I. ICT Fundamentals.pptx

College of Tourism and Hospitality Management Applied Business Tools and Technologies with Laboratory (with PMS) – THM52025 Unit 1: ICT Fundamentals Business Tools and Technologies College of Tourism and Hospitality Management What are Business Tools and Technologies?  It is any asset that helps or...

College of Tourism and Hospitality Management Applied Business Tools and Technologies with Laboratory (with PMS) – THM52025 Unit 1: ICT Fundamentals Business Tools and Technologies College of Tourism and Hospitality Management What are Business Tools and Technologies?  It is any asset that helps or assists a business or organization to achieve its stated aims or objectives. (ASEAN. (2012). Use common business tools and technology Trainee Manual. Retrieved from https://www.asean.org/wpcontent/uploads/images/2013/economic/matm/Toolboxes%20for%20Six %20Tourism%20Labo ur%20Divisions/Common%20Competencies%20(as %20of%20February%202013)/Use%20com mon%20business%20tools %20and%20technology/TM_Use_common_bus_tools_&_tech_310812.pdf)  Refers to items that are used for specific business practices. This can include software, analytics, scheduling programs that are included in running a business. Unit 1: ICT College of Tourism and Hospitality Management Business Tools and Common Technologies  Criteria used to identify and classify business tools:     Unit 1: ICT Asset value and usage cost Portability of the asset Training need requirement Typology (hardware/software, mobile/web app) College of Tourism and Hospitality Management Business Tools and Common Technologies  Typology Hardware Software/ Applications  Productivity tools  Office/Offline  Online  Mobile and Web tools  Business solutions   Unit 1: ICT Hardwar e College of Tourism and Hospitality Management Common office tools and technologies Unit 1: ICT Hardwar e College of Tourism and Hospitality Management Other office tools and technologies Unit 1: ICT Hardwar e College of Tourism and Hospitality Management Baggage Claim tags printer Specialized tools and technologies Unit 1: ICT Hardware College of Tourism and Hospitality Management OPTAT printer Specialized tools and technologies Unit 1: ICT Hardwar e College of Tourism and Hospitality Management Kios ks Specialized tools and technologies Unit 1: ICT Software College of Tourism and Hospitality Management Office/ Offline Productivity tools Unit 1: ICT Softwa re College of Tourism and Hospitality Management Onlin e Productivity tools Unit 1: ICT Softwa re College of Tourism and Hospitality Management Mobile and Web tools Unit 1: ICT Softwa re College of Tourism and Hospitality Management Business Solutions Unit 1: ICT Softwa re CRM s Unit 1: ICT College of Tourism and Hospitality Management Business Solutions ERP s College of Tourism and Hospitality Management Robotics and Generative AI Business Solutions Unit 1: ICT College of Tourism and Hospitality Management Business Tools and Points to note: Technologies   Use business tools efficiently and effectively and in accordance with policy and procedures of the company. Their use and access should be carefully planned, implemented and communicated to ensure the objectives of the business are not compromised. Unit 1: ICT