Module 13 Strategic Management PDF
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This document provides a comparison chart between mission and vision statements, outlining their key differences and functions. It includes examples of different types of statements from various company examples. The content delves into what motivates and engages employees in aligning the company and team to achieve the company's goal.
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+-----------------------------------------------------------------------+ | ***Course Code and Title:*** **CBME2 -- Strategic Management** | +=======================================================================+ | **Lesson Number: 13** | +---...
+-----------------------------------------------------------------------+ | ***Course Code and Title:*** **CBME2 -- Strategic Management** | +=======================================================================+ | **Lesson Number: 13** | +-----------------------------------------------------------------------+ | **Topic: Difference Between Vision and Mission Statements: 25 | | Examples** | | | | Organizations summarize their [goals and | | objectives](https://www.diffen.com/difference/Goal_vs_Objective) in * | | *mission | | and vision statements**. Both of these serve different purposes for a | | company but are often confused with each other. While a mission | | statement describes what a company wants to do *now*, a vision | | statement outlines what a company wants to be in the *future*. | | | | The Mission Statement concentrates on the present; it defines the | | customer(s), critical processes and it informs you about the desired | | level of performance. | | | | The Vision Statement focuses on the future; it is a source of | | inspiration and motivation. Often it describes not just the future of | | the organization but the future of the industry or society in which | | the organization hopes to effect change. | | | | Mission Statement versus Vision Statement comparison chart | | | | | | | | | | ------------------------------------------------------------ ------ | | --------------------------------------------------------------------- | | --------------------------------------------------------------------- | | --------------------------------------------------------------------- | | ----------------- --------------------------------------------------- | | --------------------------------------------------------------------- | | --------------------------------------------------------------------- | | ------ | | **Miss | | ion Statement** | | | | | | **Vision Statement** | | **About** A Miss | | ion statement talks about HOW you will get to where you want to be. D | | efines the purpose and primary objectives related to your customer ne | | eds and team values. | | A Vision statement outlines where you want to be. C | | ommunicates both the purpose and values of your business. | | **Answer** It ans | | wers the question, "What do we do? What makes us different?" | | | | | | It answers the question, "Where do we aim to be?" | | **Time** A miss | | ion statement talks about the present leading to its future. | | | | | | A vision statement talks about your future. | | **Function** It lis | | ts the broad goals for which the organization is formed. Its prime fu | | nction is internal; to define the key measure or measures of the orga | | nization\'s success and its prime audience is the leadership, team an | | d stockholders. It lists where you see yourself some years from now | |. It inspires you to give your best. It shapes your understanding of | | why you are working here. | | **Change** Your m | | ission statement may change, but it should still tie back to your cor | | e values, customer needs, and vision. | | | | As your organization evolves, you might feel tempte | | d to change your vision. However, mission or vision statements explai | | n your organization\'s foundation, so change should be kept to a mini | | mum. | | **Developing a statement** What d | | o we do today? For whom do we do it? What is the benefit? In other wo | | rds, Why we do what we do? What, For Whom, and Why? | | | | Where do we want to be going forward? When do we wa | | nt to reach that stage? How do we want to do it? | | **Features of an effective statement** Purpos | | e and values of the organization: Who are the organization\'s primary | | \"clients\" (stakeholders)? What are the responsibilities of the org | | anization towards the clients? | | Clarity and lack of ambiguity: Describing a bright | | future (hope); Memorable and engaging expression; realistic aspiratio | | ns, achievable; alignment with organizational values and culture. | | | | Volume 75 | +-----------------------------------------------------------------------+ | **Learning Objectives:** | | | | At the end of the lesson, the students will be able to: | | | | 1. Define Vision and Mission. | | | | 2. Collect the brands that get it: 25 examples of Vision and Mission | | Statements. | | | | 3. Qualify the 25 Companies that get them right and they have the | | customer loyalty to prove it. | +-----------------------------------------------------------------------+ | **Pre-assessment:** | | | | **Multiple Choices: Pick out the letter of the correct answer and | | write the letter on the space provided before each number.