ITE Midterm Review PDF

Midterm Review Chapters 1-9  ATX Form factor 3.3V and 5V ATX12V 12V Molex ESD AC DC 12V Match: some terms may be used more than once 1 The...

Midterm Review Chapters 1-9  ATX Form factor 3.3V and 5V ATX12V 12V Molex ESD AC DC 12V Match: some terms may be used more than once 1 The result of two differently charged surfaces coming into contact 2 Electrical power from the wall outlet 3 Physical design and look of a computer case 4 PSU rails used to power digital circuits 5 Electrical current the device needs 6 Most common power supply on the market 7 The piece that transforms AC power into DC power 8 PSU rail used to power fans and spinning disk drives  ATX Form factor 3.3V and 5V ATX12V 12V Molex ESD AC DC 12V Match: some terms may be used more than once 1 ESD The result of two differently charged surfaces coming into contact 2 AC Electrical power from the wall outlet 3 Form factor Physical design and look of a computer case 4 3.3V and 5V PSU rails used to power digital circuits 5 DC Electrical current the device needs 6 ATX12V Most common power supply on the market 7 PSU The piece that transforms AC power into DC power 8 12V PSU rail used to power fans and spinning disk drives  ATX northbridge southbridge ITX CPU Molex Expansion slots motherboard RAM BIOS/UEFI Match: some terms may be used more than once 1 "Volatile" data storage area close to the CPU 2 Controls high-speed comms between CPU, RAM and video 3 The backbone of the computer 4 Provides initial "power-on" test of all electrical components 5 Responsible for interpreting and executing commands 6 Allows additional hardware to be added to increase PC capabilities 7 Controls low-speed comms between CPU and peripheral components 8 12x9.6  ATX northbridge southbridge ITX CPU Molex Expansion slots motherboard RAM BIOS/UEFI Match: some terms may be used more than once 1 RAM "Volatile" data storage area close to the CPU 2 Northbridge Controls high-speed comms between CPU, RAM and video 3 Motherboard The backbone of the computer 4 BIOS/UEFI Provides initial "power-on" test of all electrical components 5 CPU Responsible for interpreting and executing commands 6 Expansion slots Allows additional hardware to be added to increase PC capabilities 7 southbridge Controls low-speed comms between CPU and peripheral components 8 ATX 12x9.6  SSD SODIMM PCIe parity cache optical ECC magnetic ROM BIOS/UEFI Match: some terms may be used more than once 1 Stores data as a set of electrical charges in flash memory 2 Peripheral Component Interface Express 3 RAM type used primarily in laptops and notebooks 4 Can check for single-bit errors but cannot correct the errors 5 Very fast, expensive memory very close to CPU 6 Stores data as a series of pits in a plastic media 7 Can check and correct single-bit errors, can only detect multi-bit errors 8 Stores data as a series of magnetic charges on a metallic spinning disk  SSD SODIMM PCIe parity cache optical ECC magnetic ROM BIOS/UEFI Match: some terms may be used more than once 1 SSD Stores data as a set of electrical charges in flash memory 2 PCIe Peripheral Component Interface Express 3 SODIMM RAM type used primarily in laptops and notebooks 4 parity Can check for single-bit errors but cannot correct the errors 5 cache Very fast, expensive memory very close to CPU 6 optical Stores data as a series of pits in a plastic media 7 ECC Can check and correct single-bit errors, can only detect multi-bit errors 8 magnetic Stores data as a series of magnetic charges on a metallic spinning disk  USB HDMI bit DVI PS/2 optical NVMe byte VGA BIOS/UEFI Match: some terms may be used more than once 1 A communication protocol for the 4-lane PCIe bus 2 Video connector that also transmits sound 3 Smallest unit of data storage, a binary digit 4 The oldest video connector 5 8 binary digits treated as a single unit 6 Newer video connector that did not incorporate sound 7 Older Keyboard port that did not support hot-swapping 8 Newer universal device port, supports hot-swapping and daisy-chain  USB HDMI bit DVI PS/2 optical NVMe byte VGA BIOS/UEFI Match: some terms may be used more than once 1 NVMe A communication protocol for the 4-lane PCIe bus 2 HDMI Video connector that also transmits sound 3 bit Smallest unit of data storage, a binary digit 4 VGA The oldest video connector 5 byte 8 binary digits treated as a single unit 6 DVI Newer video connector that did not incorporate sound 7 PS/2 Older Keyboard port that did not support hot-swapping 8 USB Newer universal device port, supports hot-swapping and daisy-chain  USB HDMI KVM laser NFC 3-D Bluetooth inkjet impact thermal Match: some terms may be used more than once 1 Melts and deposits a filament on a flat bed to create the printed object 2 Allows