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“What steps should be followed to configure a POP account on an Android mobile device?”,“In Settings, select Accounts, then Add An Account. Click the appropriate account type. After entering the email address, tap Next. After entering the password, tap Next. If prompted, enter the username, password...

“What steps should be followed to configure a POP account on an Android mobile device?”,“In Settings, select Accounts, then Add An Account. Click the appropriate account type. After entering the email address, tap Next. After entering the password, tap Next. If prompted, enter the username, password, or server. After configuring any account options desired, click Next. Complete any account options based on the account type chosen. Enter the account name and, if prompted, the name for outgoing messages.” “What steps should be followed to configure an IMAP account on an Android mobile device?”,“In Settings, select Accounts, then Add An Account. Click the appropriate account type. After entering the email address, tap Next. After entering the password, tap Next. If prompted, enter the username, password, or server. After configuring any account options desired, click Next. Complete any account options based on the account type chosen. Enter the account name and, if prompted, the name for outgoing messages.” “What steps should be followed to configure an IMAP account on an iOS mobile device?”,“Select Settings ➢ Accounts And Passwords ➢ Add Account. Select Other. Select Add Mail Account. Fill in your name, your email address, your password, and a description. Click Next. Select IMAP. Enter the FQDN of the IMAP server, your email address, and your password. Enter the FQDN of the SMTP server and your email address. Click Next. Click Save in the upper-right corner.” “What are the two options for security when configuring email on a mobile device?”,“The two options for security when configuring email on a mobile device are SSL and TLS.” “What is two-factor authentication?”,“Two-factor authentication is the use of two different types of authentication factors to verify the user’s identity.” “What does an authenticator application like Google Authenticator allow a mobile device to do?”,“An authenticator application like Google Authenticator allows a mobile device to use a time-based one-time password (TOTP) algorithm with a site or system that requires such authentication.” “What are trusted sources for applications and utilities for mobile devices?”,“Trusted sources for applications and utilities for mobile devices include the official Google Play site or the Apple Store.” “What is ActiveSync and what has it been replaced with?”,“ActiveSync allowed synchronization between a mobile device and a desktop PC or server running compatible software. It has been replaced with Windows Mobile Device Center in Windows Vista.” “Why is the calendar considered a critical application?”,“The calendar is important for both work and play, allowing users to schedule and manage events and appointments.” “How can the calendar be synced between mobile devices?”,“Mobile devices support syncing the calendar between devices, sometimes requiring a small application for different ecosystems.” “Why is push synchronization preferred for contact lists on mobile devices?”,“Push synchronization ensures that any changes made to the contact list on one device will be automatically updated on the other device without any user effort.” “What is the purpose of setting up a personal email from a commercial provider on a mobile device?”,“Setting up personal email allows users to access and manage their personal emails on the device, even if it’s from a commercial provider.” “How can iCloud email be set up on an Android device?”,“To set up iCloud email on an Android device, go to Settings, select Accounts, then Add An Account and follow the instructions provided.” “How can iCloud email be set up on an iOS device?”,“On an iOS device, go to Settings, tap your name, select iCloud, choose the apps you want to use with iCloud, and follow the on-screen instructions.” “What are the steps to set up Gmail (Google/Inbox) on an Android mobile device?”,“Steps include selecting the Gmail icon, selecting ‘Already Have A Google Account,’ entering username and password, and signing in.” “What are the steps to set up Gmail (Google/Inbox) on an iOS mobile device?”,“Steps include going to Settings ➢ Accounts & Passwords ➢ Add Account, selecting Gmail, filling in the required information, and syncing desired items.” “How can Outlook be set up on an Android device for Exchange Online?”,“To set up Outlook on Android, install Outlook for Android if required, select the Email icon, and follow the provided instructions.” “What is the maximum cable length for USB connectors?”,“The maximum cable length for USB connectors is 5 meters.” “How