** | | | | a. To identify key employees. | | | | b. To convey what you want to accomplish | | | | c. To talk about why you started the business | | | | d. To develop pricing strategy | | | | \_\_\_\_\_ 2. How does a mission statement differ from a vision | | statement? | | | | a. A mission statement talks about where you see yourself in five | | years. | | | | b. A mission statement explains how and why you started a business. | | | | c. None of the answers are correct; the terms mission and vision | | statements can be used interchangeably. | | | | d. A vision statement explains how and why you started a business.. | | | | \_\_\_\_\_ 3. How does a business aim relate to a vision statement? | | | | a\. Aims are incorporated in the mission statement. | | | | b\. Aims are measurable steps toward a vision. | | | | c\. Aims are incorporated in the vision statement. | | | | d\. Aims are the past achievements of your business. | | | | \_\_\_\_\_ 4. It is an aspiring description of what you would like to | | achieve in the long-term | | | | future. | | | | a\. Vision statement | | | | b\. Mission statement. | | | | c\. Business aims | | | | d\. Business objectives | | | | \_\_\_\_\_ 5. It defines the company business, its objectives and | | approval to reach the vision | | | | (THE HOW). | | | | a\. Vision statement | | | | b\. Mission statement. | | | | c\. Business aims | | | | d\. Business objectives | | | | **Lesson Presentation:** | | | | **Chapter 13 Difference Between Vision and Mission Statements: 25 | | Examples** | | | | ***Definition of vision and mission: A vision statement focuses on | | tomorrow and what an organization wants to ultimately become. A | | mission statement focuses on today and what an organization does to | | achieve it. Both are vital in directing goals.*** | | | | **Mission, vision, values.** We've heard this trio rattled off | | countless times, rapid-fire like they're one catchy phrase --- when, | | in fact, they are three very distinct concepts for organizations. | | | | The lines especially get blurred with vision and mission statements. | | But when it comes to the drive and direction of your company today | | and tomorrow, you don't want to have trouble seeing when you're | | behind the wheel. And, the same rings true for your content | | marketing. | | | | So, we're breaking down the difference between a vision and mission | | statement --- and rounding up stellar examples from top brands --- to | | help you better understand and define your company's essence with | | confidence. | | | | What is the difference between a vision and a mission? | | | | The vision statement focuses on tomorrow and what the organization | | wants to become. The mission statement focuses on today and what the | | organization does. While companies commonly use mission and vision | | statements interchangeably, it's important to have both. One doesn't | | work without the other, because having purpose and meaning are | | critical for any business. | | | | What is a mission statement? | | | | **Your mission statement drives the company.** It is what you do/the | | core of the business, and from it come the objectives and finally, | | what it takes to reach those objectives. It also shapes your | | company's culture. | | | | Mission statement questions look like: | | | | - What do we do? | | | | - Whom do we serve? | | | | - How do we serve them? | | | | This trickle-down effect of a mission statement confirms its value at | | any company. Just by its definition, you can quickly see how a [solid | | mission motivates a team to advance toward a common | | goal](https://www.clearvoice.com/blog/how-to-grow-b2b-blog-traffic-to | | -50k-organic-monthly-pageviews/), | | because they started at the same place and they are working together | | to reach the same end-goal. | | | | On the other hand, a weak mission --- or no mission at all --- can | | have the opposite effect. Picture this: silos, miscommunications, | | flailing, feeling unmotivated. And, imagine what that does to a | | company. Scary, right? | | | | For content marketers | | | | Your [content | | strategy](https://www.clearvoice.com/blog/25-questions-ask-build-cont | | ent-creation-strategy/) supports | | the company's mission statement --- **think of it as the HOW of what | | you do. **This helps you stay on track, true to your brand and true | | to your goals. Every piece of [content you | | create](https://www.clearvoice.com/blog/content-creation-process/) sh | | ould | | be rooted in your mission statement, from the tone of voice to the | | call-to-action. | | | | ![](media/image2.png) | | | | What is a vision statement? | | | | **Your vision statement gives the company direction.