Project Management Module PDF

21/09/2024 Project Management Module Michael Kelly 1-1 1 Project Management Module Overview 1-2 2 1  21/...

21/09/2024 Project Management Module Michael Kelly 1-1 1 Project Management Module Overview 1-2 2 1  21/09/2024 Why Study Project Management Many people and organizations today have a new or renewed interest in project management Worldwide IT spending is expected to total $5.26 trillion in 2024, an increase of 7.5% from 2023, according to the latest forecast by Gartner, Inc. The project manager's employment rate is expected to grow by 6% by 2032 The Project Management Institute reported that by 2027, employers will need 87.7 million individuals working in project management–oriented roles 3 3 Why Study Project Management The US Bureau of Labor Statistics (BLS) reports a median US salary as of 2022 of $95,370 for project management professionals, with the bottom 10 percent earning a median of $52,500 and the top 10 percent $159,150 4 Michael Kelly 4 2  21/09/2024 Costs and Impacts of Poor Project Management Target  Target attempted to implement SAP into its Canadian businesses.  This roll-out was different from using custom supply chain software it used in the United States.  Unfortunately, the implementation was so bad (e.g., having to manually enter data for 75,000 products) that it contributed to Target’s decision to close all 133 Canadian stores, leaving nearly 18,000 employees out of work as of April 12, 2015 (Jackson, 2016). U.S. Air Force  Terminated a US$1.03 billion, seven-year project that was intended to replace about 240 outdated systems with a single integrated enterprise resource planning system to focus on the air force’s global supply chain (Charette, 2013). 5 5 Costs and Impacts of Poor Project Management Crowdstrike When CrowdStrike (ent customers a faulty update to its cybersecurity software in mid-July, the routine event quickly snowballed into an information technology outage of historic proportions. CrowdStrike stock fell into a tailspin as countless industries ground to a halt, causing more than $10 billion in estimated damages and leaving the company with a huge crisis management challenge. 6 6 3  21/09/2024 Costs and Impacts of Poor Project Management The outage struck an estimated 8.5 million computers across the globe. Factories, banks, hotels, retailers all felt the impact. So did emergency services and government offices. Airlines canceled an estimated 3,000 domestic flights that day and delayed another 11,000. The trouble persisted for a few more days, with more than 40,000 more flights either canceled or delayed. Delta Air Lines canceled more than 6,000 flights over five days, disrupting the travel plans of 1.3 million customers. Delta has estimated the outage cost it at least $500 million. 7 7 Why Study Project Management Organizations waste $97 million for every $1 billion spent on projects, according to PMI’s Pulse of the Profession® report The top skills employers look for in new college graduates are all related to  project management;  team-work;  problem-solving; and  verbal communications 8 8 4  21/09/2024 Project Management Module You will have the opportunity to develop the top skills employers look for in new college graduates:  project management;  team-work;  problem-solving; and  verbal communications 1 Lecture per week:  covering the theory 2 Practicals per week:  applying the theory to the group case study and submit deliverables  applying Microsoft Project Software and submit exercises 9 9 Project Management Module Learning Objectives 10 10 5  21/09/2024 Project Management Module Assessment 2: MCQs  Equally spaced throughout the semester 1: Group Project Management Case Study  Case Study Deliverables MS Project Exercises All deliverables and assessments must:  be submitted on time  comply with the ATU policies on Academic Integrity, Plagiarism, Turnitin Similarity, and Harvard Referencing 11 11 Project Management Module Topics and Deliverables 12 12 6  21/09/2024 Case Study Topics and Deliverables 13 13 Microsoft Project Practical Activities Microsoft Project Practical Activities Introduction to Microsoft Project Microsoft Project Help Views in Project Setting Up a New Project Working Time Task Entry Task Scheduling Displaying the Critical Path Entering the Resources Define Working Time for Resources Assign Resources Resource Views Save the Baseline Plan Track Progress Checking Progress Making Changes Viewing Reports 14 14 7  21/09/2024 To Be Successful in the Project Management Module Be persistent and apply yourself consistently Acquire and apply the knowledge Envision the following sporting metaphor: 1. Turn Up 2. Tog Out 3. Train Engage with the module materials, lectures and practicals Engage with your team members in the Case Study Group Submit the case study deliverables and exercises on time 15 15 The Nature of Information Technology Projects Topic 1 1-16 16 8  21/09/2024 Learning Objectives Understand  why information technology (IT) projects are organizational investments..  why projects are planned organizational change and why they must align with an organization’s business strategy. Define  what a project is and describe the attributes of a project.  the discipline called project management. Understand  the relationship among project portfolios, programs, and projects.  the disciplines of information technology and project management have evolved together and have led to how we manage projects today  1-17 the current state of IT project management.  why some projects fail and how to improve the likelihood of success. 17 Introduction Information Technology (IT) projects are organizational investments that require  Time  Money  And other resources such as people, technology, facilities, etc. Organizations expect some type of value in return for this investment IT projects enable the integration of technology in new products, services, or processes that can change existing relationships between an organization and its customers and suppliers as well as among the people within the organization. 