control of multiple computers with a single keyboard and mouse 3 Page printer, uses light to charge a drum that heat fuses the page image 4 Line printer, uses charged ink droplets to print a page 5 Wireless comm protocol that allows tap payments through cell phones 6 Line printer, uses a printing ribbon to print a page 7 Wireless radio protocol used to create a personal area network (PAN) 8 Label printer, uses heat to imprint the image  USB HDMI KVM laser NFC 3-D Bluetooth inkjet impact thermal Match: some terms may be used more than once 1 3-D Melts and deposits a filament on a flat bed to create the printed object 2 KVM Allows control of multiple computers with a single keyboard and mouse 3 laser Page printer, uses light to charge a drum that heat fuses the page image 4 inkjet Line printer, uses charged ink droplets to print a page 5 NFC Wireless comm protocol that allows tap payments through cell phones 6 impact Line printer, uses a printing ribbon to print a page 7 Bluetooth Wireless radio protocol used to create a personal area network (PAN) 8 thermal Label printer, uses heat to imprint the image  ATX SSHD PGA ATX12V LGA 3.5 Hot swappable Water cooling CO2 or Class C 5.25 Match: some terms may be used more than once 1 A hard drive that combines flash memory with spinning disks 2 Quieter method of cooling CPU and video card 3 Device can be changed out without turning off power 4 Best fire extinguisher for electrical fires 5 Intel CPUs and Intel-compatible motherboards 6 Common size for hard drives 7 AMD CPUs and AMD-compatible motherboards 8 Common size for optical drives  ATX SSHD PGA ATX12V LGA 3.5 Hot swappable Water cooling CO2 or Class C 5.25 Match: some terms may be used more than once 1 SSHD A hard drive that combines flash memory with spinning disks 2 Water cooling Quieter method of cooling CPU and video card 3 Hot swappable Device can be changed out without turning off power 4 CO2 or Class C Best fire extinguisher for electrical fires 5 LGA Intel CPUs and Intel-compatible motherboards 6 3.5 Common size for hard drives 7 PGA AMD CPUs and AMD-compatible motherboards 8 5.25 Common size for optical drives  OS Beep codes battery Secure boot POST UEFI Root kit BIOS CMOS 32-bit Match: some terms may be used more than once 1 The POST motherboard chip for 32 and 64-bit systems, it has secure boot. 2 The program which checks all the hardware connected to a PC 3 Computer date and settings will be correct as long as this doesn't die. 4 The deprecated motherboard chip where the POST program is stored 5 This only loads AFTER the POST completes 6 The material which makes the motherboard chip with the POST program 7 Prevents root kit malware from infecting your system 8 Indicate different hardware problems during POST  OS Beep codes battery Secure boot POST UEFI Root kit BIOS CMOS 32-bit Match: some terms may be used more than once 1 UEFI The POST motherboard chip for 32 and 64-bit systems, it has secure boot. 2 POST The program which checks all the hardware connected to a PC 3 battery Computer date and settings will be correct as long as this doesn't die. 4 BIOS The deprecated motherboard chip where the POST program is stored 5 OS This only loads AFTER the POST completes 6 CMOS The material which makes the motherboard chip with the POST program 7 Secure boot Prevents root kit malware from infecting your system 8 Beep codes Indicate different hardware problems during POST  SPS brownout blackout UPS surge TPM spike AC/DC flash 32-bit Match: some terms may be used more than once 1 Complete loss of AC power 2 This provides consistent power during brownouts and blackouts 3 Motherboard chip that stores passwords, digital certificates, keys, etc. 4 Short, sudden increase in voltage of more than 100% 5 The process of updating BIOS or UEFI firmware 6 Short, but dramatic increase in voltage of less than 100% 7 Short period of reduced voltage 8 This provides power, but takes time to switch over  SPS brownout blackout UPS surge TPM spike AC/DC flash 32-bit Match: some terms may be used more than once 1 blackout Complete loss of AC power 2 UPS This provides consistent power during brownouts and blackouts 3 TPM Motherboard chip that stores passwords, digital certificates, keys, etc. 4 spike Short, sudden increase in voltage of more than 100% 5 flash The process of updating BIOS or UEFI firmware 6 surge Short, but dramatic increase in voltage of less than 100% 7 brownout Short period of reduced voltage 8 SPS This provides power, but takes time to switch over  SPS brownout RAID 6 RAID 1+0 RAID 5 RAID 1 virtualization overclocking throttling RAID 0 Match: some terms may be used more than once 1 Happens when a CPU overheats 2 Striping across multiple drives that are treated as one drive 3 This can lead to a CPU overheating 4 Mirroring one drive to another drive, 2 drive minimum 5 Two arrays of mirrored drives (4 total) are striped, up to 2 can fail. 6 Striping with a parity bit provides redundancy for data, 3 drive minimum 7 Striping with double parity, 4 drive minimum, any 2 can fail without loss 8 This must be turned on in UEFI in order to run VMs.  