ICT - Chapter 11 - Revision Notes.pdf

Chapter 11 – Online Services 4.1 – Types of Services SHOPPING SITES: There are several types of online services, for example: Shopping sites can have a pr...

Chapter 11 – Online Services 4.1 – Types of Services SHOPPING SITES: There are several types of online services, for example: Shopping sites can have a product catalogue – which contains a list of products that can be Shopping Sites bought. This can store: - Image of the Product - Description Booking Systems - Price - Ratings - Popularity - Product Code Bank - Number of Items in Stock BOOKING SYSTEMS: Educations and Tickets can be bought for several things including Training transport tickets, or even for leisure and Online Services entertainment. E-tickets can be sent via email. Gaming Sites BANKS: Banks can offer customers with the following: News & Other - Checking Balances Information - Sending Balance Alerts - Making Payments and Transfers - Accessing Customer Service Auction Sites - Changing Personal Information EDUCATION & TRAINING Entertainment - Libraries of online journals, online support, Provides and learning/assessment materials. NEWS & OTHER INFORMATION: AUCTION SITES: These can include: Ratings of buyers are found on these to check for reliability and payment speed. - Weather - Sports There are also ratings for sellers, again, for reliability and sending times. - Stock Markets - Currency Values Alerts and Notifications are also available. Edexcel IGCSE ICT Revision Notes Youssef 1 Koraitem 4.2 – Impact of Online Services Access to online services has improved people’s lives, in some cases changing their lifestyle at a whole. The advantages of several online services are listed below: SHOPPING BOOKING SYSTEMS - Easily reorder products bought before. - Avoiding stations to buy tickets. - Avoid travel. - Avoid queues. - Check stock without having to visit. - Buy tickets in advance. - Avoiding queues. - Be notified about delays. LEARNING SERVICES INFORMATION PROVIDERS - Avoid travel. - Receive weather/traffic alerts. - Avoiding choosing living locations based on site of - Be rerouted automatically based on traffic work information ONLINE BANKING - Avoid travelling to the bank. - Avoid carrying cash, which is safer. However, there are also some drawbacks to online services: - People become less patient as they are used to the immediate availability of information. - People become more isolated as detached from real-world communities and from face-to-face communication. - Less need to memorize facts due to immediate availabilities. - People become accustomed to skim-reading, and don’t truly understand all the information/facts. Impact of Online Services on Organizations: Online services have affected the way in which organizations function in which: - Improved communication. - Access to global markets. - Access to global workforce. - Use of big data to understand customer behavior. - The way in which the organizations secure business information changes. - Increased competition. Edexcel IGCSE ICT Revision Notes Youssef 2 Koraitem Transactional Data Transactional data – Data that is sent between devices. This data can be tracked. Usually, the transactional data is stored in cookies. Cookies – Information that a website leaves on a user’s computer so that the website will recognize that user when they use it again. Cookies can be encrypted when transferred between devices. Cookies could store: - Time and data of transaction - Products bought/viewed. - IP Address - Items in shopping baskets - Referring Website (Website that linked to the - Buttons pressed by users. current website the user is on) - Data entered in forms. There are three different types of cookies. Session Only stored until a webpage is closed. Cookies Used to record information about user's use of the internet over time. Presistent Used to keep a user logged in. Cookies Allo advertisers to track data. Used to personalize user experience through targeted marketing Third Used on webpages that contain banner advertisments Party If a user visits a web page that displays banner ads from an ad server, the ad serve can Cookies store a cookie on that user's device. Edexcel IGCSE ICT Revision Notes Youssef 3 Koraitem