Lecture 9 HT HRM 2023-05-27 17_23_19.pptx

Introduction to Management MGT-281 Human Resource Management Haris Tapakis Part-time lecturer School of Business Lecture’s topics • What is Human Resource Management? • What areas of an organisation come under the function of HRM? Main duties of HRM. HRM An organisation is a systematic arrangem...

Introduction to Management MGT-281 Human Resource Management Haris Tapakis Part-time lecturer School of Business Lecture’s topics • What is Human Resource Management? • What areas of an organisation come under the function of HRM? Main duties of HRM. HRM An organisation is a systematic arrangement of people brought together to accomplish some specific purpose. HRM An organisation is a systematic arrangement of people brought together to accomplish some specific purpose. Once an organisation’s strategy has been established and its structure has been designed, it is now time to add the people. HRM An organisation is a systematic arrangement of people brought together to accomplish some specific purpose. Once an organisation’s strategy has been established and its structure has been designed, it is now time to add the people. human resources HRM Human Resource Management (HRM) is the effective use of human resources in order to enhance organisational performance. Group Work What skills and/or qualities must HR professionals have? Where are these useful? HRM Human Resource Management (HRM) is the function that is concerned with getting, training, motivating and keeping competent employees. HRM HRM refers to all aspects of managing people in the workplace. All managers are somehow involved with HR decisions. Question Describe some HR-related activities that managers would be expected to perform frequently. Examples of HR Activities • reviewing application forms and short-listing applicants • interviewing applicants / selecting new employees • identifying employees’ training needs and arrange appropriate training • Behavioral issues • Performance indicators setting and checking • Training, coaching, performance appraisal/evaluation, motivation! etc. Areas covered in HRM 1. 2. 3. 4. 5. 6. 7. Human Resource Planning Recruitment & Selection Job Orientation Training & Development Performance Management Compensation & Benefits Admin/employee files Group Work What is the most difficult task of the HR functions? Why? Areas covered in HRM 1. 2. 3. 4. 5. 6. Human Resource Planning Recruitment & Selection Job Orientation Training & Development Performance Management Compensation & Benefits Human Resource Planning Human Resource Planning is the process by which management ensures it has the right number and type of people in the right places to help the organisation achieve its goals. Human Resource Planning HR planning assesses both current human resources and future human resource needs. Human Resource Planning Among other things, HR planning involves: • writing job descriptions • writing job specifications Job Description vs Job Specification Job description The exact duties the employee will be carrying out in his or her job. KPIs, reports to, and who reports to him/her, procedures involved Job specification The minimum requirements the job candidate must have in order to qualify for the job. [behaviours, experience, knowledge] Job Description and Job Specification Job descriptions and specifications are important documents when managers begin recruiting and selecting. Areas covered in HRM 1. 2. 3. 4. 5. 6. Human Resource Planning Recruitment & Selection Job Orientation Training & Development Performance Management Compensation & Benefits Recruitment Recruitment is the process of finding and attracting capable employees. Some Recruitment Sources • • • • • • external advertising (e.g. newspapers, Internet) internal advertising (e.g. noticeboards, Intranet) employment agencies / job centres personal recommendations Employment fairs Internships etc. Selection Selection is the process of screening job applicants to ensure that the most appropriate candidates are hired. Selection Selection is the process of screening job applicants to ensure that the most appropriate candidates are hired. Selection is a prediction exercise – it seeks to predict which applicants will be successful if hired. Selection The selection process aims to minimise: Selection The selection process aims to minimise: a. False positive errors – whereby the selection process predicts success in a job for an applicant, who is therefore hired but then fails. Selection The selection process aims to minimise: a. False positive errors – whereby the selection process predicts success in a job for an applicant, who is therefore hired but then fails. b. False negative errors – whereby an applicant who would have succeeded in the job is rejected because the process predicted failure. Group Work What is the role of this department towards the rest of the organisation? Approach? Added value? Question Provide some examples of methods that could be used in the selection process. Some Selection Methods • • • • • written examinations interviews presentations psychometric tests physical tests etc. Areas covered in HRM 1. 2. 3. 4. 5. 6. Human Resource Planning Recruitment & Selection Job Orientation Training & Development Performance Management Compensation & Benefits HR department’s role Strategic partner [i.e. corporate culture] + Value adding - Specialised organisational services [i.e. change management, labour relationships/union] Personnel support [i.e. training, appraisal, behavioural Admin [i.e. issues] employee files, payroll, legal obligations] highly complicated complicated+ complicated complicatednot complicated Areas covered in HRM 1. 2. 3. 4. 5. 6. Human Resource Planning Recruitment & Selection Job Orientation Training & Development Performance Management Compensation & Benefits Training & Development Training & Development involves improving/adding skills, knowledge, attitudes or behaviour. Training & Development Training involves both off-the-job and on-the-job training methods. Training & Development Training involves both off-the-job and on-the-job training methods. e.g. seminars Training & Development Training involves both off-the-job and on-the-job training methods. e.g. seminars coaching e.g. job rotation, Areas covered in HRM 1. 2. 3. 4. 5. 6. Human Resource Planning Recruitment & Selection Job Orientation Training & Development Performance Management Compensation & Benefits Performance Management Performance Management is the process of establishing performance standards and evaluating performance in order to arrive at objective HR decisions. e.g. pay increases or training needs. Areas covered in HRM 1. 2. 3. 4. 5. 6. Human Resource Planning Recruitment & Selection Job Orientation Training & Development Performance Management Compensation & Benefits Compensation & Benefits Compensation administration is the process of determining a cost-effective pay structure that will attract and retain competent employees. Link with appraisal Compensation & Benefits Employee benefits are non-financial rewards designed to enrich employees’ lives. e.g. medical insurance, pension schemes, gym memberships, company cars etc. Group Work Think of KPIs for HR professionals and HR Department.