SPS brownout RAID 6 RAID 1+0 RAID 5 RAID 1 virtualization overclocking throttling RAID 0 Match: some terms may be used more than once 1 throttling Happens when a CPU overheats 2 RAID 0 Striping across multiple drives that are treated as one drive 3 overclocking This can lead to a CPU overheating 4 RAID 1 Mirroring one drive to another drive, 2 drive minimum 5 RAID 1+0 Two arrays of mirrored drives (4 total) are striped, up to 2 can fail. 6 RAID 5 Striping with a parity bit provides redundancy for data, 3 drive minimum 7 RAID 6 Striping with double parity, 4 drive minimum, any 2 can fail without loss 8 Virtualization This must be turned on in UEFI in order to run VMs.  serial DisplayPort VGA PS/2 RAID 5 parallel HDMI USB throttling DVI Match: some terms may be used more than once 1 Bits are sent one at a time 2 Deprecated video standard uses 15-pin D-shell connector 3 A legacy keyboard/mouse connector that is NOT hot-swappable 4 Deprecated replacement for VGA 5 Bits are sent simultaneously in groups of eight 6 Supports both video and sound 7 Open-source version of HDMI to replace VGA and DVI 8 Hot-swappable connection port that can daisy-chain up to 127 devices  serial DisplayPort VGA PS/2 RAID 5 parallel HDMI USB throttling DVI Match: some terms may be used more than once 1 serial Bits are sent one at a time 2 VGA Deprecated video standard uses 15-pin D-shell connector 3 PS/2 A legacy keyboard/mouse connector that is NOT hot-swappable 4 DVI Deprecated replacement for VGA 5 parallel Bits are sent simultaneously in groups of eight 6 HDMI Supports both video and sound 7 DisplayPort Open-source version of HDMI to replace VGA and DVI 8 USB Hot-swappable connection port that can daisy-chain up to 127 devices  serial RJ-11 RJ-45 STP coax eSATA HDMI EMI SATA UTP Match: some terms may be used more than once 1 Interference caused by strong electrical or magnetic fields 2 Serial cable for data transfer with modern hard disks 3 Twisted pair cable most commonly used for network connections 4 Connector type for 4-wire copper telephone cable. 5 A keyed serial data connector for external hard drives 6 Twisted pair cable shielded to mitigate EMI 7 Connector type for 8-wire copper twisted pair network cable 8 RG-6 or RG-59 copper cable using a BNC or F-connector  serial RJ-11 RJ-45 STP coax eSATA HDMI EMI SATA UTP Match: some terms may be used more than once 1 EMI Interference caused by strong electrical or magnetic fields 2 SATA Serial cable for data transfer with modern hard disks 3 UTP Twisted pair cable most commonly used for network connections 4 RJ-11 Connector type for 4-wire copper telephone cable. 5 eSATA A keyed serial data connector for external hard drives 6 STP Twisted pair cable shielded to mitigate EMI 7 RJ-45 Connector type for 8-wire copper twisted pair network cable 8 coax RG-6 or RG-59 copper cable using a BNC or F-connector  NAS SCSI and iSCSI Backup data Pea-sized SAN eSATA Contrast ratio Refresh rate Peach-sized pixel Match: some terms may be used more than once 1 Amount of thermal compound to place on CPU before screwing down CPU fan 2 First step when repairing a computer 3 Hard drive controller protocol used in high-end storage applications 4 How quickly a pixel changes color 5 Picture element, a small dot capable of RGB display 6 High-end storage network 7 How white or black a screen can get 8 Inexpensive, single-purpose device for adding storage to a network  NAS SCSI and iSCSI Backup data Pea-sized SAN eSATA Contrast ratio Refresh rate Peach-sized pixel Match: some terms may be used more than once 1 Pea-sized Amount of thermal compound to place on CPU before screwing down CPU fan 2 Backup data First step when repairing a computer 3 SCSI and iSCSI Hard drive controller protocol used in high-end storage applications 4 Refresh rate How quickly a pixel changes color 5 Pixel Picture element, a small dot capable of RGB display 6 SAN High-end storage network 7 Contrast ratio How white or black a screen can get 8 NAS Inexpensive, single-purpose device for adding storage to a network  OS Step 1 Step 2 Step 3 Step 4 UEFI Step 5 Step 6 Dust Fan Match: some terms may be used more than once 1 Test the theory 2 Document findings and outcome 3 ID the problem 4 Verify full system functionality 5 Establish theory of probable cause 6 Gather customer and computer information 7 Establish a plan of action to resolve the problem 8 Have customer