PMP Practice Questions PDF - Project Management

Q129: A project team member informs the project manager that all items are complete and the team is ready to move on to the next iteration. The project manager reviews the iteration board and notices incomplete items. The iteration ends today, and the missed items will not be completed on time.\ \ W...

Q129: A project team member informs the project manager that all items are complete and the team is ready to move on to the next iteration. The project manager reviews the iteration board and notices incomplete items. The iteration ends today, and the missed items will not be completed on time.\ \ What should the project manager have done to ensure that all of the iteration backlog items were completed on time? A\) Validated iteration backlog items using the definition of done (DoD). B\) Scheduled longer delivery timelines for project iteration cycles. C\) Requested that the team reports progress during daily standups. D\) Asked team members to demo their work as soon as it was ready. Correct Answer: A Rationale: Solution: A. Validated the iteration backlog items using the definition of done (DoD).\ Validating the iteration backlog items using the definition of done (DoD) is the best way to ensure that all of the iteration backlog items are completed on time. A DoD checklist lists all the criteria that are required for a deliverable to be considered ready for customer use. The team should regularly validate the iteration backlog items using the DoD established previously to avoid delays before the iteration ends. Before considering the iteration complete, the project manager should seek to confirm that all criteria are met.\ The other options are incorrect.\ Scheduling longer delivery timelines may not be feasible or practical, and asking the team to demo their work may not address the issue of incomplete items.\ Asking the team to report daily progress should be part of the process, but does not remove the need to validate the backlog items using the DoD. The team believes that they have completed all of the necessary items, suggesting that there is a disconnect between the DoD and the team\'s belief that all work has been completed. Q131: A product development project has run into design issues. As a result, the team has decided to change the approach of the product design phase from a predictive to an iterative approach.\ \ What should the project manager do to ensure a smooth transition between approaches? A\) Schedule a workshop with the team to plan the upcoming iterations. B\) Work with the team to establish a team site and product artifacts. C\) Meet with the product manager to analyze upcoming user stories. D\) Work with the product manager to define the number of iterations. Correct Answer: A Rationale: Solution: A. Schedule a workshop with the team to plan the upcoming iterations.\ It is very important that the team understands the advantages of moving to an iterative approach from the existing predictive approach. Scheduling a workshop with the team to plan the upcoming iterations is the best way to ensure a smooth transition between approaches.\ All other options do not help with the transition between approaches. The activities are appropriate but not at this time of transition. Q132: In order to reduce procurement time during a bidding process, a project manager decided to contract the additional work to a current contractor. The other bidders are complaining about this decision because they think that the process lacked transparency and fairness.\ \ What should the project manager have done to prevent this? A\) Invited all potential bidders to a meeting. B\) Awarded the contract without negotiation. C\) Followed the company\'s bidding procedure. D\) Shared the project objectives with all bidders. Correct Answer: C Rationale: Solution: C. Followed the company\'s bidding procedure.\ It is very important for the project manager to ensure that there is complete transparency in the bidding process. This is only possible only if the project manager follows the company\'s bidding procedure. Following the company\'s bidding procedure ensures that the process is fair and consistent and all parties have an equal opportunity.\ The other answer choices are incorrect. Inviting all bidders to a meeting or sharing the project objectives with all bidders could perhaps be one of the steps in the bidding process, but this does not address other bidders\' unhappiness. Awarding the contract without negotiation may deviate from the company\'s bidding procedure. Q133: During the execution of repair work, the root cause of the damage was discovered to be failures that occurred during the construction phase. The same contractor who performed the construction work is performing the repairs. Because of this, the CEO wants to negotiate with the contractor for a reduced price.\ \ What should the project manager do? A\) Negotiate with the contractor to cancel the repair work and pay compensation for the previous work. B\) Negotiate the repair work with the contractor based on a shared risk-reward relationship. C\) Proceed with the contractor without mentioning the issue since the previous work is already closed. D\) Proceed with the contractor and subtract the amount paid for supervision of the previous work. Correct Answer: B Rationale: Solution: B. Negotiate the repair work with the contractor based on a shared risk-reward relationship.\ Since the same contractor who performed the construction phase in which the failures have occurred, a collaborative approach is required. The project manager should negotiate the repair work with the contractor based on a shared risk-reward relationship.