Unit 1 session 1.pptx

Online MBA Semester I Organizational Behavior and Human Resource Management Course Code - (OMBA-103) Unit 1: Lesson 1 Introduction to organizational behavior (Part: 1) PART 1: LEARNING OUTCOMES At the end of the session you will know: 1. The meaning of Organizational Behaviour (OB) 2. How OB is di...

Online MBA Semester I Organizational Behavior and Human Resource Management Course Code - (OMBA-103) Unit 1: Lesson 1 Introduction to organizational behavior (Part: 1) PART 1: LEARNING OUTCOMES At the end of the session you will know: 1. The meaning of Organizational Behaviour (OB) 2. How OB is different from related disciplines 3. The key elements in the study of OB 4. The goals of OB 5. The contribution of various disciplines to the field of OB • Organization? • Behaviour? • Organizational behaviour? DEFINING AN ORGANIZATION A consciously coordinated social unit, that functions on a relatively continuous basis, is driven by formal rules, and comprises of two or more individuals working towards a common goal. • A system of consciously coordinated activities of two or more persons. • Social units deliberately constructed and reconstructed to seek specific goals. BEHAVIOUR Refers to all activities of living beings Thoughts (cognitions) Behaviour Emotions (effects) ORGANIZATIONAL BEHAVIOR Organizational Behavior (OB) A field of study that investigates the impact that individuals, groups, and structure have on behavior within organizations, for the purpose of applying such knowledge toward improving an organization's effectiveness. Systematic Study Looking at relationships, attempting to attribute causes and effects, and drawing conclusions based on scientific evidence “An applied science that deals with the study and application of knowledge about how people – as individuals and as groups – act within organizations. It strives to identify ways in which people can act more effectively” (Newstrom & Davis, 1993) • A scientific discipline with a theoretical backing • OB applies broadly to the behavior of people in all types of organizations – business, government, schools, & service organizations • Has a broad canvas • Different from HRM DIFFERENCE BETWEEN OB AND RELATED DISCIPLINES Applie d Theoreti cal Organizatio nal Developme nt Human Resource Manageme nt Organizatio nal Theory Organizati onal Behaviour Macr o Micr o KEY ELEMENTS IN THE STUDY OF ORGANIZATIONAL BEHAVIOR 1. 2. 3. 4. 5. The organization / its mission / task People viz. the internal social system The structure viz. the hierarchy, the formal relationships Technology viz. infrastructure The external environment ‘Reciprocal influence’ KEY ELEMENTS IN THE STUDY OF ORGANIZATIONAL BEHAVIOR External Business Environment (Socioeconomic, Political , Cultural) Structure (Formal groups driven by power relationships) Organization (Mission, Vision, Task, Leadership, Internal environment) Customers, Competitor s Technology FOUR GOALS OF OB 1. 2. 3. 4. Describe Understand Predict Control/Manage …… Human Behavior at Work Ultimate Aim: The setting up of conditions to improve organizations so as to maximize human potential (organizational effectiveness) Social organizations (E.g. Family) Individual Work organizations (E.g. Employer) Individuals affect and are affected by organizations of different types FOCUS OF OB Group level Organization systems level Individual Level CONTRIBUTING DISCIPLINES TO THE FIELD OF OB Psychology The science that seeks to measure, explain and sometimes change the behavior of humans and other animals. Psychology • Learning • Motivation • Personality Emotions • Perception • Training • Leadership effectiveness • Job satisfaction • Individual decision making • Performance appraisal Attitude measurement Employee selection • Work design • Work stress Individual Sociology The study of people in relation to their fellow human beings. • • • • • • Group dynamics Work teams Communication Power Conflict Intergroup behavior Individual Sociology • Formal organization theory • Organizational technology • Organization change • Organization culture Individual Social psychology An area within psychology that blends concepts from psychology and sociology and that focuses and the influence of people on one another. Social psychology • • • • • Behavioral change Attitude change Communication Group processes Group decision making Group Anthropology The study of societies to learn about human beings and their activities. • Comparative values • Comparative attitudes • Cross-cultural analysis Group • Organizational culture • Organizational environment Organization system Anthropology Studies the physical and cultural origins & development of the human species, races, tribes, civilizations, their customs & beliefs. National Character