GACAR Part 68 Ground Services Personnel Work Permit PDF

GACAR PART 68 – GROUND SERVICES PERSONNEL WORK PERMIT TABLE OF CONTENTS Part 68 - Ground Services Personnel Work Permit SUBPART A - GENERAL § 68.1 Applicability..................................................................................... 2 § 68.3 Work Permit Required.........

GACAR PART 68 – GROUND SERVICES PERSONNEL WORK PERMIT TABLE OF CONTENTS Part 68 - Ground Services Personnel Work Permit SUBPART A - GENERAL § 68.1 Applicability..................................................................................... 2 § 68.3 Work Permit Required...................................................................... 2 § 68.5 Eligibility Requirements................................................................... 3 § 68.7 Training Requirements......................................................................3 § 68.9 Knowledge Training & Attendance................................................... 4 § 68.11 On-Job-Training (OJT) & Logbook.................................................6 § 68.13 Knowledge Examinations................................................................ 8 § 68.15 OJT Assessments............................................................................ 10 § 68.17 Recency of Experience..................................................................... 11 § 68.19 Obligations, Privileges and Limitations.......................................... 11 § 68.21 Display and Inspection of Work Permit........................................... 11 SUBPART B - ISSUANCE OF WORK PERMITS § 68.23 Application for and Issuance of a Work Permit (Initial or Renewal)..13 § 68.25 Duration of Work Permit................................................................. 14 § 68.27 Offenses Involving Psychoactive Substances.................................... 14 § 68.29 Suspension or Revocation of Work Permit...................................... 15 § 68.31 Change of Name.............................................................................. 15 § 68.33 Change of Work Permit Privileges.................................................. 16 § 68.35 Replacement of Lost or Destroyed Work Permit.............................. 16 § 68.37 Surrendered Work Permit................................................................ 17 APPENDIX A TO GACAR PART 68 Appendix A Ground Operations Training (GOT) Baseline Requirements..... 18 Page 1 GACAR Part 68 UNCONTROLLED DOCUMENT WHEN DOWNLOADED VERSION 3.0 Consult the GACA website for current version  GACAR PART 68 – GROUND SERVICES PERSONNEL WORK PERMIT SUBPART A – GENERAL § 68.1 Applicability. (a) This part prescribes– (1) The requirements for issuing a ground services personnel work permit and its associated job function endorsement(s). (2) The conditions under which those permits are necessary, and the obligations, privileges and limitations for the holders of those permits. (3) For aerodrome operators to take action on observed noncompliance with this part. (b) This part applies to ground services personnel who are employed on a full-time, part-time or seasonal basis by_ (1) Ground service providers certificated under GACAR Part 151. (2) “Self-handlers,” as defined in GACAR Part 151.1(d), operating at aerodromes certificated under GACAR Part 139, 138, and 137. § 68.3 Work Permit Required. No person may perform any of the following job functions for an organization identified in GACAR § 68.1(b) at a GACA certificated aerodrome under Part 139, 138 or 137 unless that person has in his personal possession a valid ground services personnel work permit for that particular aerodrome issued under this part, that is properly endorsed for the applicable job function(s) being performed– (a) Ground support equipment operation. (b) Aircraft marshalling. (c) Dangerous goods handling. Page 2 GACAR Part 68 UNCONTROLLED DOCUMENT WHEN DOWNLOADED VERSION 3.0 Consult the GACA website for current version  GACAR PART 68 – GROUND SERVICES PERSONNEL WORK PERMIT (d) Load control (e) Loading supervision. (f) Passenger handling. (g) Ramp supervision/aircraft turnaround coordination. (h) Headset operation. (i) Cargo handling. (j) In-flight catering. (k) Into-plane fueling. (l) Baggage handling. (m) Baggage Reconciliation. (n) Passenger boarding bridge operation. (o) Aircraft Cleaning § 68.5 Eligibility Requirements. To be eligible for a ground services personnel work permit, a person must— (a) Be at least 18 years of age. (b) Be employed by a ground service provider certificated under GACAR Part 151. (c) Be able to read, speak, write, and understand the Arabic or English language. Headset operators must comply with the English language proficiency