Module 2- Human-Machine Interaction and Robotics.pptx
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AIET-7101 Cybernetics and the AI-Driven Enterprise Module 2: Human-Machine Interaction and Robotics Exploring the Impact of AI and Robotics in Various Industries Copyright © 2024 Ivan Del Valle. All rights reserved. https://www.linkedin.com/in/enterprise-solutions Understanding Natural Language Pr...
AIET-7101 Cybernetics and the AI-Driven Enterprise Module 2: Human-Machine Interaction and Robotics Exploring the Impact of AI and Robotics in Various Industries Copyright © 2024 Ivan Del Valle. All rights reserved. https://www.linkedin.com/in/enterprise-solutions Understanding Natural Language Processing (NLP) 01 02 03 04 05 Introduction to Key Components Training NLP Applications of Benefits of NLP NLP of NLP Algorithms NLP for Businesses NLP is a branch of Text analysis Trained on vast Virtual assistants Automates AI focusing on amounts of textual like Siri and Alexa. customer support human-computer Sentiment analysis data. processes. interaction using Language Speech recognition Learns patterns and translation services. Handles large natural language. structures in volumes of inquiries Language Sentiment analysis Enables machines language. efficiently. translation tools in customer to understand, interpret, and Enables machines feedback. Provides generate human to process and personalized language. generate human- responses. like text. Extracts insights from unstructured data. 1 / Advancements in Artificial Intelligence and Robotics Enhancing Customer Service with Virtual Assistants Introduction to Virtual Benefits of Leveraging Significant reduction in response Assistants in Customer NLP times and support costs. Service Analyze customer sentiments and identify trends. Impact on Business Virtual assistants powered by Natural Language Processing Handle a wide range of tasks, (NLP) technology are Offer proactive solutions. freeing up human agents. revolutionizing customer service. Improve customer satisfaction and loyalty. Streamline processes and scale They provide personalized and support capabilities. efficient support to users. Operational Advantages Continuous improvement in service quality through machine Capabilities of Virtual learning. Available 24/7 for round-the-clock Assistants support. Understand and interpret human Enhance overall customer language. experience and increase operational efficiency. Engage in meaningful conversations with customers. Answer queries, provide recommendations, and assist in resolving issues. 2 / Advancements in Artificial Intelligence and Robotics Applications of Robotics in AI-Driven Enterprises 01 02 03 04 05 Automated Data Inventory Quality Control and Task Automation and Collaborative Entry and Processing Management and Inspection Process Optimization Robotics (Cobots) Warehousing Streamlines data entry Efficiently manages Utilizes advanced Automates routine Designed to work processes by inventory levels, tracks sensors and computer tasks and optimizes alongside humans, automating repetitive stock movements, and vision systems to business processes to enhancing productivity tasks such as data optimizes warehouse detect defects, enhance productivity and safety in shared extraction, validation, layouts. anomalies, or and reduce operational workspaces. and entry. inconsistencies in costs. Leads to improved products or processes. Equipped with sensors Reduces human error inventory accuracy, Frees up human and AI capabilities to and significantly reduced stockouts, and Quickly analyzes data, resources to focus on collaborate with human increases efficiency. enhanced operational identifies issues, and more strategic workers on tasks efficiency. makes real-time activities. requiring precision, Handles large volumes decisions to maintain strength, or speed. of data with ease, Autonomously high-quality standards. Adapts to changing processing and navigates warehouse conditions, learns from Assists employees in inputting data at a shelves to pick, pack, Inspects products for experience, and activities such as much faster rate than and organize items, defects on the continuously improves assembly, packaging, humans. ensuring timely order production line, processes over time. and material handling, fulfillment. ensuring consistent improving workflow quality output. efficiency and employee satisfaction. 3 / Advancements in Artificial Intelligence and Robotics Human-Machine Interaction in Manufacturing Collaborative Robots AR overlays digital information Robots excel in repetitive and (Cobots) Revolutionizing onto the physical workspace, high-precision operations, while allowing operators to visualize humans contribute their problem- Production Lines assembly steps, identify solving skills and adaptability to Collaborative robots, or cobots, components, and troubleshoot handle non-routine tasks. are designed to work alongside issues more effectively. This collaborative approach human workers in manufacturing leverages the strengths of both environments. Predictive Maintenance humans and robots, leading to These robots are equipped with through Machine improved product quality and advanced sensors and AI Learning Algorithms operational