Technical English 1 B2 Lecture Notes PDF

Welcome to Technical English 1 B2 Lesson SIX Today  Emailing  Common mistakes  Group practice  Emailing for engineers Here are 14 things German engineers often don’t know OR forget when writing formal emails ONE Things German engineers often don’t know OR forget when writing for...

Welcome to Technical English 1 B2 Lesson SIX Today  Emailing  Common mistakes  Group practice  Emailing for engineers Here are 14 things German engineers often don’t know OR forget when writing formal emails ONE Things German engineers often don’t know OR forget when writing formal emails: Things German engineers often don’t know OR forget when writing formal emails: 1. Salutations (email greetings) Things German engineers often don’t know OR forget when writing formal emails: 1. Salutations (email greetings) Email is a relatively new communication form and, as such, the standard formal style is still evolving. Things German engineers often don’t know OR forget when writing formal emails: 1. Salutations (email greetings) Email is a relatively new communication form and, as such, the standard formal style is still evolving. It often changes from company to company. Things German engineers often don’t know OR forget when writing formal emails: 1. Salutations (email greetings) Email is a relatively new communication form and, as such, the standard formal style is still evolving. It often changes from company to company. So a good idea would be to look at how email is done in that particular company. Things German engineers often don’t know OR forget when writing formal emails: 1. Salutations (email greetings) Email is a relatively new communication form and, as such, the standard formal style is still evolving. It often changes from company to company. So a good idea would be to look at how email is done in that particular company. However, to make things easy you can simply remember the following. Dear Mr Smith OR Dear Ms Smith TWO Things German engineers often don’t know OR forget when writing formal emails: Things German engineers often don’t know OR forget when writing formal emails: 2. Capitalise the first word! This is the most common mistake of German emailers. In English, even though you are writing after a comma, the first word is capitalise. Things German engineers often don’t know OR forget when writing formal emails: 2. Capitalise the first word! This is the most common mistake of German emailers. In English, even though you are writing after a comma, the first word is capitalise. Example: Things German engineers often don’t know OR forget when writing formal emails: 2. Capitalise the first word! This is the most common mistake of German emailers. In English, even though you are writing after a comma, the first word is capitalise. Example: Dear Mr Smith, The meeting on the..... Things German engineers often don’t know OR forget when writing formal emails: 2. Capitalise the first word! This is the most common mistake of German emailers. In English, even though you are writing after a comma, the first word is capitalise. Example: Dear Mr Smith, The meeting on the..... NOT Things German engineers often don’t know OR forget when writing formal emails: 2. Capitalise the first word! This is the most common mistake of German emailers. In English, even though you are writing after a comma, the first word is capitalise. Example: Dear Mr Smith, The meeting on the..... NOT the meeting on the.... THREE Things German engineers often don’t know OR forget when writing formal emails: Things German engineers often don’t know OR forget when writing formal emails: 3. Signing Off (ending an email) Things German engineers often don’t know OR forget when writing formal emails: 3. Signing Off (ending an email) Again, the rules have not been formalised, but here is a useful way to sign off that few will be offended by Things German engineers often don’t know OR forget when writing formal emails: 3. Signing Off (ending an email) Again, the rules have not been formalised, but here is a useful way to sign off that few will be offended by Kind regards Things German engineers often don’t know OR forget when writing formal emails: 3. Signing Off (ending an email) Again, the rules have not been formalised, but here is a useful way to sign off that few will be offended by Kind regards Notice ‘regards’ is NOT capitalised FOUR Things German engineers often don’t know OR forget when writing formal emails: Things German engineers often don’t know OR forget when writing formal emails: 4. Punctuation when greeting Things German engineers often don’t know OR forget when writing formal emails: 4. Punctuation when greeting A colon after the greeting is a good idea for a US company. Example: Dear Mr Harris: OR Dear Madam: Things German engineers often don’t know OR forget when writing formal emails: 4. Punctuation when greeting A colon after the greeting is a good idea for a US company. Example: Dear Mr Harris: OR Dear Madam: A comma after the greeting is a good idea for a UK company. Example: Dear Ms Harris, OR Dear Sir, FIVE Things German engineers often don’t know OR forget when writing formal emails: Things German engineers often don’t know OR forget when writing formal emails: 5. Punctuation when signing off Things German