requirements prescribed in GACAR § 68.7(g). § 68.7 Training Requirements. Page 3 GACAR Part 68 UNCONTROLLED DOCUMENT WHEN DOWNLOADED VERSION 3.0 Consult the GACA website for current version  GACAR PART 68 – GROUND SERVICES PERSONNEL WORK PERMIT An applicant organization for a ground services personnel work permit must present documentary evidence that the candidate has successfully completed formal training that is acceptable to the President and is specifically designed to qualify the candidate for the job function(s) for which the candidate is to be employed. This documentary evidence must include– (a) Training in the six mandatory subjects as outlined in the ground operations training baseline requirements provided in Appendix A of this part. (b) Training in the specific job function(s) according to the ground operations training baseline requirements provided in Appendix A of this part, the guidelines and standards of the entities prescribed in GACAR § 151.5, as applicable, including the sponsoring organization’s relevant manuals, policies, operating, contingency and emergency procedures. (c) Recurrent training designed to maintain the currency of the permit holder’s knowledge and skills on the functions and frequencies prescribed in Appendix A of this part. (d) As applicable to the job function– (1) Dangerous goods training on the category relevant to the job function as prescribed in GACAR Part 109, ICAO Technical Instructions and IATA Dangerous Goods Regulations. (2) Load control license specific to the aircraft type(s) handled. (3) Aerodrome driving permit and civil driving license of a type corresponding to the vehicles or GSE operated. (e) Ground services personnel involved in direct communication with pilots in the context of their daily duties, such as headset operators or radio operators, must provide evidence that they can read, speak, write and understand the English language and use aviation terminology at least equivalent to Level 3 of ICAO English Language Proficiency requirements, as prescribed in GACAR Part 61, Appendix A. § 68.9 Knowledge Training & Attendance. (a) Attendance of knowledge training is mandatory for all students. Page 4 GACAR Part 68 UNCONTROLLED DOCUMENT WHEN DOWNLOADED VERSION 3.0 Consult the GACA website for current version  GACAR PART 68 – GROUND SERVICES PERSONNEL WORK PERMIT (b) No ground service provider may require any student to attend knowledge training more than eight (8) hours in any day or more than forty (40) hours in any 7-day period. (c) Each knowledge training instruction unit period must not be less than forty-five (45) minutes in length excluding breaks. (d) The ground service provider must: (1) Maintain for each knowledge training session a record of attendance, indicating at the end the students absent from the corresponding training session. (2) Ensure that in the event a student is absent from a knowledge training session the organization delivers to that student the corresponding training, and such training is documented. (e) The records of attendance must be made available for inspection upon request by the President. Page 5 GACAR Part 68 UNCONTROLLED DOCUMENT WHEN DOWNLOADED VERSION 3.0 Consult the GACA website for current version  GACAR PART 68 – GROUND SERVICES PERSONNEL WORK PERMIT § 68.11 On-Job-Training (OJT) & Logbook. (a) Each OJT training session must have a set of clearly defined learning objectives. (b) Each OJT instruction unit period must not be less than sixty (60) minutes in length. (c) No ground service provider may require any student to attend OJT training more than eight (8) hours in any day or more than forty (40) hours in any 7-day period. (d) Each ground service provider shall maintain an OJT training log for each trainee. (e) Each entry in the OJT training log must include the following information: (1) Full name and national identification/passport number or Iqama of trainee. (2) Full name of instructor. (3) Airport location where the training activity was carried out. (4) The date of the training activity. (5) Description of the activity performed, including: (i) The process, procedure, scenario, function or task implemented, distinguishing between normal operating, contingency and emergency cases; (ii) The prevailing or simulated conditions under which it was performed; (iii) The airline and type of aircraft served (where applicable); (iv) The volume of passengers served (where applicable); Page 6 GACAR Part 68 UNCONTROLLED DOCUMENT WHEN DOWNLOADED VERSION 3.0 Consult the GACA website for current version  GACAR PART 68 – GROUND SERVICES PERSONNEL WORK PERMIT (v) Any other specifics deemed appropriate. (f) The OJT training log must be always kept