** It is the | | future of the business, which then provides the purpose. | | | | The vision statement is about what you want to become. It's | | aspirational. | | | | Vision statement questions look like: | | | | - What are our hopes and dreams? | | | | - What problem are we solving for the greater good? | | | | - Who and what are we inspiring to change? | | | | The vision statement promotes growth, both internally and externally. | | A strong vision helps teams focus on what matters the most for their | | company. It also invites innovation. A purpose-driven company | | envisions success as a whole, because they know what success means | | for their company. | | | | On the flip side, a lack of vision is a road to nowhere for a | | business. Imagine this: stagnation, outdated processes, moving | | without purpose, feeling uninspired. Can a company even survive | | without a clear vision? You know the answer to that one. | | | | For content marketers | | | | The content vision supports the company's vision statement --- this | | is the WHY of what you do. This helps you stay forward-thinking, true | | to your beliefs and true to your purpose. Every piece of content you | | dream up should fly high with your vision statement, from the | | inception of an e-book to [the lofty blog traffic | | milestone](https://www.clearvoice.com/blog/how-to-grow-b2b-blog-traff | | ic-to-50k-organic-monthly-pageviews/). | | | | | | | | Find a Team to Manage Your Content and Grow Your Vision | | | | Never miss a chance to engage with customers. Create better content, | | faster. With Clear Voice, you can tap into vetted freelance teams who | | can manage your content plans, start to finish. Major content | | projects to enterprise scale. Articles, motion graphics, posts and | | more to fill all your content channels and grow your content vision. | | | | **Brands that get it: 25 examples of vision and mission statements** | | | | So, what do great vision and mission statements look like? Here are | | 25 companies that get them right. And, they have the customer loyalty | | to prove it. | | | | | | | | Tesla\'s mission and vision | | statements**Company:** [**Tesla**](https://www.tesla.com/about) | | | | **Mission:** To accelerate the world's transition to sustainable | | energy. | | | | **Vision:** To create the most compelling car company of the 21st | | century by driving the world's transition to electric vehicles. | | | | **Why it works: **What better word than "accelerate" in a mission to | | serve as the driving force behind what Tesla does. While boldly | | stating "best in the century" reflects loftier dreams in the vision. | | | | | | | | ![Amazon\'s mission and vision | | statements](media/image4.png)**Company:** [**Amazon**](http://panmore | |.com/amazon-com-inc-vision-statement-mission-statement-analysis) | | | | **Mission:** We strive to offer our customers the lowest possible | | prices, the best available selection, and the utmost convenience. | | | | **Vision:** To be Earth's most customer-centric company, where | | customers can find and discover anything they might want to buy | | online. | | | | **Why it works: **Amazon's mission is cut-and-dry about what they | | offer to customers. The vision takes the offerings farther, saying | | their company will offer "anything" customers want. | | | | Patagonia\'s mission and vision | | statements**Company:** [**Patagonia**](https://www.patagonia.com/comp | | any-info.html) | | | | **Mission:** Build the best product, cause no unnecessary harm, use | | business to inspire and implement solutions to the environmental | | crisis. | | | | **Vision:** A love of wild and beautiful places demands participation | | in the fight to save them, and to help reverse the steep decline in | | the overall environmental health of our planet. | | | | **Why it works: **Building and implementation in Patagonia's mission | | convey what they achieve every day. The tone of the vision changes | | dramatically, showing a company who will rise up to protect the | | future. | | | | ![TED\'s mission and vision | | statements](media/image6.png)**Company:** [**TED**](https://www.ted.c | | om/about/our-organization) | | | | **Mission:** Spread ideas. | | | | **Vision:** We believe passionately in the power of ideas to change | | attitudes, lives and, ultimately, the world. | | | | **Why it works: **The TED mission to "spread ideas" is a simple | | demonstration of how they serve. The vision is all about impact, how | | spreading ideas invokes change in the world. | | | | | | | | LinkedIn\'s mission and vision | | statements**Company:** [**LinkedIn**](https://www.consciousculturegro | | up.com/linkedin-vision-values-insights/) | | | | **Mission:** To connect the world's professionals to make them more | | productive and successful. | | | | **Vision:** To create economic opportunity for every member of the | | global workforce. | | | | **Why it works: **LinkedIn succinctly captures what they do (connect) | | and who they serve (the world's professionals) in their mission. | | While the vision encompasses every working person in the world. | | | | | | | | | | | | ![Google\'s mission and vision | | statements](media/image8.png)**Company:** [**Google**](http://panmore | |.com/google-vision-statement-mission-statement) | | | | **Mission: **To