engineers often don’t know OR forget when writing formal emails: 5. Punctuation when signing off A comma after signing off is a good idea for all formal corporate email. Things German engineers often don’t know OR forget when writing formal emails: 5. Punctuation when signing off A comma after signing off is a good idea for all formal corporate email. Example: Kind regards, Immanuel Bacon SIX Things German engineers often don’t know OR forget when writing formal emails: Things German engineers often don’t know OR forget when writing formal emails: 6. “I” Things German engineers often don’t know OR forget when writing formal emails: 6. “I” I is capitalised, not just at the beginning of a sentence. Things German engineers often don’t know OR forget when writing formal emails: 6. “I” I is capitalised, not just at the beginning of a sentence. Examples: The robotic systems i was able to see at your showroom were impressive. (incorrect) The robotic systems I was able to see at your showroom were impressive. (correct) SEVEN Things German engineers often don’t know OR forget when writing formal emails: Things German engineers often don’t know OR forget when writing formal emails: 7. US and UK dates Things German engineers often don’t know OR forget when writing formal emails: 7. US and UK dates Americans (but not Canadians) have a different way of writing the date from the British). In fact the standard way of writing will depend on the predominant culture in your company. US: 03/07/24 = March 7, 2024 UK: 03/07/24 = July 3 2024 Things German engineers often don’t know OR forget when writing formal emails: 7. US and UK dates Americans (but not Canadians) have a different way of writing the date from the British). In fact the standard way of writing will depend on the predominant culture in your company. US: 03/07/24 = March 7, 2024 UK: 03/07/24 = 3 July 2024 EIGHT Things German engineers often don’t know OR forget when writing formal emails: Things German engineers often don’t know OR forget when writing formal emails: 8. Be careful with abbreviations in very formal emails. Things German engineers often don’t know OR forget when writing formal emails: 8. Be careful with abbreviations in very formal emails. Examples: Things German engineers often don’t know OR forget when writing formal emails: 8. Be careful with abbreviations in very formal emails. Examples: I'd be very happy if you could visit our engineering design conference next month. (questionable) Things German engineers often don’t know OR forget when writing formal emails: 8. Be careful with abbreviations in very formal emails. Examples: I'd be very happy if you could visit our engineering design conference next month. (questionable) I would be very happy if you could visit our engineering design conference next month. NINE Things German engineers often don’t know OR forget when writing formal emails: Things German engineers often don’t know OR forget when writing formal emails: 9. Paragraphing in emails Things German engineers often don’t know OR forget when writing formal emails: 9. Paragraphing in emails Paragraphs are important to separate your ideas. Things German engineers often don’t know OR forget when writing formal emails: 9. Paragraphing in emails Paragraphs are important to separate your ideas. Just leave a line, that's enough. Things German engineers often don’t know OR forget when writing formal emails: 9. Paragraphing in emails Paragraphs are important to separate your ideas. Just leave a line, that's enough. Example: First of all, could you please provide us with an update on where you are on the Skipton Airport Project. We would also appreciate it if you could clarify what the current issues with the delivery system are, and confirm when you expect them to be resolved. In addition, at the end of our last meeting we requested a copy of the TEN Things German engineers often don’t know OR forget when writing formal emails: Things German engineers often don’t know OR forget when writing formal emails: 10. Appropriate OR inappropriate? Things German engineers often don’t know OR forget when writing formal emails: 10. Appropriate OR inappopriate? Language has to be appropriate for formal email. Check the Emailing Phrases section for clear information. Things German engineers often don’t know OR forget when writing formal emails: 10. Appropriate OR inappopriate? Language has to be appropriate for formal email. Check the Emailing Phrases section for clear information. For example, Things German engineers often don’t know OR forget when writing formal emails: 10. Appropriate OR inappopriate? Language has to be appropriate for formal email. Check the Emailing Phrases section for clear information. For example, in a formal email, the following would be an inappropriate salutation (greeting): ELEVEN Things German engineers often don’t know OR forget when writing formal emails: Things German engineers often don’t know OR forget when writing formal emails: 11. Comma Usage Things German engineers often don’t know OR forget when writing formal emails: 11. Comma Usage Comma usage is very different in English. Notice there is NO comma before 'if' in English. German speakers often get confused about this point. Things German engineers often don’t know OR forget