Week Two: Data, Information, Knowledge, and Wisdom PDF

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ExpansiveLogic1205

Uploaded by ExpansiveLogic1205

University of Limerick Kemmy Business School

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data management information processing knowledge management business processes

Summary

This document provides notes on data, information, knowledge, and wisdom. It outlines the different types of knowledge and the importance of quality information in supporting business processes. It also discusses data processing and its link to business decisions.

Full Transcript

11/12/2024, 16:28 OneNote Week two Sunday 8 December 2024 2:54 p.m. 📌 Data; are raw facts and figures that have no meaning in their own Data should be managed as a resource - s...

11/12/2024, 16:28 OneNote Week two Sunday 8 December 2024 2:54 p.m. 📌 Data; are raw facts and figures that have no meaning in their own Data should be managed as a resource - same way as finance/employees Data sets don’t have any meaning until they are given a context and processed into information/useable form 📌 Information; stats that has been processed within a context/into a form to give it meaning Processing There are 3 main uses of information; ⬇️ (Raw)Data -> context -> information 1. Communication Share ideas Co-ordinate actions Transmit info to inform shareholders 2. Support business processes 📌 business process; activity/set of activities required to achieve a specific goal or outcome 3. Decision-making Characteristics of good quality information; Accuracy Validity Timeliness Reliability Relevance Completeness 📌 Knowledge; the capacity of understanding of rules needed to interpret information Knowledge workers are workers who’s main capital is knowledge Anyone who’s required to ‘Think for a living’ ○ Knowledge types; Explicit; codified knowledge found in documents, databases etc Tacit; intuitive knowledge/ know-how that resides in the mind of the practitioner 📌 Wisdom; evaluated understanding- a mix of experience, values , contextual information and insight It’s the essence of philosophical probing ○ Questioning human morals ○ Discerning good/bad and right/wronh DIKAR model The ‘technology’ view Data ->process-> information -> interpret-> knowledge -> decisions-> action -> drive -> results RAKID model The ‘business’ view Data

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