efficiency. algorithms that enable them to safely interact with humans, Machine learning algorithms are utilized in manufacturing to Data-Driven Decision enhancing efficiency and productivity. predict equipment failures before Making for Process they occur, optimizing Optimization By automating repetitive tasks maintenance schedules and and handling heavy payloads, minimizing downtime. Manufacturing processes are cobots reduce the risk of injuries increasingly driven by data and improve overall production By analyzing historical data and analytics and AI algorithms that output. sensor inputs, these algorithms analyze vast amounts of can identify patterns indicative of production data in real-time. potential malfunctions, enabling Integration of proactive maintenance By monitoring key performance Augmented Reality (AR) interventions. indicators and identifying inefficiencies, manufacturers can for Enhanced Work Predictive maintenance make data-driven decisions to Instructions strategies have been shown to optimize workflows and enhance 4 / Advancements in Artificial Intelligence and Robotics reduce maintenance costs by up overall performance. Augmented reality technology is to 30% and increase equipment The Role of Chatbots in Support Services 01 02 03 04 05 Definition and 24/7 Customer Cost-Effective Personalized Scalability and Functionality Support Solution Interactions Efficiency Chatbots are AI- Chatbots offer Implementing Chatbots can Chatbots can powered virtual round-the-clock chatbots in support analyze customer handle multiple assistants designed assistance to services reduces data and tailor conversations to interact with customers, ensuring operational costs by responses based on simultaneously, users through immediate automating individual scaling support natural language responses to repetitive tasks and preferences and services to processing (NLP) inquiries and issues. inquiries. past interactions. accommodate a techniques. large volume of This availability Companies can This personalization inquiries. They are enhances customer save on manpower enhances the programmed to satisfaction and while still delivering customer Their efficiency in understand and loyalty by providing efficient customer experience and resolving common respond to user timely solutions. service. fosters stronger issues quickly frees queries, providing relationships with up human agents to instant support and the brand. focus on more information. complex tasks. 5 / Advancements in Artificial Intelligence and Robotics Robotics Advancements in Healthcare Surgical Robotics Aids patients in regaining Automated pharmacy robots can mobility and strength after accurately fill prescriptions and The use of robotic systems in injuries or surgeries. track inventory. surgery has significantly advanced precision and Reduces medication errors, minimally invasive procedures. Telemedicine Robots enhancing patient safety and operational efficiency. The da Vinci Surgical System Robots are being employed to allows surgeons to perform facilitate remote consultations complex surgeries with enhanced and patient monitoring. Robotic Prosthetics dexterity and control. Can navigate hospital corridors, Advances in robotics have led to Leads to reduced recovery times interact with patients, and enable the development of sophisticated and better patient outcomes. remote care delivery. prosthetic limbs. Improves access to medical These prosthetics mimic natural Rehabilitation Robotics services, especially in rural or movements and provide greater underserved areas. functionality for amputees. Robotics technology is being increasingly utilized in physical Offer improved mobility, sensory therapy and rehabilitation Pharmacy Automation feedback, and a higher quality of settings. life. Robotic systems are Devices like exoskeletons and revolutionizing medication robotic arms provide targeted management and dispensing. support and feedback. 6 / Advancements in Artificial Intelligence and Robotics Logistics Automation with Robotics 01 02 03 04 05 Warehouse Autonomous Inventory Order Fulfillment Supply Chain Automation Vehicles Management Optimization Robotics Integration of Robotics systems Robotic systems Robotics enables streamlines robotics includes enable real-time expedite picking supply chain warehouse autonomous inventory tracking and packing of optimization operations by vehicles for and management in products in order through predictive automating tasks transportation and warehouses. fulfillment analytics and data- such as picking, delivery. processes. driven insights. packing, and Reduces errors and sorting. Companies like improves inventory Automation speeds Enhances overall Amazon and UPS accuracy, leading to up order processing supply chain Global warehouse invest in cost savings and time and minimizes efficiency and robotics market autonomous drone increased errors, leading to responsiveness by expected to reach and ground vehicle operational higher customer leveraging robotics $5.186 billion by technology for last- efficiency. satisfaction rates. for tasks like 2026 with a CAGR mile delivery demand forecasting of 14.1% from 2021 efficiency. and route to 2026. optimization. 7 / Advancements in Artificial Intelligence and Robotics