when writing formal emails: 11. Comma Usage Comma usage is very different in English. Notice there is NO comma before 'if' in English. German speakers often get confused about this point. Examples: Things German engineers often don’t know OR forget when writing formal emails: 11. Comma Usage Comma usage is very different in English. Notice there is NO comma before 'if' in English. German speakers often get confused about this point. Examples: I would like to know, if you are coming to the trade exhibition next month. (incorrect) TWELVE Things German engineers often don’t know OR forget when writing formal emails: Things German engineers often don’t know OR forget when writing formal emails: 12. Use only the family name/last name (UK Eng: surname) when greeting a person in an email. Things German engineers often don’t know OR forget when writing formal emails: 12. Use only the family name/last name (UK Eng: surname) when greeting a person in an email. Examples: Things German engineers often don’t know OR forget when writing formal emails: 12. Use only the family name/last name (UK Eng: surname) when greeting a person in an email. Examples: Dear Mr Jared Singh, (incorrect) Dear Mr Singh, (correct) THIRTEEN Things German engineers often don’t know OR forget when writing formal emails: Things German engineers often don’t know OR forget when writing formal emails: 13. Get the right family name! Things German engineers often don’t know OR forget when writing formal emails: 13. Get the right family name! Make sure you don't get confused about the correct family name/last name (surname UK Eng.) when addressing a person in an email. Look at this salutation to Vanich Chaiyawan. Things German engineers often don’t know OR forget when writing formal emails: 13. Get the right family name! Make sure you don't get confused about the correct family name/last name (surname UK Eng.) when addressing a person in an email. Look at this salutation to Vanich Chaiyawan. And remember that in many countries people introduce themselves with their family name, e.g. Japan, Korea and , you may be confused about a person's family name. Things German engineers often don’t know OR forget when writing formal emails: 13. Get the right family name! Make sure you don't get confused about the correct family name/last name (surname UK Eng.) when addressing a person in an email. Look at this salutation to Vanich Chaiyawan. And remember that in many countries people introduce themselves with their family name, e.g. Japan, Korea and , you may be confused about a person's family name. Examples: Things German engineers often don’t know OR forget when writing formal emails: 13. Get the right family name! Make sure you don't get confused about the correct family name/last name (surname UK Eng.) when addressing a person in an email. Look at this salutation to Vanich Chaiyawan. And remember that in many countries people introduce themselves with their family name, e.g. Japan, Korea and , you may be confused about a person's family name. Examples: Dear Mr Vanich, (incorrect) FOURTEEN Things German engineers often don’t know OR forget when writing formal emails: Things German engineers often don’t know OR forget when writing formal emails: 14. Get the gender! Things German engineers often don’t know OR forget when writing formal emails: 14. Get the gender! Make sure you get the correct gender when addressing someone. The name Kim Jordan and the name Jordan Kim can be both male and female. Furthermore, both names can be first or last names. last names. Things German engineers often don’t know OR forget when writing formal emails: 14. Get the gender! Make sure you get the correct gender when addressing someone. The name Kim Jordan and the name Jordan Kim can be both male and female. Furthermore, both names can be first or last names. last names. In the following case 3 salutations are incorrect and 1 correct. Look at this example of salutations in an email to a director at Global Paid Media: Things German engineers often don’t know OR forget when writing formal emails: 14. Get the gender! Make sure you get the correct gender when addressing someone. The name Kim Jordan and the name Jordan Kim can be both male and female. Furthermore, both names can be first or last names. last names. In the following case 3 salutations are incorrect and 1 correct. Look at this example of salutations in an email to a director at Global Paid Media: Dear Mr Jordan, (incorrect) Dear Mr Kim, (incorrect) TASKS for EXAM PRACTICE In the workplace when you are actually working, you will have to do many kinds of emailing tasks. In the workplace when you are actually working, you will have to do many kinds of emailing tasks. However, for your exam, you may be expected to be able to do the following: In the workplace when you are actually working, you will have to do many kinds of emailing tasks. However, for your exam, you may be expected to be able to do the following: 1 Turn an informal email into a formal email. In the workplace when you are actually working, you will have to do many kinds of emailing tasks. However, for your exam, you may be expected to be able to do the following: 1 Turn an informal email into a formal email. 