IT Application Concepts PDF

Summary

This document presents key concepts in information systems and business applications. It covers topics such as supply-chain management, the World Wide Web, different business functions, and the role of information systems in management. The document includes a series of questions (likely from a study guide or exam preparation material).

Full Transcript

1\. Which type of system integrates supplier, manufacturer, distributor, and customer logistics processes? =supply-chain management system 2.The \_\_\_ is a service provided by the Internet that uses universally accepted standards for storing, retrieving, formatting, and displaying information in...

1\. Which type of system integrates supplier, manufacturer, distributor, and customer logistics processes? =supply-chain management system 2.The \_\_\_ is a service provided by the Internet that uses universally accepted standards for storing, retrieving, formatting, and displaying information in a page format. =World Wide Web 3.Which main business function is responsible for maintaining employee records? =human resources 4.Non-typical business problems with causes and effects that are rapidly changing are typically handled by which type of information system? =DSS 5.To monitor the status of internal operations and the firm\'s relations with the external environment, managers need systems. = transaction processing 6.You need to know something about the hierarchy and culture of the company in order to understand how a specific business firm uses information systems =T 7.To manage relationships with your customers, you would use a(n) \_\_\_system. =CRM 8.Developing a new product, hiring a new employee, and fulfilling an order are examples of business processes. =T 10\. A business process in the \_\_\_ function is producing bills of material. =manufacturing & production 11\. To forecast trends in your supplier\'s industry that could affect your firm over the next five years, you would use a(n)\_\_\_ =ESS 12\. \_\_\_ is output returned to appropriate members of the organization to help them evaluate or correct the input stage. =feedback 9.Computers make up the entirety of an information system. =F 13\. For nonroutine decision making, senior managers rely on management information systems. =F 14\. Output =transfers processed information to the people who will use it or to the activities for which it will be used. 15\. The people who write an information system application\'s software instructions or code are called \_\_\_ = Programmers. 16\. The people for whom information systems applications are developed are referred to as = end users 17\. \_\_\_applications integrate information from multiple functions and business processes to enhance the performance of the organization as a whole. = Enterprise 18\. In a business hierarchy, the level that is responsible for monitoring the daily activities of the business is = operational management 19\. The key elements of an organization are its structure, business processes, politics, culture, and \_\_\_ =people 20\. enable management to make better decisions regarding organizing and scheduling sourcing, production, and distribution. =SCMs 21\. You have been hired by a non-profit agency to implement a system to handle their donations. The system must be able to handle and record telephone, SMS, and Internet donations, provide up-to-the-minute reports, and create highly customizable mailing lists. In addition, event fundraisers need to be able to quickly access a donor\'s information and history. Which of the following systems will best meet these needs? = TPS with MIS capabilities 22.DSS are used by managers to make decisions about problems that are unusual and not easily specified in advance. = True 23\. Identifying customers is a business process handled by the human resources function. =F 24\. To consolidate the relevant knowledge and experience in the firm and make it available to improve business processes and management decision making, you would use a(n) = KMS 25\. IT \_\_\_ refers to the overall decision-making that guides the IT strategy of a firm. = governance 26\. The average number of tickets sold daily online is an example of =meaningful information 27\. The principal liaison between the information system groups and the rest of the organization is a(n) =system analyst 28\. The \_\_\_function is responsible for identifying customers. = sales and marketing 29\. The fundamental set of assumptions, values, and ways doing things that has been accepted by most of a company\'s members is called its =culture 30\. The \_\_\_ is a global network that uses universal standards to connect millions of different networks around the world. = Internet 31\. Using the Internet to buy or sell goods is called =e-commerce 32\. DSS use internal information as well as information from external sources. =T 33\. Converting raw data into a more meaningful form is called = processing 34\. The four major enterprise applications are =enterprise systems, SCMS, CRMs, and KMSs. 35\. Order data for baseball tickets and bar code data are examples of =raw input 36\. The three activities in an information system that produce the information organizations use to control operations are = input, processing, and output. 37\. A TPS is an information system that keeps track of all of the daily routine transactions of a business. =True 38\. Maintaining the organization\'s financial records is a central purpose of which main business function? = finance and accounting 39\. \_\_\_are private corporate networks extended to authorized users outside the organization. = extranets 40\. The term \"management information systems\" designates a specific category of information systems serving. = middle management functions. 41\. \_\_\_ is data that has been shaped into a form that is meaningful to human beings. = information 42\. One example of a business process is shipping a product to a customer. =True 43\. Which of the following best describes the primary reason for implementing a new information system, from a business perspective? =The system will create new value for the firm, beyond its costs. 44\. Intranets ink different systems and networks within a firm. =True 45\. An example of raw data from a national chain of automobile stores would be =1 Toyota RAV4 sold March 3, 2023, in Laoag, Ilocos Norte. 1\. A recent addition to the mobile digital platform is =wearable computing devices. 