HR Cheat Sheet Exam 1 PDF

Define human resource management and explain how HRM contributes to an organization's performance.HRM: the include:Essential Functions (ADA),Environmental requirements (ADA), Job Specifications (KSAOS),Other duties as strategies, policies, practices, and systems that influence em...

Define human resource management and explain how HRM contributes to an organization's performance.HRM: the include:Essential Functions (ADA),Environmental requirements (ADA), Job Specifications (KSAOS),Other duties as strategies, policies, practices, and systems that influence employees' behavior, attitudes, performance and ultimately required****, Benefits of Job Descriptions:, Employee knows what is expected of them the bottom line. HR deal with the Type of Human Capital and the Behavior of Human Capital in order to enhance Employers can require more from employees with *** section Organization Performance (quality, profitability, customer satisfaction)Responsible for: Aligning people with strategy, Identify what job specifications are, their purposes, and why they important? When are they used?Education, Making work a better place, Dealing with complex business challenges experience, KSAO: Knowledge: a body of info that can be applied directly to the performance of taste, Skill: an What is human capital? What are different types of human capital? How does human capital provide a competitive observable competence for working with or applying knowledge, Ability: a trait that is useful for learning about and advantage?Human Capital: an organization's employees described in terms of their skills, knowledge, etc. Human performing a range of tasks, Other attributes: personality trails, values and interests, training and experience Capital can provide a competitive advantage to the company when they possess high-level, or highly sought after Where do we get information about jobs? What sources provide detailed job information?The incumbents, Dictionary skills or knowledge. of Occupational Titles (DOT) by US Dept of Labor,Occupational Information Network (O*NET) - job description What are the functions of human resource departments? Analysis/Design of Work, Recruiting, Selection, Training and database by labor department Development, Performance Management, Compensation, Employee Relations, Personnel Policies, Employee Data and What is the importance of job analysis? How does HR use job analysis for HR programs? Why is it necessary from a Information Systems, Compliance with Laws, Support for Strategy legal standpoint?Job Analysis can help with: Job overload, Increased productivity and efficiency, Improved retention Explain the human resource responsibilities of supervisors. Technical: Human resource expertise and attraction of workers, Safer and healthier workplace, Job satisfaction. Provides essential knowledge for recruiting, Interpersonal: Relationship management, Global & cultural effectiveness, Communications. Business: Business staffing, training, performance review, legal and most HR activities. acumen, Critical evaluation, Consultation Leadership:Ethical practices. Leadership & navigation What are the current trends in job analysis? What are ethical issues in human resource management? What were the basic human rights identified by Immanuel Explain job design and how managers can make jobs both efficient and motivating.JOB DESIGN = NEW Kant?Creating policies and code of conduct, Training on behavior, Watching for unethical behavior, Being ethical, POSITIONS. EFFICIENT: "The One Best Way": Identify the most efficient sequence of motions. What makes a job Following the laws. Immanual Kant: Right of free consent, Right of privacy, Right of freedom of conscience, Right of MOTIVATING:Skill Variety, Task Identity, Task Significance, Autonomy, Feedback freedom of speech, Right of due process Identify alternatives to the 8 to 5 job. Compressed Work Week: 80 hours over 9 days, or 36 instead of 40 hours, or 10 What are major changes occurring within organizations and the external environment and identify the challenges they hours/day M-TH. Flextime: meal break of up to 2 hours. Job Sharing: divide job responsibilities among two people to pose for human capital management? Future of the U.S. labor market will be both a knowledge economy and a service give them both free time too economy. Leading companies to attract, develop and retain knowledge workers. 10. How can we make jobs safe and ergonomically correct? What are some issues that come from a poorly CH3: What are the responsibilities of human resource management related to employment laws and ethics? designed work space? Describe the importance and key components of the Family Medical Leave Act.Twelve work weeks of leave in a 12 What are the origins of human resources? How has HR evolved over the last century? How has the workplace changed month period for- Birth or adoption of a child, Take care of immediate family members medical condition, Take care and the perception of worker value? Employee screening, recruitment, performance (2000 BCE-1000 CE China), of the employees medical condition, Medical caregivers provision for service members Division of labor, span of control, apprenticeships, selection, standardization (egypt, greek, roman, babylonian), What is USERRA? Why is it important? What are its main provisions? Law that protects people in the military, if they Modern HR started with the Industrial Revolution (1800-1910) The industrial revolution was a turning point in HR, get called in/deployed, they will have the same job when they get back no matter the time. Leaves of absences, Return workers before were seen as replaceable, wanted to avoid work, would take advantage and needed