1-18 18 9  21/09/2024 The PMBOK® Guide’s Definitions for … A project is a temporary endeavor undertaken to create a unique product, service, or result. A project manager is the person assigned by the performing organization to achieve the project objectives. PMBOK: The Project Management Book of Knowledge 1-19 19 Project Attributes Time Frame Purpose (to provide value!) Ownership Resources (the triple constraint) Roles  Project Manager  Project Sponsor  Subject Matter Expert (SME)  Technical Expert (TE) Risk & Assumptions Interdependent Tasks  progressive elaboration – steps & increments Planned Organizational Change Operate in Environments Larger than the Project Itself 1-20 20 10  21/09/2024 What is Project Management? Project Management is the application of knowledge, skills, tools and techniques to project activities to meet project requirements. Project Portfolio – a collection of diverse projects managed collectively to align with the organization’s strategy and overall plan to achieve competitive advantage. Program – a collection of projects within a project portfolio whose activities are coordinated so that the benefits of the program are great than the sum of the benefits of the individual projects. 21 21 Project Management and Information Technology 1940s 1950s 1960s 1970s 1980s 1990s 2000s 2010s First EDP PC Network Globalization Electronic Era Era Era Computer 1-22 22 11  21/09/2024 The State of IT Project Management The Standish Group (the CHAOS studies) and others have studied IT project success and failure. In general, a successful project is defined as one that is completed on time, within budget, and including all of the features or requirements envisioned. The bottom line is that, on a percentage basis, failed or challenged projects greatly exceed successful projects. 1-23 23 Why Many Projects Fail: Project Failure can be grouped into four categories – 1. People – The stakeholders of a project with varied roles and interests in the project’s success or failure. 2. Processes – This includes having a set of project management and product management processes. 3. Technology – Only three percent of IT project failures can be attributed to technical challenges but this percentage can be increased if obsolete, unproven, or incompatible technologies are used. 4. Organization – Organizational issues can lead to project failure. A lack of clear direction, improper strategy, rapidly changing business environment and/or customer needs can create a moving target for the product’s product or service. 1-24 24 12  21/09/2024 Why Many Projects Fail: Project Failure can be grouped into four categories – Examples 1-25 25 Improving the likelihood of success A Value-Driven Approach  Plain & Simple: IT Projects must provide value to the organization  Otherwise, what is the point of spending all that time, effort, and money?  Although senior management must make the difficult decision as to which IT projects receive funding and which ones do not, others must plan and carry out the project work.  Which situation is worse: Successfully building and implementing an information system that provides little or no value to the organization, or failing to implement an information system that could have provided value to the organization, but was developed or managed poorly?  It’s probably a moot point.  In either situation everyone with a direct or indirect interest in the project’s success loses. 1-26 26 13  21/09/2024 Improving the likelihood of success Socio-technical Approach  It’s not just about the technology or building a better mouse trap  It is understanding of the importance of addressing the business and organizational aspects of IT projects  As well as the purely technical tools and techniques of IT development  With that understanding in mind, involving end users and stakeholders early and often in the development process to the extent that they become partners with a vested interest in the project’s success.  Using this approach holds the promise of technologically successful projects with add value to the organization. 1-27 27 Improving the likelihood of success Project Management Approach  Using a project management approach to developing information systems has the potential to uncouple the results of undertaking a project from the selection individual team members.  Results are more a function of the processes and infrastructure. 1-28 28 14  21/09/2024 Improving the likelihood of success Project Management Approach  Five additional benefits are: 1. deployment a common set of tools and controls which provides a common language to compare projects throughout the organization 2. the ability to better estimate and control costs and schedules which leads to a more effective conservation of company resources 3. improved communication and status reports leads giving the developers the ability to manage expectations of stakeholders 4. competitive advantage for internal developers whose work might have to be outsourced if the quality and cost of their work can be bettered by outside competition 5. efficiency and effectiveness can often be achieved resulting in shorter 1-29 development times, lower costs, and higher quality. 29 Improving the likelihood of success Knowledge Management Approach  Lessons learned, best practices & shared knowledge  Knowledge management is a systematic process for acquiring, creating, synthesizing, sharing, and using information, insights, and experiences to transform ideas into business value.  In an information economy, knowledge and information are the currency which determine success.  Being a wise steward of this valuable asset and attempting to leverage that currency makes sense.  From the Standish Group quote “Out of knowledge you gain wisdom, and it is with wisdom that you can become truly 1-30 successful” 30 15  21/09/2024 Questions? 31 31 16