IO Finals PDF

6. In a performance review, the supervisor assigns the same performance rating to all 1. Nathaniel is a CEO of NG Car Rental Company. team members despite differences in their He implies that conflicts should always be contributi...

6. In a performance review, the supervisor assigns the same performance rating to all 1. Nathaniel is a CEO of NG Car Rental Company. team members despite differences in their He implies that conflicts should always be contributions. What type of rating error is the resolved in a proper way according to the supervisor making? manual to ensure uniformity in the a. Leniency management system. This type of b. Halo organizational framework is an example of c. Central Tendency what? d. Severity a. Administrative b. Scientific Management c. Bureaucratic 7. XYZ Company emphasizes innovation and d. Neoclassical creativity. During the interview, candidates are asked how they foster a culture of innovation. What type of question is this? 2. Shania will celebrate her 25th anniversary at a. Skill-level Bokjoo Corporation but is still not tenured. b. Past-focused Despite this, she stays because she loves the c. Organizational-fit work, environment, and workmates. What d. Future-focused type of commitment does Shania have? a. Continuance Commitment b. Normative Commitment c. Affective Commitment 8. _____ is concerned with organizational d. Loyalty Commitment efficiency through the appraisal, selection, and training of people; _____ focuses on understanding behavior and protecting employees' well-being. 3. The ERG theory is based on: a. Personnel; ergonomics a. Hierarchy of Needs b. Ergonomics; personnel b. Two-Factor Theory c. Organizational; industrial c. Discrepancy Theory d. Industrial; organizational d. Job Characteristics Theory 9. Leira, an HR Officer, provides a comprehensive 4. Cathy always asks her boss if she needs help __________ to employees, considered the and stays late, while Meryl talks negatively foundation of HR. about coworkers and keeps information from a. Job Evaluation them. Which of the following is true? b. Job Analysis a. Neither Cathy nor Meryl is playing c. Job Description politics. d. Job Design b. Meryl and Cathy are playing politics. c. Cathy is playing negative politics. d. Meryl and Cathy are playing negative politics. 10. Global Finance Company gives incentives to employees with the highest performance appraisal scores. This type of incentive is called: 5. At a team meeting, the manager provides a. Pay for Performance feedback based on communication style, b. Merit Pay decision-making, and adaptability. What type c. Gainsharing of performance appraisal is being utilized? d. Profit Sharing a. Competency-focused b. Behavior-focused c. Results-focused 11. A supervisor evaluates subordinates based on d. Trait-focused personal interests rather than objective criteria. What issue is this? a. Subjective Bias b. Leniency Bias  c. Contamination Deficiency c. Training emphasizes socialization, d. Contamination Bias while orientation emphasizes skills development. d. Training is only for new employees, 12. The VUCA World model includes: while orientation includes current a. Vision, Understanding, Clarity, Agility staff. b. Volatility, Uncertainty, Complexity, Ambiguity c. Value, Unity, Change, Ambition 18. Eugene evaluates job value in his company. d. Vulnerability, Union, Chance, This HR function is known as: Adaptability a. Job Costing b. Payrolling c. Job Evaluation 13. Transactional leaders are primarily focused on: d. Position Evaluation a. Building commitment to the vision b. Changing organizational strategies and culture 19. KSAO stands for: c. Creating a strategic vision a. Knowledge, Skills, Abilities, Others d. Linking job performance to rewards b. Keen, Spirited, Abilities, Objective c. Knowledge, Salient, Agreeable, Obedient 14. A training program for employees who failed d. Kind, Sanguine, Ambitious, Others to meet performance standards is referred to as: a. Task Analysis 20. Which I/O psychologist is known for Force b. Organizational Analysis Field Analysis? c. Person Analysis a. Douglas McGregor d. Need Analysis b. Kurt Lewin c. Elton Mayo d. Walter Dill Scot 15. Getting a driver's license in two steps—TDC and PDC—represents what kind of training? a. Simulation 21. This is the most commonly used method to b. Apprenticeship select employees: c. On-the-job training a. Interview d. Coaching b. Selection c. Survey d. None of the above 16. Carlo, a preschool teacher, is rated by colleagues, his head, and himself through feedback questionnaires. This is an example 22. Ana, after failing her interviews, notices a job of: post in a restaurant. This type of a. 360 Degree Feedback advertisement is called: b. Peer Rating a. Point-of-Purchase Method c. Management by Objective b. Situation-Wanted Method d. Critical Incident Report c. Blind-Box Method d. Job Posting Method 17. What distinguishes training from orientation? a. Training is a one-time event, while 23. _____ gets subordinates to like you; _____ orientation is ongoing. gives information. b. Training focuses on job-specific skills, a. Referent; Educate while orientation covers company b. Referent; Reward policies. c. Referent; Legitimate d. Referent; Expert  d. Personnel Psychology 24. What type of departmental structure is applicable for big companies with different branches? 