to be controlled. to employment rights, Prompt reemployment on return, Protection from discharge and retaliation, Health insurance Early HR was seen as a place to handle work and management issues and help avoid unionization. Industrial Welfare: continuation, Continued seniority rights. provided improvements in work conditions to lead to more people wanting to work, 1915- 3% companies had HR, Who qualifies under Title VII as a protected class? When does Title VII apply? What is the EEOC and what do they 1920- 35%, 1929- 50%. Changed from traditional to strategic HR What happened with the Triangle factory fire, and do? Protected Classes: Race, color, religion, sex, national origin how has that affected the workplace? Fire started when a bunch of women were working in the building, Could not get Title VII applies when: an employer with 15 or more employees makes a decision regarding hiring, firing, out because doors were locked to avoid union workers come in, Led to the workers jumping out of the building, compensation, or other terms of employment based on one of these protected characteristics. In terms of pay, causing death, This event was a strong turning point in HR leading to a lot of changesWhat was the human relations conditions of employment, privileges of employment, opportunity for employment, employers may not "retaliate"-- movement and the Hawthorne studies? Looked at work conditions and compared productivity, Showed that workers applies for organizations who employ 15+ persons working 20+ hr/week are more productive when being observed, Highlighted the importance of satisfaction, relationships and output rather EEOC- within the executive branch Equal Employment Opportunity Commission is an agency of the Department of than relying only on working condition Justice charged with enforcing Title VII of the Civil Rights Act of 1964 and other anti-discrimination laws. Federal Functional Structure: Employees are grouped by specialized functions (e.g., HR, finance, marketing), focusing on agency that enforces laws to prohibit discrimination in the workplace efficiency and expertise within departments. Discrimination theories: what is disparate treatment and the significance of the McDonnell Douglas v. Green case? Divisional Structure: Jobs are organized by product, region, or customer type, allowing each division to operate What is the disparate impact and the significance of the Griggs v. Duke case? Disparate treatment: intentional. independently with its own resources. McDonnel Douglas v Green: This landmark case made clear that Title VII prohibits discrimination “because of” Job Analysis: 1. Planning and Preparation, 2. Selecting Jobs, 3. Gathering Information, 4. Analyzing the Data, 5. certain demographic traits and established the burden shifting framework that governs Title VII claims even to the Documenting the Findings, 6. Reviewing and Validating, and 7. Updating and Maintaining. present day. Discretionary Behavior: anything going above and beyond daily tasks or description Disparate Impact: unintentional refers to policies, practices, rules or other systems that appear to be neutral, but result in a disproportionate impact on protected groups Griggs v Duke: established that neutral employment practices that have a discriminatory effect can violate Title VII of the Civil Rights Act of 1964, even if the employer did not intend to discriminate. What is the 4/5ths rule? 100 men and 100 women applied to be police officers, 80 men and 60 women were hired. The rate of selection was.6/.8 which would mean 75% of female applicants were hired. With the rate being under 80% there was an indication of What is a BFOQ and when are they legal? Be able to give examples. BFOQ: Bona Fide Occupational Qualification is ✅ Which of the following is a valid bona fide occupational qualification?​ Refusing to hire a man to play the female role of Dorothy in "The Wizard of Oz". a necessary (not merely preferred) qualification for performing a job. Having a driver's license to be a truck driver, Being able to speak Spanish to be a Spanish teacher, Women's locker room attendants required to be female, Fetal ✅ As discussed in class, the original, significant growth of human resource departments in the United States occurred:​ During the first quarter of the 1900s as a way to fight off unions, follow new laws, and meet worker needs. protection policy instituted by Johnson Controls so that pregnant women would not be exposed to lead, SCOTUS disagreed, saying BFOQs limited to policies directly related to False✅ Jobs that involve teamwork or shared responsibility tend to require a functional organizational structure.​ What is the ADEA and who qualifies? Age Discrimination in Employment Act. Not apart of Title VII but EEOC oversees, Impacts workers ages 40 and older, Does not apply is age is a BFQQ, Cannot mandate early retirement, Religious discrimination and ADA.✅ Two laws share the concepts of reasonable accommodation and undue hardship. They are:​ XYZ Corporation requires its employees to be at work between the core hours of 9:00 a.m. to 2:00 p.m. This motivational Downsizing should we based on something other than age job design allows employees to work additional hours before or after the time period to provide scheduling flexibility. What is ADA, and be able to describe how a determination is made for reasonable accommodations, including (identifying essential job functions, and if an undue hardship exists). American Disabilities Act of 1990. A physical or Flex time✅ Identify the type of job design.