2 Compose an email in order to make a formal request for information. In the workplace when you are actually working, you will have to do many kinds of emailing tasks. However, for your exam, you may be expected to be able to do the following: 1 Turn an informal email into a formal email. 2 Compose an email in order to make a formal request for information. In the workplace when you are actually working, you will have to do many kinds of emailing tasks. However, for your exam, you may be expected to be able to do the following: 1 Turn an informal email into a formal email. 2 Compose an email in order to make a formal request for information. 3 Compose an email in order to express a formal apology. In the workplace when you are actually working, you will have to do many kinds of emailing tasks. However, for your exam, you may be expected to be able to do the following: 1 Turn an informal email into a formal email. 2 Compose an email in order to make a formal request for information. 3 Compose an email in order to express a formal apology. 4 Compose an email in order to issue a formal invitation to a client for a meeting. In the workplace when you are actually working, you will have to do many kinds of emailing tasks. However, for your exam, you may be expected to be able to do the following: 1 Turn an informal email into a formal email. 2 Compose an email in order to make a formal request for information. 3 Compose an email in order to express a formal apology. 4 Compose an email in order to issue a formal invitation to a client for a meeting. 5 Compose an email in order to express gratitude to your host(s) for a recent visit to their company or conference/exhibition. In the workplace when you are actually working, you will have to do many kinds of emailing tasks. However, for your exam, you may be expected to be able to do the following: 1 Turn an informal email into a formal email. 2 Compose an email in order to make a formal request for information. 3 Compose an email in order to express a formal apology. 4 Compose an email in order to issue a formal invitation to a client for a meeting. 5 Compose an email in order to express gratitude to your host(s) for a recent visit to their company or conference/exhibition. Language for most of these types of email Today, although it depends on the time, we will probably only practice writing one of these kinds of email in class: Today, although it depends on the time, we will probably only practice writing one of these kinds of email in class: An apology for not being able to attend a business meeting. TASK ONE TASK ONE Group email practice 1 TASK ONE This is a group task. Complete the task by together producing ONE email as a group. Then send your joint answer to Matthew. Matthew will then correct it publicly. TASK ONE This is a group task. Complete the task by together producing ONE email as a group. Then send your joint answer to Matthew. Matthew will then correct it publicly. TASK ONE This is a group task. Complete the task by together producing ONE email as a group. Then send your joint answer to Matthew. Matthew will then correct it publicly. TASK ONE This is a group task. Complete the task by together producing ONE email as a group. Then send your joint answer to Matthew. Matthew will then correct it publicly. TASK ONE This is a group task. Complete the task by together producing ONE email as a group. Then send your joint answer to Matthew. Matthew will then correct it publicly. After 15 minutes send your answer to Matthew: [email protected] TASK ONE You have received an invitation from Thipawan Blanchard to the following meeting at his company: Meeting to introduce his company’s new green pea greening spray gun technology on Thursday, 22 February 2024, starting at 10 am. Write an email to apologise that you cannot attend. AND suggest an alternative appointment. TASK ONE You have received an invitation from Thipawan Blanchard to the following meeting at his company: Meeting to introduce his company’s new green pea greening spray gun technology on Thursday, 22 February 2024, starting at 10 am. Write an email to apologise that you cannot attend. AND suggest an alternative appointment. TASK ONE You have received an invitation from Thipawan Blanchard to the following meeting at his company: Meeting to introduce his company’s new green pea greening spray gun technology on Thursday, 22 February 2024, starting at 10 am. Write an email to apologise that you cannot attend. AND suggest an alternative appointment.  TAKE A PHOTO OF THE TASK. TASK ONE You have received an invitation from Thipawan Blanchard to the following meeting at his company: Meeting to introduce his company’s new green pea greening spray gun technology on Thursday, 22 February 2024, starting at 10 am. Write an email to apologise that you cannot attend. AND suggest an alternative appointment. TASK TWO TASK TWO Now let’s complete the Exercise on Dates on page 11 of the B2 Lecture Notes. TASK TWO Now let’s complete the Exercise on Dates on page 11 of the B2 Lecture Notes. TASK TWO Now let’s complete the Exercise on Dates on page 11 of the B2 Lecture Notes. ANSWERS: TASK TWO Now let’s complete the Exercise on Dates on page 11 of the B2 Lecture Notes. ANSWERS: (1) 12/05/2023 TASK TWO Now let’s complete the Exercise on Dates on page 11 of the B2 Lecture Notes. ANSWERS: (1) 12/05/2023 (2) 05/12/2023 (Pakistan uses UK date style) TASK THREE TASK THREE Now look at the letter on page 12 of the B2 Lecture Notes, and complete the Email Example 5a – Questions 1. – 11. on page 13. 