organize the world's information and make it | | universally accessible and useful. | | | | **Vision:** To provide access to the world's information in one | | click. | | | | **Why it works: **Google may seem complex, but its mission clarifies | | that organization and accessibility are what they offer. Their vision | | statement is about improving accessibility in the future "in one | | click." | | | | Uber\'s mission and vision | | statements**Company:** [**Uber**](https://www.uber.com/us/en/about/) | | | | **Mission:** Uber's mission is to bring transportation --- for | | everyone, everywhere. | | | | **Vision:** Smarter transportation with fewer cars and greater | | access. Transportation that's safer, cheaper, and more reliable; | | transportation that creates more job opportunities and higher incomes | | for drivers. | | | | **Why it works: **Uber "transports," so it is the perfect actionable | | verb for their mission. The vision dives deeper into how their | | transportation services exist for the greater good of everyone. | | | | ![AirBnB\'s mission and vision | | statements](media/image10.png)**Company: [AirBnB](https://blog.atairb | | nb.com/)** | | | | **Mission:** Belong anywhere. | | | | **Vision:** Tapping into the universal human yearning to belong---the | | desire to feel welcomed, respected, and appreciated for who you are, | | no matter where you might be. | | | | **Why it works: **In just two words, the Airbnb mission says "we help | | you feel at home." They explore a deeper sense of belonging in the | | vision, tapping into the universal human desire their company aims | | for. | | | | Intel\'s mission and vision | | statements**Company:** [Intel](https://www.intel.com/content/www/us/e | | n/support/articles/000015119/programs.html) | | | | **Mission:** Utilize the power of Moore's Law to bring smart, | | connected devices to every person on earth. | | | | **Vision:** If it is smart and connected, it is best with Intel. | | | | **Why it works: **Intel "brings smart, connected devices" to everyone | | in their mission. Their vision uses more boastful language, | | illustrating great confidence in the future of their solutions. | | | | ![Ferrari\'s mission and vision | | statements](media/image12.png)**Company:** [**Ferrari**](http://corpo | | rate.ferrari.com/en/about-us/ferrari-dna) | | | | **Mission:** We build cars, symbols of Italian excellence the world | | over, and we do so to win on both road and track. Unique creations | | that fuel the Prancing Horse legend and generate a "World of Dreams | | and Emotions." | | | | **Vision:** Ferrari, Italian Excellence that makes the world dream. | | | | **Why it works: **"We build to win" in Ferrari's mission focuses on | | the strength and quality of their product. In this ambitious vision, | | their cars will reach the pinnacle of "Italian Excellence." | | | | GoDaddy\'s mission and vision statements | | **Company:** [**GoDaddy**](https://careers.godaddy.com/culture) | | | | **Mission:** We are here to help our customers kick ass. We do that | | by living our strategy and ruthlessly prioritizing our work to create | | simple elegant technology that delights our customers -- all while | | delivering service that is second to none. Every single day, we join | | forces across teams and groups to break down barriers, build new | | markets and stare down the impossible until the impossible blinks. | | | | **Vision:** We will radically shift the global economy toward small | | business by empowering people to easily start, confidently grow and | | successfully run their own ventures. | | | | **Why it works: **Though cheeky, "helping customers kick ass" wasn't | | enough to explain what GoDaddy does and they ended up creating a | | lengthy mission. The vision uses "radically shift" to convey a | | passion for progress. | | | | ![CAT\'s Difference Between Mission and | | Vision](media/image14.png)**Company:** [**Caterpillar**](https://www. | | caterpillar.com/en/company/sustainability/vision-mission-strategy.htm | | l) | | | | **Mission:** To enable economic growth through infrastructure and | | energy development, and to provide solutions that support communities | | and protect the planet. | | | | **Vision:** Our vision is a world in which all people's basic | | needs---such as shelter, clean water, sanitation, food and reliable | | power---are fulfilled in an environmentally sustainable way and a | | company that improves the quality of the environment and the | | communities where we live and work. | | | | **Why it works: **"Enable" is a fancy word for "give," but | | Caterpillar spells out their "how" concisely. While the vision digs | | more into their "why," that their company will never stop improving | | environments and communities. | | | | Toyota\'s mission and vision statements**Company:** [**Toyota | | USA**](http://toyota.custhelp.com/app/answers/detail/a_id/7654/~/what | | -are-toyotas-mission-and-vision-statements%3F) | | | | **Mission:** To attract and attain customers with high-valued | | products and services and the most satisfying ownership experience in | | America. | | | | **Vision:** To