​ Willy, a worker in the mailroom of a large organization, needs several short breaks during the day due to his Type I mental impairment that limits one or more major life activities, Occurs when an employer treats a qualified individual Diabetes. He talks to his supervisor, who immediately says that Willy is not allowed to take more than the standard with a disability who is an employee or applicant, unfavorably because he or she has a disability, allowing hijabs/other break that the company allows, which is 30 minutes. What should Willy’s boss have done?​ religion related ware, making bathrooms/other facilities accessible, allowing for prayer time, or reallocating work hours to oversee holidays ✅ Determine whether Willy has a qualified disability, what the essential functions of the job are, and if the company could make a reasonable accommodation. What are allowable exceptions to pay differences under the Equal Pay Act?A seniority system, a merit system, a system with measures earnings by quantity or quality of production; or, a differential based on any other factor other Quid pro quo harassment. ✅ A woman was asked by her employer to sleep with him in exchange for a promotion. This is an example of:​ than sex The Equal Employment Opportunity Commission (EEOC) is the agency responsible for:​ ✅ Guiding court requirements that cover companies doing business with the federal government. What is the Lily Ledbetter Pay Act?Law that stands for equal pay for equal work.The statute of limitations does not apply until discrimination is made known, then there is 180 days Which of the following arrangements would qualify as job rotation?​ ✅ A journalist is trained in front office functions through periods of alternating work. What are the different types of sexual harassment, its sources, and what should employers do?Quid Pro Quo: Harassment in which employment outcomes are linked to the harassed individual granting sexual favors to the False✅ Title VII protections from discrimination do not cover LGBTQ+ individuals.​ (Title VII does cover LGBTQ+ individuals per Bostock v. Clayton County ruling in 2020.) harasser. Hostile Environment: Intimidating or offensive working conditions that unreasonably affect an individual's ✅ Which of the following statements is true with regard to workflow analysis?​ Outputs may be tangible or intangible products of different work processes. work performance or well being. Employers must: Communicate policy, Train employees, Investigate and take actions. Follow the sexual harassment policy ✅ In terms of HR tactics, recruitment is the process by which the organization attempts to:​ Identify applicants with the necessary KSAOs that will help the organization achieve its goals. A company hires an accounting intern for the summer. The intern was told that she would be learning how the company What is at-will employment? Can an at-will employer really fire anyone at any time, for any reason? Unless there is organizes both their accounts payable and accounts receivable. Once the accounting intern begins on the job, however, a union or other contract that says otherwise, people can usually be fired at any time for a good reason, a bad reason, she is asked to do basic tasks, like getting coffee and cleaning the office. According to Immanuel Kant’s philosophies, or no reason at all- as long as the reason is not considered illegal discrimination What is affirmative action? What are the key components of an affirmative action plan?Program that strives to ensure Free consent.✅ this company has ignored this individual’s basic right of:​ Ed complains to the Internal Revenue Service that his company is illegally hiding profits to avoid paying taxes. His equal employment opportunity. Central premise is that, absent discrimination, a contractor's workforce will generally reflect the gender, racial, and ethnic profile of the labor pools from which the contractor recruits and selects. AA opponents claim reverse discrimination when proportions of white males are decreased to include minorities/women. ✅ company finds out and Ed is fired. Ed has a case of wrongful termination due to the concept of:​ Public policy. CH4: Identify the components and uses of a workflow analysis. Informed decisions about jobs takes place through ✅ ADEA is an example of a _____ law and affirmative action is an example of a(n) _____.​ Legislative, executive. workflow analysis. Raw inputs, equipment, human resources, Activity. Output -> quantity, quality, market share An at-will employer is scheduled to terminate a 40-year-old employee for poor performance but is planning to offer a How is the type of work flow related to the design of the organization? What can companies do to structure their generous severance package. Just a few days before the scheduled termination, the employee makes a complaint to human resources. She says, "Lately, it seems that I am being treated poorly because of my age and gender." If the company and jobs to achieve organizational goals? What are job descriptions and their uses? What are the benefits and disadvantages of using job descriptions? Tasks, ✅ company proceeds with termination, there is risk due to which of these legal concerns?​ ADEA, Title VII. duties, and responsibilities that a job entails: Title, location, Job summary, Essential functions, provides clear expectations for both employers and potential employees, streamlining the hiring process, but can also have Which of the following is an example of discretionary behavior?​ ✅ An older worker who informally mentors younger workers to help in their growth. Sue makes less than Eddie for the same job. The employer justifies this difference because Eddie works the second shift disadvantages like potential rigidity, bias, and difficulty in accommodating evolving job roles if not regularly updated, Job Descriptions (Outlines duties, responsibilities, and reporting relationships) ✅ from 4 PM to 11 PM, while Sue works from 8 AM to 4 PM. What employer defense applies? The company is using a type of pay differential.  