\ The other answer choices are incorrect because they do not benefit this situation, and the repair work cannot be canceled as it does not fall in the original scope. Q134: After the transition and completion of a large equipment installation project, the project manager receives a request from the customer to add some operational cost to the project budget for team-building activities. The project was completed under budget, project contingency reserves were not spent, and the team-building activities will ensure the operational team\'s optimal performance.\ \ What should the project manager do? A\) Reject the request and close the project financials. B\) Perform the integrated change control process. C\) Approve the expenditure to ensure customer satisfaction. D\) Document the request in the lessons learned repository. Correct Answer: A Rationale: Solution: A. Reject the request and close the project financials.\ The request should be declined as the project had been completed already and transitioned to the customer. Even if the project is in the close out phase the request should still be declined as the contingency reserves are not to be used for operational items and any other items that are not related to the project\'s success. Financials should be closed and the budget released to the organization for other business opportunities. Q135: On an agile project, a team member has been taking smaller, easier user stories from the backlog, not those with the highest priority. How should this be addressed? A\) Remind the entire project team that the highest priority user stories need to be taken from the backlog first. B\) Instruct the team member to select larger and more challenging user stories in the subsequent iterations. C\) Meet with the team member to understand why they pick easier stories and tailor the workload approach as needed. D\) Retrain the team member on the core technologies used to build the product to address the skill gap. Correct Answer: C Rationale: Solution: C. Meet with the team member to understand why they pick easier stories and tailor the workload approach as needed.\ The project manager needs to understand the root cause before taking action. The root cause could be related to workload, skills, or other factors, so the project manager should not take action without first assessing the issue. In agile project management, it\'s essential to promote open communication, collaboration, and a deeper understanding of team dynamics to address issues effectively.\ The other answer choices are incorrect because they suggest that the project manager should take action without first assessing the issue. Q136: A project manager is leading a team of software engineers in developing a new mobile app. The team consistently meets deadlines but the quality of their work has been declining. The project manager suspects this may be due to a lack of training. How should the project manager address this situation? A\) Organize a team-building workshop to improve collaboration and team morale. B\) Hire new team members with more experience to compensate for the performance decline. C\) Conduct a skills gap analysis to identify specific training needs and provide targeted training. D\) Implement a strict performance evaluation system to motivate team members to improve their performance. Correct Answer: C Rationale: Solution: C. Conduct a skills gap analysis to identify specific training needs and provide targeted training.\ This approach allows for a data-driven response to identify and address the root causes of the issue, likely related to training or skill deficiencies. By conducting a skills gap analysis, the project manager can identify the specific training needs of each team member and develop a targeted training plan to address them. This will help to ensure that the team members have the skills and knowledge they need to produce high-quality work.\ The other options are incorrect because they are not the most effective ways to address the situation.\ Organizing a team-building workshop may be valuable for team dynamics, but it might not directly address the core issue of declining work quality, which the project manager suspects is due to a lack of training.\ Hiring a new team member assumes that the current team is incapable of improvement and doesn\'t initially address the potential lack of training as the root cause.\ While performance evaluation can be beneficial, implementing a strict system may not be the best initial response. If the team members are not meeting performance expectations because they lack training, then implementing a strict performance evaluation system will not be effective. Q138: During the design phase, a project manager realizes that the project will benefit from using adaptive tools. The effectiveness of this approach has been proven in past projects inside the organization.\ \ What should the project manager do first? A\) Confirm team capabilities before introducing adaptive tools and artifacts to the project. B\) Contact the project sponsor and request new team members who are familiar with adaptive projects. C\) Freeze the design stage and look for an external resource to run iterative design at extra cost. D\) Update project documents to include adaptive tools and artifacts and plan the first iterative session. Correct Answer: A Rationale: Solution: A. Confirm team capabilities before introducing adaptive tools and artifacts to the project\ The project manager should first confirm team capabilities before introducing adaptive tools and artifacts to the project.