Medical Law & Ethics Week 4 Workplace Safety and the Law PDF

“Where Education Comes To Life” Course: Medical Law & Ethics Week: 4 Workplace Safety and the Law  Areas of Concern Regarding Workplace Litigation cal Care y Medi Emp Qualit loyee...

“Where Education Comes To Life” Course: Medical Law & Ethics Week: 4 Workplace Safety and the Law  Areas of Concern Regarding Workplace Litigation cal Care y Medi Emp Qualit loyee Qu a Safe ty lity Ass Incident ura Reports nce cu rity e ceS Offi General Safety Measures “Where Education Comes To Life” General Safety Measures “Where Education Comes To Life”  What do you do if… 1. Spill on the floor  get it cleaned up 2. Uncapped needle on the exam table  dispose of it in sharps container 3. The sharps container is full  notify manager to have it replaced 4. A child moved a chair in the waiting room into the center  have the chair put back in place to prevent falls/injuries 5. You enter a patient room where the patient just changed into the exam gown  knock, open door slightly, ask permission to enter “Where Education Comes To Life” What do you do if… “Where Education Comes To Life”  Employee Safety O Hazardous Medical Waste O OSHA Bloodborne Pathogen Standards O HBV O PPE O Exposure Control Plan O Universal Precautions and Standard Precautions Discuss how each of these items could have legal ramifications for a medical office. “Where Education Comes To Life” Office Security “Where Education Comes To Life” Incident Reports “Where Education Comes To Life” Incident Reports “Where Education Comes To Life”  Incident Report Are there areas on the form that could be a legal issue? “Where Education Comes To Life”  How to… “Where Education Comes To Life” puddle s “Where Education Comes To Life” INCIDENT REPORT: OMarch 3, 2024 O3rd floor, (address of building) in front of the elevator OIt was raining outside and water accumulated in front of the elevator. There were two small puddles. Maintenance was notified but had not yet placed a warning cone in front of the elevator. The accumulations of water were about 4 inches in diameter. Ms. X exited from the elevator, very quickly, and she lost her balance when she stepped into the puddle. She did not hit her head but did grab the wall which helped to ease her to the floor. The staff (Marylyn, Sunita, and Rehanna ) ran over to her. 911/medical evaluation was offered but she declined. She was able to walk normally and did not display evidence of any injury. OShe was told that if she has any discomfort later on that she should call the office back and or/seek help in an urgent care center. “Where Education Comes To Life”  Quality Medical Care O Major parameters/attributes of health care: O Treatment O Outcome O Cost/benefit O Accessibility O Delivery location Discuss what can go wrong and lead to litigation in each of the above. “Where Education Comes To Life”  AMA's Eight Essentials of Quality Care O Bring about the optimal in the patient's condition within the earliest time frame possible based on the patient's comfort and physical condition O Have an emphasis on early detection and treatment as well as health promotion and disease prevention “Where Education Comes To Life”  AMA's Eight Essentials of Quality Care O Receive treatment in a timely fashion without unnecessary delay, termination, interruption, or prolongation “Where Education Comes To Life”  AMA's Eight Essentials of Quality Care O Encourage the patient's participation in the decision process regarding his/her treatment O Base the treatment on skillful use of technology and the health professional's use of accepted principles of medical science “Where Education Comes To Life”  AMA's Eight Essentials of Quality Care O Demonstrate concern for the patient and the patient's family, with sensitivity to the stress caused by illness “Where Education Comes To Life” Quality Assurance “Where Education Comes To Life”  Quality Assurance Program O QA committee established O Review of all clinical and administrative services and procedures O Structure set up to identify items to review O Quantify all issues such as number of failed venipunctures per 50 attempts O Limit the number of issues O Maintain careful records “Where Education Comes To Life” Implementing a Quality Assurance Program “Where Education Comes To Life” Medical Assistant's Role in a QAP “Where Education Comes To Life” Medical Assistant's Role in a QAP “Where Education Comes To Life” Medical Assistant's Role in a QAP “Where Education Comes To Life” Medical Assistant's Role in a QAP Review these again and discuss how each of these items performed well will protect the office from lawsuits. “Where Education Comes To Life”  Some QA in Phlebotomy O What considerations are there? O Program should promote quality patient care by tracking outcomes by: appropriateness, applicability, timeliness O QA indicators should monitor patient care and be: measurable, well defined, objective, and specific O Process and outcomes should be continually reviewed for improvement O Specific areas: O Patient identification (bar codes etc) O Equipment (evacuation tubes, puncture devices, labeling) O Phlebotomy techniques O Equipment (tubes, containers, slides etc.) O Patient records (complete, legible) O Documentation for phlebotomy is complete “Where Education Comes To Life” Quality control of a glucometer “Where Education Comes To Life”  One More Item On a daily basis you perform an accuracy check (log) of the office glucometer (finger stick glucose). Each time Mary comes in, her glucose is taken, to track and monitor her progress. If that patient were to sue the office stating her “sugar” control is no better after 6 weeks and your equipment must be faulty. Could the log help? “Where Education Comes To Life”  For thought… O Logs of equipment function/operation are done on a regular basis. O They provide evidence that the equipment is being monitored and tested regularly –for accuracy “Where Education Comes To Life”