Unit 1 session 2.pptx

Online MBA Semester I Organizational Behavior and Human Resource Management Course Code - (OMBA-103) Unit 1: Lesson 2: Introduction to organizational behavior (Part: 2) PART 1: LEARNING OUTCOMES At the end of the session you will know: 1. Various features of organizations and their significance 2....

Online MBA Semester I Organizational Behavior and Human Resource Management Course Code - (OMBA-103) Unit 1: Lesson 2: Introduction to organizational behavior (Part: 2) PART 1: LEARNING OUTCOMES At the end of the session you will know: 1. Various features of organizations and their significance 2. The reason why study of OB is important for business management 3. Challenges and Opportunities for OB Practitioners FEATURES OF ORGANIZATION 1. A powerful tool created by human beings 2. Organizations live longer 3. Not open to everybody (process of hiring is very important) 4. Systems designed for stability and control 5. Organizational relationships are reciprocal ORGANIZATIONS AS METAPHORS Viewing organizations symbolically . The model shows the many-sided character of organizational life. How members see their organization. Brain Organism Machine Culture Instrument Of domination Political system Flux Psychic prison WHY IS THE STUDY OF OB IS IMPORTANT BUSINESS MANAGEMENT Human behaviour in organizations is complex and difficult to understand. Organizations have been described as clockworks in which human behaviour is logical and rational, but often seem like snake pits (reflecting chaos) to those who work in them. Clockwork suggests an orderly, idealized view of organizational behaviour without any conflict because all the working parts (the people) mesh smoothly. The snake pit refers to daily conflict, distress, and struggle in organizations. The complexity and dark side of human behaviour can be seen in workplace violence for example. FORMAL AND INFORMAL ORGANIZATIONS Formal organization (Overt) • • • • • • • Goals and objectives Policies and procedures Job descriptions Financial resources Authority structure Communication channels Products and services Beliefs and assumptions • • • • • Perceptions and attitudes Values Feelings (fear, joy, trust, hope) Group norms Informal leaders CHALLENGES AND OPPORTUNITIES FOR OB PRACTITIONERS • Responding to Globalization • Responding to Globalization • Managing Workforce Diversity • Managing Workforce Diversity • Improving Quality and Productivity (TQM) • Improving Quality and Productivity (TQM) In every challenge lies an opportunity • Improving People Skills • Coping with • Empowering People (from “Temporariness” management control to • empowerment) • Helping Employees • From Stability to Flexibility Innovation and Change Balance • Work/Life Conflicts • Improving Ethical Behavior Management is nothing but motivating people to work Knowledge of OB – a tool in the hands of managers Helps managers: • Improve people skills • Learn to cope with rapid and ongoing change • Create an ethically healthy work climate THUS, OB IS ABOUT .... Replacing intuition with systematic study.