\ The other answer choices are incorrect because they are not the first steps. Without knowing if the team has capabilities to deal with adaptive tools, the project manager may compromise some aspects of the project without the need to do so. Also, it is part of the project manager responsibilities to guarantee that the team has the necessary training to perform their roles in the project. Q139: During a software development project, the team realized that several features failed to comply with quality requirements. After receiving instructions to fix the issues, one team member becomes frustrated, claiming that unclear requirements are causing the issues. Other team members argue that negligent testing is the real cause of these issues. The testers blame poor coding quality.\ \ What should the project manager do? A\) Support the project team in a retrospective to identify the root cause of the quality issues. B\) Remove the most frustrated resource from the team as the confusion is impacting team motivation. C\) Perform a quality review in each stage of the development life cycle to identify quality issues. D\) Discuss the issue with the management team to identify possible solutions to improve quality. Correct Answer: A Rationale: Solution: A. Support the project team in a retrospective to identify the root cause of the quality issues.\ The project team is initially responsible for conflict resolution, but the project manager can facilitate it when required. Retrospective meetings provide an opportunity for the project team to review how they work and to suggest changes to improve processes and efficiency. Retrospectives can be used to identify threats to performance, and project team cohesion, and to seek improvements. Facilitation helps the project team create consensus around solutions, resolve conflicts, and make decisions.\ The other answer choices do not promote the same level of collaboration and problem-solving within the team and may not address the underlying issues effectively. Q141: A project manager has been assigned to a project that is currently late and over budget. The project uses a predictive approach integrated with agile iterations for the most critical part of the scope. During the project assessment, the project manager notices that the team is afraid of making mistakes and is seeking individual recognition, while lacking accountability.\ \ How should the project manager improve productivity? A\) Develop a performance management plan for each project team member and share the performance results with the team. B\) Enable collaboration, create common goals, and celebrate group achievements, while providing group rewards. C\) Reinforce and communicate the next milestone, following individual performance and execution on a detailed level. D\) Request approval to replace a few team members so the project team can understand the importance of meeting goals. Correct Answer: B Rationale: Solution: B. Enable collaboration, create common goals, and celebrate group achievements, while providing group rewards.\ The project manager needs to create a collaborative environment that focuses on common goals and group rewards, and moving away from working in silos.\ The other answer choices are incorrect. Developing a performance management plan for each project team member and sharing the performance results with the team or creating milestones at an individual level will only deteriorate the working relationship among the team members. Replacing a few team members may not improve the team morale or productivity unless the team is focused on common goals and working together as a team and focusing on group achievements. Q143: A project manager is preparing for an organization-wide software system replacement project that will have a significant impact on business operations. It is crucial to provide training to ensure that everyone within the organization can effectively use the new software system, but training resources are limited. What is the most effective action the project manager should take to ensure successful training for all organization members? A\) Incorporate a detailed training and coaching component as a project deliverable. B\) Determine the specific needs and requirements of different user functions. C\) Recruit additional trainers to ensure adequate training coverage throughout the organization. D\) Prioritize training efforts by identifying which features are most essential. Correct Answer: A Rationale: Solution: A. Incorporate a detailed training and coaching component as a project deliverable.\ Incorporating a comprehensive training and coaching component into the project\'s scope directly addresses the need for training despite limited training resources and is a strategic approach to ensuring everyone can use the new software system effectively. This means that training is not an afterthought, but an integral part of the project plan. By including training and coaching as project deliverables, the project manager ensures that it is a well-defined and prioritized aspect of the project. The new software system is the output of the project, but the system itself does not enable the productivity outcome that is intended. In this case, adding a new deliverable of training and coaching on the use of the software can enable a better productivity outcome. If the project’s output fails to enable higher productivity, stakeholders may feel that the project has failed.\ While the other options are not the most effective actions for the project manager to take.