Persuasive and Non-Verbal Communication PDF

Thinking Skills WIX2001 (WEEK 3) PERSUASIVE LANGUAGE & NON VERBAL PERSUASIVE LANGUAGE Other terms: Having the power to Influence influence others (believe or do things) Induce...

Thinking Skills WIX2001 (WEEK 3) PERSUASIVE LANGUAGE & NON VERBAL PERSUASIVE LANGUAGE Other terms: Having the power to Influence influence others (believe or do things) Induce Convince What? PERSUASIVE LANGUAGE Win the arguments Accept our Why Believe us opinion ? We are right Propaganda techniques lack of clear and more than one distinct meaning meaning A matter of degree; object, thought or a scale between feeling extreme generality and extreme specificity Vagueness Ambiguity Language of Emotive advertisin language influence people's g stimulate certain perceptions, beliefs feelings in you and actions 10 minutes task (GROUP WORK) You are selling your house. Create an illustrated advert (using persuasive description) that you could put in the newspaper or estate agent’s website. Individual Activity Short essay topic. Write a short and persuasive essay that state whether you agree or disagree with the below statement. Your essay should not exceed more than 250 words. Big salary is much more important than job satisfaction NON-VERBAL Communication NO USE of the words, sentences, grammar and other structures that we associate with spoken and written language Communication includes facial expressions, eye contact, tone of voice, body posture and motions, and positioning within groups Types of non-verbal communication Proxemics Orientation Eye contact or gaze Facial expression Gesture (hands and arms) Dress Posture Paralanguage 1. Proxemics We create spaces that belong to us and try carefully to control access Cultural/ religious Home vs work/ differences in The study of how school our attitudes we handle the space around us, especially in relation to other people Determined by the situation Invisible bubble and by the around us relationship Activity Consider how space are occupied within the classroom. How is the teacher’s space marked out? How are other spaces occupied? Where would a newcomer or visitor to the class sit? What do you feel if you are in: A crowded bus A stadium A lonely beach 2. Orientation The way in which people place Closely linked to the concept of themselves relative to one proxemics another When someone comes sits next to you, it is generally seen as a much friendlier (closeness) orientation than someone who sits directly opposite (potentially confrontational) to you Facial Expression - Activities Activity Do we trust people more if they sit in certain positions in relation to us Why do we feel uncomfortable when people stand behind us? Describe how a detective ask a suspect of murder case. During interview, why interviewer sit apart from interviewee? 3. Eye Contact Important way Eye contact – can be an Initial eye contact to assess index of the closeness of a a stranger relationship Gazing – look steadily; men Staring – threatening gaze at women, sometimes behaviour in intimidating way ‘cannot look us in the eye’; something to hide or suspicious / detect truth 4. Facial Expression Facial expression is an muscles that produce a important indicator to We face other people when whole range of different other people of our we talk expressions / our feelings attitudes, state of mind (happy, sad, pain, etc.) and relationships to them Smiling indicate that we pleased to see other Smile vs Frown people 5. Gesture (Hands and arms) Gestures, e.g: handshake Changing their meanings over a period of time How to tell someone to be quiet in a library? We use gesture when our voice engaged, e.g: talking on the telephone Gestures that we make for pushing people away vs. drawing them towards us. Gesture - Activities 1. In sport hand gestures are often used as a code for relaying information without opposing team being able to decipher it. Financial market and race tracks, employ extensive use of hand gestures for conveying information.  Why? 2. Watch a politician or other person addressing a public meeting either on television or, by attending yourself. Make a list of a different types of gesture they use.  How does each of these gestures relate to the message being spoken?  How do you, the audience, respond to different hand gestures?  Any there any gestures that make you more inclined to accept the verbal message? 6. Dress Funeral – black or dark coloured clothes as a symbol or mourning ~ avoid colour clashes. Uniform – used to signify the role or function that a person performs; Time dependent dress code - event Office - formal Relaxing or socialising – casual Initial judgments about people because of their clothes Hairstyle, jewellery, make-up, body adornment and body modification Dress - Activities  How do you decide what to wear?  Do you always have a choice?  Are there clothes that you hate wearing?  Do the clothes you wear make a statement about yourself?  What is your attitude to school uniform? 7. Posture The way in which we position our bodies “sit up straight”, “shoulder back” – instruction heard at home or school Upright posture – people who have confident (police, army) Posture is another sign of the status and role within society (army, police) Use posture to differentiate friendship or hostility “hands on hips” – confrontational and hostile Cross legs, fold their arms Posture - Activities  Make a list of postures that might be considered hostile / unfriendly.  Make a list of postures that might be considered friendly. 8. Paralanguage Those utterances that we make when we are speaking Make noise that aren’t words (‘um’ or ‘ah’), raise Flow of voice and lower voices, pause, stress some words What ? Important aspect of the Voice intonation (pitch)- message when we are indicator of intention communicating E.g: “The house is on fire” - statement “The house is on fire!” - stressed