Family Business Succession Planning PDF
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Symbiosis International University
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This document discusses the essential aspects of family business, highlighting definitions of family businesses, their structure, and the crucial role of succession planning. It covers ownership, control, succession, participation, identity, and specific examples of successful family enterprises, including the Tata Group, Infosys, and the TVS Group, and addressing resilience during family business challenges, including crises and transitions. It also offers insights into the economic impact and the uniqueness of family businesses in the Indian economy. It includes detailed comparisons between management and ownership succession, emphasizing the significance of timing, complexity, and emotional dynamics.
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FAMILY BUSINESS DEFINITIONS OF FAMILY BUSINESS Definitions of Family Business 1.Basic Definition: A family business is an organization where decision-making is influenced by multiple generations of a family—related by blood, marriage, or adoption—who have significant control over ownership a...
FAMILY BUSINESS DEFINITIONS OF FAMILY BUSINESS Definitions of Family Business 1.Basic Definition: A family business is an organization where decision-making is influenced by multiple generations of a family—related by blood, marriage, or adoption—who have significant control over ownership and management. 2.Alternative Definitions: 1.OECD Definition: A company where more than 50% of voting rights are owned by the family. 2.Chrisman et al.: A business is a family business if the family has a substantial influence and intends to keep control across generations. WHAT CONSTITUTES A FAMILY BUSINESS? Ownership: The family holds significant equity or ownership stakes in the business, giving them control over strategic decisions. Ownership may be concentrated in one generation or spread across multiple generations of the family. Shared ownership often requires formal agreements or structures to prevent disputes and ensure fairness. WHAT CONSTITUTES A FAMILY BUSINESS? Control: Family members often occupy key roles in governance (e.g., board of directors), management, or operational leadership. Decision-making power usually rests with family members, either through voting rights, shareholding, or informal influence. This control allows the family to align the business’s objectives with their long-term vision and values. WHAT CONSTITUTES A FAMILY BUSINESS? Succession: Succession planning is a hallmark of family businesses, involving the preparation to transfer leadership and ownership to future generations. Intent to maintain family ownership over time distinguishes family businesses from other types of enterprises. Challenges include preparing the next generation, resolving potential conflicts, and balancing merit-based leadership with familial ties. WHAT CONSTITUTES A FAMILY BUSINESS? Participation: Family members are actively involved in the day-to- day operations, from management to entry-level roles. Participation fosters a sense of commitment and deep understanding of the business. Some family businesses encourage external hires to bring fresh perspectives while retaining family oversight. WHAT CONSTITUTES A FAMILY BUSINESS? Identity: The business’s identity is closely tied to the family’s name, reputation, and values. Customers, employees, and partners often associate the business with the family’s legacy, creating a unique brand identity. Upholding this identity can be a motivating factor for long-term success and sustainability. SUCCESSION AND CONTINUITY Family Businesses are the backbone of the Indian Economy, contributing over 75% to India’s GDP. While great opportunities lie ahead for Family Business of India as our country is growing at an unprecedented rate there are also challenges in the survival of family business. Various reasons which lead to survival issues in family business are financial mismanagement, family conflicts & disagreements, external factors like government policies or competition, leadership issues and so on. One of the major reasons a lot of family businesses are not able to survive is Succession Planning. WHAT IS SUCCESSION PLANNING? Succession planning is the process of identifying and developing successors to key positions in a business to take over the business from the current owners. It ensures continuity of the business, helps to avoid conflict within the family and helps in preserving the family’s legacy. WHY IS IT NEEDED? Business Continuity Family conflict Preserving values and resolution traditions Build trust Retention of business Expertise and knowledge and skills Compliance Skill development and Employee morale planning Reduced risk of financial loss SUCCESSION PLANNING Successful succession plan can be divided into the following two parts: Succession of ownership Succession of management SUCCESSION OF OWNERSHIP Designing the framework for succession - Key aspects in the designing phase include selecting successors and determining each member’s/family faction’s share, listing down businesses/assets and ascertaining valuations, finalizing a legal structure to hold the assets, devising a robust migration strategy from a tax and regulatory perspective which achieves the objectives, identifying an independent mediator who is trusted and accepted by all SUCCESSION OF OWNERSHIP Current ownership structure and its alignment