\ Determining the specific needs and requirements of different user functions is an important step in the training process, but it is not the most effective standalone action because it doesn\'t ensure that training will be delivered effectively.\ Recruiting additional trainers can be resource-intensive and may not be the most efficient solution, especially if resources are already limited. Additionally, there is no evidence that the organization would need additional trainers beyond the initial introduction of the new system.\ Prioritizing training efforts based on essential features does not provide a solution for how training will be delivered effectively; it only addresses what to prioritize in training. Q144: A project manager is beginning a new financial software project in a very competitive environment. The regulations for compliance are clear, but the requirements are not clear. The customer stresses that they need results as soon as possible.\ \ Which implementation approach should the project manager choose for this project? A\) Repeating and refining project phases in multiple iterations. B\) Progressing through a linear sequence of stages. C\) Embracing change and focusing on delivering value. D\) Focusing on delivering the project in multiple increments. Correct Answer: D Rationale: Solution: D. Focusing on delivering the project in multiple increments.\ Focusing on delivering the project in multiple increments is correct because it delivers value to the customer before the final project release. Incremental delivery ensures that the customer gets usable and valuable functionality early in the project. This aligns with the customer\'s desire for quick results and allows for their feedback to be incorporated. Since the requirements are unclear and the environment is competitive, getting feedback from the customer early will reduce rework, promote stakeholder involvement, and provide an early return on investment.\ The other options are incorrect because they are not as well-suited for this project.\ Repeating and refining project phases in multiple iterations is incorrect because, although this approach allows for early deployment of some functionalities of the project, clarifying requirements with the customer before developing any aspect of the project is more cost effective.\ Progressing through a linear sequence of stages is incorrect because it assumes that all requirements can be defined upfront, which is not the case when requirements are unclear. It does not allow for early deployment and the customer will not have an opportunity to clarify requirements until after major development work is done.\ Embracing change and focusing on delivering value is a valuable mindset but lacks a specific implementation approach tailored to the challenges of this project. Q146: A project manager is working on a project charter and discovers that two key stakeholders are transferring to other departments and replacements have not been identified yet.\ \ What should the project manager do next? A\) Put the project on hold until the replacements are identified. B\) Involve senior management to resolve the challenge. C\) Obtain support from the project sponsor to continue the project. D\) Perform an impact analysis of the possible delays. Correct Answer: D Rationale: Solution: D. Perform an impact analysis of the possible delays.\ The project manager should perform an impact analysis of the possible delays. This will help them understand the potential impact of the stakeholders leaving and identify any risks associated with the changes. Based on the impact analysis, the project manager can determine the best course of action and communicate the findings to the appropriate parties.\ The other options are incorrect.\ Putting the project on hold or obtaining support from the project sponsor to continue the project may not be necessary or feasible and could cause delays and impact the project.\ Involving senior management should only be done after performing an impact analysis to ensure that senior management is aware of the potential risks and impacts. Q147: A project manager is working on a global project with team members in several different countries. To manage communications, the project manager plans to hold virtual meetings and on-site visits once a month.\ \ What should the project manager do next while working with this team? A\) Ask the IT manager of each site to manage the technical components of the virtual meetings. B\) Request the team members\' resumes and become familiar with the teams\' experiences. C\) Propose and establish a team charter with the rules and principles to be followed. D\) Request the budget for weekly in-person meetings with the entire team to allow for direct contact. Correct Answer: C Rationale: Solution: C. Propose and establish a team charter with the rules and principles to be followed\ The next thing the project manager should do is establish a team charter. The team charter is a document that establishes the team values, agreements, and operating guidelines. The project manager can use this document to solve or avoid problems in the team. Facilitating project team communication, problem-solving, and the process of coming to a consensus may include working with the project team to develop a project team charter and a set of operating guidelines or project team norms.