UTK2012 Creative Thinking and Problem Solving Past Paper 2014/2015 PDF

## SULIT UTK2012/A141/A ### FINAL EXAMINATION **SEMESTER I, ACADEMIC SESSION 2014/2015** **DATE:** DEC 2014 - JAN 2015 **DURATION:** 2 HOURS **UTK2012** **CREATIVE THINKING AND PROBLEM SOLVING** (PEMIKIRAN KREATIF DAN PENYELESAIAN MASALAH) **INSTRUCTIONS TO CANDIDATES:** 1. This paper contains...

## SULIT UTK2012/A141/A ### FINAL EXAMINATION **SEMESTER I, ACADEMIC SESSION 2014/2015** **DATE:** DEC 2014 - JAN 2015 **DURATION:** 2 HOURS **UTK2012** **CREATIVE THINKING AND PROBLEM SOLVING** (PEMIKIRAN KREATIF DAN PENYELESAIAN MASALAH) **INSTRUCTIONS TO CANDIDATES:** 1. This paper contains **TWO (2)** sections. **Section A** and **Section B**. 2. Answer **ALL** questions in **Section A** using the OMR form (USIM-BA-101) provided. 3. Answer the questions in **Section B** in the Answer Booklet provided. 4. All answers must be written in **English**. 5. All answers must be clearly written and readable. 6. Candidates are **not** allowed to take the question papers out of the examination hall. 7. Please complete your particulars in Borang H. **DO NOT OPEN THIS QUESTION PAPER UNTIL YOU ARE INSTRUCTED TO DO SO** This question paper has twelve (12) printed pages excluding this cover page ### SECTION A: MULTIPLE-CHOICE QUESTIONS (80 MARKS) This section contains 40 questions. Answer ALL the questions. Mark your answers in the OMR form provided. Each question carries two (2) marks. 1. Farid is writing his thesis on philosophy. Which part of the brain is he using for this process? * Left brain. * Right brain. * Frontal lobe. * Both left and right. 2. Which of the following are the common ways to improve thinking abilities? * Knitting * Drinking milk. * Consuming turmeric. * Learning to play musical instruments. 3. "My students will not fail if the format of questions were not changed". The teacher's statement indicates she has a habit of * face saving. * stereotyping. * mine-is-better. * resistance to change. 4. The followings are the ways of thinking that were proposed by the West EXCEPT * lateral * creative. * balance. * analytical. 5. In an examination students are asked to define Bloom Taxonomy. The question falls in what level of thinking? * Applying. * Analyzing. * Remembering. * Understanding. 6. Verse number 176 in Surah al-A'raf (7:176) urges us to: * reflect about the glory of Allah. * remember Allah by reciting zikir. * reflect upon the beginning of creation and the universe. * learn lessons from the stories depicted in the Holy Quran. 7. *Tafaqquh* is a synonym of *Tafakkur* which in English means to * bear in mind. * contemplate. * fully understand. * use mind correctly. 8. Hashim solves the problem of high absenteeism among employees in his department by gathering information and facts from the company's record and documents. Hashim is * a creative person. * a practical leader. * analytical in thinking. * constructive in thinking. 9. Haikal is a young entrepreneur in producing tapioca chips. He invented a new idea for his product by adding petai flavor that has not been thought of by other tapioca chips producers. Many of his colleagues underestimate his new invention. However, Haikal is still firm with his invention and confident that his new flavor of tapioca chips will be accepted in the market. Which BEST describes Haikal as a good thinker? * He is not controlled by his emotion. * He regards issues as exciting challenges. * He can see linkages among complexities. * He does not afraid to anticipate with negative responses. 10. Which of the following does NOT help in improving memory? * Using mnemonics. * Using a few senses for better focus. * Breaking down information into chunks. * Relating present information to past information. 11. A committee was recently formed to curb un-Islamic practices among young Muslims aged between 14 and 24. The committee's target is to eradicate the consumption of alcohol, pre-marital sex and membership of Satanic group. The mechanism behind the function of this committee refers to one of the following basic thinking tools that is * Consider All Factors. * Plus, Minus, Interesting. * Aims, Goals, Objectives * Consequences & Sequels. 12. "Arrogant, "Hypocrite", Wrong self-desire". Which of the following relates to these three behaviours? * Western thinking. * Thinking techniques. * Thinking stereotypes. * Thinking hurdles in Islamic perspectives. 