verify problem is solved  OS Step 1 Step 2 Step 3 Step 4 UEFI Step 5 Step 6 Dust Fan Match: some terms may be used more than once 1 Step 3 Test the theory 2 Step 6 Document findings and outcome 3 Step 1 ID the problem 4 Step 5 Verify full system functionality 5 Step 2 Establish theory of probable cause 6 Step 1 Gather customer and computer information 7 Step 4 Establish a plan of action to resolve the problem 8 Step 6 Have customer verify problem is solved  RJ-45 (8P8C): 568A & B Standards Cheat Sheet 568A Pin Number 568B Apples 1 Oranges and and 2 Oranges 3 Apples 4 Fall 5 Fall 6 To the 7 To the Ground 8 Ground 28  RJ-45 (8P8C): 568A & B Standards Cheat Sheet 568A Pin Number 568B Apples Green 1 Stripe Orange Oranges and Green and 2 Solid Orange Oranges Orange 3 Stripe Green Apples Blue 4 Solid Blue Fall Blue 5 Stripe Blue Fall Orange 6 Solid Green To the Brown 7 Stripe Brown To the Ground Brown 8 Solid Brown Ground 29 Ports (Well known ports = ???) SSH Telnet SIP SFTP DHCP SMB SCP HTTP POP DNS HTTPS IMAP SMTP SNMP LDAP FTP RDP LDAPS TFTP NTP H.323 Ports (Well known ports = 0-1023) SSH 22 Telnet 23 SIP 5060, 5061 SFTP 22 DHCP 67,68 SMB 445 SCP 22 HTTP 80 POP 110 DNS 53 HTTPS 443 IMAP 143 SMTP 25 SNMP 161 LDAP 389 FTP 20,21 RDP 3389 LDAPS 636 TFTP 69 NTP 123 H.323 1720  568A VLAN LAN MAN PAN 568B WLAN WAN VPN FAN Match: some terms may be used more than once 1 Segmenting groups of ports on a switch 2 Created on layer 2 using a switch 3 A network that spans a city 4 Generally created by using Bluetooth devices 5 Using a wireless access point (WAP) to create a LAN of wireless devices 6 Created on layer 3 using a router to link geographically remote LANs 7 Wire 2 is solid orange 8 A method of securely connecting two points on an unsecure network  568A VLAN LAN MAN PAN 568B WLAN WAN VPN FAN Match: some terms may be used more than once 1 VLAN Segmenting groups of ports on a switch 2 LAN Created on layer 2 using a switch 3 MAN A network that spans a city 4 PAN Generally created by using Bluetooth devices 5 WLAN Using a wireless access point (WAP) to create a LAN of wireless devices 6 WAN Created on layer 3 using a router to link geographically remote LANs 7 568B Wire 2 is solid orange 8 VPN A method of securely connecting two points on an unsecure network  568A tethering Satellite hotspot DSL 568B POTS or PSTN latency ISDN cable Match: some terms may be used more than once 1 Telephone network 2 Measures round-trip time for data to travel between two devices 3 Circuit-switched telephone system: data and voice on a digital line 4 Shares the network with multiple subscribers 5 Connecting a device to a cell phone to obtain internet connectivity 6 Phone line that requires filters to carry data and voice 7 Cell phone that provides internet connectivity for another device 8 The technology with the worst latency  568A tethering Satellite hotspot DSL 568B POTS or PSTN latency ISDN cable Match: some terms may be used more than once 1 POTS or PSTN Telephone network 2 Latency Measures round-trip time for data to travel between two devices 3 ISDN Circuit-switched telephone system: data and voice on a digital line 4 Cable Shares the network with multiple subscribers 5 Tethering Connecting a device to a cell phone to obtain internet connectivity 6 DSL Phone line that requires filters to carry data and voice 7 Hotspot Cell phone that provides internet connectivity for another device 8 Satellite The technology with the worst latency  143 TCP UDP 20,21 443 110 389 3389 69 80 Match: some terms may be used more than once 1 Linux unsecure file transfer protocol 2 Secure web browsing 3 Connection-oriented data transfer 4 Directory listing network resources and users 5 Windows remote desktop protocol 6 Client email download that doesn't synch email between devices 7 Unsecure method of transferring router and switch configuration files 8 Connection-less data transfer  143 TCP UDP 20,21 443 110 389 3389 69 80 Match: some terms may be used more than once 1 20,21 Linux unsecure file transfer protocol 2 443 Secure web browsing 3 TCP Connection-oriented data transfer 4 389 Directory listing network resources and users 5 3389 Windows remote desktop protocol 6 110 Client email download that doesn't synch email between devices 7 69 Unsecure method of transferring router and switch configuration files 8 UDP Connection-less data transfer  802.11a 802.11b 802.11g 802.11n 443 802.11ac 802.11ax RFID NFC 80 Match: some terms may be used more than once 1 54 Mbps, 2.4 GHz 2 1.3 Gbps, 5 GHz, MU-MIMO 3 54 Mbps, 5 GHz 4 600 Mbps, 2.4 and 5 GHz, MIMO 5 Used to track devices 6 11 Mbps, 2.4 GHz 7 3.5 Gbps, 5 GHz 8 Used for "tap" payments  802.11a 802.11b 802.11g 802.11n 443 802.11ac 802.11ax RFID NFC 80 Match: some terms may be used more than once 1 802.11g 54 Mbps, 2.4 GHz 2 802.11ac 1.3 Gbps, 5 GHz, MU-MIMO 3 802.11a 54 Mbps, 5 GHz 4 802.11n 600 Mbps, 2.4 and 5 GHz, MIMO 5 RFID Used to track devices 6 802.11b 11 Mbps, 2.4 GHz 7 802.11ax 3.5 Gbps, 5 GHz 8 NFC Used for "tap" payments  802.11 Wireless Standards – Chap 14 Standard Speed Frequency B A G N ac ax Only three 2.4 frequency channels do not interfere with one another: ??? 