many USB connectors are shown in Figure 1.3?”,“Figure 1.3 shows four USB connectors.” “What type of connector does USB-C replace?”,“USB-C replaces various USB-B and USB-A connectors.” “What are the transmission speeds of USB 1.1 and USB 2.0?”,“USB 1.1 runs at 12 Mbps, while USB 2.0 runs at 480 Mbps.” “What are the advantages of the Lightning connector according to Apple?”,“According to Apple, the advantages of the Lightning connector include: supplying more power, being insertable in either way, being physically more durable than USB, and detecting and adapting to connected devices.” “What is the maximum speed of a serial connector?”,“The maximum speed of a serial connector is 115,200 bps.” “What are the common bit rates for RS-232 serial ports?”,“The common bit rates for RS-232 serial ports include: 1,200, 2,400, 4,800, 9,600, 14,400, 19,200, 38,400, 57,600, and 115,200 bits per second.” “What is the purpose of Near-field communication (NFC)?”,“The purpose of Near-field communication (NFC) is to allow smartphones and other equipped devices to communicate when very near one another or when touching.” “What is a digitizer and how does it relate to the display on a laptop?”,“A digitizer is a thin piece of clear material that fits on top of the display. It can be replaced without replacing the display itself if it gets cracked.” “How can you separate the digitizer from the display during the replacement process?”,“To separate the digitizer from the display, you may need to open the display lid and use a hair dryer to heat the glue that usually holds them together.” “What is the function of an inverter in a laptop?”,“An inverter is a component that takes DC power and converts it to an AC form that can be used by the LCD screen.” “What are some common issues that may indicate a faulty inverter?”,“Flickering display or dimness are common issues that may suggest a problem with the inverter.” “Where is the wireless antenna located in a laptop?”,“The wireless antenna is located in the display of the laptop.” “How does movement of the laptop affect the wireless signal?”,“Moving the laptop can change the polarity of the wireless antenna, which may result in a better signal.” “What does a USB port require in terms of system resources?”,“A USB port requires only one IRQ (interrupt request) for all connected USB devices.” “What are the different types and form factors of USB connectors?”,“USB connectors come in types A, B, mini, and micro. The mini version is used on mobile devices, while the micro version is found in applications such as mobile phones and digital cameras.” “What are the advantages of monitors with VA LCD panels?”,“Monitors with VA LCD panels provide the advantages of wide viewing angles, high-contrast ratios, and reproducing colors well.” “What is an organic light-emitting diode (OLED)?”,“An OLED is another type of LED technology that uses an emissive electroluminescent layer of organic compounds to emit light in response to an electric current.” “What is an interesting characteristic of OLED displays?”,“OLED displays have flexibility and transparency, allowing them to roll up for storage and for objects behind the display to be seen through it.” “Where is the wireless antenna located in a laptop display?”,“The wireless antenna is located in the display of a laptop.” “How can you improve the wireless signal in a laptop by moving it around?”,“By moving the laptop around, the polarization of the antenna may change, causing it to line up better with the incoming signal and improving the signal strength.” “Where is the built-in microphone typically located in a laptop?”,“The built-in microphone is typically located in the display next to the webcam or off to the side.” “What do digitizers do and how do they work?”,“Digitizers read pressure applied to the surface of the display and enable touchscreens to work. They can work with a stylus or by simply touching the screen with a finger.” “What should you do if your device makes an unintended Bluetooth connection?”,“As a default setting, make your mobile device undiscoverable and only enable the setting when you need to create a new pairing with a trusted device.” “Why is leaving Bluetooth settings in a discoverable state a security issue?”,“It makes it easier for malicious individuals to create a Bluetooth pairing with your mobile device and perform wireless attacks through the Bluetooth connection.” “What is a hard reset and when should it be performed?”,“A hard reset is a process that resets the device to factory defaults. It should be performed as a last resort when troubleshooting Bluetooth connectivity issues.” “How can unintended Bluetooth connections be a clue that a device has been compromised?”,“It suggests that the device may have been compromised through malware or social engineering.” “What are location services in mobile devices used for?”,“Location