2\. Prewritten, commercially available sets of software programs that eliminate the need for a firm to write its own software programs for certain functions, are referred to as = software packages. 3\. takes place when a firm contracts custom software development or maintenance of existing legacy programs to outside firms. = Outsourcing 4\. Which of the following is the most popular mobile operating system? =Android 5\. The ability to be in many different states at once, dramatically increasing processing power, is a hallmark of = quantum computing. 6\. Scalability refers to the ability of a computer, product, or system to expand to serve a large number of users without breaking down. =True 7.Which of the following is not an IT infrastructure service component? = operating system software 8\. In N-tier computing, significant parts of Web site content, logic, and processing are performed by different servers. ✓ True 9\. Application server software is responsible for Jocating and managing stored Web pages. ✔False 10\. Which of the following is not an example of the emerging mobile digital platform? = CRM 11\. A primary example of centralized processing is client/server computing. =F 2\. The process of presenting a set of computing resources (such as computing power or data storage) so that they can all be accessed in ways that are not restricted by physical configuration or geographic location is called =cloud computing. 13\. A(n) \_\_\_ server is used to communicate between a Web server and an organization\'s back-end systems. =application server 14\. Which of the following factors does not help explain why computing resources today are ever more available than in previous decades? = widespread rejection of technology standards 15\. Today\'s nanotechnology-produced computer transistors are roughly equivalent in size to ✔c. a virus. 16\. Software that manages the resources of the computer is called ✔a operating system software. 17\. is an integrated circuit to which two or more processors have been attached for enhanced performance and reduced power consumption. ✔a multicore processor 18\. Today, many business firms continue to operate their legacy systems that meet a business need and would be costly to replace. ✔ True 19\. Enterprise infrastructure requires software that can link disparate applications and enable data to flow freely among different parts of the business. ✓ True 20\. The decision to purchase your own IT assets or rent them from external providers is also referred to as the rent-versus-buy decision. =True 21\. The operating system is used to manage the computer\'s activities. ✓ True 22\. In green computing, reducing computer power consumption is a top priority. ✔ True 23\. Legacy systems are still used because they a can only be run on the older mainframe computers. ✔ are too expensive to redesign. 24\. A software tool with a graphical user interface for displaying Web pages and for accessing the Web and other Internet resources is called a Web ✔browser. 25\. uses individual atoms and molecules to create computer chips and other devices thinner than a human hair ✓ Nanotechnology 26\. The introduction of the minicomputer ✔allowed computers to be customized to the specific needs of departments or business units. 27\. states that the value or power of a network grows exponentially as a function of the number of network members. ✔a Metcalfe\'s Law 28\. All of the following are current hardware platform trends except ✔d. Unix. 29\. IT infrastructure consists of only those physical computing devices required to operate the enterprise. ✓ False 30\. unleash powerful economies of scale and result in price declines in manufactured computer products. ✔b. Technology standards 31\. Specifications that establish the compatibility of products and the ability to communicate in a network are called = technology standards. 32\. Which of the following refers to the ability of a computer, product, or system to expand to serve a larger number of users without breaking down? ✔b. scalability 33\. Which type of software is created and updated by a worldwide community of programmers and available for free? = open source 34\. Interpretations of Moore\'s law assert that ✓e computing power doubles every 18 months. 35\. Which type of infrastructure service provides voice and video connectivity to employees, customers, and suppliers? ✔ telecommunications 36\. Place the following eras of IT infrastructure evolution in order, from earliest to most recent: 1. Cloud Computing Era; 2. Client/Server; 3. Enterprise Era; 4. Personal Computer; and 5. Mainframe and Minicomputer. = 5.4.2.3.1 37\. allows a single computing resource, such as a server, to appear to the user as multiple logical resources. ✔b Virtualization 38\. Linux is ✔e an example of open-source software. 39\. Hypertext markup language specifies how text, graphics, video, and sound are placed on a Web page document. ✔True 40\. The practice of contracting custom software development to an outside firm is commonly referred to as ✓ a outsourcing. 1\. A database record is a grouping of characters into a word, a group of words, or a complete number ✔False 2\. is a characteristic or quality that describes a database entity ✔ attribute 3\. is an example of non-digital data storage that is comparable to a database ✔ library card catalog 4\. creates confusion that hampers the creation of information systems that integrate data from different sources. ✔ Data redundancy 5\. Data occurs when the same data is duplicated in multiple files of a database. ✔redundancy 6\. When the same attribute in related data files has different values, this is called data ✓ inconsistency 7\. An attribute is a characteristic or quality used to describe a particular entity. ✔True 8\. Which of the following features enables a DBMS to reduce data redundancy and inconsistency? ✔e minimizes isolated files with repeated data 9\. A DBMS makes the ✔a physical database available for different logical views 10\. A(n) \_\_\_organizes data in two-dimensional tables. ✔e relational DBMS 11\. In a table for customers, the information about a single customer would reside in a single = row 12\. In a relational database, a record is referred to in technical terms as a(n) ✔a tuple 13\. The most prominent data manipulation language today is =SQL 14.A schematic of the entire database that describes the relationships in a database is called a(n) ✔c. entity-relationship diagram 15\. Big data does not refer to ✔a datasets with fewer than a billion records

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