Gr 12 Organisation Performance Overview PDF

Overall Organisation Performance Chapter 2 – Page 27 to 38 Grd 12 BUSINESS STUDIES 1  Quick revision of Business environments – before looking at solving problems Environ...

Overall Organisation Performance Chapter 2 – Page 27 to 38 Grd 12 BUSINESS STUDIES 1  Quick revision of Business environments – before looking at solving problems Environmental scanning: Process of obtaining information Micro about possible current and future environmen internal and external events that may t impact on the performance of the business. To develop strategies to realign resources and to gain Market competitive advantage environment Macro environment Grd 12 BUSINESS STUDIES 2  The importance of creative thinking and problem solving techniques to identify strategies to improve the overall performance of the business. “identifying a problem the consumer is Creative thinking not even aware of yet and finding a (in this context) way to solve that problem” The aim of finding creative solutions is to create and maintain a competitive advantage. http://www.123rf.com/stock- photo/light_bulb_idea.html Join-the-dots puzzle https://www.youtube.com/watch?v=FGa4EoNN2kI to solve Grd 12 BUSINESS STUDIES 3 Possible steps that could be followed during a problem-solving process: Identify the resource gap and obtain these resources Explain the impact on the business and consider different solutions Choose the best solution(s) and explain it in breadth and depth Grd 12 BUSINESS STUDIES 4  Creative thinking and problem solving techniques Pros and Cons chart Introduce a new product onto the market Refer to PROS CONS Increase the variety of product Need more capital Page 29 Could open a new market Could not take off Re-launch an existing product PROS CONS Already have a market Could not make a big difference On how to do Could add a different flavour Very expensive - advertising this in the exam Grd 12 BUSINESS http://www.planetminecraft.com/blog/pros-and- cons-in-minecraft-the-things-you-need-to-know/ STUDIES 5  Decision Tree https://momentum.vicc.org/2011/06/ decision-tree/ Will it distract me Ignore till I have for longer than the finished my break? studies Yes Is it a quick ÿes / Respond to sms Getting a sms Is it time for a no"answer? while I study break? Ignore till the next No break Grd 12 BUSINESS STUDIES 6  Value Chain Analysis The aim of value adding value for the customers chain analysis It is important to look at the entire business process to decide where value is added in a cost-effective manner to enhance the quality of the Customers can be internal product or service rendered. customers (co-workers or the boss) and external customers. Grd 12 BUSINESS http://enovationpartners.com/lng-as-a-fuel-a- strengthening-value-chain/ STUDIES 7 PE²STLE Political Environ- Economic ment Refer to Legal Ethical Page 2 Techno- logical Social For details on PESTLE Grd 12 BUSINESS STUDIES 8  SWOT analysis (Strengths, Weaknesses, Opportunities, Threats) Strengths Internal factors that make your business better than others. Internal factors that are stopping your business from being better Weaknesses than competitors. External plans that can be put into place to improve the Opportunities weaknesses of your business. External issues that you can’t change, you need to know them in Threats order to steer your business around them. https://www.ezmarketing.com/swot-analysis/ Grd 12 BUSINESS STUDIES 9  The Delphi technique Used as a method to obtain the opinions of experts on a particular topic, without necessarily engaging with them face to face. Reason to use Delphi: https://www.projectsmart.co.uk/delphi-techn ique-a-step-by-step-guide.php https://methodsblog.wordpress.com/2015/05/12/the-delphi- technique/ Grd 12 BUSINESS STUDIES 10  Resource-Based Approach The Resource-Based Approach to problem solving states that the business should find out which resources are of strategic importance to the business. These are the resources that can assist the business to create a competitive advantage in the market place. Tangible resources could Intangible resources may be include scarce raw materials, patents, an established brand, financial resources, land and skills and a workforce with a buildings (good location), good morale, and a reputation equipment, etc., of superior customer service), etc. http://www.power2sme.com/products http://www.sabc.co.za/ https://www.clipartix.com Grd 12 BUSINESS STUDIES 11  Balanced Score Card https://www. youtube.co Activity 1 m/watch?v= M_IlOlywry – Page 32 w http://bi-insider.com/business-intelligence/balanced-scorecard-defined/ Grd 12 BUSINESS STUDIES 12  Strategies/plans of action on how a business can respond to challenges to create the business’ competitive advantage Strategic Top management analyses management events that take place Th Some of the events may en be something that develops over time (trend), while other events may come as a surprise (crisis) Decisions and actions that are to the business taken in response to the analysis. Trends in social media https://www.youtube.com/watch?v=x1gf78i8ajw Grd 12 BUSINESS STUDIES 13 To formulate and implement a successful strategic plan of action, Management needs … A strategy can be defined as any plan of action to achieve the desired outcome. http://www.flysaa.com/cm/en/footerlin ks/aboutUs/missionVisionValue.html https://www.youtube.com/watch?v=TD7WSLeQtVw What is a strategy? Grd 12 BUSINESS STUDIES 14  Formal Business Strategies Other Generic Corporate Integration possible Strategy Strategy strategies strategies… Corporate Forward Revised Allocate Low Cost business resources combination integration mission differently Focus/ Backward Decline/ Niche TQM Benchmarking Defensive integration Differentiation Financial Appraisals Growth Horizontal ratios integration Teamwork Continuous Activity 2 Activity 3 skills – Page 37 – Page 37 development Grd 12 BUSINESS STUDIES 15  Additional Chapter 1: activity Page 38 Page 27 - 38 Overall Organisation Performance Grd 12 BUSINESS STUDIES 16