SAP S/4HANA Overview PDF

Summary

This document is a participant handbook for a SAP S/4HANA training course. The handbook provides an overview of SAP S/4HANA, including its features, benefits, and applications for various business scenarios. The document covers topics such as system-wide concepts, logistics, accounting, human capital management (HCM), and embedded analytics.

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S4H00 SAP S/4HANA Overview.. PARTICIPANT HANDBOOK INSTRUCTOR-LED TRAINING. Course Version: 20 Course Duration: 3 Day(s) Material Number: 50158531 SAP Copyrights, Trademarks and Disclaimers © 2022 SAP SE or an SAP affiliate company. All rights reserved. No part of this pub...

S4H00 SAP S/4HANA Overview.. PARTICIPANT HANDBOOK INSTRUCTOR-LED TRAINING. Course Version: 20 Course Duration: 3 Day(s) Material Number: 50158531 SAP Copyrights, Trademarks and Disclaimers © 2022 SAP SE or an SAP affiliate company. All rights reserved. No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP SE or an SAP affiliate company. SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP SE (or an SAP affiliate company) in Germany and other countries. Please see https://www.sap.com/corporate/en/legal/copyright.html for additional trademark information and notices. Some software products marketed by SAP SE and its distributors contain proprietary software components of other software vendors. National product specifications may vary. These materials may have been machine translated and may contain grammatical errors or inaccuracies. These materials are provided by SAP SE or an SAP affiliate company for informational purposes only, without representation or warranty of any kind, and SAP SE or its affiliated companies shall not be liable for errors or omissions with respect to the materials. The only warranties for SAP SE or SAP affiliate company products and services are those that are set forth in the express warranty statements accompanying such products and services, if any. Nothing herein should be construed as constituting an additional warranty. In particular, SAP SE or its affiliated companies have no obligation to pursue any course of business outlined in this document or any related presentation, or to develop or release any functionality mentioned therein. This document, or any related presentation, and SAP SE’s or its affiliated companies’ strategy and possible future developments, products, and/or platform directions and functionality are all subject to change and may be changed by SAP SE or its affiliated companies at any time for any reason without notice. The information in this document is not a commitment, promise, or legal obligation to deliver any material, code, or functionality. All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates, and they should not be relied upon in making purchasing decisions. © Copyright. All rights reserved. iii Typographic Conventions American English is the standard used in this handbook. The following typographic conventions are also used. This information is displayed in the instructor’s presentation Demonstration Procedure Warning or Caution Hint Related or Additional Information Facilitated Discussion User interface control Example text Window title Example text iv © Copyright. All rights reserved. Contents vii Course Overview 1 Unit 1: SAP S/4HANA Overview 3 Lesson: Describing SAP S/4HANA 33 Unit 2: Navigation 34 Lesson: Using SAP Fiori 43 Exercise 1: Discover SAP Fiori Applications 47 Exercise 2: Operate the SAP Fiori Launchpad Home Page and SAP Fiori Applications 61 Lesson: Using the SAP Business Client — Optional 65 Exercise 3: Log On to an SAP System Using the SAP Business Client - Optional Exercise 72 Lesson: Using SAP Logon (GUI) 85 Exercise 4: Navigate in SAP S/4HANA 95 Unit 3: System-Wide Concepts 97 Lesson: Describing Organizational Units 99 Lesson: Describing Master Data Concepts 103 Exercise 5: Display a Business Partner 109 Exercise 6: Display a Product/Material Master Record 117 Unit 4: Logistics 118 Lesson: Using Purchase-to-Pay Processing 125 Exercise 7: Create a Purchase Order 129 Exercise 8: Create the Goods Receipt for the Purchase Order 135 Exercise 9: Perform Invoice Verification 142 Lesson: Using Plan-to-Produce Processing 149 Exercise 10: Create Planned Independent Requirements (PIRs) 155 Exercise 11: Execute the MRP Live Planning Run 161 Exercise 12: Execute a Discrete Production 172 Lesson: Using Order-to-Cash Processing 179 Exercise 13: Create a Sales Order 185 Exercise 14: Create an Outbound Delivery 191 Exercise 15: Create a Billing Document © Copyright. All rights reserved. v 203 Unit 5: Accounting 204 Lesson: Using Financial Accounting (FI) 213 Exercise 16: Understand a Customer Master Record 217 Exercise 17: Work with Accounts Receivable 227 Exercise 18: Understand Reconciliation Accounts 231 Exercise 19: Display a Balance Sheet / Income Statement 239 Exercise 20: Work with Accounts Payable 247 Exercise 21: Understand the Impact of Accounts Payable on the Balance Sheet / Income Statement 252 Lesson: Using Management Accounting (CO) 259 Exercise 22: Understand the Integration between FI and CO 265 Unit 6: Human Capital Management (HCM) and SAP SuccessFactors 266 Lesson: Using SAP ERP HCM and SAP SuccessFactors 287 Exercise 23: Work with Human Capital Management 299 Unit 7: Embedded Analytics 300 Lesson: Using Embedded Analytics 319 Exercise 24: Analyze Incoming Sales Orders 327 Exercise 25: Apply the Query Browser 335 Unit 8: SAP Activate and Best Practices 337 Lesson: Describing SAP Activate and Best Practices 355 Unit 9: SAP Services 357 Lesson: Accessing SAP Services vi © Copyright. All rights reserved. Course Overview TARGET AUDIENCE This course is intended for the following audiences: Application Consultant Support Consultant Technology Consultant Project Manager Systems Architect Executive Business User Super / Key / Power User © Copyright. All rights reserved. vii viii © Copyright. All rights reserved. UNIT 1 SAP S/4HANA Overview Lesson 1 Describing SAP S/4HANA 3 UNIT OBJECTIVES Describe SAP S/4HANA © Copyright. All rights reserved. 1 Unit 1: SAP S/4HANA Overview 2 © Copyright. All rights reserved. Unit 1 Lesson 1 Describing SAP S/4HANA LESSON OBJECTIVES After completing this lesson, you will be able to: Describe SAP S/4HANA SAP S/4HANA Overview Figure 1: The World Is Changing The numbers shown in the figure, The World is Changing, illustrate that the world around us is getting more complex. This complexity is due to the following factors: Exponential growth of digital information (social, mobile, big data). Globalization and the spread of business networks. Internet of Things, or Internet of Everything. The response so far has been to add more complex business processes, organizations, and software solutions. The world has continued to change and so to have business challenges and opportunities. Today’s world is digital and networked. The pace of data generation is accelerating – in the last two years, 90% of world data has been generated. © Copyright. All rights reserved. 3 Unit 1: SAP S/4HANA Overview Over the next two years, there will be 40% growth in the adoption of business networks. By the end of the decade, 212 billion things, from cars, to heavy equipment, to consumer appliances, will be connected to the internet. By 2020, there will be 9 billion mobile users in the world. Last year alone, 51% of workloads were processed in the cloud. That amount will only grow for the foreseeable future. The increase in the use of mobile devices, social media, and cloud technologies, and the amount of data they generate have transformed the way we live and work. In fact, 61% of companies report that the majority of their people use smart devices for everything from e- mail to project management to content creation. Machine learning (ML) is the study of algorithms and statistical models that computer systems use to progressively improve their performance on a specific task. ML algorithms build a mathematical model of sample data, known as training data, in order to make predictions or decisions without being explicitly programmed to perform the task. Artificial intelligence (AI) is an area of computer science that emphasizes the creation of intelligent machines that work and react like humans. Some of the activities computers with AI are designed for include: Speech recognition Learning Planning Problem solving While all of these advancements have improved our lives and provided us with greater opportunities for innovation than ever before, they have also accelerated the rise of an entirely new problem to contend with. That is the unprecedented and crippling complexity that suffocates innovation. The world may be getting smarter, but it has not gotten any easier. Massive consumerization of IT means online purchasing, banking, and completing online applications has become commonplace. Think about how much digital data you created today. Perhaps it is of interest to some organizations, but they can only integrate it with their core business processes if they run SAP S/4HANA. Data is extremely valuable. 