with future goals - The ownership structure of a family business defines the manner of distribution of profits, along with associated rights and entitlements. Moreover, it must align with the strategic vision and future goals of the family to ensure business growth and longevity of the family’s legacy. SUCCESSION OF OWNERSHIP Comprehensive succession plan that includes legal, financial and tax considerations - A robust succession plan should be designed keeping in mind the legal, financial, regulatory and tax considerations to ensure a seamless and cost- efficient transfer of assets. The plan should be comprehensive in nature to protect the financial health and legacy of the family while minimizing potential conflicts and other liabilities such as tax, stamp duty, etc. SUCCESSION OF OWNERSHIP Family dynamics - Understand the relationships and dynamics within the family to address any potential conflicts and work towards consensus. CHALLENGES FACED BY FAMILIES IN SUCCESSFUL OWNERSHIP Emotional resistance TRANSITION Family dynamics Communication issues Financial disputes Legal and tax implications Time and patience Particulars Trust Will Definition Indian Trust Act, 1882 (‘Trust Act’) Will, as defined in the Indian defines ‘Trust’ as ‘an obligation Succession Act, 1925, means ‘the annexed to the ownership of legal declaration of the intention property, and arising out of a of a testator with respect to his confidence reposed in and property which he desires to be accepted by the owner, or carried into effect after his death’. declared and accepted by him, for the benefit of another, or of another and owner’ Effectivenes Trust comes into effect as soon as A will comes into effect only after s it is created, and hence provides the death of the testator and the the flexibility to distribute the completion of probate. assets before as well as after death. Requiremen Not required; trust remains a Required; since a will requires a t of probate private document. probate from a High Court, the process and contents of the will become public. Particulars Trust Will Segregation of Possible Not possible ownership and management Continuity and Provides a seamless transition of Can delay asset distribution transition management and control of assets as a will comes into effect post death and completion of the probate process Flexibility Revocable trusts can be changed during Can be changed at any time the trustor’s lifetime. Irrevocable trusts before death, as long as the cannot be changed individual is mentally competent. Complexity More complex and expensive to set up Generally simpler and less and cost initially but can save time and money in expensive to create, but the long run probate can add to the complexity and cost Segregation of Possible Not possible ownership and management SUCCESSION OF MANAGEMENT Timing of transition - Timing of transition is the most important ingredient for a successful management succession. The correct timing can lead to a seamless management change, business continuity and familial harmony, while poor timing may cause operational disruptions impacting business growth and lead to disputes within the family. Key factors, which one may consider for timing the transition include the readiness of the new leadership, ability and wish of the current owners to transfer management-related powers, current market conditions, overall business position, operational and financial stability and family dynamics. SUCCESSION OF MANAGEMENT Current management structure and identifying potential leaders - Before a management transition, it is crucial to understand the existing structure and other aspects such as the working style, hierarchy, etc. Evaluating the structure helps assess efficiency, requirement of professionals, responsibility allocation and the balance between family and nonfamily staff. Based on these factors, the future leaders from both within the family and non-family, can be identified. The process should be based on factors such as qualification, skills, competency, desire, alignment with the core family/business values, etc. SUCCESSION OF MANAGEMENT Unbiased approach in selecting the next leaders - For an organisation to thrive in the long term, it is essential to adopt an impartial approach for choosing new leaders, especially during management transitions. Meritocracy in the selection process is key, and this is particularly challenging for family-run businesses, where emotional ties and the preference for keeping leadership within the family can cloud one’s independent judgment. SUCCESSION OF MANAGEMENT Training and development for future leaders - Training and development are essential components for the development of a potential next generation leader and, therefore, this forms an integral part of the entire management succession plan and its lifecycle. It is important to prepare the next generation by equipping them with the necessary skills, knowledge and experience so that they can effectively take up leadership roles going forward. In family businesses, this often means that the younger family members and/or identified employees start receiving the right development and mentorship to prepare them for future SUCCESSION OF MANAGEMENT Impact on company culture - Company culture refers to the shared values, beliefs, attitudes and practices that characterise an organisation. Management transitions in family businesses can significantly affect company culture since with the arrival of new leaders, there is going to be a possible shift in management