updated and made available for inspection upon request by the President. Page 7 GACAR Part 68 UNCONTROLLED DOCUMENT WHEN DOWNLOADED VERSION 3.0 Consult the GACA website for current version  GACAR PART 68 – GROUND SERVICES PERSONNEL WORK PERMIT § 68.13 Knowledge Examinations. (a) Knowledge examinations conducted under this part must: (1) Be held in an enclosed environment free of noise and distractions. (2) Be conducted without the use of notes, books or any electronic devices, unless otherwise accepted by the President. (3) Cover a representative number of topics and subtopics from each knowledge module of the corresponding training component. (4) Have a minimum passing grade of 70%. (b) Examinations can be held either: (1) Separately for each training module of a training component, or. (2) Collectively for all modules of the corresponding training component. (c) Exams passed on mandatory training components may not be repeated for ground services staff who change their job function. (d) Dangerous Goods (DG) exams must cover all topics and subtopics from the DG category applicable to the job function of the candidate in accordance with GACAR Part 109. (e) The database of examination questions must be reviewed, updated and enriched on an annual basis for all training relevant to the operations specifications of the certificate holder. (f) Any student found during a knowledge examination to exhibit dishonest behavior, cheat or in possession of material pertaining to the examination subject, other than the authorized documentation, must be disqualified and not take any examination for at least six (6) calendar Page 8 GACAR Part 68 UNCONTROLLED DOCUMENT WHEN DOWNLOADED VERSION 3.0 Consult the GACA website for current version  GACAR PART 68 – GROUND SERVICES PERSONNEL WORK PERMIT months after the date of the incident. (g) Any examiner found during a knowledge examination to provide answers to exam questions to a student being examined, must be disqualified from acting as an examiner and the examination declared void. (h) Each certificate holder must inform the President of any incidents in the context of paragraphs (f) and (g) of this section together with the details of any enquiry within seventy-two (72) hours of the incident. Page 9 GACAR Part 68 UNCONTROLLED DOCUMENT WHEN DOWNLOADED VERSION 3.0 Consult the GACA website for current version  GACAR PART 68 – GROUND SERVICES PERSONNEL WORK PERMIT § 68.15 OJT Assessments. (a) OJT assessments conducted under this part must: (1) Take place at the end of the OJT training within one or multiple sessions. (2) Cover all OJT training elements delivered pursuant to GACAR § 68.11, including the testing of normal, contingency and emergency procedures, functions or tasks and the operation of the associated ground support equipment, systems or means. (3) Be carried out under real and diverse operating conditions. (b) A pass mark can be granted when the OJT assessor is satisfied that the learning objectives of the OJT training delivered have been met, and the candidate has demonstrated the capability to successfully: (1) Use and operate the relevant ground support equipment, systems or means without undue strain, and (2) Satisfactorily discharge its duties and execute the corresponding ground handling procedures, functions or tasks associated with the learning objectives of the complete OJT training delivered on the subject. (c) A final assessment report must be prepared and signed by the assessor in the manner prescribed by the President, indicating the level of proficiency of the candidate as: FAIL or RETRAIN or PASS/GOOD or PASS/VERY GOOD. (d) OJT assessments must be endorsed by the certificated ground service provider to be valid. Page 10 GACAR Part 68 UNCONTROLLED DOCUMENT WHEN DOWNLOADED VERSION 3.0 Consult the GACA website for current version  GACAR PART 68 – GROUND SERVICES PERSONNEL WORK PERMIT § 68.17 Recency of Experience For ground services personnel who have not exercised the privileges of their work permit for more than 1 month, their employer must provide refresher training in accordance with Appendix A of this part designed to qualify the staff for the job function(s) for which the staff is employed. § 68.19 Obligations, Privileges and Limitations. (a) Obligations– Each person holding a work permit issued under this part must– (1) Satisfy the requirements of this part at all times. (2) Comply with the policies, procedures and instructions of their employer and their sponsoring organization; and (3) Exercise their duties with due regard to safe operations and best practices. (b) Privileges– Subject to compliance with the requirements specified in this part, the privileges of the holder