manager has not broken the law due to the concept of: Employment at-will. ✅ A manager’s factory has been losing sales and he fires an employee the next day. With regard to employment contracts, th Which statement is true of competency models?​ They help HR professionals ensure that all aspects of talent management are aligned with an organization’s strategy. The Family and Medical Leave Act (FMLA) allows for 12 weeks of paid leave to care for one’s own serious health conditions Title VII Race, color, religion, sex, national origin ✅ or the serious health condition of an immediate family member, the birth or adoption of a child, or to care for an injure False ✅ service member.​ (FMLA provides unpaid, not paid, leave.) An applicant for an emergency direct care worker has to take part in a testing procedure that simulates an emergency situation. The applicant has to run a half-mile on the treadmill, followed by a step test, a squat test, and a weight-lifting test. Which test is ✅ Job enrichment differs from job rotation in that job enrichment:​ exemplified in this case?​ Empowers workers by adding more decision-making authority to their jobs. Physical ability test An automobile painting facility experienced a breakdown in one of its ventilation fans, causing a buildup of fumes. What In what type of job would you most likely find an in-basket test?​ ✅ must the facility do in this situation to meet OSHA guidelines?​ Upper-level manager Promptly inform the affected employees about their exposure to hazards. How does an organization promote fairness and reduce political behavior in the appraisal system?​ ✅ Applying industrial engineering reduces the complexity of work.​ Train managers to use the appraisal process True What is the main outcome of structured job aid candidates?​ ✅ Kaleed works for a ride-sharing company and decides his schedule. He would be classified as a(n):​ Ensure that broad market conditions of job candidates? Independent contractor. A hiring manager needs to determine whether employees can be given a job offer. The test has to contain criteria for new ✅ Griggs v. Duke Power Co. is an example of:​ employees. The company is looking to maximize ROI and decrease onboarding time, selection ratio, and labor turnover. The Disparate Impact. hiring test should focus on a selection test that will achieve that objective. This means the hiring test is an example of:​ Work sample tests Pay Discrimination. ❌ Walmart v. Dukes is an example of:​ (Walmart v. Dukes was a class action lawsuit regarding gender discrimination, but it was dismissed.) The best opportunity for practice after the initial HR-related professional and managerial vacancies is:​ Edge Case Online Learning, Transfer of Training Gender BFOQ. ✅ Wilson v. Southwest Airlines is an example of:​ The federal government urges recruiters for entry-level positions to:​ Avoid lawsuit ambiguity A manager hires 50 employees in five months using different sources of recruitment. The manager wants to know which kind of source delivered the most new hires for the money. The manager should determine:​ A prospective hire in the healthcare company, in a very stable recruitment, must predict:​ Cost per hire Who is the best candidate for a particular job? According to your text, the stage to prepare for evaluating a training program is:​ Which of the following is an example of an assessment tool that helps increase productivity for a short period among job When the program is being developed workers?​ Job simulations Identify the correct statement regarding predictive validation.​ It uses the test scores of all applicants and looks for a relationship between the scores and future job performance. Which of the following methods for reducing a surplus is fast but has the highest amount of human suffering?​ Downsizing When a worker knows a supervisor, in an attempt to avoid conflict, gives all employees an "above average" rating, even if it is not deserved:​ A supervisor needs to rate the performance of 20 subordinates using a rating scale of 1 to 10. The supervisor rates 20 Leniency employees as 6, which leads to central tendency. In the context of types of rating errors, the supervisor commits an error of:​ Distribution Under which law can the first two weeks of employment where the necessary paperwork is completed and new employees review the policies and procedures of the organization?​ A production manager needs to evaluate the performance of their employees. A rating scale, which ranges from 1 to 10, will be False used to rate 50 employees. The production manager gives a score of 3 to 49 employees. In doing so, the production manager commits an error of:​ Strictness A selection method should accurately predict how well individuals perform, and it should:​ Be valid and reliable During a warehouse sales position, the interviewer asks each candidate to imagine a situation where a customer calls to report that products were damaged during delivery. The interviewer then asks each candidate what they would do to handle this What do performance standards do?​ situation. This is an example of a(n) _____ interview question.​ Measure performance standards Situational Which of the following is not an internal consideration for workforce planning?​ An error recognition test, where an applicant has to enter a shed that has 25 construction errors and is told to record as many of Legal factors these errors as can be detected. What type of validity is being established in this case?