13. And they say, 'No one shall enter paradise except one who is a Jew or a Christian'. Those are their [false] hopes! Say, 'Produce your evidence, should you be truthful.' (al-Baqarah, 111) The above verse is BEST describes * objective thinking style. * inquisitive thinking style. * conceptual expansion thinking style. * conceptual combination thinking style. 14. A: Can you think of an alternative so that the customers will not have to queue in very long line? B: Nonsense, how can I change this situation? There's no way to solve this problem. Based on the conversation, B * is not a responsible person. * is at the first step of creative process. * is facing obstacles to become a creative person. * does not know how to differentiate between problem and issue. 15. Evolution in creative methods is defined as the process of * looking at old things with renewed interest. * combining two or more ideas in producing something. * generating new ideas which are completely different from before. * utilizing new ideas evolves from older ideas; new solutions emerge from previous solutions. 16. Adi jots down the notes during lecture time. At the same time he records his lecturer's voice. Adi is * using association. * putting more concentration. * using various sensory modes. * breaking down information into chunks. 17. The following statements are related to Other People's View (OPV). * Giving priorities to other people's opinion. * Trying to understand other people's points of view. * Having to be objective in considering other people's opinion. * Helping one to think from other people's view and perspective. 18. Problem can be defined as * situation in which there is a disagreement. * wrong acceptance, rejection and complaint. * situation, things or someone who causes difficulty. * question that has to be considered, solved and answered. 19. Sarah argues the current idea of the project because she believes her idea is better. What does Sarah have as a creative person? * Flexibility. * Challenging attitude. * Ability to turn bad into good. * Courage when handling problem. 20. To prevent the problem of baby dumping, it is a good idea to suggest our government to provide 'baby hatch'. This situation BEST describes * critical problem. * urgent problem. * vicious problem. * wicked problem. 21. Which of these is NOT the type of problem? * Critical. * Complex. * Unfamiliar. * Constraint. 22. Why learning the knowledge of thinking styles in Islam is important? * It can be related to Western thinking styles. * It can be used to understand the thinking of Western People. * It is part of syllabus in Creative Thinking and Problem Solving subject. * It is based on Holy Quran which is the main source of ideas and thoughts for Muslims. 23. Cindy argued the clerical task assigned to her because of her better academic qualifications. Cindy was * expressing an issue. * identifying a problem. * expressing a problem. * challenging her leader. 24. Which of the following are forms of innovation for economic progress? * Institution innovation. * Marketing innovation. * Technology innovation. * Management innovation. 25. "Showing needs and consideration based on proofs, statements, confirmations and no doubtfulness to avoid self-benefit, injustice and lust". This statement refers to * curiosity thinking skill. * scientific thinking skill. * objective thinking skill. * conceptual thinking skill. 26. Which of the following statements is NOT true? * Six Thinking Hats reflect lateral thinking style. * Linear thinking produces great idea every time. * The purpose of Six Thinking Hats is to avoid collision of thinking. * With the use of parallel thinking, both or all parties are to think in the same direction. 27. Why is the Ishikawa Diagram widely used in solving problems? * It helps to define problem. * It explores potential solutions . * It explores the facts and figures. * It helps to search for root causes. 28. Which of the following can be criticized or argued? * Facts. * Tastes. * Preferences. * Interpretations. 29. Danny believed his idea was rejected because his boss did not like him. Which of the statements BEST describes Danny? * He was ignoring his limitation. * He was pretending that he knew more. * He was not interested with other ideas. * He was taking negative rejections personally. 30. "Creativity is a style or manner of how individuals organize abilities that are present in them". This statement is a citation from * Davis (1982) * Perkins (1983) * Torrance (1988). * De Bono (1975). 