30. A psychologist surveys employees’ perceptions of company strengths and a. Team-based structure b. Functional structure weaknesses. Which branch of psychology is c. Matrix structure this? d. Divisional structure a. Industrial Psychology b. Organizational Psychology c. Industrial/Organizational Psychology d. Personnel Psychology 25. Ben works at XYZ Company, which has a tall structure. Which is TRUE about such companies? a. Low division of labor 31. Men wearing colored suits during interviews b. Low standardization score better. What is the independent c. Less use of informal communication variable? d. Low job specialization a. Colored suits b. Interviews c. Interview scorers d. Men 26. He is considered the Father of Scientific Management: a. Frederick Taylor b. Hugo Munsterberg 32. Rating administrative services on a scale of 1 c. Elton Mayo to 7 ("Poor" to "Excellent") uses what scale? d. Walter Dill Scott a. Likert Scale b. Paired Comparisons Scale c. Semantic Differential Scale d. Rank Order Scale 27. What is least likely false about the Hawthorne effect? a. Researchers studied supervision effects on employee behavior. 33. Ningning brings outsiders to a company party, b. It is not stable, as behavior normalizes saying “Everyone does it!” This is an example after prolonged supervision. of: c. It also applies when employees a. Type A ethical dilemma observe their own behavior. b. Type B ethical dilemma d. All of the above. c. Type AB ethical dilemma d. Type O ethical dilemma 28. The scientific goal of I/O psychology is: a. To increase profits and decrease 34. Sydney conducts job analysis. Which tasks are unnecessary spending part of her responsibilities? b. To increase knowledge and a. Writing tasks for each job understanding of work behavior b. Describing how employees perform c. To maximize human resources for their jobs c. Identifying tools needed for each job organizational growth d. To offer alternatives to existing d. All of the above psychological theories 35. What result cannot arise from conducting a 29. You are responsible for recruitment, selection, job analysis? and performance evaluation. Which branch of a. Training program psychology does this involve? b. Recruitment ad c. Employee compensation a. Industrial Psychology b. Organizational Psychology d. None of the above c. Industrial/Organizational Psychology 36. Which part of a job description most affects a. Auditor an applicant’s perception? b. Ombudsperson a. Internal Pay Equity c. Arbiter b. Work Equipment d. Mediator c. Job Competencies d. Job Title 44. If the solution to Cherry and Rose’s problem comes from you, what role are you taking? 37. Chase has quick reflexes and a fast reaction a. Auditor time. These are categorized as: b. Ombudsperson a. Knowledge c. Arbiter b. Skills d. Mediator c. Abilities d. Other 45. Sebastian promotes employees who grant him sexual favors. What is this called? 38. Regie applies as a medical representative and a. Hostile Environment submits a driver’s license and certificates. b. Sexual Harassment These are categorized as: c. Quid Pro Quo a. Knowledge d. Abuse of Power b. Skill c. Ability d. Others 46. Which is TRUE about workplace harassment? a. A single quid pro quo occurrence warrants legal action. 39. Determining the worth or value of a job is a b. Hostile environments inhibit function of: employees from doing their job. a. Payrolling c. Consensual relationships between b. Job Evaluation employees are unethical. c. Job Costing d. All of the above d. Incentivizing 47. Attracting potential applicants to fill job 40. Statement I: Internal pay equity compares vacancies is called: jobs within the company. a. Advertising 41. Statement II: Comparing employee salaries b. Recruitment with other companies in the same industry is c. Drafting inappropriate. d. Selection a. I is TRUE, and II is FALSE b. I is FALSE, and II is TRUE c. Both are TRUE 48. Which is an efficient internal hiring method to d. Both are FALSE predict future job performance? a. Job Postings b. Job Fairs 42. Which is NOT an example of external pay c. Employee Referrals equity? d. Situation-Wanted Method a. The company’s market position b. Educational attainment of employees c. Whether employees work in the office 49. What should hiring advertisements include to or field attract the greatest number of applicants? d. All of the above are considerations a. Creative illustrations b. Indicating salary range c. Displaying the company emblem or 43. Cherry accuses Rose of stealing her lunch. As logo the HR officer, you hear both sides and help d. Both B and C them conclude. What role are you taking?  