services use GPS to track the geographic location of the device and provide navigation assistance, locate nearby services, and track vehicles.” “What should you check if GPS services are not functioning on a mobile device?”,“Make sure GPS is turned on, try restarting the device, check for internet access, and ensure that the device is outdoors for better GPS performance.” “How can the position of your hand on a mobile device affect GPS performance?”,“If your hand covers the antenna used for GPS, it can negatively affect GPS performance.” “Can location tracking be disabled on a mobile device?”,“Yes, location tracking can be disabled on a mobile device, usually as the default setting. Some applications may prompt users to enable it.” “What are the two protocols that can be used to access email accounts?”,“Post Office Protocol (POP) 3 and Internet Message Access Protocol (IMAP)” “What is the fully qualified domain name (FQDN) used for in email configuration?”,“To specify the email server that receives the emails sent to you” “What is the purpose of the Simple Mail Transfer Protocol (SMTP) server in email configuration?”,“To send your email to the recipient’s email server” “What are the steps to configure email on an Android mobile device?”,“1. In Settings, select Clouds And Accounts and then Accounts. 2. In Accounts, select Add An Account and select Email as the type. 3. Enter the email address and password and select Sign In. 4. After your account is recognized and set up, select Pop3 as the account type. 5. Enter the name of the incoming POP3 server, and if desired, select to enable encryption. 6. Enter 110 as the incoming port, and if desired, select Delete Email Off The Server. 7. Enter the name of the outgoing PO3 server and enter port number 25. 8. Finally, if desired, turn on SMTP authentication” “What are the steps to configure email on an iOS mobile device?”,“1. Select Settings ➢ Accounts And Passwords ➢ Add Account. 2. Select Other. 3. Select Add Mail Account. Fill in your name, your email address, your password, and a description. Click Next.” “What functionality do IMAP accounts offer compared to POP3 accounts?”,“IMAP accounts have more functionality than POP3 accounts” “What software can be used to create Mobile Device Management (MDM) policies?”,“MDM software” “What does Mobile Device Management (MDM) allow you to control?”,“Mobile devices, even those you do not own if they have the software installed” “What should users be trained to do with regard to software downloads?”,“Users should be trained to regard any software downloads with suspicion.” “What is the advised approach to prevent users from downloading software to a company-owned mobile device?”,“It may be advisable to use an enterprise mobility management system.” “What is the setting shown in Figure 1.13 on Android devices?”,“The setting shown in Figure 1.13 on Android devices is allowing applications from unknown sources.” “How do Apple devices warn users when they download from an unknown source?”,“Apple devices warn users with a pop-up message when they download from an unknown source.” “What is mobile device synchronization?”,“Mobile device synchronization is the process of keeping information in sync between a desktop or laptop and a mobile device.” “What are the three basic ways to synchronize data between devices?”,“The three basic ways to synchronize data between devices are syncing to the cloud, syncing to the desktop, and syncing to the automobile’s computer system.” “How can devices be synced to a cloud server?”,“Devices can be synced to a cloud server by setting up a synchronization process that updates all devices with the cloud as soon as they attain Internet access.” “When do two devices sync with each other in a direct sync process?”,“Two devices in a direct sync process will sync with each other any time they find themselves on the same network, such as a home wireless network.” “What are some advantages of using an optical trackpad over a D-pad?”,“The advantages of using an optical trackpad over a D-pad are: it can track movements in 360 degrees and with varying speeds, and it uses space efficiently without the need for small buttons.” “What is the purpose of a docking station?”,“A docking station allows a laptop computer to be converted to a desktop computer and provides access to additional ports and devices that the laptop does not natively have.” “How does a port replicator differ from a docking station?”,“A port replicator duplicates the ports the laptop already has to outside devices, while a docking station expands the laptop to include other ports and devices that the laptop does not natively have.” “What are the three levels of plug and play supported by laptops?”,“The three levels of plug and play supported by laptops are: cold docking, warm docking, and hot docking.” “How can a laptop be undocked from a docking