style, reflecting their unique values and vision, which impacts the company culture. Therefore, the entire transition should be planned so as to ensure that the core values and the culture of the company do not get compromised. SUCCESSION OF MANAGEMENT Communication strategies - Effective communication is essential for a smooth transition in family business succession. It helps navigate emotional complexities and potential conflicts by reducing misunderstandings and aligning expectations. Key strategies include open dialogue, regular meetings, conflict resolution mechanisms, professional facilitation and establishing a feedback mechanism. KEY DIFFERENCES BETWEEN MANAGEMENT AND OWNERSHIP SUCCESSION Particulars Management succession Ownership succession Focus Focuses on the business aspects pertaining to Focuses on the legal and leadership, operational decisions, roles and financial transfer of responsibilities, growth of business through strategic ownership of assets/ business decisions, etc. Timing Can take place independently of ownership succession; Often occurs at specific life non-family members may take over management events (e.g. retirement, responsibilities death) Complexity It is all about assigning roles and responsibilities in Often involves complex legal order to drive the business towards growth. and financial considerations – Management succession may have its own peculiar e.g. tax and other regulatory challenges – e.g. identifying the right persons with the implications. right skill set, co-existence of multiple family members in the business and other aspects like allocation of decision-making power. Emotional Can be more emotionally charged, as it directly affects The emotional dynamics in dynamics the day-to-day involvement of family members in the ownership succession are business. multifaceted and can significantly impact the success of the transition. ECONOMIC IMPACT AND UNIQUENESS OF FAMILY BUSINESS Employment Creation: Family businesses are major employers in India. They account for nearly 79% of organized sector employment and contribute significantly to the informal sector as well. In recent years, employment in family businesses has grown steadily, particularly in sectors such as retail, manufacturing, and services. GDP Contribution: Family businesses are estimated to contribute approximately 70% of India's GDP. With the growth of the middle class and increased urbanization, sectors dominated by family businesses—such as consumer goods and real estate —have witnessed consistent GDP growth. Long-term sustainability Example – TATA Group 1.The Tata Group’s emphasis on ethical business practices and community welfare demonstrates long-term sustainability. Founded in 1868, it has diversified across industries, including steel, automobiles, and IT services. 2.Rationale: The group’s focus on values, corporate governance, and innovation ensures enduring success while addressing societal needs. Innovation and Entrepreneurship Example - Infosys Infosys, a family-influenced IT giant, has consistently driven innovation by investing in digital transformation, AI, and blockchain technologies. Rationale: A commitment to fostering entrepreneurship within the organization has allowed Infosys to remain competitive in a rapidly evolving global market. Regional Development Example – TVS The TVS Group has significantly contributed to industrialization and job creation in Tamil Nadu and neighboring states by setting up manufacturing hubs and training centers. Rationale: By promoting local employment and enhancing infrastructure, family businesses like TVS strengthen regional economies. Resilience during crisis Example – Mahindra & Mahindra During the COVID-19 pandemic, Mahindra adapted quickly by repurposing facilities to produce ventilators and providing essential supplies. The company also accelerated its digital initiatives to maintain customer engagement. Rationale: Family-owned businesses often exhibit resilience during crises because they tend to have "deep pockets" – a result of generations of accumulated wealth and reinvested profits. This financial cushion allows them to withstand economic downturns, maintain operations, and support communities during challenging times. Furthermore, their long-term vision and commitment to preserving family legacy encourage prudent decision- Flexibility and Agility Family businesses can adapt quickly to market changes due to centralized decision-making and strong personal commitment. Example During the liberalization of the Indian economy, the Aditya Birla Group rapidly diversified into telecommunications, cement, and financial services. Strong Relationships with Stakeholders Family businesses often build strong, trust-based relationships with employees, customers, and suppliers. Example Dabur, owned by the Burman family, has maintained long-standing relationships with distributors and farmers, ensuring consistent supply and quality. Integration of Family Values into Business Family values often influence the company’s mission, vision, and culture, creating a unique identity. Example Infosys, co-founded by Narayana Murthy and influenced by family values, integrates ethical practices and employee welfare into its operations. Succession Challenges Passing leadership across generations can be both an opportunity and a challenge due to differing visions and expectations. Example The Ambani family faced succession challenges between Mukesh and Anil Ambani, which led to a division of Reliance Industries into separate entities.