4 © Copyright. All rights reserved. Lesson: Describing SAP S/4HANA Figure 2: Advances in Technology In the last few years, there have been significant advances in technology that application developers can take advantage of to build smarter and more powerful applications. Examples include the following: Multi-core processors enabling parallelism of tasks means more throughput of data and faster processing to give us real-time responses. Big memory enables us to fit an entire organization's database in memory, which means we lose the mechanical spinning disk and the latency it brings. Advances in the design of the on-board cache means that data can pass between memory and CPU cores rapidly. In the past, even with large memory, this was a bottleneck as the hungry CPUs demanded more data and the journey from memory to CPU was not optimal. Increasing your server landscape means you can slot more servers into your landscape to add more processing power or memory to scale to any size. Animation: Advances in Technology For more information on Advances in Technology, please view the animation in the lesson Describing SAP S/4HANA in your online course. SAP rewrote its business application software to exploit the new hardware fully. SAP worked closely with leading hardware partners who shared the product blueprints of their new CPU architectures, so that SAP knew how to write the very best modern software to extract as much power as possible. Cloud computing technology has matured in the last few years and is now a compelling deployment option for our customers who do not want to take on the complexity and cost of the installation and maintenance of IT landscapes. The use of virtual machines lowers the costs associated with running enterprise-wide applications. Public cloud services based on © Copyright. All rights reserved. 5 Unit 1: SAP S/4HANA Overview subscription models increase access for everyone to the latest solutions and therefore reduce the costs by simplifying everything. The Intelligent Enterprise Figure 4: SAP S/4HANA in the Intelligent Enterprise: Big Picture We believe that best-run business are intelligent enterprises. They apply advanced technologies and best practices within agile, integrated business processes. This graphic shows the Intelligent Enterprise solution portfolio and how the pieces come together. Let’s look in more detail. Business Technology Platform Provides data management and analytics and supports application development and integration. It also allows our customers to use intelligent technologies – such as artificial intelligence, machine learning, and the Internet of Things – to drive innovation. Business network Helps customers digitalize cross-company business processes. The network builds on our procurement, travel, and contingent workforce solutions. It helps our customers work together to build flexible value chains. Experience management Helps organizations evaluate and act on customer, partner, and employee sentiment. Understanding what your stakeholders want and how they feel is critical to making the right decisions. Intelligent suite Helps to run agile, integrated business processes. We help manage every part of the organization – employees, customers, products, spend, finance, and IT. With embedded analytics, we offer a 360-degree view of the business. Industry cloud 6 © Copyright. All rights reserved. Lesson: Describing SAP S/4HANA Allows customers to discover and deploy vertical solutions from SAP and partners. These help customers apply leading-edge industry best practices and extend current business processes. Sustainability management Helps customers understand and manage their impact on people and the environment. Climate 21 is the name of our initiative behind our new crop of sustainability management solutions. These solutions help businesses understand and manage greenhouse gas emissions. The Intelligent Enterprise, read more: https://www.sap.com/products/intelligent- enterprise.html?url_id=ctabutton-glo-icon-ie&btp=d01a5612-66fd-40e3-8b53- bb605d549504 Figure 5: SAP S/4HANA in the Intelligent Enterprise: Business Processes A key part of the strategy is the integration of end-to-end processes. SAP made integrating these processes a top priority. Our breadth of solutions makes this possible. Figure 6: SAP S/4HANA in the Intelligent Enterprise: Business Technology Platform © Copyright. All rights reserved. 7 Unit 1: SAP S/4HANA Overview The Business Technology Platform provides data management and analytics and supports application development and integration. Also, it allows our customers to use intelligent technologies – such as artificial intelligence, machine learning, and the Internet of Things – to drive innovation. Animation: SAP S/4HANA in the Intelligent Enterprise: Business Technology Platform For more information on SAP S/4HANA in the Intelligent Enterprise: Business Technology Platform, please view the animation in the lesson Describing SAP S/ 4HANA in your online course. Figure 8: SAP S/4HANA in the Intelligent Enterprise: Business Networks The SAP business network will help you to digitalize cross-company business processes. The network builds on current procurement, travel, and contingent workforce solutions to help intelligent enterprises work together to create flexible value chains. Ramp up Business Partners collaboration to bridge the gap between locations, organizations and system landscapes. 8 © Copyright. All rights reserved. Lesson: Describing SAP S/4HANA Figure 9: SAP S/4HANA in the Intelligent Enterprise: Experience Management Experience management helps evaluate and act on customer, partner, and employee sentiment. Understanding what your stakeholders want, and how they feel is critical to making the right decisions. Figure 10: SAP S/4HANA in the Intelligent Enterprise: Sustainability Management Sustainability management helps customers understand and manage their impact on people and the environment. Climate 21 is the name of our initiative behind our new crop of sustainability management solutions. These solutions help businesses understand and manage greenhouse gas emissions. © Copyright. All rights reserved. 9 Unit 1: SAP S/4HANA Overview Figure 11: SAP S/4HANA in the Intelligent Enterprise: Intelligent Suite SAP offers an integrated suite of applications that support your end-to-end business processes. The suite helps manage every part of your organization – employees, customers, products, spend, finance, and IT. With embedded analytics, we provide a 360-degree view of your business. Business Applications in Lines of Business (LoB) for 25 Industries. Figure 12: SAP S/4HANA in the Intelligent Enterprise: Industry Cloud SAP's industry cloud will enable you to discover and deploy vertical solutions from SAP and partners. These help you to apply leading-edge industry best practices and extend your current business processes. 10 © Copyright. All rights reserved. Lesson: Describing SAP S/4HANA Figure 13: SAP S/4HANA in the Intelligent Enterprise: Line of Business Solutions SAP offers an integrated suite of applications that support your end-to-end business processes: SAP S/4HANA Enterprise Management SAP S/4HANA LoB Solutions (with additional price tag) Suite Line of Business Solutions (with additional price tag, with additional installation effort) Animation: SAP S/4HANA in the Intelligent Enterprise: Line of Business Solutions For more information on SAP S/4HANA in the Intelligent Enterprise: Line of Business Solutions, please view the animation in the lesson Describing SAP S/ 4HANA in your online course. SAP S/4HANA Intelligent ERP system © Copyright. All rights reserved. 11 Unit 1: SAP S/4HANA Overview Figure 15: SAP S/4HANA Intelligent ERP system SAP S/4HANA enables every employee to make smarter decisions faster with capabilities that utilize artificial intelligence and next-generation best practices. Figure 16: SAP S/4HANA: Next generation ERP giving complete choice Discover a truly modern ERP system with embedded AI and machine learning – available on premise, in a public or private cloud, or in a hybrid environment. 12 © Copyright. All rights reserved. Lesson: Describing SAP S/4HANA Figure 17: SAP S/4HANA enables the Intelligent Enterprise with 4 Key Pillars To gain business agility then, you need the standardization provided by intelligent ERP: SAP S/4HANA. SAP S/4HANA is the market leading intelligent ERP that helps organizations in all industries achieve unparalleled business agility, enabling them to meet ever-rising customer expectations, deliver new products and services, and manage resources more efficiently in an era of increasing market and regulatory demands. Next generation, end-to-end business processes are powered by three key areas of innovation: Digital Age User Experience based on digital assistance and natural language conversations for increased productivity and user satisfaction. Intelligent Automation such as Artificial Intelligence (AI) and Robotic Process Automation (RPA) increase efficiency and effectiveness while reducing manual tasks by 50% or more. End-to-End Analytics provide context aware, real time, predictive insights so users and executives alike can make better decisions, faster. Animation: SAP S/4HANA enables the Intelligent Enterprise with 4 Key Pillars For more information on SAP S/4HANA enables the Intelligent Enterprise with 4 Key Pillars, please view the animation in the lesson Describing SAP S/4HANA in your online course. © Copyright. All rights reserved. 