General & Task Environment PDF

Summary

This document covers the general and task environments that affect organizations. It details the key sectors influencing businesses, such as competitors, raw materials, market trends, human resources, and international factors. The general environment includes elements such as government policies, sociocultural trends, economic conditions, and technological advancements that indirectly influence business decisions.

Full Transcript

Task Environment The task environment consists of the sectors that directly interact with the organization and influence its daily operations and goal achievement. These sectors are: 1. Industry: This sector encompasses other organizations within the same industry that compete for resources and...

Task Environment The task environment consists of the sectors that directly interact with the organization and influence its daily operations and goal achievement. These sectors are: 1. Industry: This sector encompasses other organizations within the same industry that compete for resources and customers. For instance, for a company like Apple, Samsung is a key competitor in the smartphone industry. 2. Raw Materials: This sector includes suppliers providing the raw materials needed for production. Supply chain disruptions, like those experienced in 2018 due to parts shortages, directly affect manufacturing operations. 3. Market: This sector encompasses the customers or clients purchasing the organization's goods or services. Understanding customer needs and preferences is vital for success. For instance, Walmart focuses on providing a broad scope of products at low prices to cater to its target market. 4. Human Resources: This sector includes the pool of potential employees and the labor market dynamics. Organizations rely on this sector to acquire talent. For example, the tight labor market for tech workers has made it challenging for companies to fill positions. 5. International: This sector reflects the global forces influencing organizations. Globalization has made the international sector a crucial aspect of the task environment for most companies. For example, Amazon's operations in India were significantly impacted by new e-commerce regulations. General Environment The general environment comprises sectors that may not directly interact with the organization's daily operations but exert an indirect influence4. These sectors include: 1. Government: This sector includes government regulations and policies impacting organizations across industries. Legal battles, such as those faced by Johnson & Johnson over product safety, are a prime example of the government sector's influence. 2. Natural: This sector encompasses natural resources and environmental factors. Organizations are increasingly sensitive to their environmental impact and sustainability. Caesars Entertainment's efforts to reduce energy consumption and waste demonstrate a focus on the natural environment. 3. Sociocultural: This sector reflects societal values, demographics, and cultural trends that can shape consumer behavior and demand. 4. Economic conditions: This sector includes macroeconomic factors like inflation, interest rates, and economic growth that can impact organizational decisions. 5. Technology: While specific technologies are part of the task environment, this sector in the general environment refers to broad technological advancements that indirectly influence organizations across industries. 6. Financial resources: While an organization's immediate access to financial resources falls under the task environment, the overall economic and financial conditions influencing resource availability are part of the general environment. NOTE: It is important to note that the boundaries between the task and general environments can be fluid. For example, technological advancements can quickly shift from the general environment to the task environment as they become directly relevant to an organization's operations. Uber and Didi Chuxing demonstrate the impact of the international sector within the task environment. Uber's struggle to compete in the Chinese ride-hailing market against local giant Didi Chuxing highlights the importance of understanding local regulations and market dynamics. Gap Inc.'s decision to close hundreds of stores reflects the influence of the market sector. Shifting consumer preferences and the rise of online shopping have forced traditional retailers to adapt.

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