1. What is a polite way to make a suggestion? 2. How does the writer express 'the next list of information is certain' ? 3. What is a formal way to say 'because of'? 4. Another way to say 'generally'? 5. How does the writer express that his clients can be sure of something, and do not have to worry? 6. Which expression does the writer use to talk about a previous email? 7. How does the writer say sorry? 8. How does the writer say, 'I can give you more help if necessary'? 9. What is another way to say 'regarding the subject the client wanted to ask about'? 10. How does the writer say that he is reminding the reader that something was said previously? 11. What is another way to say 'at the moment'? 1. What is a polite way to make a suggestion? 2. How does the writer express 'the next list of information is certain' ? 3. What is a formal way to say 'because of'? 4. Another way to say 'generally'? 5. How does the writer express that his clients can be sure of something, and do not have to worry? 6. Which expression does the writer use to talk about a previous email? 7. How does the writer say sorry? 8. How does the writer say, 'I can give you more help if necessary'? 9. What is another way to say 'regarding the subject the client wanted to ask about'? 10. How does the writer say that he is reminding the reader that something was said previously? 11. What is another way to say 'at the moment'? 1. What is a polite way to make a suggestion? May I suggest that…..? 2. How does the writer express 'the next list of information is certain' ? 3. What is a formal way to say 'because of'? 4. Another way to say 'generally'? 5. How does the writer express that his clients can be sure of something, and do not have to worry? 6. Which expression does the writer use to talk about a previous email? 7. How does the writer say sorry? 8. How does the writer say, 'I can give you more help if necessary'? 9. What is another way to say 'regarding the subject the client wanted to ask about'? 10. How does the writer say that he is reminding the reader that something was said previously? 11. What is another way to say 'at the moment'? 1. What is a polite way to make a suggestion? May I suggest that…..? 2. How does the writer express 'the next list of information is certain' ? 3. What is a formal way to say 'because of'? 4. Another way to say 'generally'? 5. How does the writer express that his clients can be sure of something, and do not have to worry? 6. Which expression does the writer use to talk about a previous email? 7. How does the writer say sorry? 8. How does the writer say, 'I can give you more help if necessary'? 9. What is another way to say 'regarding the subject the client wanted to ask about'? 10. How does the writer say that he is reminding the reader that something was said previously? 1. What is a polite way to make a suggestion? May I suggest that? 2. How does the writer express 'the next list of information is certain' ? I can confirm the following….. 3. What is a formal way to say 'because of'? 4. Another way to say 'generally'? 5. How does the writer express that his clients can be sure of something, and do not have to worry? 6. Which expression does the writer use to talk about a previous email? 7. How does the writer say sorry? 8. How does the writer say, 'I can give you more help if necessary'? 9. What is another way to say 'regarding the subject the client wanted to ask about'? 10. How does the writer say that he is reminding the reader that something was said previously? 1. What is a polite way to make a suggestion? May I suggest that? 2. How does the writer express 'the next list of information is certain' ? I can confirm the following….. 3. What is a formal way to say 'because of'? 4. Another way to say 'generally'? 5. How does the writer express that his clients can be sure of something, and do not have to worry? 6. Which expression does the writer use to talk about a previous email? 7. How does the writer say sorry? 8. How does the writer say, 'I can give you more help if necessary'? 9. What is another way to say 'regarding the subject the client wanted to ask about'? 10. How does the writer say that he is reminding the reader that something was said previously? 1. What is a polite way to make a suggestion? May I suggest that? 2. How does the writer express 'the next list of information is certain' ? I can confirm the following….. 3. What is a formal way to say 'because of'? due to 4. Another way to say 'generally'? 5. How does the writer express that his clients can be sure of something, and do not have to worry? 6. Which expression does the writer use to talk about a previous email? 7. How does the writer say sorry? 8. How does the writer say, 'I can give you more help if necessary'? 9. What is another way to say 'regarding the subject the client wanted to ask about'? 10. How does the writer say that he is reminding the reader that something was said previously? 11. What is another way to say 'at the moment'? 1. What is a polite way to make a suggestion? May I suggest that? 2. How does the writer express 'the next list of information is certain' ? I can confirm the following….. 