be the most successful and respected car company in | | America. | | | | **Why it works: **Toyota's mission demonstrates what they are known | | for: products and service. Even in a highly competitive industry, | | their vision states that they will become the best car company in the | | country. | | | | ![Samsung\'s mission and vision | | statements](media/image16.png)**Company:** [**Samsung**](https://www. | | samsung.com/us/aboutsamsung/vision/vision2020/) | | | | **Mission: **Inspire the world with our innovative technologies, | | products and design that enrich people's lives and contribute to | | social prosperity by creating a new future. | | | | **Vision:** Inspire the world. Create the future. | | | | **Why it works: **Samsung has a mixed bag for its mission and vision | | statements. Their vision lies within the mission, where they clarify | | how they "inspire the world" and "create the future." | | | | Wikimedia\'s mission and vision | | statements**Company:** [**Wikimedia**](https://wikimediafoundation.or | | g/about/vision/) | | | | **Mission:** To empower and engage people around the world to collect | | and develop educational content under a free license or in the public | | domain, and to disseminate it effectively and globally. | | | | **Vision:** Imagine a world in which every single human being can | | freely share in the sum of all knowledge. That's our commitment. | | | | **Why it works: **Wikimedia's mission motivates their team to move | | toward a common goal of empowerment and engagement. Their vision | | paints a future world where their company's commitment makes a | | lasting impact. | | | | ![Ebay\'s Difference Between Mission and | | Vision](media/image18.png)**Company:** [***Ebay***](https://www.ebayi | | nc.com/our-company/who-we-are/) | | | | **Mission:** To be the world's favorite destination for discovering | | great value and unique selection. | | | | **Vision:** Our vision for commerce is one that is enabled by people, | | powered by technology, and open to everyone. | | | | **Why it works: **Ebay's mission uses "destination" to show their | | virtual company as a real place people come to. An ongoing focus on | | people and technology get into the "why" of their vision. | | | | IKEA\'s mission and vision | | statements**Company:** [**Ikea**](https://www.ikea.com/ms/en_CA/this- | | is-ikea/working-at-the-ikea-group/index.html) | | | | **Mission:** Offer a wide range of well-designed, functional home | | furnishing products at prices so low that as many people as possible | | will be able to afford them. | | | | **Vision:** To create a better everyday life for the many people. | | | | **Why it Works: **The mission here focuses on the functionality of | | IKEA's products and the affordability for their customers. In the | | vision, the IKEA team has a true sense of purpose in "creating a | | better everyday life." | | | | ![Cisco\'s Difference Between Mission and | | Vision](media/image20.png)**Company:** [**Cisco**](https://investor.c | | isco.com/investor-relations/resources/faq/default.aspx) | | | | **Mission:** Shape the future of the Internet by creating | | unprecedented value and opportunity for our customers, employees, | | investors, and ecosystem partners. | | | | **Vision:** Changing the way we work, live, play, and learn. | | | | **Why it works: **Cisco decided on a blended mission and vision | | statement. Language like "shape the future" is more vision-oriented, | | but the mission talks about the people they serve. | | | | Sony\'s mission and vision | | statements**Company:** [Sony](https://www.sonynetwork.co.jp/corporati | | on/en/company/vision_mission/) | | | | **Mission:** A company that inspires and fulfills your curiosity. | | | | **Vision:** Using our unlimited passion for technology, content and | | services to deliver groundbreaking new excitement and entertainment, | | as only Sony can. | | | | **Why it works: **Sony gives a customer-focused touch to their | | mission by using "your." The "unlimited passion" and "groundbreaking | | entertainment" messaging in their vision demonstrates innovation. | | | | ![Southwest Airlines\' mission and vision | | statements](media/image22.png)**Company:** [**Southwest | | Airlines**](http://investors.southwest.com/our-company/purpose-vision | | -values-and-mission) | | | | **Mission:** The mission of Southwest Airlines is dedication to the | | highest quality of customer service delivered with a sense of warmth, | | friendliness, individual pride, and company spirit. | | | | **Vision:** To become the world's most loved, most flown, and most | | profitable airline. | | | | **Why it works: **Southwest Airlines tells us right up front that | | quality customer service is their mission. Their vision is highly | | aspirational across the board in saying they want to be "the most" of | | everything. | | | | ADP\'s Difference Between Mission and | | Vision**Company:** [**ADP**](https://www.adp.com/about-adp/philosophy | |.aspx) | | | | **Mission:** Power organizations with insightful solutions that drive | | business success. | | | | **Vision:** Be the world's