of a ground services personnel work permit are to provide ground services for their sponsoring organization, in the job function(s) and at the aerodrome(s) endorsed on their work permit. (c) Limitations– (1) No person may exercise the privileges of a permit issued under this part contrary to any applicable GACAR requirement or while under the influence of any psychoactive substance, by reason of which human performance is impaired. (2) No person may drive on the airside without a valid airside driving permit issued by the relevant aerodrome operator. (3) No person may exercise the privileges of a permit issued under this part without a valid aerodrome security badge. (4) No person employed by a subcontracted entity may exercise the privileges of their work permit for an entity other than their sponsoring organization. Page 11 GACAR Part 68 UNCONTROLLED DOCUMENT WHEN DOWNLOADED VERSION 3.0 Consult the GACA website for current version  GACAR PART 68 – GROUND SERVICES PERSONNEL WORK PERMIT § 68.21 Display and Inspection of Work Permit. (a) Each person who holds a ground services personnel work permit must display it at all times while on duty. (b) Each person who holds a ground services personnel work permit must present it for inspection upon request from the President or a designated official of the aerodrome operator. (c) An aerodrome operator who detects any noncompliance with this part or identifies unsafe operating practices by the holder of a ground services personnel work permit issued under this part must immediately report relevant details to the permit holder's sponsoring organization and to the GACA. Page 12 GACAR Part 68 UNCONTROLLED DOCUMENT WHEN DOWNLOADED VERSION 3.0 Consult the GACA website for current version  GACAR PART 68 – GROUND SERVICES PERSONNEL WORK PERMIT SUBPART B ‒ ISSUANCE OF WORK PERMIT § 68.23 Application for and Issuance of a Work Permit (Initial or Renewal). (a) A candidate who satisfactorily meets all the requirements for the issuance of a work permit under this part may receive a work permit from the President. (b) Application for a ground services personnel work permit under this part must be made on a form and in a manner prescribed by the President. (c) Only a sponsoring organization as defined in GACAR § 68.1(c) may apply for a ground services personnel work permit under this part. Applications must be made on behalf of its employees, or the employees of its subcontracted organizations who require a work permit in accordance with GACAR § 68.3. (d) Each organization who applies for a permit issued under this part must show evidence that the applicable fee prescribed in the Implementation Regulation of the Civil Aviation Tariff Act has been paid. (e) The application must include the following in a form acceptable to the President– (1) Copy of all applicable documentary evidence prescribed in GACAR § 68.7. (2) Copy of the candidate’s Saudi National Identification card or Iqama. (3) Copy of candidate’s passport. (4) Copy of candidate’s airport security badge. (5) A written statement by the sponsoring organization, signed by a person acceptable to the President, attesting to the candidate’s required training, qualifications and eligibility for the issue of a work permit relevant to the job function(s) and work location/aerodrome to be endorsed. (f) The holder of a permit issued under this part may apply for renewal of that permit no earlier than 3 months, and no later than 1 month, before the expiration date indicated on the permit. To avoid Page 13 GACAR Part 68 UNCONTROLLED DOCUMENT WHEN DOWNLOADED VERSION 3.0 Consult the GACA website for current version  GACAR PART 68 – GROUND SERVICES PERSONNEL WORK PERMIT suspension of privileges, an application for renewal must be submitted sufficiently in advance of expiration to permit processing of the application and issuance of the new permit. The holder of a permit applying for renewal, may not exercise the privileges of an expired permit. (g) The application for permit renewal must include only the updated training certificates, licenses and documents prescribed in paragraph (e) of this section, as applicable. § 68.25 Duration of Work Permit. (a) Unless otherwise established by the President, the validity period endorsed on the work permit is 24 months from the date of issue. (b) A work permit issued under this part is valid until the earliest of the following— (1) The validity period as endorsed on the permit is expired. (2) The holder is no longer providing ground services for their sponsoring organization or working at the location endorsed on the permit. (3) The permit is surrendered, suspended, or revoked. § 68.27 Offenses Involving Psychoactive