57. The multiple cutoff approach in employee selection requires: 50. Vince advertises himself by creating an online a. Passing each selection test before profile with his work experience. This is an proceeding to the next. example of: b. Meeting a minimum score on each a. Point-of-Purchase Method test to be considered. b. Situation-Wanted Method c. A total score determining eligibility. c. Blind-Box Method d. One test compensating for poor d. Job Posting Method performance on another. 51. A job ad offering a 12,000-15,000 monthly 58. Which scenario illustrates the multiple hurdle salary does not disclose the company name. approach? What hiring method is this? a. Candidates take all tests a. Point-of-Purchase Method simultaneously. b. Situation-Wanted Method b. Interview performance compensates c. Blind-Box Method for a low test score. d. Blind Hiring c. Candidates pass a written test before moving on to interviews. d. Overall scores are calculated for 52. Continuation: Multiple Choice Questionnaire eligibility. (Items 51–80) 53. During an interview for an accountant position, Divine is asked multiple questions 59. What is the role of a change agent in about accounting terms and processes. This organizational development? type of question is: a. Make all critical decisions for the a. Clarifiers organization. b. Disqualifiers b. Mediate between employees and c. Skill-Level Determiners management. d. Organizational-Fit Questions c. Facilitate and support the change process. d. Enforce compliance with new policies. 54. In this type of résumé, jobs are organized based on skills required to perform them: a. Chronological 60. Which strategy overcomes resistance to b. Functional organizational change? c. Psychological a. Implementing change without d. Skills-based employee input. b. Punishing employees who resist change. 55. Which organizational structure is c. Engaging employees through characterized by centralized decision-making? communication and participation. a. Matrix d. Delaying change until employees are b. Bureaucracy fully comfortable. c. Team-based d. None of the above 61. Streamlining workflows and improving efficiency involves what type of organizational 56. Which is a characteristic of a line change? organizational structure? a. Process change a. Narrow span of control b. Strategic change b. Wide span of control c. People-centric change c. Horizontal structure d. Technological change d. None of the above 62. When a company merges with another, it c. The relationship with the external undergoes: environment a. Cultural change d. Adaptation to dynamic markets b. Technological change c. Structural change d. Incremental change 69. A key principle of Bureaucratic Theory is: a. Informal communication networks b. Decentralized decision-making 63. Incremental change is characterized by: c. Well-defined hierarchy and formalized a. Rapid, extensive shifts rules b. Small, gradual improvements d. Emphasis on creativity and flexibility c. Radical restructuring d. Immediate adoption of new technology 70. According to McGregor's Theory Y, workers are: a. Lazy and need strict supervision 64. Divisional organizational structures typically b. Motivated only by financial incentives organize divisions by: c. Resistant to change and avoid work a. Employee skill level d. Self-motivated and seek responsibility b. Products, markets, or geographic regions c. Reporting hierarchy 71. Who is the Father of Scientific Management? d. Customer satisfaction ratings a. Max Weber b. Frederick W. Taylor c. Elton Mayo 65. In hierarchical structures, decision-making d. Chester Barnard authority is: a. Decentralized and shared b. Concentrated at the top 72. Which theory highlights aligning internal c. Assigned to specialized teams processes with the external environment? d. Rotated among employees a. Bureaucratic Theory b. Systems Theory c. Human Relations Theory 66. A disadvantage of functional organizational d. Scientific Management Theory structures is: a. Difficulty in managing specialization b. Excessive focus on broad goals 73. Vroom's Expectancy Theory states that c. Lack of professional development motivation occurs when: opportunities a. Efforts lead to outcomes individuals d. Limited collaboration between value departments b. Intrinsic needs are prioritized c. Rewards balance with effort d. Hygiene factors influence satisfaction 67. Which organizational theory focuses on efficiency through task specialization? a. Human Relations Theory 74. Herzberg’s Two-Factor Theory categorizes b. Contingency Theory salary as: c. Scientific Management Theory a. A motivator d. Systems Theory b. An intrinsic factor c. A hygiene factor d. A self-actualization need 68. The Classical Theory of organizations primarily focuses on: a. Employee satisfaction and motivation 75. An example of a "Growth" need in Alderfer's b. Organizational structure, efficiency, ERG Theory is: and authority  a. Building strong relationships c. Recent information outweighs earlier b. Developing new professional skills impressions c. Ensuring personal safety d. Stereotypes are indiscriminately d. Receiving fair wages applied 76. A key difference between HRD and HRM is 82. When survey results could negatively impact that HRD: management’s reputation, the ethical course a. Focuses on employee development of action is: and growth