13 Unit 1: SAP S/4HANA Overview Figure 19: Combine Intelligence Technologies for End-to-End Automation SAP S/4HANA empowers business users along the four stages of their decision-making: Data acquisition Information analysis Decision-making Action execution In all of these stages, intelligent technologies help support business users to increase productivity and get better insights. Depending on the business process, increasing automation using intelligent Robotic Process Automation (RPA) services during data acquisition might yield the most benefits, while for other processes, you may benefit more from the potential in information analysis supported by AI. However, to accomplish these goals, a set of complementing capabilities is needed. The combination of these capabilities is provided through intelligent technologies, spanning conversational AI, situation handling, intelligent RPA, AI, and the Internet of Things. Prebuilt content provided by SAP reduces the effort to minimal customizations or personalizing machine learning models by training them with your organization's data. Examples include situation base templates, RPA bots, or machine learning models. This allows you to jump-start your own use of intelligent technologies in end-to-end processes supported by SAP S/4HANA Cloud. The Intelligent Enterprise, read more: https://www.sap.com/products/intelligent- enterprise.html?url_id=ctabutton-glo-icon-ie Intelligent Technologies, read more: https://www.sap.com/products/intelligent- technologies.html SAP S/4HANA in the Intelligent Enterprise: Solution Overview 14 © Copyright. All rights reserved. Lesson: Describing SAP S/4HANA Figure 20: SAP S/4HANA in the Intelligent Enterprise: Solution Overview Animation: SAP S/4HANA in the Intelligent Enterprise: Solution Overview For more information on SAP S/4HANA in the Intelligent Enterprise: Solution Overview, please view the animation in the lesson Describing SAP S/4HANA in your online course. All Solution Areas reflect the official SAP terminology, which is further documented in the SAP Solution Explorer but also in the SAP Feature Scope description. In the dark grey area you can see all Solution Areas, included in the Shipment Scope and in the S/4HANA Enterprise Management license. In the light grey area you will find Solution Areas included in the shipment (or available as Add-On), which will require separate license. In the white area you will see Products or Solutions outside the shipment scope which can be integrated but require individual project. Many of them can be seamlessly integrated with available interfaces (API’s) or Best Practices, so that a relevant integration scope is supported out of the box. Optimize manufacturing with SAP S/4HANA: Run intelligent manufacturing production processes and turn innovations into market success. Enable intelligent manufacturing from design to operation: - Real-time insights into work center and resource capacity utilization to understand load distribution and make real-time adjustments. - Live planning that enables users to respond to demand and confirmed-order changes. - Mass production of individualized, personalized parts with minimal human intervention. © Copyright. All rights reserved. 15 Unit 1: SAP S/4HANA Overview - Collaboration between Original Equipment Manufacturers (OEMs) and contract service providers to enable quick fulfillment of custom orders, while reducing inventory and waste. Optimize sales with SAP S/4HANA: Manage your sales activities intelligently and stay one step ahead of your competition. Deliver better customer experiences with intelligent sales: - Customer relationship management and support for pre-sales, service order management, and customer interactions. - One system for reduced data redundancy, lean processes with fewer business documents, and overall simplification. - Improved customer satisfaction with real-time inventory information for advanced available-to-promise order commitment dates. - End-to-end process for selling solution packages offered in a single quote and invoice. Optimize your supply chain with SAP S/4HANA: Reduce uncertainty in your supply chain and unlock a significant competitive edge. Create an agile, connected, and intelligent supply chain: - Early and efficient visibility into stock transport orders for reliable planning and scheduling of goods in transit. - Live inventory management that enables unlimited simultaneous material movements and true transparency on inventory and material flows. - A single warehousing platform for all warehousing operations, including optimization, automation, and labor management. - One single harmonized MRP process for all materials, both unconstrained and those requiring advanced constraint-based planning. Optimize finance with SAP S/4HANA: Increase the agility of your finance processes and gain end-to-end analytics. Transform finance for dynamic global markets: - Unified transactions, analytics, and planning to enhance the entire lifecycle. - Streamlined, intelligent automated processes for greater throughput. - Subscription- and usage-based billing models to fit your business’ individual needs. - Actionable insights and recommendations at the point of decision for real-time evaluation. Optimize sourcing and procurement with SAP S/4HANA: Enable value-driven, compliant, and scalable procurement through next-gen ERP. Centralize and automate procurement: - Centralized purchasing that provides flexibility and visibility across an organization. 16 © Copyright. All rights reserved. Lesson: Describing SAP S/4HANA - Embedded machine learning-based analytics to predict contract consumption for improved negotiations and material management. - Automatic recommendations for new catalog items, contract creation for materials without an existing contract, and matching material group for the required free-text item. - Automated payables matching and clearing with proposals for items that could not be cleared automatically. Optimize service processes with SAP S/4HANA: Deliver exceptional, personalized, and reliable service with SAP S/4HANA. Transform service to retain customers for life: - Holistic analytics across your entire portfolio of services. - End-to-end management of commercial services, including integrated fulfillment, billing, and financial processes. - Technical service management from planning to fulfillment on a single platform. - Broad visibility across your operations to track, visualize, analyze, and interact with your data. Optimize asset management with SAP S/4HANA: Plan, schedule, and execute maintenance operations with integrated and optimized processes: - Integrated scheduling to allocate and optimize resources, including people, tools, and materials. - Comprehensive management of environment, health, and safety data, including response and analysis. - Proactive task identification, management, and execution to improve safety, environmental impact, and operational results. Optimize R&D and engineering with SAP S/4HANA: Drive value with new, personalized products and turn digital innovation into a competitive advantage for your business with next-gen ERP. Accelerate research and development: - Comprehensive project financial and logistical control to run effective, on-budget projects. - Resource management, including demand and capacity, for single projects and across the portfolio. - Product compliance and dangerous goods management to ensure safe handling of materials. - Product lifecycle management – from design through variant configuration. SAP S/4HANA Intelligent ERP system, read more: https://www.sap.com/products/s4hana- erp.html © Copyright. All rights reserved. 17 Unit 1: SAP S/4HANA Overview SAP HANA – The Platform for SAP S/4HANA Figure 22: SAP HANA – The Platform for SAP S/4HANA Animation: SAP HANA – The Platform for SAP S/4HANA For more information on SAP HANA – The Platform for SAP S/4HANA, please view the animation in the lesson Describing SAP S/4HANA in your online course. SAP S/4HANA inherits the built-in capabilities of SAP HANA. This is evident throughout the new SAP S/4HANA applications. The following list describes some of the key capabilities of SAP HANA: Application Services: As well as a database, SAP HANA can provide many application services. This means that many applications can be built in a two-tier model, rather than a three-tier model. For example, imagine an application that allows a project manager to quickly check that all team members have completed their timesheets. This can easily be developed as a Web application, in which only a Web browser and SAP HANA is required. No application server is needed. This is because SAP HANA can handle the business logic, as well as the database services. SAP HANA provides a full development environment, with productivity tools supplied in the box. Everything the developer needs at design time, and at run time, is there. Processing Services: SAP HANA can handle many new types of data. This includes text, spatial, graph, and more. However, it is not enough to simply store these new data types. We need to be able to build applications that can process and integrate