31. Which of the following is NOT TRUE about the Seven Steps Approach to Problem Solving? * The key concept in implementing solution is action. * Logical ranking may become priority than top ranking. * We have to implement the solutions first before we select the best solutions. * In identifying the possible solutions, we need to read, ask questions and discuss. 32. There is one train that cannot stop because the brakes are broken. It has two routes that can be chosen whether to go straight to the next station or to go to the railway that has an end route. Both of the routes have people playing and crossing the railway. What is the BEST option for the passengers and the driver of the train to do? * The driver drives to the end route. * The passengers jump from the train. * The driver drives the train to the first route. * The passengers wait for the rescuer and do nothing. 33. As a leader, Nazri likes to avoid conflicts among the team members and prefers to be an open-minded person when they voice up their opinions. Nazri is BEST categorized as * analytic decision maker. * directive decision maker. * conceptual decision maker. * behavioural decision maker. 34. I want to spend my time with my family and forget about the problem for a while. Which point is related to this statement according to Eureka technique in problem solving? * Incubation. * Verification. * Excitement. * Preparation. 35. Which of these statements is NOT TRUE about creativity? * Creativity involves every sense of a person. * It takes much time and effort to come up with creative ideas. * People may create newness by looking for unusual solutions. * Accepting changes is not necessarily important to be a creative person. 36. Arrange the stages of the creativity process in a correct order. * Creating new ideas. * Seeking for challenges * Expressing problems or issues. * Investigating problems or issues 37. Yusuf decides to choose Alternative A as it gives a quick result. He does not prefer other alternatives because there are so many steps and analyses to be gone through. What type of error or bias does Yusuf involve in? * Over confidence. * Unsure of the goals. * Immediate gratification. * Confusion about the problem. 38. Which of the following is NOT TRUE about decision making? * It is a subset or part of the problem solving process. * It is very much connected to the problem solving process. * It requires custom-made solutions to solve problems all the time. * It involves selecting a solution from several options that will solve a problem. 39. In solving the problem of employees' dissatisfaction regarding their workloads. Mr. Hafiz focuses on the daily activities and procedures that the employees engage to get the job done. What type of problem solving tool does Mr. Hafiz use? * PESTEL. * Mc Kinsey 7-S. * PARETO Analysis. * Organizational Analysis. 40. Mr. Ben is not sure whether to hire Alex or Ken to hold a Marketing Executive post in his company. Ken has more working experience than Alex who is just a fresh graduate. Ten years ago Alex's father helped Mr. Ben to solve his financial problem. Mr. Ben is facing * vicious problem. * management problem. * inter-personal problem. * moral dilemma problem. ## SECTION B: SHORT ESSAY QUESTIONS (20 MARKS) Read the following case and answer the questions below. Please write clearly and neatly. ### Are Shrimps Safe to Eat? If you've bought shrimp recently at a restaurant or grocery store, chances are very good that they came from a commercial shrimp farm in a developing country such as Thailand, Ecuador, or Mexico. Once considered a luxury food, shrimp has become much more affordable in recent years, and now competes with tuna as the most popular seafood in the United States. As the world's leading shrimp-consuming country, the US imports around 500,000 metric tons of farm-raised shrimp every year, or about half the total world production. Although this plentiful supply of a reasonably priced, highly desirable food is a boon to diners, there are social and environmental costs associated with the production that isn't widely known. Shrimp aquaculture or farming first became profitable about 20 years ago and has since mushroomed into a major industry in the developing world. While total catches of wild shrimp have remained relatively stable at about 2 million metric tons per year over the past two decades, farm-raised production has exploded from less than 80,000 metric tons in 1980 to nearly one million metric tons in 1998. These shrimp are raised in shallow ponds ranging in size from a few hundred square meters to many hectares, generally constructed on or near the coastline of a