a. Ignore the results to protect the b. Emphasizes compliance with labor company. laws b. Share results honestly and suggest c. Prioritizes recruitment and selection improvements. d. Manages payroll systems c. Withhold results to protect reputation. d. Publish results without consulting 77. Which is an example of an HRM function? management. a. Coaching employees for leadership roles b. Handling onboarding for new hires 83. Hanna owns a small business with 10 c. Offering tuition reimbursement for employees. She supervises them and gives skill development independence in their work. This company has d. Creating employee training manuals a: a. Tall structure; Narrow span of control b. Flat structure; Wide span of control 78. Which statement reflects the distinction c. Tall structure; Wide span of control between HRM and HRD? d. Flat structure; Narrow span of control a. HRM focuses on future goals, HRD on current needs. b. HRD includes all HRM activities. 84. "Being a psychologist gives me fulfillment, c. HRM handles systems, HRD develops despite the challenges. I look forward to individuals. helping more people." This is an example of: d. HRM and HRD both focus on a. Job Satisfaction compliance tasks. b. Affective Commitment c. Normative Commitment d. Continuance Commitment 79. Which department focuses on organizational development and succession planning? a. HRM 85. Decentralization is related to: b. HRD a. Job burnout c. Payroll b. Job enrichment d. Operations Management c. Job enlargement d. Job rotation 80. The tendency to focus on first impressions is called: 86. Organizational citizenship behavior (OCB) is a. Recency effect best characterized by: b. Primacy effect a. "No pay, no work." c. Contrast effect b. "I will assert myself if I know I'm being d. Stereotyping exploited." c. "I empathize with new employees and help them adjust." 81. The horn effect occurs when: d. "Did you know about the issue with a. Good traits overshadow flaws our boss and Sheila?" b. One negative trait influences all perceptions 87. Statement A: A faculty reports a disrespectful student to the Chairperson. 88. Statement B: A student reports a professor's 94. Kelly leads her team to success but is disliked absences to the University President. for being strict. Her leadership aligns with: a. Theory W leader a. Statement A shows Upward Communication; Statement B shows b. Theory X leader Downward Communication. c. Theory Y leader b. Statement A shows Downward d. Theory Z leader Communication; Statement B shows Upward Communication. c. Both statements show Upward 95. Viviane resigns due to feeling undervalued Communication. and unconsulted during changes. Her boss d. Both statements show Downward employs: Communication. a. Autocratic I b. Autocratic II c. Consultative I 89. “I don’t like working with Dane because she d. Consultative II acts egocentric and knows everything.” This line shows: a. Forming 96. Jenny enthusiastically joins an organization b. Storming but lacks the skills. The best approach is: c. Norming a. Directing d. Performing b. Coaching c. Supporting d. Delegating 90. Carrie leads her school organization effectively, builds harmonious relationships, and inspires her team. Carrie is classified as: 97. The primary focus of human resource a. Theory W leader development (HRD) is: b. Theory X leader a. Personal and professional growth of c. Theory Y leader employees d. Theory Z leader b. Staffing and compensation management c. Defining or designing work 91. Carrie is well-liked because of her clear plans d. Creating systems for organizing and harmonious leadership. She people demonstrates: a. Coercive power b. Referent power 98. If driving forces are stronger than restraining c. Legitimate power forces in force field analysis: d. Reward power a. The change can be implemented smoothly. b. The analysis needs to be restarted. 92. “Kaya na nila ‘yan” reflects the: c. The change should not be implemented. a. Free Rider Theory b. Sucker Effect d. More restraining factors are needed. c. Hawthorne Effect d. John Henry Effect 99. Neoclassical is to Career Management as Strategic HRM is to: 93. Marie ensures all employees share input a. Classical before deciding. This is an example of: b. Functional c. Modern a. Autocratic I b. Autocratic II d. Hierarchical c. Consultative I d. Consultative II 100. Who aligns their function with HRD? 106. A consequence of stress where an a. Mr. Jose identifying hiring traits and employee becomes overwhelmed by work pay standards demands is: b. Mr. Joseph enhancing employee a. Absenteeism growth b. Burnout c. Both Jose and Joseph c. Turnover d. Neither Jose nor Joseph d. Illness 101. PPP Company employees receive 107. Which dimension is least likely to annual bonuses based on company earnings. directly measure job performance? This is a: a. Task-focused dimension a. Pay-for-performance system b. Goal-focused dimension b. Merit pay system c. Competency-focused dimension c. Gainsharing system d. Trait-focused dimension d. Profit-sharing system 108. Leadership is: 102. Determining budgets and schedules a. An influence process