this data with traditional data types, such as business transactions. SAP HANA provides native in-memory engines that process any types of data in real time. Integration Services: 18 © Copyright. All rights reserved. Lesson: Describing SAP S/4HANA SAP HANA has multiple data consumption options built in. It allows you to analyze continual streaming data, read data remotely in any data source, read Big Data stores such as Hadoop, and synchronize in both directions with remote databases and devices that collect data (IoT). SAP HANA has built-in Extraction, Transformation, and Loading (ETL) capabilities, so that separate software is no longer needed to clean, enrich, and profile data from any source. Database Services: SAP HANA is a full in-memory column and row store database that can support both Online Transaction Processing (OLTP) and Online Analytical Processing (OLAP) requirements and is built to run on high-end hardware. It stores data optimally using automatic compression, and is able to manage data on different storage tiers to support data aging strategies. It has built-in, high-availability functions that keep the database running and ensure mission-critical applications are never down. SAP Business Technology Platform: SAP Business Technology Platform (SAP BTP) brings together intelligent enterprise applications with database and data management, analytics, integration and extension capabilities into one platform for both cloud and hybrid environments, including hundreds of pre-built integrations for SAP and third-party applications. SAP Business Technology Platform (SAP BTP), read more: https://www.sap.com/products/ business-technology-platform.html Time to Rebuild the Business Suite for the Digital World Since the beginning of enterprise computing, SAP have been rebuilding the business applications whenever major technology shifts have occurred. Some key moments in application development history of SAP are as follows: Figure 24: Time to Rebuild the Business Suite for the Digital World © Copyright. All rights reserved. 19 Unit 1: SAP S/4HANA Overview 1979 - SAP invents ERP. SAP builds standard business software based on mainframe technology. The name, SAP R/2 supports and integrates major business functions in real time and handles multi-country and multi-currency implementations. (R means real time, and although there was an R/1, this is not regarded as the first major release). 1992 - With the rise of the personal computer, the introduction of client/server architecture means another rewrite of the applications to exploit the power of a layered, three-tier architecture approach, in which processing is split across three layers - client, application, and database. It is the end of the mono-chromatic, text-based, messy green screens and the start of a new graphical interface to improve the end user experience. This is the birth of SAP R/3. 2004 - The Web is firmly established as the common business network and customers demand better integration between their business applications and the Web. SAP develops a new integration application platform called SAP NetWeaver to enable this. Now all SAP applications run on a common platform, and customers and partners can build and integrate existing applications easily using widely adopted Web standards, such as Service-Oriented Architecture (SOA). Additionally, a little later, a new switch framework is introduced to allow customers to enable only the new functions developed by SAP selectively, in order to avoid disrupting their core processes. The SAP R/3 name is now replaced by SAP ERP. ERP is part of a larger family known as SAP Business Suite, which also contains many other line-of- business (LoB) applications from SAP, such as SAP CRM. Figure 25: SAP S/4HANA: Where We Are Now 2015 - A new wave of advances in hardware architecture brings massive computing power at decreasing costs. Huge memory and multi-core processors arrive to offer massive computing power. The underlying design of existing SAP applications does not fully exploit the power of the new hardware. A rewrite of the complete Business Suite is required. The new business suite is called SAP S/4HANA. SAP History, read more: https://www.sap.com/corporate/en/company/history.html 20 © Copyright. All rights reserved. Lesson: Describing SAP S/4HANA Next-Generation User Experience with SAP Fiori The SAP Fiori user experience has redefined the way enterprise users work. With a new visual design and appearance, we are making work more delightful and are ready for the next- generation workforce. SAP Fiori is a design system that provides a consistent user experience (UX) for SAP software across platforms and devices. It is at the core of SAP’s product experience and design strategy. SAP Fiori is the UX of the Intelligent Enterprise that changes the way you work. It equips designers and developers with a set of tools and guidelines to create apps for any platform faster than ever – providing a consistent, innovative experience for both creators and users. SAP Fiori enables you to turn new ideas into great apps as quickly as the market demands. Figure 26: SAP Fiori With SAP S/4HANA comes a brand new user experience called SAP Fiori. SAP Fiori is not a software product, but the name of a new design approach that was created especially for SAP S/4HANA. Key aspects of the design of SAP Fiori applications are as follows: They must run comfortably on any device, and present a modern consumer-grade quality. They focus on specific job functions (as opposed to an overcomplicated screen filled with functions for different users). They offer only the essential information that users need to get their jobs done with no clutter. A task is completed with a few clicks and screen changes. Applications are intuitive to use, with little or no required training. They can include embedded analytics to support in-process decision making. The look-and-feel can be consistent across all applications. © Copyright. All rights reserved. 21 Unit 1: SAP S/4HANA Overview Figure 27: SAP Fiori Apps Reference Library The SAP Fiori Apps library (https://fioriappslibrary.hana.ondemand.com/sap/fix/ externalViewer/) shows a collection of available Fioris structured by Product, Role, LoB and/or Industry. The Fiori Apps library can be easily accessed in the Web and contains documentation and Implementation Guidance. SAP Fiori, read more: https://www.sap.com/products/fiori.html For the on-premise edition of SAP S/4HANA, SAP GUI is still supported, and can be used alongside SAP Fiori applications to provide an easy transition for existing SAP customers who are familiar with the classic interface. Additionally, there are a number of transactions that are not yet converted to SAP Fiori, and SAP GUI is still needed for those. It is important to remember that there is not always a 1:1 relationship between a classic SAP GUI transaction and an SAP Fiori application. In many cases, a single SAP Fiori application can replace many individual SAP GUI transactions. 22 © Copyright. All rights reserved. Lesson: Describing SAP S/4HANA SAP Cloud Solutions and Services Figure 28: Cloud Computing Cloud computing delivers services such as data storage, security, networking, software applications, and business intelligence via the internet on a subscription basis. Cloud computing has arrived, and everyone is interested in learning more. Your users and customers are used to their personal mobile applications, where they can interact and work anywhere, anytime. But there is much more behind cloud computing than just a modern web interface. Great response time, data storage, information access, reliability, and security are all vital to any business looking into a possible move to the cloud. More than likely your peers have told you of their success with cloud computing and how they have the most current technology, much more flexibility, or lower IT costs. As you explore the world of cloud computing, you will want to be familiar with some of the terms, definitions, and choices you have in cloud computing. Benefits of cloud computing: Reliable: Secure, safe, and available. Get 24×7 cloud system access from anywhere with excellent response time. Run on secure servers with a staff of full-time security experts. Know that your data is redundant and remotely backed up. Flexible: Get the computing power you need when you need it. Add or reduce servers, networking, or storage. Get new users on board instantly. Expand to new geographies. All done fast and easy. Financial: Only pay for what you need. No up-front financial expenses for hardware or facilities. Reduce IT staff time used to maintain and upgrade the systems. Instead, invest your funds and people in revenue-generating projects. © Copyright. All rights reserved. 