station?”,“By pressing the undock button on the docking station or using a manual release lever if the button is unresponsive.” “Are docking stations vendor- and model-specific?”,“Yes, docking stations are vendor- and model-specific, meaning they must be purchased from the same vendor as the laptop.” “What is the purpose of a trackpad and a drawing pad?”,“A trackpad is an input device used for detecting finger movements on top of it, while a drawing pad allows users to hand-draw images using a special pen-like stylus.” “What should you select for the Exchange Server to use a secure connection?”,“Use Secure Connection (SSL)” “What should you do after selecting a frequency for checking email in the Account Options interface for the Exchange Server?”,“Click Next” “How do you add an Exchange account on iOS?”,“Tap Settings ➢ Passwords & Accounts ➢ Add Account ➢ Exchange” “What options do you have when configuring an Exchange account manually?”,“Basic authentication, enter email password, and enter additional server information” “What happens when you select Sign In while setting up an Exchange account on iOS?”,“Your email address is sent to Microsoft to discover your Exchange account information” “What does Yahoo recommend using as an email client?”,“IMAP” “How do you set up IMAP for Yahoo on Android?”,“Swipe up or down on the Home screen to access the Apps screen, then go to Settings ➢ Accounts ➢ Add account ➢ Yahoo” “What are the account options that can be configured for Yahoo on Android?”,“Sync Frequency, Inbox Download Size, and more” “What must be entered after entering the email address when setting up Yahoo on Android?”,“Password” “How do you add a Yahoo account on an iOS device?”,“Tap Settings ➢ Accounts & Passwords ➢ Add Account ➢ Yahoo” “What can be disabled when adding a Yahoo account on iOS?”,“Aspects of Yahoo Mail from syncing” “How can Bluetooth be enabled on a mobile network on Android?”,“Enable Bluetooth and pair a Bluetooth device” “How can Bluetooth be enabled on a mobile network on iOS?”,“The process for enabling Bluetooth on iOS was not provided in the course notes” “How can you lower or raise the volume on a laptop?”,“Consult the documentation for the key to use in conjunction with Fn to lower and raise the volume.” “What is the function of a mute button on a laptop?”,“Most laptops include a mute button marked as such to silence the audio.” “What is the recommended method for installing speakers?”,“Installing speakers is more about connecting them properly than installing them.” “How should the speakers be connected to a power source?”,“One of the speakers will connect to a power source, and the other will connect to the powered speaker.” “Where should the speaker cable be connected in a PC?”,“The speaker cable should be connected to the proper plug in the PC marked for speakers.” “What needs to be done before replacing speakers in a laptop?”,“Follow the earlier instructions to remove the hard drive, the battery pack, and all the screws holding the body together.” “How can you test whether a speaker on a mobile device is functioning?”,“Ensure that the speaker volume is up and the speaker is not disabled, and follow the specific steps for the device’s operating system.” “How can you test the loudspeaker on an Android device?”,"Go to the Home screen, tap the Phone icon, type *#7353# into the dialer, and tap Speaker to test the loudspeaker. " “How should you remove the keyboard itself?”,“Remove any screws at the top and remove the keyboard itself from top to bottom.” “What should you be careful with when removing the keyboard?”,“Be careful with the thin, but wide, data cable to the system board at the bottom.” “What should you do with the plastic connectors that hold the data cable in place?”,“Take a pick and lift the plastic connectors that hold the data cable in place.” “What should you do with the new keyboard?”,“Slip the data cable back in between the plastic connectors on the system board and ensure it’s all the way in.” “What should you do before turning the laptop over and replacing the keyboard screws?”,“Replace any plastic pieces that were covering the keyboard.” “What should you check for if the keyboard doesn’t work after replacement?”,“Check the functionality of the data connector.” “Where can you find the panel used for access to the memory modules?”,“Refer to your laptop instruction manuals or look for a panel on the bottom.” “How should you remove an existing memory module?”,“Undo the module clamps, gently lift the edge of the module to a 45-degree angle, and then pull the module out of the slot.” “What is the recommended method to remove a wireless card from a laptop?”,“Remove any screws from the wireless card and gently pull out the card from the slot.” “How should you pull a wireless card from a laptop?”,“Do not pull by the wire; pull by the connector itself.” “What is the angle