​ Content validity An employee who is loud and subsequently physically attacks a coworker upon investigation of this situation was found to have had issues of violence at previous jobs that they did not disclose. This is an example of:​ An advantage of a compensatory model is:​ Negligent hiring Someone who does poorly at a first-round interview is not necessarily eliminated from the rest of the process. A company wants to know whether people who have done some research and concluded that the people they hire may have the A company hires employees who provide a specific set of knowledge and skill that will give their company advantages over its vacant position to warrant submitting an application.​ competitors. In the context of strategic planning, the manager is:​ Self-selection Hiring individuals with core competency. What is an advantage of forced distribution performance management systems in a sales organization?​ Which of the following most likely uses attributes or employee traits to evaluate employee performance?​ It encourages competition among coworkers. Graphic rating scale The most important probability metric is a type of:​ A company is automating processes so they can meet their demand with a smaller workforce. At the high skill levels, the Trend analysis workforce demand remains stable, whereas at the lower skill levels, there will be a sharp reduction in the workforce. Which method would be the most effective way to address the anticipated labor surplus?​ Early retirement incentives, buyouts, and layoffs What is an advantage of using results-oriented performance measurement?​ It is relatively easy to link to the organization's goals. The chief executive officer of a firm is worried about their short- and long-term performance goals. The CEO is best suited to set _____ goals.​ Which factor is known as a "common denominator" if it has hiring criteria?​ Performance goals An organization choosing a workforce that lacks diversity A retail store has a performance-based compensation structure where employees are paid a base salary and receive a When an employee watches his or her manager move on all performance criteria due to issues within the manager’s philosophy, commission based on sales. This compensation structure is an example of:​ the employee has most likely committed an:​ Incentive pay Recency error A company wants to increase the ability to retain employees and attract new talent. They decide to offer additional benefits such How can data analytics improve the measurement of employees' performance?​ as tuition reimbursement and flexible work schedules. This is an example of:​ By finding patterns in an employee’s behavior Employee retention strategy What is the limitation of cognitive ability tests?​ Which of the following is an illegal interview question?​ Legal issues related to administering the tests Asking a candidate about their religious beliefs The U.S. government has enacted several laws to protect employees from workplace discrimination. Which of the following is a A key takeaway from our unit on HR trends and strategy is that management decision making:​ law that prohibits employment discrimination based on race, color, religion, sex, or national origin?​ Should be aided by scientific evidence and data analytics but will not fully replace the need for people to make people Title VII of the Civil Rights Act of 1964 decisions. What is one major disadvantage of using an unstructured interview?​ Title VII of the Civil Rights Act of 1964 prohibits employment discrimination based on race, color, religion, sex, age, and It lacks consistency and reliability in candidate evaluations. national origin.​ False A manager is reviewing resumes for a software developer position. What is the most important qualification they should look for?​ Relevant programming experience and technical skills More and more, companies like Google are turning to consultants, as business scholars are unable to provide the application of their research.​ False When setting goals, what is one characteristic of an effective goal?​ It should be specific and measurable. What is a common reason employees resist change in the workplace?​ Fear of the unknown and uncertainty about job security. In all organizations, one important part of affirmative action is to define and implement a quota.​ False Which of the following is NOT a common motivation for employees to participate in workplace training programs?​ Increased workload A recent university study, which raised scholarships funds for students, were more likely to generate funds when the letters emphasized the value of the scholarships to the students who received them. This is an example of what applied psychological/motivational principle?​ Which of the following statements about employee motivation is true?​ Task significance. Recognition and rewards can improve employee motivation and job satisfaction. Sue makes less an hour than Eddie, her coworker, even though she does the same job. She is frustrated and talks to the A process that defines reliable information but needs to be more strategic. What action would best make performance manager. Wendell, the manager, tells Sue that she should make the same amount since she and Eddie started working management more strategic?​ at the exact same day. Wendell tells Sue that she makes less because Eddie works the second shift, from 4-11 PM while Setting individual performance measures that are linked to the organization’s goals Sue works a standard shift from 8 AM to 4 PM. Which of the following reasons would represent an employer defense to possible wage discrimination in this case?