40  802.11 Wireless Standards – Chap 14 Standard Speed Frequency B 11 Mbps 2.4 A 54 Mbps 5 G 54 Mbps 2.4 N 300 Mbps/stream (Single Channel) 2.4/5 600 Mbps/stream (Bonded Channels) ac 1.7 Gbps (at time of writing) 5 ax 8.4 Gbps 2.4/5/6 Only three 2.4 frequency channels do not interfere with one another: 1,6,11 41  802.11a 4G DHCP SFTP, SCP DNS 802.11ac 3G 2G 5G FQDN Match: some terms may be used more than once 1 Cell standard supports 670 Mbps, LTE and IPv6 2 Cell standard supports about 200 Kbs 3 A complete URL designation 4 Cell standard supports 2 Mbps (video streaming) 5 Translates FQDNs into an IP address 6 Cell standard supports AR and DR at 3 Gbps 7 Server that auto-provides IP#, netmask and default gateway 8 Securely copies files from one Linux device to another  802.11a 4G DHCP SFTP, SCP DNS 802.11ac 3G 2G 5G FQDN Match: some terms may be used more than once 1 4G Cell standard supports 670 Mbps, LTE and IPv6 2 2G Cell standard supports about 200 Kbs 3 FQDN A complete URL designation 4 3G Cell standard supports 2 Mbps (video streaming) 5 DNS Translates FQDNs into an IP address 6 5G Cell standard supports AR and DR at 3 Gbps 7 DHCP Server that auto-provides IP#, netmask and default gateway 8 SFTP, SCP Securely copies files from one Linux device to another  Hub Proxy server repeater TACACS+ RADIUS syslog switch bridge NIC AAA Match: some terms may be used more than once 1 Used to hide the clients behind it and to cache frequently accessed data 2 Layer 1 device that regenerates signals to send them further 3 Open-source AAA server 4 Authenticates and authorizes remote users to access network devices 5 Server that stores log files for various network devices 6 Cisco-proprietary AAA server 7 Layer 2 device divides a network into segments and does error check 8 Layer 2 device divides a network into segments but does not error-check  Hub Proxy server repeater TACACS+ RADIUS syslog switch bridge NIC AAA Match: some terms may be used more than once 1 Proxy server Used to hide the clients behind it and to cache frequently accessed data 2 repeater Layer 1 device that regenerates signals to send them further 3 RADIUS Open-source AAA server 4 AAA Authenticates and authorizes remote users to access network devices 5 syslog Server that stores log files for various network devices 6 TACACS+ Cisco-proprietary AAA server 7 switch Layer 2 device divides a network into segments and does error check 8 bridge Layer 2 device divides a network into segments but does not error-check  Hub firewall router IPS IDS syslog WAP ACL EMS UTM Match: some terms may be used more than once 1 Uses ACLs to protect devices 2 Detects and tries to prevent intrusion while notifying admin 3 Allows access for wireless devices 4 Rules used to determine if data access is permitted 5 Layer 3 device that connects remote LANs together 6 Detects intrusions and notifies admins but does not try to stop it. 7 Monitors endpoint devices like PCs, tablets, laptops and cell phones 8 A single network device that performs multiple security functions  Hub firewall router IPS IDS syslog WAP ACL EMS UTM Match: some terms may be used more than once 1 firewall Uses ACLs to protect devices 2 IPS Detects and tries to prevent intrusion while notifying admin 3 WAP Allows access for wireless devices 4 ACL Rules used to determine if data access is permitted 5 router Layer 3 device that connects remote LANs together 6 IDS Detects intrusions and notifies admins but does not try to stop it. 7 EMS Monitors endpoint devices like PCs, tablets, laptops and cell phones 8 UTM A single network device that performs multiple security functions  Hub PoE Crimper Legacy EoP syslog Punch-down tool Patch panel Wire strippers Multimeter Match: some terms may be used more than once 1 Using Ethernet cable to supply both data and power to a device 2 Securely attaches an RJ-45 jack to an Ethernet cable 3 System that is past end of life but still used due to critical need 4 Used to secure cables into a 66 or 110 block 5 A centralized location for connecting network cables 6 Using existing live electrical AC wall wires to transmit data. 7 Measures electrical characteristics of an electronic device or live wire 8 Used to remove plastic cladding from ethernet cable wires  Hub PoE Crimper Legacy EoP syslog Punch-down tool Patch panel Wire strippers Multimeter Match: some terms may be used more than once 1 PoE Using Ethernet cable to supply both data and power to a device 2 Crimper Securely attaches an RJ-45 jack to an Ethernet cable 3 Legacy System that is past end of life but still used due to critical need 4 Punch-down tool Used to secure cables into a 66 or 110 block 5 Patch panel A centralized location for connecting network cables 6 EoP Using existing live electrical AC wall wires to transmit data. 7 Multimeter Measures electrical characteristics of an electronic device or live wire 8 Wire strippers Used to remove plastic cladding from ethernet cable wires  Cat 5e Tone generator STP Coax EoP UTP Loopback adapter Wifi analyzer Cable tester Multimeter Match: some terms may be used more than once 1 RG-6 or RG-59 cable that uses either BNC or F-connector terminations 2 Used to find the correct cable in a mass of cables 3 Used during a site survey in preparation for installing WAPs 4 1 GBps, maximum distance 100 m before repeater is needed 5 Used to check a hardware port on a NIC 6 8-wire copper cable that is not immune to EMI 7 Used to check the electrical correctness of an ethernet cable 8 8-wire copper cable that is protected against EMI  Cat 5e Tone generator STP Coax EoP UTP Loopback adapter Wifi analyzer Cable tester Multimeter Match: some terms may be used more than once 1 Coax RG-6 or RG-59 cable that uses either BNC or F-connector terminations 2 Tone generator Used to find the correct cable in a mass of cables 3 Wifi analyzer Used during a site survey in preparation for installing WAPs 4 Cat 5e 1 GBps, maximum distance 100 m before repeater is needed 5 Loopback adapter Used to check a hardware port on a NIC 6 UTP 8-wire copper cable that is not immune to EMI 7 Cable tester Used to check the electrical correctness of an ethernet cable 8 STP 8-wire copper cable that is protected against EMI  Cat 5e fiber 568-A 568-B MMF UTP ST SMF SC LC Match: some terms may be used more than once 1 Uses light to transmit data, not effected by EMI or RFI 2 Wire 2 is solid orange 3 Uses several wavelengths of light, can transmit several hundred meters 4 Fiber connector with a twist-lock 5 Wire 2 is solid green 6 Uses a single wavelength of light, can transmit over several kilometers 7 Fiber connector that is square 8 Fiber connector that is always duplex  Cat 5e fiber 568-A 568-B MMF UTP ST SMF SC LC Match: some terms may be used more than once 1 fiber Uses light to transmit data, not effected by EMI or RFI 2 568-B Wire 2 is solid orange 3 MMF Uses several wavelengths of light, can transmit several hundred meters 4 ST Fiber connector with a twist-lock 5 568-A Wire 2 is solid green 6 SMF Uses a single wavelength of light, can transmit over several kilometers 7 SC Fiber connector that is square 8 LC Fiber connector that is always duplex  IPv6 Double colon Ipconfig /all IPv4 MMF MAC Network name Host name Subnet mask LC Match: some terms may be used more than once 1 First part of an IPv4 address 2 48-bit hexadecimal physical address, 12-digits separated by anything 3 Second part of an IPv4 address 4 32-bit decimal logical address, 4 numbers separated by dots 5 Number string that indicates where network name ends 6 128-bit hexadecimal logical address, 32-digits separated by colons 7 Command that shows MAC, IPv4 and IPv6 address 8 Shows where multiple zero groups are in an IPv6 address  IPv6 Double colon Ipconfig /all IPv4 MMF MAC Network name Host name Subnet mask LC Match: some terms may be used more than once 1 Network name First part of an IPv4 address 2 MAC 48-bit hexadecimal physical address, 12-digits separated by anything 3 Host name Second part of an IPv4 address 4 IPv4 32-bit decimal logical address, 4 numbers separated by dots 5 Subnet mask Number string that indicates where network name ends 6 IPv6 128-bit hexadecimal logical address, 32-digits separated by colons 7 Ipconfig /all Command that shows MAC, IPv4 and IPv6 address 8 Double colon Shows where multiple zero groups are in an IPv6 address  FE80:: DHCP server Default gateway DNS server Link local MAC Network name Host name 169.254.x.y static Match: some terms may be used more than once 1 Provides auto-IP addressing to network devices 2 In IPv4, it is the APIPA address. 3 Address typed in by a network administrator 4 The first two groups in an IPv4 APIPA address 5 The address of the device that can transmit to another network 6 The first group in an IPv6 link-local address 7 Converts names into IP addresses 8 First part of an IPv4 address  FE80:: DHCP server Default gateway DNS server Link local MAC Network name Host name 169.254.x.y static Match: some terms may be used more than once 1 DHCP server Provides auto-IP addressing to network devices 2 Link local In IPv4, it is the APIPA address. 