ALONE SENIOR HIGH ORGANIZATION AND Accountancy, Business and Management (ABM) Grade 11 MANAGEMENT Staffing  TYPES OF RECRUITMENT B. Internal Recruitment Filling job vacancies can be done through promotions or transfer of employees who are already part of the organization. “recruitment is from within the organization”. SCHOOL CAUAYAN CITY STAND ALONE SENIOR HIGH ORGANIZATION AND Accountancy, Business and Management (ABM) Grade 11 MANAGEMENT Staffing METHODS OF EXTERNAL RECRUITMENT  METHODS OF EXTERNAL RECRUITMENT Advertisements – through websites, newspapers, trade journals, radio, television, billboards, posters, e-mail, and others. Unsolicited applications- received by employers from individuals who may or may not be qualified for the job opening. (those who apply for a job w/o any advertisement from the company) Internet recruiting- there are thousands of independent job boards on the Web commonly used by job seekers and recruiters to gather and disseminate job opening information. SCHOOL CAUAYAN CITY STAND ALONE SENIOR HIGH ORGANIZATION AND Accountancy, Business and Management (ABM) Grade 11 MANAGEMENT Staffing  METHODS OF EXTERNAL RECRUITMENT Employee referrals- are recommendations from the organization’s present employees who usually refer friends and relatives who they think are qualified for the job. Executive search firms- also known as “head hunters;” they help employers find the right person for a job. Such firms seek out candidates with qualifications that match the requirements of the job openings that their client company hopes to fill. (a professional service firm that specializes in recruitment and placing senior-level executives in corporate, non-profit, and governmental organization). SCHOOL CAUAYAN CITY STAND ALONE SENIOR HIGH ORGANIZATION AND Accountancy, Business and Management (ABM) Grade 11 MANAGEMENT Staffing  METHODS OF EXTERNAL RECRUITMENT Educational institutions- good source of young applicants or new graduates who have formal training but with very little work experience; for technical and managerial positions, schools may refer some of their alumni who may have the necessary qualifications needed for the said job positions. SCHOOL CAUAYAN CITY STAND ALONE SENIOR HIGH ORGANIZATION AND Accountancy, Business and Management (ABM) Grade 11 MANAGEMENT Staffing  METHODS OF INTERNAL RECRUITMENT Again, Internal Recruitment is done from WITHIN the organization. Most managers prefer to follow a policy of filling job openings through PROMOTION and TRANSFER. In this way, they lessen the chances of losing the organization’s top performers. SCHOOL CAUAYAN CITY STAND ALONE SENIOR HIGH ORGANIZATION AND Accountancy, Business and Management (ABM) Grade 11 MANAGEMENT Staffing STEPS IN STAFFING PROCESS 3. SELECTION The process of choosing individuals who HAVE the required qualifications to fill present and expected job openings. SCHOOL CAUAYAN CITY STAND ALONE SENIOR HIGH ORGANIZATION AND Accountancy, Business and Management (ABM) Grade 11 MANAGEMENT Staffing  SELECTION PROCESS 1. Establishing the selection criteria- selecting human resources in an organization requires understanding of the nature and purpose of the job position which has to be filled. Job design must be base on the objective analysis of position requirements and must meet both organizational and individual needs. Skills must also be considered depending on the job position and its position in the organization hierarchy. SCHOOL CAUAYAN CITY STAND ALONE SENIOR HIGH ORGANIZATION AND Accountancy, Business and Management (ABM) Grade 11 MANAGEMENT Staffing  SELECTION PROCESS 2. Requesting applicants to complete application form- application forms must be complete because these provide the needed information about the applicant. Management will find it easier to decide whether an applicant meets the minimum requirements for experience, education, etc., if the application forms are accurately filled out by the applicant. SCHOOL CAUAYAN CITY STAND ALONE SENIOR HIGH ORGANIZATION AND Accountancy, Business and Management (ABM) Grade 11 MANAGEMENT Staffing  SELECTION PROCESS 3. Screening by listing applicants who seem to meet the set criteria- This involves the preparation of a shortlist of applicants who meet the minimum requirements of the job position to be filled. SCHOOL CAUAYAN CITY STAND ALONE SENIOR HIGH ORGANIZATION AND Accountancy, Business and Management (ABM) Grade 11 MANAGEMENT Staffing  SELECTION PROCESS 4. Screening interview to identify more promising applicants- Here, a shortlist of applicants is prepared. Included in the list are the applicants who will be asked to undergo formal interview by the manager/supervisor; applicants who are deemed to be the most fitted for the job opening belong in this short list. SCHOOL CAUAYAN CITY STAND ALONE SENIOR HIGH ORGANIZATION AND Accountancy, Business and Management (ABM) Grade 11 MANAGEMENT Staffing  SELECTION PROCESS 5. Interview by the supervisor/manager or panel interviews – Through formal interview of the most promising applicants, other characteristics of the applicants may