23 Unit 1: SAP S/4HANA Overview Up to date: Always have the latest version of the platform, database, and software applications. Plus, take advantage of emerging technologies such as Machine Learning (ML), Artificial Intelligence (AI), Internet of Things (IoT), and more. Always stay up to date on the latest innovations. Types of cloud computing services: Software-as-a-service (SaaS): The software is hosted on a remote server and customers can access it anytime, anywhere, from a Web browser or a standard web integration. The SaaS provider takes care of backups, maintenance, and updates. Examples for SAP Cloud applications: - Cloud ERP: Get a solid digital core with a cloud-based ERP system that integrates processes across all business functions. Gain the agility you need to innovate and keep up with rapidly changing customer demands – no matter what your company size. - Cloud Procurement: Automate your entire source-to-pay process. With our cloud applications, you can gain greater visibility into costs, boost efficiency, and improve supplier collaboration. You can also streamline contract management and reduce supplier risk. - Cloud Analytics: Make better decisions, faster – across your organization – with SAP software-as-a-service analytics. Take advantage of integrated business intelligence, planning, and predictive capabilities, all in one simple, self-service cloud solution. - Cloud HR: Deliver a seamless digital experience with our HR cloud solutions. Simplify HR processes and drive better business results. Find the right talent, develop future leaders, and engage all employees with automated, transparent processes. Platform-as-a-service (PaaS): Is a cloud-based, application development environment that provides developers with everything they need to build and deploy apps. With PaaS, developers can choose the features and cloud services they want on a subscription or pay-per-use basis. SAP Cloud Platform (SCP) is an integration and extension platform built for the Intelligent Enterprise that enables you to connect your landscape and create application extensions that focus on your business needs. Infrastructure-as-a-service (IaaS): Lets companies rent computing resources, such as servers, networks, storage, and operating systems, on a pay-per-use basis. The infrastructure scales – and customers don’t have to invest in the hardware. SAP Cloud Solutions and Services, read more: https://www.sap.com/trends/cloud- solutions.html 24 © Copyright. All rights reserved. Lesson: Describing SAP S/4HANA SAP S/4HANA Deployment Options Figure 29: SAP S/4HANA Deployment Options SAP S/4HANA is available as a traditional any-premise deployment, a Cloud deployment, or a combination of both. Cloud: Maximize agility with standardized processes built from proven best practices in every industry, new innovations as frequently as four times per year, fast time to value, and lower TCO. Any Premise: Optimize your capacity for specialization by deploying SAP S/4HANA in your own datacenter or utilizing an infrastructure-as-a-service provider and customize and extend SAP S/4HANA with complete control of your environment. Hybrid landscape: Manage corporate and subsidiary needs with a hybrid landscape – in the cloud and on premise – and leverage a single data model for simplified integration and coordinated processes. Types of cloud deployment: Public cloud (SAP S/4HANA Cloud, Essentials / SAP S/4HANA Cloud, Extended): With a public cloud, services are delivered to customers over a network that’s available for usage by the provider’s clients. Public clouds offer efficiency and affordability and are often multi-tenant – meaning the provider runs your service in a shared environment. Private cloud: With a private cloud, services are maintained on a private network protected by a firewall. You can build a private cloud within your own data center – or subscribe to one hosted by a vendor. Private clouds offer the most security and control. Hybrid cloud: © Copyright. All rights reserved. 25 Unit 1: SAP S/4HANA Overview A hybrid cloud is a combination of public cloud, private cloud, and on-premise infrastructure. Hybrid clouds let you keep sensitive information in a traditional data center or private cloud while taking advantage of public cloud resources. Figure 30: SAP S/4HANA Choice For customers who determine that cloud is the best choice for their SAP S/4HANA deployment, SAP offers several choices. To determine the best one, a customer should consider three dimensions: Scope, Governance, and Standardization. Please note that these terms are categories, each of which contain several different characteristics. Scope: Scope includes the business processes supported (finance, inventory, and so on), as well as industry and geography support. Running SAP S/4HANA on Custom HEC is the same scope as on premise SAP S/4HANA. So too is the SAP S/4HANA Cloud, single-tenant edition. SAP S/4HANA Cloud is the leading Cloud ERP with more country localizations supported and more intelligent processes enabled by machine learning and predictive analytics than any other solution on the market. As with any public cloud solution, the processes are standards-based, making It important for companies, especially installed base customers of SAP to review whether fit-to-standard based on the available scope of the solution will serve their business needs by exploring the Best Practice Explorer: https://rapid.sap.com/bp/. Governance: In this category we mean not only the updates to SAP S/4HANA itself (enhancement packs and fixes), but also running the infrastructure. For SAP S/4HANA Cloud, SAP determines the maintenance update and innovation schedule (quarterly innovation cycles / updates and as needed for fixes); while for SAP S/4HANA Cloud, single-tenant edition, the customer can influence governance receive up to 2 updates per year, 1 update per year being mandatory. With on-premise, the customer controls when updates are made, with one updated being made annually for SAP S/4HANA. Standardization: This category refers not only to customizations and extensions, but also modifying the configuration and code itself. For on-premise, the customer is in control and can customize, extend, configure, and modify as they see fit. This flexibility can also lead to difficulties during the update and innovation cycle if the solution is heavily modified, as was 26 © Copyright. All rights reserved. Lesson: Describing SAP S/4HANA the case for past on-premise ERP solutions. For SAP S/4HANA Cloud, customizations and extensions must be done in a controlled environment (SAP Business Technology Platform [SAP BTP]), which makes the maintenance easier to do moving forward. In this case, modifying the configuration or the SAP S/4HANA code itself is not allowed. In the case of SAP S/4HANA Cloud, single-tenant edition, an entire content configuration can be carried forward during implementation, and full extensibility is possible. However SAP stresses the need to standardize, in order to make the move to SAP S/4HANA Cloud (multi-tenant) more feasible in the future. For more information on SAP S/4HANA Cloud: http://go.sap.com/product/enterprise- management/s4hana-erp/cloud.html SAP Cloud Appliance Library SAP Cloud Appliance Library offers a quick and easy way to consume the latest SAP solutions in the cloud, such as SAP S/4HANA, SAP HANA Express Edition, Industry Solutions etc. Figure 31: SAP Cloud Appliance Library It's an online library of latest, preconfigured, ready-to-use SAP solutions that can be instantly deployed into your own public cloud accounts (for example, Amazon Web Services, Microsoft Azure and Google Cloud Platform) to kick-start your SAP projects - within few hours! Why SAP Cloud Appliance Library? It's Fast: Lets you spin-up test, demo, trial and development systems with just a few clicks. It's Simple: Offers fully automated deployment in the cloud with intuitive user experience. It's Powerful: Provides instant access to latest business solutions and accelerate time-to-value. Visit SAP Cloud Appliance Library: https://cal.sap.com/ © Copyright. All rights reserved. 27 Unit 1: SAP S/4HANA Overview SAP S/4HANA Release Strategy Figure 32: SAP S/4HANA Release Strategy SAP S/4HANA and SAP S/4HANA Cloud editions have a different release strategy: SAP S/4HANA - SAP ships one major release each year followed by 3 Feature Pack Stacks (FPS) on a quarterly basis. FPS deliver additional innovations as well as fixing issues. Beyond the FPS, SAP continues to ship Support Pack Stacks (SPS) on a quarterly basis to provide further improvements purely for stability. SAP S/4HANA Cloud - This moves at a faster pace and SAP ships a major release each quarter. There are no FPS or SPS releases. RISE with SAP RISE with SAP is an offer that brings together everything you need to transform your business in the way that works best for you. 28 © Copyright. All rights reserved. Lesson: Describing SAP S/4HANA Figure 33: RISE with SAP Benefit from our comprehensive, intelligent, customer-specific offering: Business Process Intelligence: Process Discovery: Learn about our latest acquisition and get started with business process intelligence. Gain insights into end-to-end process performance with process analytics and real-time monitoring, and drive process improvements by automating tasks and workflows. Embedded tools and services: Leverage a set of preparational, analytical, and enabling tools and services to facilitate a seamless transition from your current ERP environment. Consumption credits for SAP Business Technology Platform: Choose how to spend cloud credits, monitor real-time service usage to better understand project costs, and only get charged for what is used with consumption credits for SAP Business Technology Platform (SAP BTP). SAP Business Network Starter Pack: Create dynamic, digital connections with trading partners by using our starter pack for SAP Business Network to extend your transformation beyond the four walls of your business. SAP S/4HANA Cloud: Achieve a fast time to value with a modern cloud ERP. Benefit from cloud economics, leverage best practices across industries and LoBs, evolve toward an intelligent enterprise, and seize new opportunities sustainably. Infrastructure as a service (IaaS): Select deployment options for an SAP-hosted or hyperscaler approach to deliver IaaS benefits of high performance and reliability at scale to accelerate your journey to the Intelligent Enterprise. RISE with SAP, read more: https://www.sap.com/products/rise.html?url_id=ctabutton-glo- icon-rise-012721 © Copyright. All rights reserved. 