authority on helping organizations focus | | on what matters. | | | | **Why it works: **"Power" is a strong mission-focused verb that | | speaks to what ADP does. Becoming "the world's authority" ties a | | lofty statement into their purpose of helping other organizations. | | | | ![Kaiser Permanente\'s mission and vision | | statements](media/image24.png)**Company:** [**Kaiser | | Permanente**](https://share.kaiserpermanente.org/about-us/about-kaise | | r-permanente/) | | | | **Mission:** Kaiser Permanente exists to provide high-quality, | | affordable health care services and to improve the health of our | | members and the communities we serve. | | | | **Vision:** We are trusted partners in total health, collaborating | | with people to help them thrive and creating communities that are | | among the healthiest in the nation. | | | | **Why it works: **Saying "exist" sounds more like a vision statement, | | but the rest of the mission says what Kaiser Permanente does. In the | | vision, "thrive" and "healthiest" are big words that show their | | impact. | | | | Coinbase\'s Difference Between Mission and | | Vision**Company:** [**Coinbase**](https://www.coinbase.com/about) | | | | **Mission:** The mission of Coinbase is to create an open financial | | system for the world. | | | | **Vision:** Digital currency will bring about more innovation, | | efficiency, and equality of opportunity in the world by creating an | | open financial system. | | | | **Why it works: **Coinbase didn't sugarcoat what they do in their | | mission statement, did they? And, in the vision, their message speaks | | well to the change their company will bring one day. | | | | ![Facebook\'\'s mission and vision | | statements](media/image26.png)**Company:** [**Facebook**](https://www | |.facebook.com/pg/facebookcareers/about/?ref=page_internal) | | | | **Mission:** To give people the power to build community and bring | | the world closer together. | | | | **Vision:** People use Facebook to stay connected with friends and | | family, to discover what's going on in the world, and to share and | | express what matters to them. | | | | **Why it works: **Facebook's mission is focused on the community | | their platform promises. Their vision talks about why community | | matters, interweaving how they will "bring the world closer together" | | from the mission. | | | | Whole Foods Market\'s mission and vision | | statements**Company:** [**Whole | | Foods**](https://www.wholefoodsmarket.com/mission-values/core-values/ | | declaration-interdependence) | | | | **Mission:** Whole Foods Market is a dynamic leader in the quality | | food business. We are a mission-driven company that aims to set the | | standards of excellence for food retailers. We are building a | | business in which high standards permeate all aspects of our company. | | Quality is a state of mind at Whole Foods Market. | | | | **Vision:** Whole foods, Whole People, Whole Planet. | | | | **Why it works: **This mission uses repetition throughout to | | reinforce the quality that Whole Foods is known for. Making | | everything "whole" in their vision binds their company to a set of | | beliefs that they complete people's lives. | | | | [**So, what do great vision and mission statements look like? Here | | are 25 companies that get them right. And, they have the customer | | loyalty to prove it. \#branding | | \#contentmarketing**](https://twitter.com/intent/tweet?url=https://ww | | w.clearvoice.com/blog/difference-between-mission-vision-statement-exa | | mples/&text=So%2C%20what%20do%20great%20vision%20and%20mission%20stat | | ements%20look%20like%3F%20Here%20are%2025%20companies%20that%20get%20 | | them%20right.%20And%2C%20they%20have%20the%20customer%20loyalty%20to% | | 20prove%20it.%20%23branding%20%23contentmarketing&via=ClearVoice&rela | | ted=ClearVoice)Mission | | statements for more top brands: | | | | - [**Adidas **](https://www.adidas-group.com/en/group/strategy-over | | view/)--- | | To be the best sports company in the world. | | | | - [**CalArts **](https://calarts.edu/about)--- CalArts teaches | | artists to develop the skills and personal drive to reach their | | creative potential, question received ideas and expand forms of | | knowledge and experience in the world. CalArts challenges artists | | to create work that matters globally to the state of culture | | today and in the future. | | | | - [**Coca-Cola**](https://www.coca-colacompany.com/company/purpose- | | and-vision) --- | | To refresh the world in mind, body and spirit; to inspire moments | | of optimism and happiness through our brands and actions; to | | create value and make a difference. | | | | - [**Dunkin' | | Donuts **](https://www.dunkindonuts.com/en/about/about-us)--- | | Everything we do is about you. From chefs who create exciting new | | flavors, to crew members who know exactly how you want your | | drink---we prioritize what you need to get you on your way. We | | strive to keep you at your best, and we remain loyal to you, your | | tastes and your time. That's what America runs on. | | | | - [**Goodwill **](https://www.goodwill.org/about-us/)--- Goodwill | | works to enhance people's dignity and quality of life by | | strengthening their communities, eliminating their barriers to | | opportunity, and helping them reach their full potential through | | learning and the power of work. | | | | - [**L'Oréal**](https://www.loreal.com/group/who-we-are/our-mission | | ) --- | | L'Oréal has set itself the mission of offering all women and men | | worldwide the best of cosmetics innovation in terms of quality, | | efficacy and safety. By meeting the infinite diversity of beauty | | needs and desires all over the world. | | | | - [**McDonald's**](https://www.mcdonalds.com/gb/en-gb/help/faq/1851 | | 7-whats-mcdonalds-mission-statement.html) --- | | Our aim is to provide a fun and safe environment where our | | customers can enjoy good food made with quality ingredients at | | affordable prices. | | | | - [**The Met** ](https://www.metmuseum.org/about-the-met)--- The | | mission of The Metropolitan Museum of Art is to collect, | | preserve, study, exhibit, and stimulate appreciation for and | | advance knowledge of works of art that collectively represent the | | broadest spectrum of human achievement at the highest level of | | quality, all in the service of the public and in accordance with | | the highest professional standards. | | | | - [**Microsoft**](https://www.microsoft.com/en-us/about) --- Our | | mission is to empower every person and organization on the planet | | to achieve more. | | | | - [**MIT **](https://web.mit.edu/facts/mission.html)--- The mission | | of MIT is to advance knowledge and educate students in science, | | technology, and other areas of scholarship that will best serve | | the nation and the world in the 21st century. | | | | - **[NASA](https://www.nasa.gov/careers/our-mission-and-values/) (N | | ational | | Aeronautics and Space Administration) **--- It is NASA's mission | | to: explore, use, and enable the development of space for human | | enterprise; advance scientific knowledge and understanding of the | | Earth, the Solar System, and the Universe and use the environment | | of space for research; and research, develop, verify, and | | transfer advanced aeronautics, space, and related technologies. | | | | - **[Nike](https://about.nike.com/) **--- Bring inspiration and | | innovation to every athlete\* in the world. \*If you have a body, | | you are an athlete. | | | | - [**Northwestern | | University**](https://www.northwestern.edu/about/) --- | | Northwestern is committed to excellent teaching, innovative | | research, and the personal and intellectual growth of its | | students in a diverse academic community. | | | | - [**Oprah Winfrey | | Network**](https://www.oprah.com/pressroom/oprah-and-discovery-co | | mmunications-announce-own-the-oprah-w/all) --- | | OWN's mission to create multiple platforms for women, men and | | their families with a purpose and a passion: to celebrate life, | | to inspire and entertain, empowering viewers around the world to | | live their best lives, and by doing so, lift the lives of those | | around them in ever-widening circles. | | | | - **[Pepsi](https://www.pepsico.com/about/mission-and-vision) **--- | | Create more smiles with every sip and every bite. | | | | - [**Shopify **](https://www.shopify.com/about)--- Making commerce | | better for everyone. | | | | - [**Southwest | | Airlines**](https://www.southwest.com/html/about-southwest/index. | | html) --- | | The mission of Southwest Airlines is dedication to the highest | | quality of customer service delivered with a sense of warmth, | | friendliness, individual pride, and company spirit. | | | | - [**Starbucks**](https://www.starbucks.com/about-us/company-inform | | ation/mission-statement) --- | | To inspire and nurture the human spirit -- one person, one cup | | and one neighborhood at a time. | | | | - **[Target](https://corporate.target.com/about/purpose-history) ** | | --- | | To help all families discover the joy of everyday life. | | | | - [**Walt Disney | | Company**](https://thewaltdisneycompany.com/about/) --- The | | mission of The Walt Disney Company is to entertain, inform and | | inspire people around the globe through the power of unparalleled | | storytelling, reflecting the iconic brands, creative minds and | | innovative technologies that make ours the world's premier | | entertainment company. | | | | Mission vs. vision: Know who you are and where you're going | | | | The mission statement focuses on today and what we do, and the vision | | statement focuses on tomorrow and what we want to become. Both are | | important to a company's survival. | | | | Call it the essence, beating heart, or the defining characteristic | | --- whatever you call it, make sure your mission and vision are | | clearly defined and understood for the sake of your content and your | | company. | | | | Get a content mission and a [content vision | | statement](https://www.clearvoice.com/blog/create-a-content-vision/) | | down | | on paper. Share it with your team members. Then you can measure your | | future content efforts against the two. And although they are | | not [slogans or