Mediclinic Group Strategy 2024 PDF

MEDICLINIC GROUP GROUP STRATEGY 1 Strengthen 2 Focus 3 Stand out the Core...

MEDICLINIC GROUP GROUP STRATEGY 1 Strengthen 2 Focus 3 Stand out the Core on Care from the rest Improve the performance of the core Position us as a healthcare organisation Strengthening Mediclinic’s service delivery business to prevent the loss of clients and that prioritises clinical care in everything creates a distinctive advantage that sets us other challenges from external pressures. we do. apart and ensures a lasting competitive edge. SEE MORE SEE MORE SEE MORE MEDICLINIC GROUP Close Strengthen GROUP the Core STRATEGY 1 Improve the performance of the core business to prevent the loss of clients and other challenges 1 Strengthen from external pressures. 2 Focus 3 Differentiate the Core on Care from Competitors Why does it matter? In recent years, advancements in medicine and technology have allowed for shorter hospital stays or, in some cases, eliminated the need for hospital visits altogether. Consequently, we need to strengthen our core business to mitigate outmigration of care as well as grow across the continuum of care to diversify revenues in the long term. What will we focus on? Improve the performance of the core Concentrate on positioning us as a Strengthen our service and create a business to prevent the loss of clients and healthcare organisation that prioritises distinctive advantage that sets us apart from other challenges from external pressures. clinical care in everything we do. others, ensuring a lasting competitive edge. Strengthen Grow across Simplify data Develop people, SEE MORE the core the continuum SEE MORE systems and leadership SEE and MORE business of care infrastructure culture MEDICLINIC GROUP Close Focus GROUP on care STRATEGY 2 Position us as a healthcare organisation that prioritises clinical care 1 Strengthen in everything we do. 2 Focus 3 Differentiate the Core on Care from Competitors Why does it matter? Focus and transform into a clinically centred organisation to ensure our clinical care is at the centre of our approach, prioritising patient outcomes and evidence-based practices while fostering a culture of continuous improvement and innovation in healthcare delivery. Thus ensuring consistent, excellent clinical performance in the delivery of our services. What will we focus on? Improve the performance of the core Concentrate on positioning us as a Strengthen our service and create a business to prevent the loss of clients and healthcare organisation that prioritises distinctive advantage that sets us apart from other challenges from external pressures. clinical care in everything we do. others, ensuring a lasting competitive edge. Optimise the structures and processes Optimise clinical service lines SEE MORE to ensure consistent, high-quality care SEE MORE and care delivery models SEE MORE MEDICLINIC GROUP Close Stand out GROUP STRATEGY from the rest 3 Strengthening Mediclinic’s service delivery creates a distinctive advantage that 1 Strengthen sets us apart and ensures a 2 Focus 3 Differentiate the Core lasting competitive edge. on Care from Competitors Why does it matter? The hospital and healthcare market is increasingly competitive, with many options available to clients with high expectations. While other healthcare companies may appear to offer similar clinical services, we believe that what distinguishes Mediclinic is our commitment to both service delivery and clinical performance. In addition, our intelligent use of data enables us to understand our clients better and offer them a personalised and pre-emptive service throughout the continuum of care. What will we focus on? Improve the performance of the core Concentrate on positioning us as a Strengthen our service and create a business to prevent the loss of clients and healthcare organisation that prioritises distinctive advantage that sets us apart from other challenges from external pressures. clinical care in everything we do. others, ensuring a lasting competitive edge. Develop a comprehensive service Align digital transformation Enhance innovation SEE MORE excellence differentiation and B2C SEE MORE strategy to service differentiation SEE MORE personalisation plan