Substances. (a) A conviction for the violation of any law related to the growing, processing, manufacture, sale, disposition, possession, transportation, or importation of psychoactive substances is grounds for— (1) Denial of an application for any work permit issued under this part. (2) Suspension or revocation of any work permit issued under this part. (b) A refusal to submit to a test to indicate the presence of psychoactive substances in the body, when requested by the President is grounds for— (1) Denial of an application for any work permit issued under this part, or Page 14 GACAR Part 68 UNCONTROLLED DOCUMENT WHEN DOWNLOADED VERSION 3.0 Consult the GACA website for current version  GACAR PART 68 – GROUND SERVICES PERSONNEL WORK PERMIT (2) Suspension or revocation of any work permit issued under this part. (c) Any test information obtained by the President under this section may be evaluated in determining a person’s qualifications for a ground service provider personnel work permit or possible violations, and may be used as evidence in any legal proceeding under the Civil Aviation Law. § 68.29 Suspension or Revocation of Work Permit. (a) The President may suspend or revoke a work permit in accordance with the remedial certificate actions prescribed in GACAR Part 13 if– (1) He deems that the person is not competent for the execution of the duties and responsibilities of the job function, or/and has displayed unprofessional attitude or recklessness in the execution of duties. (2) Any of the documentation provided accompanying the application for the issuance/renewal of a work permit is proven to be forged, false or misleading. (3) The aerodrome operator has repeatedly issued violations for a person. (4) For violations of GACAR § 68.27. (b) A person whose ground services personnel work permit is revoked may not apply for a work permit for 1 year after the date of revocation, unless the order of revocation provides otherwise. (c) The holder of a work permit issued under this part that is suspended, revoked, or no longer valid must return it to GACA as prescribed in GACAR § 68.37. § 68.31 Change of Name. (a) An application to change the name of the holder on a work permit issued under this part must be accompanied by— (1) The candidate’s ground services personnel work permit Page 15 GACAR Part 68 UNCONTROLLED DOCUMENT WHEN DOWNLOADED VERSION 3.0 Consult the GACA website for current version  GACAR PART 68 – GROUND SERVICES PERSONNEL WORK PERMIT (2) The original legal document verifying the name change, and (3) A letter to the President from the candidate's sponsoring organization attesting to the change of name. (b) The document in paragraph (a)(2) of this section will be returned to the candidate after inspection. § 68.33 Change of Work Permit Privileges. (a) A sponsoring organization may submit an application for amending privilege(s) on the work permit of one of their employees or their subcontracted employees. The application must be accompanied by– (1) In case of new job function(s): (i) Training records relevant to the job function(s); and (ii) A written statement in accordance with GACAR § 68.23(e)(5). (2) In case of a new aerodrome location, relevant evidence of familiarization training at the new aerodrome. (b) The application submitted in the context of paragraph (a) of this section must be accompanied by evidence that the appropriate fee has been paid in accordance with the Implementation Regulation of the Civil Aviation Tariff Act. (c) The amended work permit retains the same expiration date as the work permit for which amendment was sought. § 68.35 Replacement of Lost or Destroyed Work Permit. (a) A request for the replacement of a lost or destroyed work permit requires the submission of an application for replacement accompanied by evidence that the appropriate fee has been paid in accordance with the Implementation Regulation of the Civil Aviation Tariff Act. Page 16 GACAR Part 68 UNCONTROLLED DOCUMENT WHEN DOWNLOADED VERSION 3.0 Consult the GACA website for current version  GACAR PART 68 – GROUND SERVICES PERSONNEL WORK PERMIT (b) A replacement work permit retains the same expiration date as the original one which is replaced. (c) No person may exercise the privileges of a work permit issued under this part while awaiting their replacement permit. (d) The holder of a work permit must immediately inform their employer if their permit has been lost or destroyed. § 68.37 Surrendered Work Permit. (a) When a ground services personnel work permit is no longer valid, the work permit holder must return the permit to their employer immediately. (b) Each employer who receives a work permit under the provisions of paragraph (a) of