taglines | | themselves](https://www.clearvoice.com/blog/brand-slogans-and-tagline | | s/), | | they should definitely help inform them and all your content. | | | | Knowing who you are and where you're going is the foundation of an | | organization's success. So, who are you? And, where are you going? | | Get tips on how the nature of planning itself can help your | | envisioned goals materialize | | | | **Generalization:** | | | | The vision, mission, and values statements guide the behaviors of | | people in the organization. But when the statements are not | | supported, people have no guidance. If people in the firm were guided | | by the mission, they could have corrected even the CEO. The | | Countrywide might have avoided disaster. | | | |. A ***vision statement*** is a statement of an organization's | | overarching aspirations of what it hopes to achieve or to become. | | Here some examples of vision statements: | | | | - **Disney:** To make people happy | | | | - **IKEA:** To create a better everyday life for many people. | | | | - **British Broadcasting Company (BBC):** To be the most creative | | organization in the world. | | | | - **Avon:** To be the company that best understands and satisfies | | the product, service, and self-fulfillment needs of women- | | globally. | | | | - **Sony corporation:** To be a company that inspires and fulfills | | your curiosity. | | | | While ***Mission statement*** describes what the organization needs | | to do now to achieve the vision. The vision and mission statements | | must support each other, but the mission statement is more specific. | | It defines how the organization will be different from other | | organizations in its industry. Here examples of mission statements | | from successful businesses: | | | | - **Adidas:** We strive to be the global leader in the sporting | | goods industry with brands built on a passion for sports and a | | sporting lifestyle. | | | | - **Amazon:** We seek to be Earth's most customer-centric company | | for four primary sets: consumers, sellers, enterprises, and | | content creators. | | | | - **Google:** To organize the world's information and make it | | universally accessible and useful. | | | | - **Honest Tea:** To create and promote great-tasting, truly | | healthy, organic beverages. | | | | **Activity/Evaluation:** | | | | **I. Multiple Choice: Pick out the letter of the correct answer and | | write the letter on the space provided before each number.** | | | | ** ** | | | | \_\_1. An organization needs to have a mission statement to: | | | | a. inform stakeholders | | | | b. allocate budget | | | | c. ensure viability | | | | d. set boundaries | | | | \_\_2. **A mission statement contains an organization's** | | | | a. deadlines and targets | | | | b. diversity policy | | | | c. identity and purpose | | | | d. operational plan | | | | \_\_3. **Who in an organization has responsibility for working | | towards the vision /mission /goals?** | | | | a. Employees | | | | b. Employer | | | | c. Everyone who works for the organization | | | | d. Suppliers | | | | \_\_4. **When it comes to developing your organization's mission + | | vision: choose one from below:** | | | | a. Your vision comes first and your mission comes second. | | | | b. Your mission comes first, and your vision comes second. | | | | \_\_5. **A mission statement focuses on today and what an | | organization does to achieve it.** | | | | a. False | | | | b. True | | | | \_\_6. **All staff needs to be aware of their organization's mission/ | | vision/ goals.** | | | | a. False | | | | b. True | | | | \_\_7. **Why is it important to have an environmental business | | objective?** | | | | a. To adhere to government targets | | | | b. To be competitive | | | | c. To keep the customer base | | | | d. To reduce staff turnover | | | | \_\_8. **What is the purpose of organizational aims and objectives?** | | | | a. To provide direction to staff | | | | b. To prevent takeovers | | | | c. To give a brief overview of ideas | | | | d. To set staff limits of authority | | | | \_\_9. **A vision statement focuses on tomorrow and what an | | organization wants to ultimately become.** | | | | a. True | | | | b. False | | | | \_\_10. **A mission statement doesn't usually include:** | | | | a. What we do | | | | b. What we serve | | | | c. How we serve | | | | d. Deadlines for when things will be done | | | | **Reinforcement:** | | | | **I. Essay: Write your answers clearly and legibly. (10 points)** | | | | 1. *How do you analyze the mission and vision of a company?* | | | | 2. *Why are mission and vision important in business?* | | | | **References:** | | | | [[https://www.slideshare.net/opaprb/the-business-vision-and-mission-8 | | 492262]](https://www.slideshare.net/opaprb/the-business-v | | ision-and-mission-8492262) | | | | [[https://www.youtube.com/watch?v=DzhJNiQ3vMM]](https://w | | ww.youtube.com/watch?v=DzhJNiQ3vMM) | | | | https://courses.lumenlearning.com/wm-principlesofmanagement/chapter/r | | eading- | | | | mission-vision-and-values[/] | +-----------------------------------------------------------------------+