3 static Address typed in by a network administrator 4 169.254.x.y The first two groups in an IPv4 APIPA address 5 Default gateway The address of the device that can transmit to another network 6 FE80:: The first group in an IPv6 link-local address 7 DNS server Converts names into IP addresses 8 Network name First part of an IPv4 address  FE80:: Ipconfig /release Device manager DMZ NAT MAC Ipconfig /renew Change password ping QoS Match: some terms may be used more than once 1 CLI clears the existing IP address so the Windows machine has no IP address 2 CLI that uses ICMP to test network connectivity at layer 3 3 CLI asks the DHCP server for a new IP address 4 Windows program that holds device configuration information 5 Prioritizes streaming audio and video 6 First thing to be done when setting up a new router 7 Converts public IP addresses to private IP addresses and vice versa 8 A limited public-access area on a network  FE80:: Ipconfig /release Device manager DMZ NAT MAC Ipconfig /renew Change password ping QoS Match: some terms may be used more than once 1 Ipconfig /release CLI clears the existing IP address so the Windows machine has no IP address 2 ping CLI that uses ICMP to test network connectivity at layer 3 3 Ipconfig /renew CLI asks the DHCP server for a new IP address 4 Device manager Windows program that holds device configuration information 5 QoS Prioritizes streaming audio and video 6 Change password First thing to be done when setting up a new router 7 NAT Converts public IP addresses to private IP addresses and vice versa 8 DMZ A limited public-access area on a network  GPS Docking station Port replicator Function keys PPTP LCD SO-DIMM inverter Wifi antenna L2TP Match: some terms may be used more than once 1 Uses proprietary laptop connectors to allow additional devices to connect 2 Allows the use of geofencing 3 Uses TN or IPS and sometimes has flourescent backlighting 4 Provide extra capabilities to laptop keyboards 5 Kind of RAM used in laptops 6 Powers the fluorescent backlight on a laptop 7 Uses USB or Thunderbolt to allow additional devices to connect. 8 Located in the bezel of a laptop screen  GPS Docking station Port replicator Function keys PPTP LCD SO-DIMM inverter Wifi antenna L2TP Match: some terms may be used more than once 1 Docking station Uses proprietary laptop connectors to allow additional devices to connect 2 GPS Allows the use of geofencing 3 LCD Uses TN or IPS and sometimes has flourescent backlighting 4 Function keys Provide extra capabilities to laptop keyboards 5 SO-DIMM Kind of RAM used in laptops 6 inverter Powers the fluorescent backlight on a laptop 7 Port replicator Uses USB or Thunderbolt to allow additional devices to connect. 8 Wifi antenna Located in the bezel of a laptop screen  GPS hotspot Bluetooth Pairing 5.0 LTE tethering FRU NFC 2.5 Match: some terms may be used more than once 1 Field replaceable unit (motherboard, LCD) 2 The cell phone which allows a mobile device to connect to the internet 3 Enables PAN 4 Provides contactless payment connections 5 When two Bluetooth devices connect 6 Standard width of a laptop hard drive 7 Providing internet to a mobile device by connecting to a cell phone 8 Technology provided improvements to 4G  GPS hotspot Bluetooth Pairing 5.0 LTE tethering FRU NFC 2.5 Match: some terms may be used more than once 1 FRU Field replaceable unit (motherboard, LCD) 2 Hotspot The cell phone which allows a mobile device to connect to the internet 3 Bluetooth Enables PAN 4 NFC Provides contactless payment connections 5 Pairing When two Bluetooth devices connect 6 2.5 Standard width of a laptop hard drive 7 tethering Providing internet to a mobile device by connecting to a cell phone 8 LTE Technology provided improvements to 4G  MIME Verify functionality Apple ID Screen iTunes LTE Identify the problem Plan of action Airport mode synch Match: some terms may be used more than once 1 When asking open-ended questions, what step are you likely on? 2 All cell radios turned off, but device still functions 3 The step after testing a theory 4 Provides email the ability to display pictures and documents 5 Can be cleaned with water or appropriate cleaning solution (not alcohol) 6 Required to setup or backup an Apple Device 7 The software by which an Apple Device is synched 8 The step before documentation  MIME Verify functionality Apple ID Screen iTunes LTE Identify the problem Plan of action Airport mode synch Match: some terms may be used more than once 1 Identify the problem When asking open-ended questions, what step are you likely on? 2 Airport mode All cell radios turned off, but device still functions 3 Plan of Action The step after testing a theory 4 MIME Provides email the ability to display pictures and documents 