at which you should insert a replacement wireless card into the slot?”,“45-degree angle” “What should you do after inserting the replacement card into the slot?”,“Replace the screws and reconnect the antenna to the adapter.” “What should you do if you want to change an external mobile broadband card?”,“Pull the old USB stick out and plug in the new one.” “What is the advantage of using biometrics as an authentication mechanism?”,“It offers much better security than other authentication mechanisms.” “What are the two most common implementations of biometrics?”,“Fingerprint scans and facial scans/facial recognition technology.” “How can you configure fingerprint authentication in Windows 10?”,“Select Start ➢ Settings to open the Settings app. Select Accounts ➢ Sign-in Options page. In the right pane, find the Fingerprint section under Windows Hello and click the Set Up button.” “What are the three major display technologies used in laptop displays?”,“LCD, LED, OLED” “What are the two major types of LCDs used in laptop displays?”,“Active matrix screens and passive matrix screens” “What are the main differences between active matrix and passive matrix LCD displays?”,“Active matrix displays have higher refresh rates and brighter display quality while passive matrix displays use less power.” “What is In-plane switching (IPS) and what does it offer?”,“In-plane switching (IPS) is a newer LCD technology that provides better color quality and solves the issue of poor quality at angles other than straight on.” “What is Twisted nematic (TN) and what are its characteristics?”,“Twisted nematic (TN) is an older LCD technology which provides the shortest response time, high brightness, and less power consumption but suffers from poor quality when viewed from wide angles.” “What are the two types of backlighting used in LCD displays?”,“Fluorescent and LED-based backlighting” “What are the characteristics of LED backlighting compared to fluorescent backlighting?”,“LED backlighting is thinner, lighter, more expensive, has lower power consumption and heat generation, and offers higher brightness and longer lifespan.” “What is vertical alignment (VA) in LED displays?”,“Vertical alignment (VA) is an LED technology where the liquid crystal cells align vertically when no electric current is running through them, resulting in a black display screen.” “What percentage of the total exam does the Mobile Devices domain represent?”,“15 percent” “What are the four subobjectives that need to be mastered in the Mobile Devices domain?”,“Wireless/cellular data network (enable/disable), Bluetooth, Location services, Mobile device management (MDM)/mobile application management (MAM), Mobile device synchronization” “What is the main focus of this chapter in relation to mobile devices?”,“The exam topics related to mobile devices” “In which objective and subobjective of the CompTIA A+ 220-1101 exam blueprint are the topics covered?”,“Objective 1, subobjectives of the Mobile Devices domain” “What is the recommended method to determine the proper disassembly method when replacing hardware and devices in a laptop?”,“Consult the documentation from the manufacturer” “What type of screwdriver may be required for some models of notebook PCs?”,“T-8 Torx screwdriver” “What is one precaution to take before working with computer components of any kind?”,“Ground yourself using an antistatic wristband attached to the case” “How do you replace the battery in a laptop?”,“Remove the battery storage bay, remove the old battery, insert the new battery, and replace the bay” “What is a touch pen?”,“A touch pen is a stylus that comes with a touchscreen system.” “How can headsets be connected to a mobile device?”,“Headsets can be connected through a wired connection (3.55 mm audio connector or USB) or by using Bluetooth.” “What is extended reality (XR)?”,“Extended reality (XR) is a field that includes both augmented reality (AR) and virtual reality (VR).” “What is the difference between augmented reality and virtual reality?”,“Augmented reality involves glasses that can project graphics and text onto the real world view, while virtual reality immerses the user into a virtual environment.” “What is the most well-known computing device worn as glasses?”,“The most well-known computing device worn as glasses is Google Glass.” “What is the HC1 headset computer?”,“The HC1 headset computer is a device that responds to voice commands and body movements.” “How can speakers be connected to a mobile device?”,“Speakers can be connected using USB, a 3.55 mm audio plug, or by pairing with the devices using Bluetooth.” “How can the volume of sound be adjusted on a mobile device?”,“The volume of sound can be adjusted using specific keys (usually F8 and F9) on the top row of the keyboard.” “What is a mobile hotspot?”,“A mobile hotspot is a device that can provide wireless internet access