3. What is a formal way to say 'because of'? due to 4. Another way to say 'generally'? 5. How does the writer express that his clients can be sure of something, and do not have to worry? 6. Which expression does the writer use to talk about a previous email? 7. How does the writer say sorry? 8. How does the writer say, 'I can give you more help if necessary'? 9. What is another way to say 'regarding the subject the client wanted to ask about'? 10. How does the writer say that he is reminding the reader that something was said previously? 11. What is another way to say 'at the moment'? 1. What is a polite way to make a suggestion? May I suggest that? 2. How does the writer express 'the next list of information is certain' ? I can confirm the following….. 3. What is a formal way to say 'because of'? due to 4. Another way to say 'generally'? on the whole 5. How does the writer express that his clients can be sure of something, and do not have to worry? 6. Which expression does the writer use to talk about a previous email? 7. How does the writer say sorry? 8. How does the writer say, 'I can give you more help if necessary'? 9. What is another way to say 'regarding the subject the client wanted to ask about'? 10. How does the writer say that he is reminding the reader that something was said previously? 11. What is another way to say 'at the moment'? 1. What is a polite way to make a suggestion? May I suggest that? 2. How does the writer express 'the next list of information is certain' ? I can confirm the following….. 3. What is a formal way to say 'because of'? due to 4. Another way to say 'generally'? on the whole 5. How does the writer express that his clients can be sure of something, and do not have to worry? 6. Which expression does the writer use to talk about a previous email? 7. How does the writer say sorry? 8. How does the writer say, 'I can give you more help if necessary'? 9. What is another way to say 'regarding the subject the client wanted to ask about'? 10. How does the writer say that he is reminding the reader that something was said previously? 11. What is another way to say 'at the moment'? 1. What is a polite way to make a suggestion? May I suggest that? 2. How does the writer express 'the next list of information is certain' ? I can confirm the following….. 3. What is a formal way to say 'because of'? due to 4. Another way to say 'generally'? on the whole 5. How does the writer express that his clients can be sure of something, and do not have to worry? Rest assured that….. 6. Which expression does the writer use to talk about a previous email? 7. How does the writer say sorry? 8. How does the writer say, 'I can give you more help if necessary'? 9. What is another way to say 'regarding the subject the client wanted to ask about'? 10. How does the writer say that he is reminding the reader that something was said previously? 11. What is another way to say 'at the moment'? 1. What is a polite way to make a suggestion? May I suggest that? 2. How does the writer express 'the next list of information is certain' ? I can confirm the following….. 3. What is a formal way to say 'because of'? due to 4. Another way to say 'generally'? on the whole 5. How does the writer express that his clients can be sure of something, and do not have to worry? Rest assured that….. 6. Which expression does the writer use to talk about a previous email? 7. How does the writer say sorry? 8. How does the writer say, 'I can give you more help if necessary'? 9. What is another way to say 'regarding the subject the client wanted to ask about'? 10. How does the writer say that he is reminding the reader that something was said previously? 1. What is a polite way to make a suggestion? May I suggest that? 2. How does the writer express 'the next list of information is certain' ? I can confirm the following….. 3. What is a formal way to say 'because of'? due to 4. Another way to say 'generally'? on the whole 5. How does the writer express that his clients can be sure of something, and do not have to worry? Rest assured that….. 6. Which expression does the writer use to talk about a previous email? With reference to your last email, ….. 7. How does the writer say sorry? 8. How does the writer say, 'I can give you more help if necessary'? 9. What is another way to say 'regarding the subject the client wanted to ask about'? 10. How does the writer say that he is reminding the reader that something was said previously? 1. What is a polite way to make a suggestion? May I suggest that? 2. How does the writer express 'the next list of information is certain' ? I can confirm the following….. 3. What is a formal way to say 'because of'? due to 4. Another way to say 'generally'? on the whole 5. How does the writer express that his clients can be sure of something, and do not have to worry? Rest assured that….. 6. Which expression does the writer use to talk about a previous email? With reference to your last email, ….. 7. How does the writer say sorry? 8. How does the writer say, 'I can give you more help if necessary'? 9. What is another way to say 'regarding the subject the client wanted to ask about'? 10. How does the writer say that he is reminding the reader that something was said previously? 