Lesson 2: Recording and Reporting Procedures PDF

 However, from PCs, notebooks, and tablets to smartphones, smart TVs, game consoles and other electronic gadgets, manufacturers too often ship products that lack necessary software, are incomplete or simply defective “because of pressure to get them on store shelves.”  1. FACTORY DEF...

 However, from PCs, notebooks, and tablets to smartphones, smart TVs, game consoles and other electronic gadgets, manufacturers too often ship products that lack necessary software, are incomplete or simply defective “because of pressure to get them on store shelves.”  1. FACTORY DEFECTS Defect classification is a vital step for determining if goods will pass the quality or fail inspection. And considering the quantity and severity of different types of defects found helps you make an informed shipping decision.  A. MINOR DEFECTS- are usually small, insignificant issues that don’t affect the function or form of the item. Types B. MAJOR DEFECTS- are more serious than minor defects. A product with a major of defect departs significantly from the buyer’s product specifications. Major defects are those which could adversely factory affect the function, and performance C. CRITICAL DEFECTS- are the most defects serious of the three defect types. Critical defects render an item completely unusable and/or could cause harm to the user or someone in the vicinity of the product. 2. NONCONFORMITY TO SPECIFICATIONS While some situations allow "nonconformity" and "defect" to be used synonymously, some industries distinguish between the two; a nonconformity represents a failure to meet an intended state and specification, while a defect represents a failure to meet fitness for use/normal usage requirements. 3. NONCONFORMITY TO GOVERNMENT STANDARDS AND PECS, ENVIRONMENTAL CODE When most people think of nonconformity, they immediately turn their thoughts to the management of nonconforming product in the ISO 9001 quality management system. While ISO 14001 includes requirements for dealing with nonconformity in the environmental management system, it does not have the same applicability, and the requirements are not as extensive. 4. Safety defects Finding a place to work. The first thing you need to think about when planning your new homebuilt computer has nothing to do with parts, performance, or configuration. These computer components are what make any machine run and effect its performance. You don’t have to be an IT expert to learn the basics of what computer parts to do and what they look. How do you put things in order especially in parts and component identification? By recording and reporting parts and component identification of the computer. Recording and Reporting Procedures  Recording is the process of capturing data or translating information to a recording format stored on some storage medium, which often referred to as a record or, if an auditory medium recording. Reporting is a document contain information organized in a narrative, graphic, or tabular form, periodic, recurring, regular, or as required basis. Reports may refer to specific periods, events, occurrences, or subjects, and may be communicated or presented in oral or written form. Benefits of a good recording and reporting records Ø help you work more efficiently Ø enable you to meet legal obligations applicable to your work Ø protect the interests of the government and of your agency Ø protect your rights as an employee and citizen Ø demonstrate the cost and impact of your business Ø enable review of processes and decisions Ø retain the corporate memory of your agency and its narrative history Ø help research and development activities Ø enable consistency and continuity in your business How to Report Computer Problems? How to Report Computer Problems? How to use the Helpdesk Work Order System? 1. Open a browser (Internet Explorer, Mozilla Firefox, etc.) and go to http://Helpdesk.You will see a page similar to the one pictured below. Fill in your email address and password and click login. This will tell the tech who is reporting the problem and verifies your identity. The login page for Web Help Desk. 2. Steps to reproduce the problem. Include the user you were logged in as, and a set of steps the tech can use to cause the failure. 3. When the problem first noticed. Include date and time if possible. 4. Please include the room number and computer number. 5. (Optional) A screenshot of the error message is also helpful. Click on continue to proceed to the next step. After clicking continue you will be asked to select the Location and Room where the problem occurred.