be revealed or observed by the supervisor/manager or panel interviewers. SCHOOL CAUAYAN CITY STAND ALONE SENIOR HIGH ORGANIZATION AND Accountancy, Business and Management (ABM) Grade 11 MANAGEMENT Staffing  SELECTION PROCESS 6. Verifying information provided by the applicant– To make sure that the applicant has not given false information about himself or herself, verification is necessary. SCHOOL CAUAYAN CITY STAND ALONE SENIOR HIGH ORGANIZATION AND Accountancy, Business and Management (ABM) Grade 11 MANAGEMENT Staffing  SELECTION PROCESS 7. Requesting the applicant to undergo psychological and physical examination – Having a healthy mind and a healthy body are important for good job performance. SCHOOL CAUAYAN CITY STAND ALONE SENIOR HIGH ORGANIZATION AND Accountancy, Business and Management (ABM) Grade 11 MANAGEMENT Staffing  SELECTION PROCESS 8. Informing the applicant that he or she has been chosen for the position applied for – Informing the applicant may be done verbally or in writing by the managers who give the final decision regarding the applicant’s hiring. SCHOOL CAUAYAN CITY STAND ALONE SENIOR HIGH ORGANIZATION AND Accountancy, Business and Management (ABM) Grade 11 MANAGEMENT Staffing  TYPES OF JOB INTERVIEWS A. Structured interview- the interviewer asks the applicant to answer a set of prepared questions – situational, job knowledge, job simulation, and worker requirement questions. B. Unstructured interview- the interview has no interview guide and may ask questions freely. C. Panel interview- several interview or a panel interview may conduct the interview of applicants; three to five interviewers take turns in asking questions. SCHOOL CAUAYAN CITY STAND ALONE SENIOR HIGH ORGANIZATION AND Accountancy, Business and Management (ABM) Grade 11 MANAGEMENT Staffing 1. Tell me about a time you had to overcome a difficult situation. 2. Tell me about a time when you experienced conflict with a co-worker. 3. Tell me about a time you received negative feedback. PANEL INTERVIEW INTELLIGENCE TEST  TYPES OF EMPLOYMENT TESTS A. Intelligence test- design to measure the applicant’s mental capacity; tests his or her cognitive capacity, speed of thinking, and ability to see relationships in problematic situations. B. Proficiency and aptitude test- tests his or her present skills and potential for learning other skills. C. Personal tests- designed to reveal the applicant’s personal characteristics and ability to relate with others. D. Vocational tests- tests to show the occupation best suited to applicant. SCHOOL CAUAYAN CITY STAND ALONE SENIOR HIGH ORGANIZATION AND Accountancy, Business and Management (ABM) Grade 11 MANAGEMENT Staffing STEPS IN STAFFING PROCESS 4. ORIENTATION The chosen applicants are subjected to the socialization process. They are introduced to their superiors and officemates. They are briefed on their job description and on the policies of the organization. SCHOOL CAUAYAN CITY STAND ALONE SENIOR HIGH ORGANIZATION AND Accountancy, Business and Management (ABM) Grade 11 MANAGEMENT Staffing STEPS IN STAFFING PROCESS 5. TRAINING AND DEVELOPMENT Training aims to improve the skills of employees for them to be more efficient. Development intends to educate the employees for additional responsibility and for promotion. SCHOOL CAUAYAN CITY STAND ALONE SENIOR HIGH ORGANIZATION AND Accountancy, Business and Management (ABM) Grade 11 MANAGEMENT Staffing  WHAT IS TRAINING? It is a learning given by organizations to its employees that concentrates on SHORT- TERM job performance and acquisition or improvement of job-related skills. SCHOOL CAUAYAN CITY STAND ALONE SENIOR HIGH ORGANIZATION AND Accountancy, Business and Management (ABM) Grade 11 MANAGEMENT Staffing  WHAT IS DEVELOPMENT? It is a learning given by organizations that is geared toward the individuals acquisition and expansion of his or her skills in preparation for future job appointment and other responsibilities. SCHOOL CAUAYAN CITY STAND ALONE SENIOR HIGH ORGANIZATION AND Accountancy, Business and Management (ABM) Grade 11 MANAGEMENT Staffing  Conducting the Training needs Assessment Training needs Assessment This must be done systematically in order to ascertain if there really is a need for training. SCHOOL CAUAYAN CITY STAND ALONE SENIOR HIGH ORGANIZATION AND Accountancy, Business and Management (ABM) Grade 11 MANAGEMENT Staffing  Conducting the Training needs Assessment Task Analysis This involves a checking of job requirements to find out if all these are being done to meet company goals. If not, this may be a go-signal to train or retrain personnel. SCHOOL CAUAYAN CITY STAND ALONE SENIOR HIGH ORGANIZATION AND Accountancy, Business and Management (ABM) Grade 11 MANAGEMENT Staffing  Conducting the Training needs Assessment Person Analysis Determines who among the employees need training or retraining. SCHOOL CAUAYAN CITY STAND ALONE SENIOR HIGH ORGANIZATION AND Accountancy, Business and Management (ABM) Grade 11 MANAGEMENT Staffing  Designing the Training Program This phase involves the stating of the instructional objectives that describe the knowledge, skills, and attitudes that have to be acquired or enhanced to be able to perform well. “Performance-centered objectives” SCHOOL CAUAYAN CITY STAND ALONE SENIOR HIGH ORGANIZATION AND Accountancy, Business and Management (ABM) Grade 11 MANAGEMENT Staffing  Trainee Readiness and Motivation This refers to the trainee’s background knowledge and experience, so that the training to be given to them will not go to waste. SCHOOL CAUAYAN CITY STAND ALONE SENIOR HIGH ORGANIZATION AND Accountancy, Business and Management (ABM) Grade 11 MANAGEMENT Staffing  Different Learning Principles 1. Modeling- the use of personal behavior to demonstrate the desired behavior or method to be learned. 