11. What is another way to say 'at the moment'? 1. What is a polite way to make a suggestion? May I suggest that? 2. How does the writer express 'the next list of information is certain' ? I can confirm the following….. 3. What is a formal way to say 'because of'? due to 4. Another way to say 'generally'? on the whole 5. How does the writer express that his clients can be sure of something, and do not have to worry? Rest assured that….. 6. Which expression does the writer use to talk about a previous email? With reference to your last email, ….. 7. How does the writer say sorry? Please accept my apologies for….. 8. How does the writer say, 'I can give you more help if necessary'? 9. What is another way to say 'regarding the subject the client wanted to ask about'? 10. How does the writer say that he is reminding the reader that something was said previously? 11. What is another way to say 'at the moment'? 1. What is a polite way to make a suggestion? May I suggest that? 2. How does the writer express 'the next list of information is certain' ? I can confirm the following….. 3. What is a formal way to say 'because of'? due to 4. Another way to say 'generally'? on the whole 5. How does the writer express that his clients can be sure of something, and do not have to worry? Rest assured that….. 6. Which expression does the writer use to talk about a previous email? With reference to your last email, ….. 7. How does the writer say sorry? Please accept my apologies for….. 8. How does the writer say, 'I can give you more help if necessary'? 9. What is another way to say 'regarding the subject the client wanted to ask about'? 10. How does the writer say that he is reminding the reader that something was said previously? 1. What is a polite way to make a suggestion? May I suggest that? 2. How does the writer express 'the next list of information is certain' ? I can confirm the following….. 3. What is a formal way to say 'because of'? due to 4. Another way to say 'generally'? on the whole 5. How does the writer express that his clients can be sure of something, and do not have to worry? Rest assured that….. 6. Which expression does the writer use to talk about a previous email? With reference to your last email, ….. 7. How does the writer say sorry? Please accept my apologies for….. 8. How does the writer say, 'I can give you more help if necessary'? If you require any further assistance, please do not hesitate to contact me. 9. What is another way to say 'regarding the subject the client wanted to ask about'? 10. How does the writer say that he is reminding the reader that something was said previously? 1. What is a polite way to make a suggestion? May I suggest that? 2. How does the writer express 'the next list of information is certain' ? I can confirm the following….. 3. What is a formal way to say 'because of'? due to 4. Another way to say 'generally'? on the whole 5. How does the writer express that his clients can be sure of something, and do not have to worry? Rest assured that….. 6. Which expression does the writer use to talk about a previous email? With reference to your last email, ….. 7. How does the writer say sorry? Please accept my apologies for….. 8. How does the writer say, 'I can give you more help if necessary'? If you require any further assistance, please do not hesitate to contact me. 9. What is another way to say 'regarding the subject the client wanted to ask about'? 10. How does the writer say that he is reminding the reader that something was said previously? 1. What is a polite way to make a suggestion? May I suggest that? 2. How does the writer express 'the next list of information is certain' ? I can confirm the following….. 3. What is a formal way to say 'because of'? due to 4. Another way to say 'generally'? on the whole 5. How does the writer express that his clients can be sure of something, and do not have to worry? Rest assured that….. 6. Which expression does the writer use to talk about a previous email? With reference to your last email, ….. 7. How does the writer say sorry? Please accept my apologies for….. 8. How does the writer say, 'I can give you more help if necessary'? If you require any further assistance, please do not hesitate to contact me. 9. What is another way to say 'regarding the subject the client wanted to ask about'? With reference to your last email regarding….. 10. How does the writer say that he is reminding the reader that something was said previously? 1. What is a polite way to make a suggestion? May I suggest that? 2. How does the writer express 'the next list of information is certain' ? I can confirm the following….. 3. What is a formal way to say 'because of'? due to 4. Another way to say 'generally'? on the whole 5. How does the writer express that his clients can be sure of something, and do not have to worry? Rest assured that….. 6. Which expression does the writer use to talk about a previous email? With reference to your last email, ….. 7. How does the writer say sorry? Please accept my apologies for….. 8. How does the writer say, 'I can give you more help if necessary'? If you require any further assistance, please do not hesitate to contact me. 9. What is another way to say 'regarding the subject the client wanted to ask about'? With reference to your last email regarding….. 