29 Unit 1: SAP S/4HANA Overview LESSON SUMMARY You should now be able to: Describe SAP S/4HANA 30 © Copyright. All rights reserved. Unit 1 Learning Assessment 1. What are some of the trends driving the requirement for a re-engineered business suite built for the digital world? Choose the correct answers. X A Increase in device connectivity X B Business users taking on more technical IT tasks X C Increase in ownership of mobile devices X D Adoption of Cloud computing 2. Why was the application code rewritten for SAP S/4HANA? Choose the correct answers. X A The optimized ABAP code that we developed for Suite on SAP HANA would not work with SAP S/4HANA X B To take advantage of the simpler data model X C SAP S/4HANA is now built with Java X D To ensure that the code is optimized for SAP HANA 3. What is the name of the SAP S/4HANA core? Choose the correct answer. X A Enterprise Resource Management X B Enterprise Management X C Enterprise Central Component X D Enterprise Line of Business (LoB) © Copyright. All rights reserved. 31 Unit 1: Learning Assessment 4. What is SAP Fiori? Choose the correct answer. X A Mobile technology X B User experience X C Data model X D Reporting tool 5. Which edition allows more extensive customer modifications? Choose the correct answer. X A SAP S/4HANA X B SAP S/4HANA Cloud 6. Bonus question: What does the word Fiori mean? (Clue: it is an Italian word.) Choose the correct answer. X A Fire X B Flower X C Fury X D Fast 32 © Copyright. All rights reserved. UNIT 2 Navigation Lesson 1 Using SAP Fiori 34 Exercise 1: Discover SAP Fiori Applications 43 Exercise 2: Operate the SAP Fiori Launchpad Home Page and SAP Fiori Applications 47 Lesson 2 Using the SAP Business Client — Optional 61 Exercise 3: Log On to an SAP System Using the SAP Business Client - Optional 65 Exercise Lesson 3 Using SAP Logon (GUI) 72 Exercise 4: Navigate in SAP S/4HANA 85 UNIT OBJECTIVES Use SAP Fiori applications and tools Use the SAP Business Client Use SAP Logon (GUI) © Copyright. All rights reserved. 33 Unit 2 Lesson 1 Using SAP Fiori LESSON OBJECTIVES After completing this lesson, you will be able to: Use SAP Fiori applications and tools SAP Fiori Your enterprise plans to implement SAP S/4HANA and you want some insights into the SAP user experience strategy. You are particularly interested in the SAP Fiori UI. Figure 34: Concepts and Influence Factors IT and the use of electronic devices is no longer reserved for experts and has spread throughout all social groups. High performance hardware stands against a wide variety of software products with different scope and uses. As a result, it is important that software is easy to use. 34 © Copyright. All rights reserved. Lesson: Using SAP Fiori The main drivers of this development are smartphones and tablets with their easy-to-use and flexible user interfaces. These user interfaces are no longer required to provide maximum functionality but rather a comfortable user experience, which puts the focus on the consumer. The focus on the expert user with many years of experience is now a matter of the past. Therefore, business software must adapt and transform too so that it provides good user experiences for all roles in an enterprise. The UI plays an important role in supporting this trend. For SAP software products the challenge is to keep a clear view and to understand the overall SAP strategy in the area of user experience (UX). SAP User Experience Figure 35: UI Versus UX The terms UI and UX stand for two different ways of thinking: UI, from a software perspective, describes the interface between the user and the device. It aims at maximizing efficiency during use. UX takes on the perspective of the end user and aims at motivation and emotion not only during use but also before and after. UX tries to create a positive and motivating experience for the user. Figure 36: User Types © Copyright. All rights reserved. 35 Unit 2: Navigation Various user types can be found depending on the structure of the specialized area and the IT department as well as the degree of digitization. However, in almost every company there are three basic user types: Occasional user Requires simple and easy-to-use applications. In many cases, single-step transactions are executed. Expert or key user Knows the processes and the available applications in detail. This user often uses multiple systems and different UIs. Developer or programmer \has detailed process and system knowledge and deals with the adaptation and extension of the existing applications. They usually look after several applications with different UIs. Animation: User Types For more information on User Types , please view the animation in the lesson Using SAP Fiori in your online course. SAP Fiori You want to ensure that your users have the best possible experience when interacting with SAP Business Suite, and that they can access business critical applications on any device without compromises. You need a solution that integrates with your existing IT system landscape, and that can expand to cover your specific needs. You want to make sure that SAP Fiori meets these requirements. Figure 38: SAP Fiori Benefits 36 © Copyright. All rights reserved. Lesson: Using SAP Fiori Increased productivity – fast, direct access to relevant information and apps. Timely notifications - transparency on items needing your attention. Helps users decide what needs to be done next. Allows users to take quick and informed actions. Increased user satisfaction. A key theme of SAP S/4HANA is simplification, and this certainly applies to the user experience. We use the term UX, rather than UI because we need to consider the overall experience of the user, rather than only the look of the screen. For example, if you went to a restaurant that was strong on food presentation, but where the service was poor, you would say that the overall experience was not good, and you would not be keen to repeat it. It is important to provide not only a great-looking UI, but also features that help the user become more productive, resulting in a good overall experience. This is what SAP Fiori delivers. SAP Fiori is a completely new user experience, rather than an upgrade to any existing interface, such as SAP GUI, SAP Portal, or SAP Business Client. It works on any device that allows users to have the same experience, regardless of the device they choose to use. They can set up a basic sales order in the office using their desktop, then visit the customer to complete the configuration and agree pricing using a tablet. SAP Fiori provides the same look and feel and productivity features on all devices. SAP Fiori apps are designed using a methodology called Design Thinking, which is a user- centric and solution-based approach to software and user interface design. SAP Fiori Concept and Design SAP Fiori is a consistent and holistic user experience for business users for all lines of business and across devices and deployment options. © Copyright. All rights reserved. 37 Unit 2: Navigation Figure 39: SAP Fiori Concept and Design Animation: SAP Fiori Concept and Design For more information on SAP Fiori Concept and Design, please view the animation in the lesson Using SAP Fiori in your online course. The SAP Fiori concept is fundamentally a simplification of the user experience relying on modern design principles such as role-based, delightful, coherent, simple, and adaptive: Role-based means that it is designed for you, your needs, and how you work. Delightful means that it makes an emotional connection. Coherent means that it provides one fluid, intuitive experience. Simple means that it includes only what is necessary. Adaptive means that it adapts to multiple use cases and devices. The SAP Fiori design is the visual design, information architecture, colors, and interaction patterns that are defined in the SAP Fiori design guidelines. Based on user roles and business processes, SAP Fiori simplifies doing business. SAP Fiori sets the standard for enterprise user experience by removing unnecessary complexity. We put users in control of their business tasks by giving them only what they really need. This is reflected in the five design principles already mentioned. 