​ The company is using a type of pay differential. A manufacturer of electronic goods is experiencing financial losses and a labor surplus due to the low demand for its product. What would be the best way for the company to deal with the labor surplus?​ The company must conduct downsizing because it is the quickest way to deal with a labor surplus and results in A manager’s factory has been losing sales and he goes to work the next day and fires an employee. With regard to financial losses. employment contracts, the manager has not broken the law due to the concept of:​ Employment at-will. A rating error occurs in a company’s need to rate subordinate performance. The manager needs to compare all employees on a scale that ranges from 1-20. The manager rates 25 employees with scores of 8 to 10. In doing so, the manager commits a rating The Family and Medical Leave Act (FMLA) allows for 12 weeks of paid leave to care for one’s own serious health error known as:​ conditions or the serious health condition of an immediate family member, the birth or adoption of a child, or to care for Leniency an injured service member.​ False A company uses simulations to train its cable installers. Several employees who completed the simulation training did not pass the test when they were supposed to demonstrate necessary skills.​ Lisa wants to make the best hiring decision possible. She decides to use a selection tool in the hiring process that will The simulation contained elements unlike those found in the work environment. be a highly valid predictor of job performance. As a management consultant, which of the following would you suggest Lisa use?​ Physical Ability Tests. A college student is engaged in an international business internship. The student, as part of the internship, is assigned an opportunity related to the field. The student’s employment at this organization should be:​ Tied to the work experience. Which of the following statements is true regarding reasonable accommodations as related to the ADA?​ The larger the employer, the more likely they would have to provide accommodations. What are the characteristics of effective training objectives?​ Measure the performance standards. A hiring manager considers a position as a clerk. The school’s HR personnel review resumes with several different software HR 1.pdf (Additional Questions Continued) applications that are being used in employment selection. The HR manager is concerned that the software tools may be rejecting some applicants with the necessary skills and qualifications. The HR manager should:​ Monitor and review the selection process to ensure fairness and accuracy. Which statement is true of competency models?​ They help HR professionals ensure that all aspects of talent management are aligned with an organization’s strategy. A grocery store manager has two employees. Employee A was hired two months ago and is in training, while Employee B has worked for the company for five years. The grocery store manager realizes that the store cannot continue to function with limited Job enrichment differs from job rotation in that job enrichment:​ staff on vacation, so the company also trained Employee A to maintain inventory records. Which training method does this Empowers workers by adding more decision-making authority to their jobs. situation illustrate?​ Cross-training An automobile painting facility experienced a breakdown in one of its ventilation fans, causing a buildup of fumes. What must the facility do in this situation to meet the employee rights outlined in the OSHA Act?​ As mentioned by speaker Michael Cox and also shared in class, asking more questions in interviews such as "What kind of tree Promptly inform the affected employees about their exposure to hazards.​ would you be?" could accurately measure a candidate’s level of:​ False Problem-solving and creativity.​ False Research has not been able to correlate the impact of employees’ attitudes on business-unit sales and profit margins.​ False Which of the following did Michael Cox list as a "Barrier to Hiring" at Boeing?​ Lack of interest in the industry A manager at a construction company contends that applying industrial engineering is the simplest way to structure work and maximize efficiency. Which statement supports this argument?​ The idea of engagement marketing in the recruitment process is to:​ Applying industrial engineering reduces the complexity of work. Create an exceptional, non-ordinary experience for applicants. Kaleed works for a ride-sharing company and controls his work assignments. He decides what days he wants to work Which of the following best demonstrates an ergonomic work area consideration?​ and how many hours. Kaleed would be classified as a(n):​ An employer offers office chairs with manual devices to adjust height, tilt, and armrests. Independent contractor. A company is using workflow analysis to identify what people need to do within their jobs to achieve the company’s Griggs v. Duke Power Co. is an example of:​ unique value proposition. The last step in the process should be to:​ Disparate Treatment. Identify jobs used in the development of the work unit’s product. Walmart v. Dukes is an example of:​ The best possible fit between the social system and the technical system is defined as:​ Pay Discrimination. High performance work system. Wilson v. Southwest Airlines is an example of:​ Which of the following statements is true from the "HR Meets Science at Google" video?​ Gender BFOQ. Google’s people analytics team proved that people managers, do indeed, matter. In the HR meets science at Google video, the reason that managers preferred to make their own decisions related to hiring, rather than using an algorithm, is because:​ The managers did not want to hide behind a formula, they wanted to be accountable for the decisions.