2. Feedback and reinforcement- learning by getting comments or feedback from the trainees themselves, from trainers, or fellow trainees. Reinforcement is accomplished through verbal encouragement or by giving rewards such as prizes, awards, and others.  Different Learning Principles 3. Massed vs distributed learning- learning by giving training through either few, long hours of training (massed) or series of short hours of training (distributed). 4. Goal-setting- learning through the expansion of training goals and objectives by the trainers to the trainees.  Different Learning Principles 5. Individual differences- training programs that take into account and accommodate the individual differences of the trainees in order to facilitate each person’s style and rate of learning. 6. Active practice and repetition- learning through giving of frequent opportunities to trainees to do their job tasks properly.  Goal of Employee Development To match the individual’s development needs with the needs of the organization. SCHOOL CAUAYAN CITY STAND ALONE SENIOR HIGH ORGANIZATION AND Accountancy, Business and Management (ABM) Grade 11 MANAGEMENT Staffing STEPS IN STAFFING PROCESS 6. PERFORMANCE EVALUATION AND COMPENSATION/WAGES Compensation/wages and performance evaluation are related to each other because the employees’ excellent or poor performance also determines the compensation given to them. SCHOOL CAUAYAN CITY STAND ALONE SENIOR HIGH ORGANIZATION AND Accountancy, Business and Management (ABM) Grade 11 MANAGEMENT Staffing  Compensation/Wages and its types All forms of pay given by employers to their employees for the performance of their job. Types of Compensation 1. Direct compensation (salaries, incentive pays, bonuses, and commissions) 2. Indirect compensation (travel, educational and health benefits) 3. Non-financial compensation (recognition programs, being assigned to do rewarding jobs, enjoying management support, ideal work environment, convenient work hours) SCHOOL CAUAYAN CITY STAND ALONE SENIOR HIGH ORGANIZATION AND Accountancy, Business and Management (ABM) Grade 11 MANAGEMENT Staffing  Compensation: A Motivational Factor for Employees Pay Equity – related to fairness; the Equity Theory is a motivation theory focusing on employees’ response to the pay that they receive and the feeling that they receive less or more that they deserve. Expectancy Theory – this theory predicts that employees are motivated to work well because of the attractiveness of the rewards or benefits that they may possibly receive from a job assignment. SCHOOL CAUAYAN CITY STAND ALONE SENIOR HIGH ORGANIZATION AND Accountancy, Business and Management (ABM) Grade 11 MANAGEMENT Staffing  Bases for Compensation 1. Piecework basis- when pay is computed according to the number of units produced. 2. Hourly basis- when pay is computed according to the number of hours rendered. 3. Daily basis- when pay is computed according to the number of days rendered. 4. Weekly basis- when pay is computed according to the number of weeks rendered. 5. Monthly basis- when pay is computed according to the number of months rendered. SCHOOL CAUAYAN CITY STAND ALONE SENIOR HIGH ORGANIZATION AND Accountancy, Business and Management (ABM) Grade 11 MANAGEMENT Staffing STEPS IN STAFFING PROCESS 7. SEPARATION/EMPLOYEE MOVEMENT Series of actions initiated by employees tending toward an end of specific goal. SCHOOL CAUAYAN CITY STAND ALONE SENIOR HIGH ORGANIZATION AND Accountancy, Business and Management (ABM) Grade 11 MANAGEMENT Staffing  SEPARATION This can be resignation which is voluntary separation or termination which is involuntary separation. SCHOOL CAUAYAN CITY STAND ALONE SENIOR HIGH ORGANIZATION AND Accountancy, Business and Management (ABM) Grade 11 MANAGEMENT Staffing  TRANSFER-movement to a different job with similar pay and responsibility. PROMOTION-advancement in the position with higher pay and responsibility. DEMOTION-a movement to a lower-status- position. The employees are given impressive title, but with less responsibility. SCHOOL CAUAYAN CITY STAND ALONE SENIOR HIGH ORGANIZATION AND Accountancy, Business and Management (ABM) Grade 11 MANAGEMENT Staffing  ***END OF LESSON*** CAUAYAN CITY NATIONAL HIGH SCHOOL- Main Organization and SENIOR HIGH SCHOOL Definition and Nature of Staffing Accountancy, Business and Management (ABM) management