38 © Copyright. All rights reserved. Lesson: Using SAP Fiori SAP Fiori App Types Figure 41: SAP Fiori App Types SAP Fiori apps can be classified into different types. Examples include the following: Transaction apps offer task-based access to tasks like change, create, display (documents, master records), or entire processes with guided navigation. Analytical apps provide insight to action. They give you a visual overview of complex topics for monitoring or tracking purposes. Object Pages give you the opportunity to search and explore your data. They provide a 360 degree view on essential information about an object, and contextual navigation between related objects. Animation: SAP Fiori App Types For more information on SAP Fiori App Types, please view the animation in the lesson Using SAP Fiori in your online course. © Copyright. All rights reserved. 39 Unit 2: Navigation SAP Fiori Launchpad Home page Figure 43: SAP Fiori Launchpad Home Page — One Entry Point for the User The SAP Fiori launchpad home page is a shell that hosts SAP Fiori apps, and provides services such as navigation, personalization, embedded support, and application configuration. It is the entry point to SAP Fiori apps on mobile and desktop devices. The SAP Fiori launchpad home page displays a home page with tiles, which can display live status indicators, such as, the number of open tasks. Each tile represents a business application that the user can launch. The SAP Fiori apps on the home page are arranged in tile groups. The user can personalize the layout of the SAP Fiori launchpad home page, by grouping, moving, and removing tiles. The user can also add, delete, rename, and reorder groups. The ability to personalize the SAP Fiori launchpad home page must be enabled in the launchpad configuration. To add tiles to groups, the SAP Fiori launchpad home page provides a tile catalog, which displays all the tiles that are available to a user. 40 © Copyright. All rights reserved. Lesson: Using SAP Fiori In-app help Figure 44: Open the in-app help - SAP Fiori Launchpad Home Page The help carousel appears with help content or, additionally, further information on how to find help. You can also use F1 to open the help. Figure 45: Open the in-app help - SAP Fiori App © Copyright. All rights reserved. 41 Unit 2: Navigation Example for the in-app help: SAP Fiori App Balance Sheet/Income Statement. SAP Fiori Launchpad Home Page User Personalization Figure 46: SAP Fiori Launchpad Home Page User Personalization The following personalization options are available in SAP Fiori launchpad home page: Adding applications from the catalog assigned to them. Removing applications that you do not want to use. Modifying and adding applications for filtered report results. For example, if the user is a group cash manager who is interested in the German market, the user can create an application to take them directly to the cash position of the German market. They can arrive at the cash position directly with one click from the SAP Fiori launch pad home page. SAP Fiori, read more: https://experience.sap.com/fiori-design-web/ https://help.sap.com/fiori https://www.sap.com/products/fiori.html 42 © Copyright. All rights reserved. Unit 2 Exercise 1 Discover SAP Fiori Applications Simulation: Discover SAP Fiori Applications For more information on Discover SAP Fiori Applications, please view the simulation in the lesson Using SAP Fiori in your online course. Use the SAP Fiori apps reference library to find SAP Fiori applications for your role and learn about them. 1. Open the SAP Fiori apps reference library. 2. Locate and display the Sales Order Fulfillment Issues (Version 2) application using the search features. 3. Select the version of the application for SAP S/4HANA. 4. Examine the sample screen image provided with this application. 5. Open the App Documentation to discover more about this application. 6. Identify the name of the Business Catalog(s) (SAP Fiori launchpad home page) to which this application belongs. 7. What role assignment is required for use of this application? _______________________________________________________________________________ _______________________________________________________________________________ © Copyright. All rights reserved. 43 Unit 2 Solution 1 Discover SAP Fiori Applications Simulation: Discover SAP Fiori Applications For more information on Discover SAP Fiori Applications, please view the simulation in the lesson Using SAP Fiori in your online course. Use the SAP Fiori apps reference library to find SAP Fiori applications for your role and learn about them. 1. Open the SAP Fiori apps reference library. a) Open a browser (e.g. Google Chrome or Firefox). b) Enter the following URL: https://fioriappslibrary.hana.ondemand.com/sap/fix/ externalViewer/ Alternatively, you can use Google to search for fioriapps. 2. Locate and display the Sales Order Fulfillment Issues (Version 2) application using the search features. a) On the left pane, choose SAP Fiori apps for SAP S/4HANA. b) Choose by Lines of Business. c) Choose Sales. d) In the Search field, enter fulfill (it is not case sensitive) and choose Search. Figure 48: Search Fiori App 44 © Copyright. All rights reserved. Lesson: Using SAP Fiori e) In the result area, choose the Sales Order Fulfillment Issues (Version 2) application. Figure 49: Sales Order Fulfillment Issues (Version 2) The main area of the screen displays information about this application. 3. Select the version of the application for SAP S/4HANA. a) Select SAP S/4HANA from the drop-down menu. Figure 50: SAP S/4HANA 4. Examine the sample screen image provided with this application. a) Scroll down until you see the sample screen image. If you click an image, it will zoom in. Use to close the zoomed image. 5. Open the App Documentation to discover more about this application. a) Choose Read more in the App Documentation link. A new browser page opens. b) After studying the documentation, close the browser page. 6. Identify the name of the Business Catalog(s) (SAP Fiori launchpad home page) to which this application belongs. a) Select the Implementation Information tab. Figure 51: Implementation Information Tab b) Expand the Configuration section and make sure that you have selected the delivery date: SAP S/4HANA 2021. © Copyright. All rights reserved. 45 Unit 2: Navigation Figure 52: SAP S/4HANA 2021 Under the Business Catalog(s) section, you see the Business Catalog (SAP Fiori launchpad home page) SAP_SD_BC_SLS_ORD_MNTRG, Sales - Sales Order Monitoring and SAP_SD_BC_SLS_ORD_TRACKING, Sales - Sales Order Monitoring and Tracking 7. What role assignment is required for use of this application? _______________________________________________________________________________ _______________________________________________________________________________ a) Under the Business Role(s) selection, you see the PFCG Role(s). In this case, the application belongs to the role SAP_BR_INTERNAL_SALES_REP, Internal Sales Representative and SAP_BR_SALES_MANAGER, Sales Manager The user requires these one of this roles for use of this application. b) Close the browser page. 46 © Copyright. All rights reserved. Unit 2 Exercise 2 Operate the SAP Fiori Launchpad Home Page and SAP Fiori Applications Simulation: Operate the SAP Fiori Launchpad Home Page and SAP Fiori Applications For more information on Operate the SAP Fiori Launchpad Home Page and SAP Fiori Applications, please view the simulation in the lesson Using SAP Fiori in your online course. Search for applications, add applications to your home tile group, create a new custom tile group, and launch and navigate through an application. Note: In this exercise, when a value includes ##, replace the ## characters with the number that your instructor assigned you. 1. Start the SAP Fiori launchpad home page from the Windows apps menu, using your user S4H00-##, and password Welcome1. 2. Find all Application tiles that contain the word stock in their title using the search feature, and return to the SAP Fiori launchpad home page to display all applications. 3. Find all objects in the system that include the word Germany, and return to the SAP Fiori launchpad home page to display all applications. 4. View and maintain the user Settings for your SAP Fiori launchpad home page. End users maintain SAP Fiori launchpad home page settings in the Settings dialog of their SAP Fiori launchpad home page. Some applications can be launched with user-specific default values. You can view these values and edit the default values if necessary. Set your default values for Financial Accounting: Company Code: 1010 Set your default values for Material Management: Plant: 1010 Set your default values for Sales and Billing: Sales Organization (Sales Org.): 1010 © Copyright. All rights reserved. 47 Unit 2: Navigation Distribution Channel (Distr. Channel): 10 Division: 00. 5. Create a custom tile group named My Applications and assign the following applications to your new group: Manage Business Partner Master Data Create Sales Orders VA01 Change Sales Orders VA02 Create Outbound Deliveries From Sales Orders Pick Outbound Delivery Create Billing Documents VF04 Sales Order Fulfillment Analyze and Resolve Issues Query Browser Browse Views Ensure that the applications appear in the above sequence, from left to right in your new tile group. Change the name of the Change Sales Order tile to Modify my orders. Enter the description text CFO to agree all Q4 discounts. 