\ The other answer choices are incorrect. The team has already been established so their resumes would have already been reviewed; weekly colocation will be more costly and time-consuming than monthly meetups; asking the IT manager to manage technical components will not directly benefit teamwork. Q148: A project manager has developed a schedule for a project involving various departments. The project manager met with each team member to develop a work breakdown structure (WBS). However, after the WBS was finalized, the project manager discovers that some tasks are redundant.\ \ What should the project manager have done to avoid this issue? A\) Enlisted subject matter experts (SMEs) to provide scheduling guidance. B\) Organized group sessions for all team members to review the WBS together. C\) Improved the communication channels with all team members. D\) Prepared a task assignment matrix to represent the WBS. Correct Answer: B Rationale: Solution: B. Organized group sessions for all team members to review the WBS together.\ All the project planning activities should be discussed during the joint planning sessions. During these sessions, team members will share their approaches and this will minimize activity overlap, and increase awareness among the team members.\ The other options are not as effective at avoiding redundant tasks.\ Enlisting SMEs, improving communication channels, and/or preparing a task assignment matrix can be part of the solution, but organizing group sessions to review the WBS is a more direct and effective way to pinpoint and avoid redundancy issues. Q149: A project manager has been assigned to an important project with stakeholders who have different expectations for the project. Some stakeholders also have a high degree of influence on the project.\ \ How should the project manager handle this situation? A\) Control the degree of stakeholder influence to better align with the project objectives. B\) Include the influential stakeholders\' requirements and ensure other stakeholders are aligned with the project goals. C\) Elicit and negotiate stakeholder requirements according to each stakeholder\'s influence. D\) Manage the stakeholders carefully and apply stakeholder expectations without impacting the project objectives. Correct Answer: C Rationale: Solution: C. Elicit and negotiate stakeholder requirements according to each stakeholder\'s influence.\ The project manager will first need to understand each stakeholder\'s influence and interest in the project thoroughly. Based on these two factors, the project manager can then negotiate and align each stakeholder\'s needs with the project goals. Thus, eliciting and negotiating stakeholder requirements according to each stakeholder\'s influence is the correct answer.\ The other answer choices are incorrect. It is not possible for the project manager to control the degree of stakeholder influence; include influential stakeholder\'s requests and make other stakeholders align with the project goals; or be able to manage stakeholder expectations and apply their expectations without accessing each one of the stakeholder\'s influence in the project. Q150: While gathering requirements for the project scope, the project manager realizes that some of the stakeholder requirements have a conflict.\ \ What should the project manager do to define a clear scope? A\) Assist affected stakeholders in reaching a consensus. B\) Follow the recommendation of the technical consultant. C\) Escalate to the project sponsor to make a decision. D\) Conduct a meeting with the disagreeing parties only. Correct Answer: A Rationale: Solution: A. Assist affected stakeholders in reaching a consensus\ The project manager has to be proactive to reach a consensus between the project team and stakeholders. All parties should be involved so that a consensus can be reached. The project manager must use all necessary communication techniques to gather and ensure requirements are clear.\ The other options are incorrect. They do not involve all parties to resolve the conflict. Q151: A five-year highway construction project is in its third year of execution when the project manager receives a complaint from a local community group. The group is upset because they noticed that the path of the highway changed and now runs closer to their homes. This conflict has disrupted construction and put the project in danger.\ \ What should the project manager have done to avoid this issue? A\) Created a contingency plan to mitigate the impact of community opposition. B\) Established an internal review board to integrate quality assurance activities. C\) Held community meetings to keep stakeholders informed of progress and changes. D\) Ensured that the project planning was confidential and well-documented. Correct Answer: C Rationale: Solution: C. Held community meetings to keep stakeholders informed of progress and changes.\ Open and transparent planning that engages internal and external stakeholders is vital. The project manager should have held community meetings to keep stakeholders informed of progress and changes to avoid the conflict that arose due to the change in the path of the highway. By holding community meetings, the project manager can address the concerns of the local community group and keep them informed of any changes or progress in the project. This can help to build trust and maintain a positive relationship with stakeholders.\ The other options are incorrect.\ Creating a contingency plan to mitigate the impact of community opposition is not a proactive measure to avoid conflicts with stakeholders.