tropical country. Asia has by far the largest area devoted to shrimp farming with more than 1.2 million hectares (3 million acres) in Thailand, Indonesia, China, India, Vietnam, and Bangladesh. Ecuador, with 130,000 hectares of ponds, raises about 60 percent of all shrimp in the Western Hemisphere, and is second in the world (after Thailand) in total production. Hailed as a "blue revolution" 25 years ago, shrimp farming and other types of aquaculture were promoted as a way to provide a nutritious, inexpensive source of protein for the growing world population as well as to reduce the pressures on already dwindling supplies of wild seafood. While much commercial fish farming has been devoted to high-price, export species such as salmon, shrimp, and oysters, cultivation of some 10 million metric tons of less expensive freshwater fish such as carp and tilapia for local consumption has, indeed, increased the protein supply available in many developing countries. Culture of saltwater species such as shrimp, however, has caused considerable damage both to wild stocks and also to ecosystems that support them. One of the biggest problems is that flooded mangrove forests and coastal wetlands often are destroyed to build shrimp ponds. Mangrove forests are extremely important as nurseries for a wide variety of ocean species. They absorb excess nutrients and sediment that would otherwise pollute near shore waters and threaten coral reefs. About half of all mangrove forests in the world already have been destroyed. Shrimp farms are thought to be responsible for about one-fourth of that destruction. Furthermore, because shrimp farms often are stocked in very high densities, fresh seawater is flushed regularly through the ponds to wash out uneaten food, dead animals, faeces, ammonia, phosphorus, and carbon dioxide. To prevent diseases among the teeming shrimp populations, most farmers also treat the ponds with antibiotics and chemicals such as formalin and calcium hypochlorite to kill pathogens and pests. All these wastes can leak into freshwater aquifers or overload coastal waters into which they are dumped, causing eutrophication and poisoning large numbers of resident organisms. Similar problems often occur in salmon-raising operations. Most Asian shrimp farms are stocked with hatchery-produced young shrimp that can be certified free of diseases. In Latin America, however, many shrimp farmers prefer to stock their ponds with juvenile shrimp caught in the wild because they are cheaper and are thought to be stronger and have a higher survival rate. Shrimp harvesters scour estuaries and tidal wetlands to collect young shrimp to sell to farmers. Their fine-mesh nets catch large numbers of unwanted "by-catch" species. Although evidence is sparse, there are concerns that this harvest depletes populations of both wild shrimp and many other species. Furthermore, carnivorous species like salmon and shrimp often are fed high-protein fish meal made from wild ocean fish (sardines, anchovies, pilchard, and other low-value species). Because it takes roughly 2 kg of fish meal to produce a kilogram of farmed fish or shrimp, the result is a net loss of protein. Not all aquaculture operations are environmentally harmful. With conscientious, scientific management, excess feeding can be minimized, diseases can be controlled without harmful chemical or antibiotic releases, water use can be minimized, and polluted effluent can be treated before being discharged into the environment. Rather than abandon contaminated ponds and start over building expensive new facilities on virgin land, farmers are learning to be careful in how they manage their operations. There isn't yet a certification process, however, so consumers can't tell whether the seafood products they buy have been obtained in an ecologically sound and sustainable manner. So, while eating shrimp is probably safe for you, it may not be good for the environment. This example is only one of many dilemmas we face with respect to food and agriculture. In this chapter we will look at global food supplies and some of the problems associated with production and distribution of food. **Answer the following questions:** a. Explain three (3) problems or issues raised from this case. (6 marks) b. Based on the problems or issues raised above, * Apply problem solutions (Seven Steps Approach or Problem Solving Tools) in addressing them. (10 marks) * Support your answers in (b)(i) with appropriate Qur'anic verse and explain. (4 marks) **END OF QUESTIONS**