6. Launch the Sales Order Fulfillment Analyze and Resolve Issues application and display only orders that have Shipping Issues in Delivery. 7. Open the order at the top of the Sales Documents with Issues list and find out why the order is not fulfilled using the Process Flow view. 8. What option is the SAP Fiori application offering in this case ? _____________________________________________________________ _____________________________________________________________ _____________________________________________________________ _____________________________________________________________ _____________________________________________________________ _____________________________________________________________ 9. Return to the SAP Fiori launchpad home page. 48 © Copyright. All rights reserved. Unit 2 Solution 2 Operate the SAP Fiori Launchpad Home Page and SAP Fiori Applications Simulation: Operate the SAP Fiori Launchpad Home Page and SAP Fiori Applications For more information on Operate the SAP Fiori Launchpad Home Page and SAP Fiori Applications, please view the simulation in the lesson Using SAP Fiori in your online course. Search for applications, add applications to your home tile group, create a new custom tile group, and launch and navigate through an application. Note: In this exercise, when a value includes ##, replace the ## characters with the number that your instructor assigned you. 1. Start the SAP Fiori launchpad home page from the Windows apps menu, using your user S4H00-##, and password Welcome1. a) Choose the Windows icon and choose Fiori Launchpad to start the SAP Fiori launchpad home page. Figure 54: Start the SAP Fiori launchpad home page b) Enter your user S4H00-## and password Welcome1. © Copyright. All rights reserved. 49 Unit 2: Navigation c) Choose the language EN. d) Choose Log On. 2. Find all Application tiles that contain the word stock in their title using the search feature, and return to the SAP Fiori launchpad home page to display all applications. a) Choose (Search ) at the top right of the screen. The Search field opens. b) Choose Apps. Figure 55: Search Apps c) In the Search field, enter the word stock and choose Enter. Applications tiles appear in the result. d) Choose (SAP Logo) to go back to the SAP Fiori launchpad home page. All applications are visible again. 3. Find all objects in the system that include the word Germany, and return to the SAP Fiori launchpad home page to display all applications. a) Ensure that the Search drop down is set to All. b) In the Search field, enter Germany and choose Enter. Figure 56: Search for Germany You see a list of all objects where Germany is mentioned. c) Click across the header buttons to move between the different types of objects, such as Customers and Suppliers. Figure 57: Headers Buttons d) Choose (SAP Logo) to navigate back to the SAP Fiori launchpad home page. All applications are visible again. 4. View and maintain the user Settings for your SAP Fiori launchpad home page. 50 © Copyright. All rights reserved. Lesson: Using SAP Fiori End users maintain SAP Fiori launchpad home page settings in the Settings dialog of their SAP Fiori launchpad home page. Some applications can be launched with user-specific default values. You can view these values and edit the default values if necessary. Set your default values for Financial Accounting: Company Code: 1010 Set your default values for Material Management: Plant: 1010 Set your default values for Sales and Billing: Sales Organization (Sales Org.): 1010 Distribution Channel (Distr. Channel): 10 Division: 00. a) Start the personalize mode by choosing the (User) icon at the top right corner of your screen. b) Choose Settings. Figure 58: Settings c) Choose Default Values. Edit Default Values for Financial Accounting: © Copyright. All rights reserved. 51 Unit 2: Navigation Figure 59: Financial Accounting d) Set the Default Values as: Company Code: 1010 e) Choose Default Values. Edit Default Values for Material Management: Figure 60: Material Management f) Set the Default Values as: Plant: 1010 g) Choose Default Values. Edit Default Values for Sales and Billing: 52 © Copyright. All rights reserved. Lesson: Using SAP Fiori Figure 61: Default Values for Sales and Billing h) Set the Default Values as: Sales Org.: 1010 Distr. Channel: 10 Division: 00 i) Choose Save. 5. Create a custom tile group named My Applications and assign the following applications to your new group: Manage Business Partner Master Data Create Sales Orders VA01 Change Sales Orders VA02 Create Outbound Deliveries From Sales Orders Pick Outbound Delivery Create Billing Documents VF04 Sales Order Fulfillment Analyze and Resolve Issues Query Browser Browse Views Ensure that the applications appear in the above sequence, from left to right in your new tile group. Change the name of the Change Sales Order tile to Modify my orders. Enter the description text CFO to agree all Q4 discounts. a) Start the personalize mode by choosing the (User) icon at the top right corner of your screen. © Copyright. All rights reserved. 53 Unit 2: Navigation b) Choose Edit Home Page. Figure 62: Edit Home Page c) To create a new tile group at the top of the screen, choose + Add Group. d) Maintain the name of the tile group by overwriting the text Enter group name with the new name My Applications. e) To add an application, choose the + sign (Open App Finder) within the new group. f) Use the application catalog selector drop-down list on the left to choose Sales – Sales Order Processing. Figure 63: Sales – Sales Order Processing g) Choose the (pin) icon below the Create Sales Orders VA01 application to add it to your group. h) Choose the (pin) icon below the Change Sales Orders VA02 application to add it to your group. i) Choose the (pin) icon below the Sales Order Fulfillment Analyze and Resolve Issues application to add it to your group. 54 © Copyright. All rights reserved. Lesson: Using SAP Fiori j) Use the application catalog selector drop-down list on the left to choose Sales – Billing Document. Figure 64: Sales – Billing Document k) Choose the (pin) icon below the Create Billing Documents VF04 application to add it to your group. l) Use the application catalog selector drop-down list on the left to choose Logistic Execution - Outbound Deliveries. m) Choose the (pin) icon below the Create Outbound Deliveries From Sales Orders application to add it to your group. n) Choose the (pin) icon below the Pick Outbound Delivery application to add it to your group. o) Use the application catalog selector drop-down list on the left to choose Analytics — Query Browser. p) Choose the (pin) icon below the Query Browser Browse Views application to add it to your group. q) Use the application catalog selector drop-down list on the left to choose Business Partner Data. r) Choose the (pin) icon below the Manage Business Partner Master Data application to add it to your group. s) On the top left, choose (SAP Logo) to return to the personalize screen. t) Reorganize the tiles by dragging them so that they appear from left to right in the following sequence: © Copyright. All rights reserved. 55 Unit 2: Navigation Manage Business Partner Master Data Create Sales Orders VA01 Change Sales Orders VA02 Create Outbound Deliveries From Sales Orders Pick Outbound Delivery Create Billing Documents VF04 Sales Order Fulfillment Analyze and Resolve Issues Query Browser Browse Views u) On the Change Sales Orders VA02 tile, choose the (three dots) icon at the bottom and select the Edit Tile Information option. v) Overwrite the tile name (Title) with Modify my orders, overwrite the Subtitle with Use to adjust pricing, and enter the description text CFO to agree all Q4 discounts. w) Choose OK. x) To exit the personalize mode, choose Figure 65: Close (Exit Edit Mode) at the bottom right corner of your screen. 6. Launch the Sales Order Fulfillment Analyze and Resolve Issues application and display only orders that have Shipping Issues in Delivery. a) From your new personal tile group, choose the Sales Order Fulfillment Analyze and Resolve Issues tile. Figure 66: Sales Order Fulfillment Issues b) Choose Go. 56 © Copyright. All rights reserved. Lesson: Using SAP Fiori c) Click on Shipping Issue in Delivery in the middle of the screen to show only orders that have Shipping Issue in Delivery. Figure 67: Shipping Issue in Delivery 7. Open the order at the top of the Sales Documents with Issues list and find out why the order is not fulfilled using the Process Flow view. a) Sales Documents with Shipping Issue in Delivery Figure 68: Sales Documents with Shipping Issue in Delivery b) To open the details view, choose the first order and click the icon on the right side of the item line in the list. © Copyright. All rights reserved. 57 Unit 2: Navigation Figure 69: Track Sales Orders Details - Process Flow c) Notice the red circle around Delivery Processing and the text Shipping Issue. 8. What option is the SAP Fiori application offering in this case ? _____________________________________________________________ _____________________________________________________________ ______________

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