for training falls under: b. A reciprocal relationship a. Organizational Analysis c. A goal-oriented process b. Task Analysis d. All of the above c. Person Analysis d. None of the above 109. All of the following group characteristics affect cohesiveness except: 103. Burnout most likely results from: a. Group homogeneity a. High work pressure, low job b. Leader emergence satisfaction c. Stability of membership b. Low work pressure, low job d. Outside pressure satisfaction c. High work pressure, high job satisfaction 110. The first step in conducting training is: d. Low work pressure, high job a. Determining whether the satisfaction organizational climate facilitates training b. Identifying competencies to address 104. This stage of group development is in training mainly applicable to temporary teams like c. Developing an evaluation tool project teams: d. Determining which employees will be a. Forming trained b. Storming c. Adjourning d. Norming 111. This needs analysis identifies employees who need training and their specific training areas: 105. The leadership style associated with a. Organizational analysis the highest member satisfaction is: b. Task analysis a. Autocratic c. Person analysis b. Authoritarian d. Evaluative analysis c. Democratic d. Laissez-faire 112. A leader who uses threats or punishment to influence members demonstrates: a. Legitimate power  b. Reward power a. The leader deciding alone without c. Coercive power consulting subordinates. d. Referent power b. The leader consulting individuals but deciding alone. c. The leader sharing the problem with 113. Which leader is exercising referent the group but deciding alone. power? d. The leader sharing the problem and a. Summer, elected leader by her boss’s letting the group decide. referral b. Sydney, chosen because her workmates like her 119. A person experiencing burnout may c. Shaggy, nominated for her skills and exhibit all of the following except: competencies a. Feelings of incompetence due to lack d. Spot, whose leadership stems from of resources field experience b. Meeting high work demands c. Feeling they lack a positive impact at work 114. Employees paid based on how many d. Emotional exhaustion dolls they produce are part of a: a. Profit-sharing system b. Pay-for-performance system 120. Teresa works three jobs and cares for c. Merit pay system four children, feeling overwhelmed. She d. None of the above experiences: a. Role ambiguity b. Role conflict 115. According to the Vroom-Yetton Model, c. Role overload which strategy involves gathering information d. Role dumping from subordinates but making the decision alone? a. Autocratic I 121. Flat organizational structures may b. Autocratic II lead to: c. Consultative I a. Jurisdictional ambiguity d. Consultative II b. Task interdependence c. Communication barriers d. None of the above 116. The stage where a team acknowledges the leader and works collaboratively with other members is: 122. Raters scoring high on which trait are a. Forming more lenient during appraisals? b. Storming a. Conscientiousness c. Performing b. Openness d. Norming c. Extraversion d. Agreeableness 117. For the highest level of learning, training should be: 123. Gathering performance feedback from a. Always differ from one employee to supervisors, peers, subordinates, and another customers is called: b. Distributed over a period of time a. General Feedback c. Learned all at once b. 360-Degree Feedback d. Any of the above c. All-Around Appraisal d. None of the above 118. Based on the Vroom-Yetton Model, Group I strategy involves: 124. The number of subordinates reporting to a supervisor is the:  a. Line principle 131. Gigi feels obligated to stay at her job b. Division of labor despite the stress due to "utang na loob." This c. Span of control reflects: d. Chain of command a. Affective commitment b. Continuance commitment c. Normative commitment 125. A group assigned to compile d. None of the above departmental reports is an example of a: a. Command group b. Task group 132. Shownu is task-oriented, while Jihyo c. Friendship group inspires her team to evaluate their goals. They d. Common group demonstrate: a. Shownu as transactional, Jihyo as transformational 126. When a leader motivates and b. Shownu as transformational, Jihyo as expresses trust, resulting in improved transactional performance, this is the: c. Both as transformational leaders a. Pygmalion Effect d. Both as transactional leaders b. Rosenthal Effect c. Both A and B d. None of the above 133. The element that makes a business work is: a. Product 127. According to Herzberg's Two-Factor b. Market Theory, an example of a motivator is: c. Money a. Salary d. People b. Benefits c. Type of work d. Company policies 128. Informational : Crisis :: Position : __________: a. Ignorance b. Disorganization c. Anxiety d. Despair 129. The "it depends" theory is also known as: a. Open system theory b. Contingency theory c. Neoclassical theory d. Modern theory 130. Individuals who prefer maintaining the status quo are: a. Change analysts b. Change resistant c. Receptive changers d. Reluctant changers