this section must return the permit to the GACA no later than 48 hours after they receive it. Page 17 GACAR Part 68 UNCONTROLLED DOCUMENT WHEN DOWNLOADED VERSION 3.0 Consult the GACA website for current version  GACAR PART 68 – GROUND SERVICES PERSONNEL WORK PERMIT APPENDIX A TO GACAR PART 68 – GROUND OPERATIONS TRAINING (GOT) BASELINE REQUIREMENTS The coming into-force date for the service providers' implementation is by 31 December 2025 for Appendix A to Part 68. Page 18 GACAR Part 68 UNCONTROLLED DOCUMENT WHEN DOWNLOADED VERSION 3.0 Consult the GACA website for current version  GACAR Part 68 - Appendix A GROUND OPERATIONS TRAINING BASELINE REQUIREMENTS Edition: 2023/09  GROUND OPERATIONS TRAINING Baseline Requirements GENERAL TRAINING GUIDELINES 1. Purpose This document provides general guidelines to Ground Service Providers (GSPs) and their associated training organizations for delivering comprehensive training and assessing their employees prior to being entrusted to exercise their duties and responsibilities in the context of GACAR Part 68. 2. Legal Basis GACAR Part 151, Subpart E, GACAR Part 68.7 3. Applicability Certificated GSPs must ensure that their own or subcontracted employees, exercising the duties and responsibilities of the Job Functions described in GACAR Part 68, are trained in accordance with the Master Training Curriculum presented in Table B of this document and the training syllabi of the respective Training Components. 4. Master Training Curriculum (a) The Master Training Curriculum (Table B) prescribes the Training Components required for each Job Function identified in GACAR Part 68. (b) A total of nineteen (19) Training Components are defined, as follows: TABLE A Training Components (1) Regulatory Awareness Mandatory (2) Airport/Airside Health & Safety (3) Emergency Response Awareness (4) Security Awareness (5) Human Factors Awareness (6) Aerodrome Familiarization (7) Headset Operation (8) Marshalling (9) Load Control (10) Loading Supervision (11) Baggage Handling / Reconciliation (12) Passenger Handling (13) Cargo Handling (14) Passenger Boarding Bridge Operation (15) Airside Driving Master Page 001 of 101  GROUND OPERATIONS TRAINING Baseline Requirements GENERAL TRAINING GUIDELINES TABLE A Training Components (16) Turnaround Coordination/Ramp Supervision (17) Ground Support Equipment (GSE) Operator: Push-back High-Loader Cargo Loader ULD-Transporter Passenger/Crew Bus Passenger Steps GSE Modules Conveyor Belt Catering Vehicle Waste & Water Unit Baggage Tractor Air Starter Unit (ASU) Ground Power Supply (GPU) Air Condition Unit (ACU) PRM Vehicle De-/Anti Icing Equipment Forklift Fueling Bowser – Hydrant Dispenser (18) In-Flight Catering (19) Aircraft Cleaning (c) The six (6) first Training Components presented in Table A above are mandatory for all Job Functions. (d) Each Component Profile outlines the following items: (1) Knowledge Modules (KM), specifying the total minimum classroom training units required for all topics and subtopics included in the training modules. (2) Additional Modules, referring to certain required Training Components or/and Modules which are delivered and assessed at a theoretical level only, i.e. they exclude On-Job- Training (OJT). In this context, the trainee cannot exercise the job function that corresponds to an “Additional Module” unless they are trained to the full extent of the corresponding syllabus (both theoretical and OJT) and are assessed accordingly. Master Page 002 of 101  GROUND OPERATIONS TRAINING Baseline Requirements GENERAL TRAINING GUIDELINES (3) On-Job-Training (OJT), identifying the required duration and conditions of supervised OJT. (i) OJT duration is normally defined in terms of the minimum number of events that must be completed, e.g. number of push-backs, flights processed, number of arrivals or/and departures, etc. In some cases it may also be defined as the minimum duration required, i.e. in terms of working days of operation. (ii) OJT conditions identify the aircraft type, i.e. wide/narrow body aircraft, and the conditions of operation, i.e. day/night, international or domestic flights, etc. (4) Qualification Criteria (QC), defining both the knowledge exam and OJT assessment requirements after the corresponding training is respectively completed. OJT assessment is provided in terms of duration, i.e. days or number of events that must be completed. (5) Component Recurrence (CR), describing the frequency and the extent of the content of recurrent training for each Training Component. 