Unit 7 Controlling Lessons 1 PDF

Unit 7 | Controlling Lessons 1: Nature of Controlling; Link between Planning and Controlling Organization and Management 11 - Aequitas November 12, 2024 Objectives ▪ describe the link between planning and controlling ▪ explain the various control methods and systems Outline for today’s class… ▪ U...

Unit 7 | Controlling Lessons 1: Nature of Controlling; Link between Planning and Controlling Organization and Management 11 - Aequitas November 12, 2024 Objectives ▪ describe the link between planning and controlling ▪ explain the various control methods and systems Outline for today’s class… ▪ Update and reminder on Enabling Task 2 ▪ Discussion on controlling ▪ (If there is time, work on ET 2) As soon as the boss decides he wants his workers to do something, he has two problems: making them do it and monitoring what they do. – Robert Krulwich Controlling ▪ Controlling is the process of monitoring, evaluating, and correcting organizational performance to ensure that goals are met. It aligns actual performance with set objectives and standards. ▪ Controlling is ongoing; managers must regularly check performance and adjust strategies or actions as needed, ensuring the organization stays on course toward its goals. Controlling What are the steps in the controlling process? Controlling Link between Planning and Controlling ▪ Planning sets the standards; controlling enforces them. Planning establishes the goals, objectives, and standards that the organization aims to achieve. Controlling then measures actual performance against these standards to ensure alignment. ▪ Without the goals set in planning, there would be no benchmarks for controlling. Link between Planning and Controlling ▪ Summary of link between planning and controlling: 1. Formulate the plans. 2. Carry out the plans through strategies formulated. 3. Monitor and compare actual performance with plans. 4. Correct deviations and return to no. 2; or improve future plans by going back to no. 1. Task ▪ In groups of four (4), kindly work on the following case demonstrating the relationship between planning and controlling. Read the case carefully and answer the given questions. Let’s reflect… Think of a time when you had to adjust a plan in your own life. How did you know changes were needed? What did you do in response? Let’s go deeper… Why is it important for a business to control its operations rather than only creating a plan? How does controlling help identify whether a plan is realistic or needs adjustments? Unit 7 | Controlling Lessons 1: Nature of Controlling; Link between Planning and Controlling Organization and Management 11 - Aequitas November 14, 2024 Objectives ▪ describe the link between planning and controlling Outline for today’s class… ▪ Continuation of discussion on controlling (answer group task) ▪ Reflection Link between Planning and Controlling ▪ Planning sets the standards; controlling enforces them. Planning establishes the goals, objectives, and standards that the organization aims to achieve. Controlling then measures actual performance against these standards to ensure alignment. ▪ Without the goals set in planning, there would be no benchmarks for controlling. Link between Planning and Controlling ▪ Summary of link between planning and controlling: 1. Formulate the plans. 2. Carry out the plans through strategies formulated. 3. Monitor and compare actual performance with plans. 4. Correct deviations and return to no. 2; or improve future plans by going back to no. 1. Task ▪ In groups of four (4), kindly work on the following case demonstrating the relationship between planning and controlling. Read the case carefully and answer the given questions. Let’s reflect… Think of a time when you had to adjust a plan in your own life. How did you know changes were needed? What did you do in response? Let’s go deeper… Why is it important for a business to control its operations rather than only creating a plan? How does controlling help identify whether a plan is realistic or needs adjustments?  Planning and controlling are cyclical and interdependent: the plan sets goals and desired outcomes, and control assesses the progress towards these Insight outcomes, providing feedback to improve future plans. This relationship is central to a well-functioning management process, as it allows continuous refinement and adaptability. Unit 7 | Controlling Lesson 2: Control Management System Organization and Management 11 - Aequitas November 15, 2024 Objectives ✓ describe the link between planning and controlling ▪explain the various control methods and systems by differentiating them and giving examples of each Outline for today’s class… ▪ Reading on control management system ▪ Group activity + presentation ▪ Reflection Control Methods and Systems ▪ First, read the following articles individually (READING TIME: 10 minutes): 1. “Management Control Systems” (Indeed) (https://www.indeed.com/career-advice/career- development/cost-control-methods) 2. “The Control Process” (Lumen) (https://courses.lumenlearning.com/wmopen- principlesofmanagement/chapter/the-control- process/) Task ▪ In your groups, fill in the table accordingly. ▪ Assigned control method per group: ▪ Group 1: Clear managerial assignments ▪ Group 2: Bureaucratic controls ▪ Group 3: Financial controls ▪ Group 4: Quality controls ▪ Group 5: Normative controls ▪ Group 6: Non-quantitative controls (from the Lumen article) Let’s reflect… How can different control methods and systems complement each other in ensuring an organization's success? How would combining these controls lead to better decision-making and outcomes? Insight Control methods and systems are essential tools in guiding an organization toward its objectives. Each control method addresses a specific organizational need, and combining them can provide a comprehensive oversight system. Unit 6 | Controlling Lesson 2: Management Control System Organization and Management 11 - Aequitas November 18, 2024 Outline for today’s class… ▪ Continuation of management control system (discussion + reflection) ▪ Results of Summative Test 2 Budget control ▪ considered the best-known control device; budget and control are, in fact, synonymous ▪ A budget is an instrument of planning, management, and control. Why? ▪ The budget is a controlling tool, because it allows managers to keep track of costs and expenses, and determine whether they are above or within limits. Insight Control methods and systems are essential tools in guiding an organization toward its objectives. Each control method addresses a specific organizational need, and combining them can provide a comprehensive oversight system. Results of Summative Test 2 1-10. (Multiple Choice) Results of Summative Test 2 11. Key components: inputs, processes, outputs? ▪ Inputs: raw materials, staff, customer feedback, new sustainability guidelines ▪ Processes: order-taking, meal preparation, adherence to school’s ecological policies, collection of feedback ▪ Outputs: meals and beverages served, customer wait times, customer satisfaction, compliance with sustainability policy, action on feedback received Results of Summative Test 2 12. Interrelationships? ▪ Inadequate and ill-equipped staff will result to long wait times and substandard food quality. ▪ Current customer food choices may result to customer dissatisfaction amid demand for healthier options. ▪ Eco-friendly packaging will contribute to higher costs, but it will satisfy customer preferences and contribute to brand image as it adheres to school’s eco-policy. Results of Summative Test 2 13. Recommendations? ▪ Adjust staffing during peak hours ▪ Implement eco-friendly packaging, while managing operational costs (or give discounts for reusable containers) ▪ Add more healthy options to satisfy customers Results of Summative Test 2 14-15. How would you respond to K-12 applicants? What is the importance of training and development in this case? ▪ The point: Acknowledge that K-12 will not be on the same level as college students, but they can be trained. How would you train and develop K-12 applicants who may not readily possess the necessary skills?