10. How does the writer say that he is reminding the reader that something was said previously? 1. What is a polite way to make a suggestion? May I suggest that? 2. How does the writer express 'the next list of information is certain' ? I can confirm the following….. 3. What is a formal way to say 'because of'? due to 4. Another way to say 'generally'? on the whole 5. How does the writer express that his clients can be sure of something, and do not have to worry? Rest assured that….. 6. Which expression does the writer use to talk about a previous email? With reference to your last email, ….. 7. How does the writer say sorry? Please accept my apologies for….. 8. How does the writer say, 'I can give you more help if necessary'? If you require any further assistance, please do not hesitate to contact me. 9. What is another way to say 'regarding the subject the client wanted to ask about'? With reference to your last email regarding….. 10. How does the writer say that he is reminding the reader that something was said previously? 1. What is a polite way to make a suggestion? May I suggest that? 2. How does the writer express 'the next list of information is certain' ? I can confirm the following….. 3. What is a formal way to say 'because of'? due to 4. Another way to say 'generally'? on the whole 5. How does the writer express that his clients can be sure of something, and do not have to worry? Rest assured that….. 6. Which expression does the writer use to talk about a previous email? With reference to your last email, ….. 7. How does the writer say sorry? Please accept my apologies for….. 8. How does the writer say, 'I can give you more help if necessary'? If you require any further assistance, please do not hesitate to contact me. 9. What is another way to say 'regarding the subject the client wanted to ask about'? With reference to your last email regarding….. 10. How does the writer say that he is reminding the reader that something was said previously? As was pointed out, ….. 1. What is a polite way to make a suggestion? May I suggest that? 2. How does the writer express 'the next list of information is certain' ? I can confirm the following….. 3. What is a formal way to say 'because of'? due to 4. Another way to say 'generally'? on the whole 5. How does the writer express that his clients can be sure of something, and do not have to worry? Rest assured that….. 6. Which expression does the writer use to talk about a previous email? With reference to your last email, ….. 7. How does the writer say sorry? Please accept my apologies for….. 8. How does the writer say, 'I can give you more help if necessary'? If you require any further assistance, please do not hesitate to contact me. 9. What is another way to say 'regarding the subject the client wanted to ask about'? With reference to your last email regarding….. 10. How does the writer say that he is reminding the reader that something was said previously? As was pointed out, ….. 1. What is a polite way to make a suggestion? May I suggest that? 2. How does the writer express 'the next list of information is certain' ? I can confirm the following….. 3. What is a formal way to say 'because of'? due to 4. Another way to say 'generally'? on the whole 5. How does the writer express that his clients can be sure of something, and do not have to worry? Rest assured that….. 6. Which expression does the writer use to talk about a previous email? With reference to your last email, ….. 7. How does the writer say sorry? Please accept my apologies for….. 8. How does the writer say, 'I can give you more help if necessary'? If you require any further assistance, please do not hesitate to contact me. 9. What is another way to say 'regarding the subject the client wanted to ask about'? With reference to your last email regarding….. 10. How does the writer say that he is reminding the reader that something was said previously? As was pointed out, ….. TASK FOUR Group email practice 2 More email practice More email practice Download and complete the emailing task. More email practice Download and complete the emailing task. More email practice Download and complete the emailing task. More email practice Download and complete the emailing task. After 25 minutes send your answer to me: TASK FOUR You can start this as a group task…....but if you do no finish in class, send me your own answer by this Thursday! I will send you my comments by Friday noon. YOU can share my comments AND BY THE WAY, there are some videos in the section of LESSON 6 that are useful for your general emailing knowledge. AND BY THE WAY, there are some videos in the section of LESSON 6 that are useful for your general emailing knowledge. AND BY THE WAY, there are some videos in the section of LESSON 6 that are useful for your general emailing knowledge. AND BY THE WAY, there are some videos in the section of LESSON 6 that are useful for your general emailing knowledge. TASK FIVE email practice 5 More email practice More email practice Download and complete the emailing task. More email practice Download and complete the emailing task. More email practice Download and complete the emailing task. More email practice Then check the solutions. See you next week!