5. Knowledge Modules & Practical Training (a) The number of classroom training units indicated in the Component Profile or each Knowledge Module constitutes the minimum requirement. (b) A classroom training “unit” period cannot be less than 45 minutes. (c) Organizations may choose to deliver more knowledge and/or practical training appropriate to the level / knowledge / background of their trainees pursuant to a Training Needs Analysis (TNA). (d) The subtopics described under each topic (where applicable) are indicative and not exhaustive. (e) The material of each Training Module should include: (1) List of Revisions (2) Table of Contents (3) Course Objective & Description (4) List of References (f) Practical training can be delivered as a continuation or part of knowledge modules involving the actual implementation of the functions or tasks under simulated conditions and/or a mock-up, simulator or equivalent ground support equipment or system. 6. On-Job-Training (a) On-job-training refers to the actual implementation of the functions or tasks under real life conditions and the actual ground support equipment or system with the active and progressive participation of the trainee, so that they can ultimately perform on their own merits the corresponding functions or tasks under diverse conditions and multiple runs. (b) On-job-training can be conducted only after the completion of the associated knowledge modules and practical training, where applicable. Master Page 003 of 101  GROUND OPERATIONS TRAINING Baseline Requirements GENERAL TRAINING GUIDELINES (c) The number of OJT events indicated in the Component Profile constitutes the minimum requirement. (d) OJT must be conducted on different aircraft types or scenarios and under different conditions to promote the acquisition of diverse experience. 7. Knowledge Qualification Criteria (a) The organization may choose to hold a dedicated exam for each Training Module or a comprehensive exam for the whole Training Component (i.e. merge training modules into one single exam). (b) Exams must cover all topics and subtopics indicated in the relevant training module(s). (c) Exams passed on the mandatory Training Components (e.g. regulatory awareness, airport/airside health & safety, security awareness, human factors, emergency response awareness and airport familiarization) or on identical Training Modules may not be repeated if employees change their Job Function. (d) Dangerous Goods (DG) exams must cover all topics from the DG Category applicable to the Job Function(s) of the staff, and comply with ICAO and IATA Dangerous Goods training requirements. 8. OJT Assessment (a) OJT assessments must be conducted on different aircraft types, scenarios, and under different conditions to the extent possible. (b) The assessor must indicate the level of proficiency of the candidate in the Final Assessment Report as follows: (1) FAIL (2) RETRAIN (3) PASS / GOOD (4) PASS / VERY GOOD (c) All OJT, shadowing training, and OJT assessments must be documented, filed, and retained in accordance with GACAR Part-151, Subpart I. 9. Recurrent Training (a) Recurrent training must cover all relevant topics of the corresponding Training Component. (b) The frequency and content/duration of recurrent training are defined in the Component Profile. (c) During recurrent training, emphasis must be given on operational and regulatory updates, as well as new information, methods, or techniques relevant to the topics covered in the corresponding Training Modules. 10. Recency Training When an employee is absent for a period of time, the certificated organization must ensure that the following recency training is provided: Master Page 004 of 101  GROUND OPERATIONS TRAINING Baseline Requirements GENERAL TRAINING GUIDELINES Absence Period Obligations of Employer Provide documented briefing on any new procedural, organizational 1 – 3 months or equipment and infrastructure changes. Provide documented briefing on any new procedural, organizational or equipment and infrastructure changes. 3 – 6 months Employee works under documented supervision/On-Job-Training for at least 1 day. Provide documented briefing on any new procedural, organizational or equipment and infrastructure changes. 6 – 12 months Employee works under documented supervision/On-Job-Training for at least 2 days. Provide documented “condensed” recurrent training including a briefing on any new procedural, organizational or equipment and infrastructure changes. 12 – 18 months Employee works under documented supervision/On-Job-Training for at least 3 days. Conduct and document an OJT assessment of competence as per initial training requirements. Provide documented full recurrent training course including an update on new procedural, organizational or equipment and infrastructure changes. 