\ Establishing an internal review board to integrate quality assurance activities and ensuring that the project planning was confidential and well-documented are not directly related to addressing the community\'s concerns. Confidentiality may lead to mistrust and misunderstanding among stakeholders. Quality assurance is important in construction projects, but it does not address the specific issue of the community\'s grievances. Q152: A member of a development project team informs the project manager that the operating system is not going to be installed on time due to a late upgrade by the supplier. What should the project manager do first? A\) Determine the impact of the situation. B\) Modify the schedule to reflect the situation. C\) Inform the stakeholders about the problem. D\) Have the project team brainstorm a solution. Correct Answer: A Rationale: Solution: A. Determine the impact of the situation.\ The project manager must quantify an impact in order to understand the adjustments needed in the project in terms of schedule, budget, and/or resources. Only after the impact is assessed can the project manager implement the appropriate responses to maintain optimal performance.\ The other answers may occur after this appraisal exercise. Q154: A company is expanding its product manufacturing to a new country. The date the company will start operating is set and broadly communicated, but the project team is not sure if there is enough time to get all the product features implemented.\ \ What should the project manager do to ensure there is enough time to implement the critical features on the committed date? A\) Add resources to the project team, as this will increase the velocity and enable the team to deliver more value. B\) Collaborate with the project team to estimate the size of the minimum viable product (MVP) functionalities. C\) Cut operations documentation because this can be completed after product delivery and operation starts. D\) Escalate the concern to the executive level and request a new and feasible project due date. Correct Answer: B Rationale: Solution: B. Collaborate with the project team to estimate the size of the minimum viable product (MVP) functionalities.\ This is a risk issue relating to scope and time. The project manager should work with the project team to evaluate the effort/size required to get the MVP features and functionality completed. This will provide the input for the next steps.\ The other options are not as effective at ensuring that the critical features are implemented on the committed date.\ Adding resources may not be feasible, is not guaranteed to solve the issue, and could introduce its own complexities.\ Cutting operations documentation will lead to insufficient documentation.\ Escalating the concern to the executive level should be a last resort. Q155: In preparation for a meeting with the CEO of an organization, a project manager asks a team member to prepare a monthly report for the CEO. The CEO provided a specific format for these reports at the start of the project. The day before the meeting, the project manager reviews the report and discovers that it is not formatted as specified by the CEO.\ \ What should the project manager have done to avoid this situation? A\) Asked for the report from the team member earlier to ensure it was in the requested format. B\) Requested that the CEO provide more detailed format requirements for creating monthly status reports. C\) Used interactive communication to confirm that the team member acknowledges the specified format. D\) Modified the communications management plan to include the new report format requirements. Correct Answer: C Rationale: Solution: C. Used interactive communication to confirm that the team member acknowledges the specified format.\ Effective communication fosters awareness of the ideas of others, assimilation of other perspectives, and collective shaping of a shared solution. The project manager should have confirmed that the information being communicated was clear and complete and was correctly interpreted. Using interactive communication allows for a two-way exchange of information and helps to ensure that the team member fully understands and acknowledges the specified format.\ The other answer choices do not directly address the issue of ensuring the report is in the correct format.\ In this case, the CEO has already provided a specific format for the reports at the start of the project, and the requirements and format preferences should have been solidified at that time.\ Asking for the report earlier doesn\'t directly address the root cause of the problem, which is the misunderstanding of the specified format.\ Modifying the communication plan is not necessary at this point as there is no indication that the format requirements have changed since creating the communications plan at the start of the project. Q156: A company has decided to utilize a diverse international team that will work virtually. This will be the first time that the team is working together. The project manager is creating a communication plan for the project. What should the project manager do in order to build an effective project communications management plan? A\) Study the impact of cultural differences on communication. B\) Implement a one-way email push communication method. C\) Create a cloud-based resource folder for the project team. D\) Appoint a skilled communications manager for the project. Correct Answer: A Rationale: Solution: A. Study the impact of cultural differences on communication.\ Cultural awareness is the first step in understanding the differences between individuals, groups, and organizations and adapting the project’s communication strategy in the context of these differences. The project manager needs to understand the differences between the diverse cultures and communication styles of the team to avoid miscommunications and enhance effective communication. Stakeholders located in remote locations may have different time zones, speak different languages, and have different cultural norms.