to other devices.” “How can you connect to a mobile hotspot?”,“To connect to a mobile hotspot, click the WiFi icon in the system tray, select the hotspot’s wireless connection, enter the password, and click Connect.” “What are the two competing standards for cellular networking?”,“The two competing standards for cellular networking are Global System for Mobile Communications (GSM) and code-division multiple access (CDMA).” “What is the basic difference between GSM and CDMA?”,“The basic difference is that GSM is specific to a SIM card used with the mobile phone, while CDMA is handset specific.” “What technologies does GSM use for multiple user access?”,“GSM uses time division multiple access (TDMA) and frequency division multiple access (FDMA) for multiple user access.” “What is the Preferred Roaming List (PRL)?”,“The Preferred Roaming List (PRL) is a list of radio frequencies stored in some digital phones, indicating which towers the phone should use in various geographic areas.” “What does a PRL update do?”,“A PRL update makes the list of frequencies in the phone’s memory current, ensuring the phone uses the network with the best roaming rate.” “What is Bluetooth used for?”,“Bluetooth is a short-range wireless technology used to create connections between digital devices, such as speakers, headphones, GPS units, and keyboards.” “How do you enable Bluetooth on an Android mobile device?”,“From the Home screen, select the Menu button. From the menu, choose Settings ➢ Connections ➢ Bluetooth.” “How do you enable Bluetooth on an iOS mobile device?”,“On the main page, choose Settings ➢ Bluetooth.” “What is the first step to enable pairing between a mobile device and an external device?”,“Turn the external device on.” “How do you make an external device discoverable for pairing on an Android mobile device?”,“Swipe up on an empty spot on the Home screen to open the Apps tray. Select Settings and then Connections. Turn on the Bluetooth switch.” “How do you pair a Bluetooth device with an Android mobile phone?”,“In the list of available devices, tap the Bluetooth device to pair it with the phone.” “What should you do if a PIN is required when pairing a Bluetooth device?”,“Check the manual for the external device to find the appropriate PIN.” “What can you do if there is no Bluetooth connectivity?”,“Try reenabling Bluetooth or reseating the antenna cable. If those fail, try using a new antenna or check for driver issues after an upgrade or update.” “How do you clear the Bluetooth cache on an Android device?”,“Open the phone’s Settings, tap the More tab, tap Application Manager, select to view all, select Bluetooth Share, and tap Clear Cache.” “What is the maximum transfer rate of NFC?”,“0.424 Mbps” “What are the two components of NFC?”,“Initiator and target” “What are the simple form factors that NFC targets can take?”,“Tags, stickers, key fobs, or cards” “What technology was NFC first used in?”,“Radio frequency ID (RFID) tagging” “What are some applications of NFC on mobile devices?”,“Point-of-sale payments, reading information stored in tags, communication with peripherals” “What is the maximum range of Bluetooth?”,“100 meters (330 feet)” “What are the speed variations of Bluetooth?”,“2.0: 2.1 MB, 2.1: 2.1 MB, 3.0: 24 MB (over Wi-Fi connection), 4.0: 2.1 MB over Bluetooth and 24 MB over Wi-Fi, 4.1: 2.1 MB over Bluetooth and 24 MB over Wi-Fi, 4.2: 2.1 MB over Bluetooth and 24 MB over Wi-Fi, 5.0: 2.1 MB over Bluetooth and 24 MB over Wi-Fi” “What is a hotspot in the context of mobile devices?”,“A publicly provided point of access to an 802.11 wireless network connected to the Internet” “What are the two types of networks that can be used to gain access to the internet on mobile devices?”,“Cell phone networks and Wi-Fi networks.” “What is the latest standard for mobile network technology?”,“5G.” “How can you enable/disable the automatic connection to the cell phone network?”,“You can do this through the settings by accessing Settings ➢ Wireless ➢ Mobile ➢ Enable Data and selecting or deselecting it.” “What is the process of making a Wi-Fi connection on a mobile device?”,“In the settings of the device, you can access the Wi-Fi section (Wi-Fi on iPhone and Wireless And Networks on Android) and select a Wi-Fi network to connect to.” “What is the primary benefit of 2G networks over their predecessors?”,“Digitally encrypted phone conversations between the mobile phone and the cellular base station.” “What capabilities were introduced with 3G technology?”,“Web browsing, email, video downloading, picture sharing, and other smartphone technologies.” “What is the data speed specification for 4G cellular technology to be considered as 4G?”,“100 Mbps and up to 1 Gbps.” “What are the current providers offering 5G broadband internet in most big cities?”,“Verizon, AT&T, and T-Mobile.”

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