5 Screen Can be cleaned with water or appropriate cleaning solution (not alcohol) 6 Apple ID Required to setup or backup an Apple Device 7 iTunes The software by which an Apple Device is synched 8 Verify functionality The step before documentation  Ink MTBF Ribbon ADF iTunes Toner Print head Filament TCO synch Match: some terms may be used more than once 1 Media for inkjet printer 2 Mean time between failures 3 Media for impact printer 4 Automatic Document Feeder 5 Media for laser printer 6 Often needs cleaning on an ink-jet printer 7 Media for 3-D printer 8 Total cost of ownership  Ink MTBF Ribbon ADF iTunes Toner Print head Filament TCO synch Match: some terms may be used more than once 1 ink Media for inkjet printer 2 MTBF Mean time between failures 3 ribbon Media for impact printer 4 ADF Automatic Document Feeder 5 toner Media for laser printer 6 Print head Often needs cleaning on an ink-jet printer 7 filament Media for 3-D printer 8 TCO Total cost of ownership  archive Laser Step 1 Laser Step 3 Laser Step 5 Laser Step 7 iTunes Laser Step 2 Laser Step 4 Laser Step 6 synch Match: some terms may be used more than once 1 Charging, drum is electrified to accept new image 2 Cleaning, excess toner is removed from the drum 3 Processing, converts data to printable format 4 Fusing, heat and pressure fix the image on the paper 5 Developing, toner is applied to the drum 6 Exposing, laser applies counter charge to drum in shape of print 7 Thermal printers are not good at producing this kind of material 8 Transferring, toner is applied by the drum to the paper  archive Laser Step 1 Laser Step 3 Laser Step 5 Laser Step 7 iTunes Laser Step 2 Laser Step 4 Laser Step 6 synch Match: some terms may be used more than once 1 Laser Step 2 Charging, drum is electrified to accept new image 2 Laser Step 7 Cleaning, excess toner is removed from the drum 3 Laser Step 1 Processing, converts data to printable format 4 Laser Step 6 Fusing, heat and pressure fix the image on the paper 5 Laser Step 4 Developing, toner is applied to the drum 6 Laser Step 3 Exposing, laser applies counter charge to drum in shape of print 7 archive Thermal printers are not good at producing this kind of material 8 Laser Step 5 Transferring, toner is applied by the drum to the paper  impact Test theory ID problem Document duplexing Collation Theory of cause Print driver Print server Printer share Match: some terms may be used more than once 1 All pages from a print job print in order, together 2 A client machine whose attached printer is made available to all clients 3 Can print carbon copies 4 A dedicated machine that shares a printer to all clients 5 Prints on both sides of the paper 6 Small program that acts as middle-man between OS and printing device 7 Done before you establish a plan of action 8 Done after you finish identifying the problem.  impact Test theory ID problem Document duplexing Collation Theory of cause Print driver Print server Printer share Match: some terms may be used more than once 1 Collation All pages from a print job print in order, together 2 Printer share A client machine whose attached printer is made available to all clients 3 impact Can print carbon copies 4 Print server A dedicated machine that shares a printer to all clients 5 Duplexing Prints on both sides of the paper 6 Print driver Small program that acts as middle-man between OS and printing device 7 Test theory Done before you establish a plan of action 8 Theory of cause Done after you finish identifying the problem.  Type 1 Virtualization SaaS Guest OS duplexing Type 2 Hypervisor IaaS Paas Printer share Match: some terms may be used more than once 1 A hypervisor that runs on an OS, which in turn runs on bare metal 2 A program used to create, configure and manage virtual machines 3 User is not responsible for software installation or updates 4 The foundation of cloud computing 5 The OS that is found in a VM 6 A hypervisor that runs on bare metal, without an underlying OS 7 User is responsible for everything besides hardware and OS 8 Used primarily by programmers to build and test networked apps  Type 1 Virtualization SaaS Guest OS duplexing Type 2 Hypervisor IaaS Paas Printer share Match: some terms may be used more than once 1 Type 2 A hypervisor that runs on an OS, which in turn runs on bare metal 2 Hypervisor A program used to create, configure and manage virtual machines 3 SaaS User is not responsible for software installation or updates 4 Virtualization The foundation of cloud computing 5 Guest OS The OS that is found in a VM 6 Type 1 A hypervisor that runs on bare metal, without an underlying OS 7 IaaS User is responsible for everything besides hardware and OS 8 PaaS Used primarily by programmers to build and test networked apps