\ The other answer choices are incorrect because they do not address the potential root cause of communication issues.\ A push communication method is one-way and inhibits the ability to immediately gauge reaction and assess understanding.\ A cloud-based resource may be helpful but does not consider the impact that culture may have on communication.\ Appointing a skilled communications manager may not be feasible and the project manager would still have to understand the impact of cultural differences on communication. Q157: An external stakeholder has a significant impact on the project, as they have the ability to approve or reject changes to the project scope, timeline, and budget. What approach should the project manager take with this stakeholder? A\) Communicate with the stakeholder according to the stakeholder engagement and communications management plans. B\) Request feedback from the stakeholder so that the project meets the stakeholder\'s expectations and can be delivered as planned. C\) Add the stakeholder to the risk register and quantify the level of impact that the stakeholder could have on the project goals. D\) Inform the stakeholder of the key project benefits and keep them updated on the project\'s progress and milestone achievements. Correct Answer: A Rationale: Solution: A. Communicate with the stakeholder according to the stakeholder engagement and communications management plans.\ Managing stakeholder engagement helps to ensure that stakeholders clearly understand the project goals, objectives, benefits, and risks for the project, as well as how their contribution will enhance project success.\ Effective stakeholder engagement will help to ensure that the stakeholder is kept informed of the project\'s progress, has the opportunity to provide feedback, and is able to raise concerns. Q158: A project manager is working on a new healthcare management application. One of the team members will be leaving the organization and a new team member is taking over their tasks. The new team member is concerned that several parts of the new application cannot be tested yet, despite sign-off by the outgoing team member. How should the project manager address this situation? A\) Trust the sign-off from the outgoing team member and proceed with the project as planned. B\) Conduct a thorough review of the untested parts of the application before proceeding. C\) Inform the new team member that testing will happen in a later phase of the project. D\) Ensure that the outgoing team member creates a knowledge transfer document for the new team member. Correct Answer: D Rationale: Solution: D. Ensure that the outgoing team member creates a knowledge transfer document for the new team member.\ Ensuring that the outgoing team member creates a knowledge transfer document is the most comprehensive and reliable way to ensure that the new team member has all the information they need to understand and test the untested parts of the application. By doing this, the project manager ensures that the new team member has all the necessary information to understand the current state of the project and can make informed decisions about whether further testing or review is needed. It also helps mitigate risks associated with relying solely on the sign-off from the outgoing team member without a proper handover of knowledge.\ The other options are incorrect because they are not as reliable.\ Trusting the sign-off from the outgoing team member is a risky option, as it could lead to problems if the untested parts of the application are not working properly.\ Conducting a thorough review of the untested parts of the application before proceeding could delay the project.\ Informing the new team member that testing will happen in a later phase of the project is not an acceptable option, as it would put the project at risk. Q159: During project implementation, a stakeholder is questioning the purpose of the project and wants to pause the project to assess a new process that may affect the final deliverable.\ \ What is one of the first things the project manager should do? A\) Use a power/interest grid to determine the stakeholder\'s influence on the execution of the project. B\) Consult with the project sponsor to determine the next steps and the potential new process. C\) Postpone any changes to a future project in order to fulfill the deliverables in the current project. D\) Revisit the acceptance criteria with the stakeholder to ensure the quality level is appropriate. Correct Answer: A Rationale: Solution: A. Use a power/interest grid to determine the stakeholder\'s ability to influence the planning or execution of the project.\ An impact/influence grid supports a grouping of stakeholders according to their level of authority (power), level of concern about the project\'s outcomes (interest), ability to influence the outcomes of the project (influence), or ability to cause changes to the project\'s planning or execution. Once the project manager has a better understanding of the stakeholder\'s power and interest, they can then develop a strategy for addressing their concerns.\ The other options are incorrect because they should not be the first thing the project manager does in response to this situation. The other options should only come after assessing the stakeholder\'s influence and concerns.