18 – 24 months Employee works under documented supervision/OJT for at least 4 days. Conduct and document an OJT assessment of competence as per initial training requirements. Provide and document the full initial knowledge and On-Job- Over 24 months Training course, including knowledge examination and OJT assessment of competence. Master Page 005 of 101  GROUND OPERATIONS TRAINING Baseline Requirements GENERAL TRAINING GUIDELINES Master Page 006 of 101  GROUND OPERATIONS TRAINING Baseline Requirements COMPONENT 1 REGULATORY AWARENESS S = Satisfactory or N/A I = Incomplete M = Missing No Component Profile Minimum Duration / Requirements S I M 1. (a) Knowledge Modules: 8 units (b) On-Job-Training: N/A (duration or events) Written Exam: Min: 70% per exam 2. Qualification Criteria: OJT Assessment: N/A 3. Component Recurrence: 36 months, up to 50% reduced units No Knowledge Modules Topics / Subtopics S I M 1. GACAR Part-151 Key Points (a) 151.1 Applicability (b) 151.3 Requirement for Certificate (c) 151.5 Technical and Operational Standards (d) 151.9 Subcontracted Activities (e) 151.11 Inspections (f) 151.25 Issue of Certificate (g) 151.27 Contents of Operations Specifications (h) 151.31 Validity of Certificate & Operations Specifications (i) 151.43 Management Personnel Requirements (j) 151.45 Management Personnel Resp/ties (k) 151.47 Supervisory Personnel Requirements (l) 151.73 Training Manual Contents (m) 151.75 Dangerous Goods Training (n) 151.77 Recency (o) 151.83 Motorized & Non-Motorized GSE (p) 151.85 Maintaining GSE (q) 151.87 Personal Protective Equipment (PPE) (r) 151.93 Personnel Duty Period Limitations & Rest Requirements. (s) 151.101 Quality Assurance /Compliance (t) 151.113 Personnel Records (u) 151.115 Training Records (v) 151.117 Occurrence Reporting Page 1 of 2 Master Page 007 of 101  GROUND OPERATIONS TRAINING Baseline Requirements COMPONENT 1 REGULATORY AWARENESS No Knowledge Modules Topics / Subtopics S I M 2. GACAR Part 68 Key Points (a) 68.1 Applicability (b) 68.3 Work Permit Required (c) 68.5 Eligibility Requirements (d) 68.7 Training Requirements (e) 68.8 Recency of Experience (f) 68.9 Obligations, Privileges, and Limitations (g) 68.11 Display and Inspection of Work Permit (h) 68.23 Offences Involving Psychoactive Substances (i) 68.25 Duration of Work Permit (j) 68.26 Suspension or Revocation of Work Permit (k) 68.33 Surrendered Work Permit 3. Introduction to Other GACARs (a) Passenger Rights in the KSA (b) GACAR Part 5 (c) GACAR Part 7 (d) GACAR Part 91.29 (e) GACAR Part 13 (f) GACAR Part 109 (g) GACAR Part 139 4. Introduction to International (a) ICAO framework Regulations (b) IATA/AHM/IGOM framework (c) HACCP/IFSA/IFCA/WHO framework (for Catering Companies) (d) JIG framework (for Fueling Companies) (e) IATA CHM/DGR (for Cargo Companies) Page 2 of 2 Master Page 008 of 101  GROUND OPERATIONS TRAINING Baseline Requirements COMPONENT 2 AIRPORT/AIRSIDE HEALTH & SAFETY S = Satisfactory or N/A I = Incomplete M = Missing No Component Profile Minimum Duration / Requirements S I M 1. (a) Knowledge Modules: 16 units (b) On-Job-Training: N/A (duration or events) Written Exam: Min: 70% per exam 2. Qualification Criteria: OJT Assessment: N/A 3. Component Recurrence: 36 months, up to 50% reduced units No Knowledge Modules Topics / Subtopics S I M 1. Introduction to SMS (a) Safety Philosophy (b) Safety Management System (SMS) - General Safety Functions & Responsibilities Safety Policy Safety Risk Assessment Safety Assurance Safety Promotion Continuous Improvement 2. Safety Awareness (a) Corporate Policies & Commitment (d) Safety Supervision & Coordination (e) Workload Management (f) Decision Making (g) FOD Prevention (h) Fire Prevention - General Causes of Fire & Spread Fire Ratings Fire Extinguishers Classification, Types & Usage Emergency Response – General Fire Extinction / General Firefighting Fire Prevention (i) Accidents, Incidents, & Near Misses Damage to Aircraft, GSE, & Facilities Page 1 of 3 Master Page 009 of 101  GROUND OPERATIONS TRAINING Baseline Requirements COMPONENT 2 AIRPORT/AIRSIDE HEALTH & SAFETY No Knowledge Modules Topics / Subtopics S I M Actions Required Cost of Accidents & Incidents (j) Mandatory Occurrence Reporting (k) Voluntary Occurrence & Hazard Reporting (l) Case Studies / Exercises Analysis of Airside Accidents 3. Airport Safety Hazards (a) Vehicle Movement - General Introduction to Airside Markings & Signage Speed Limits & Airside Regulations Right of Way Parking/Staging of GSE (b) GSE Operation & Serviceability (c) Pedestrian Movement (d) Aircraft Movements (Arrival & Departure) (e) Jet Engines (f) Propeller Driven Aircraft & Helicopters (g) Aircraft Antennae Protrusions (h) Aircraft Fueling Operation & Spills (i) Adverse Weather Precautions Slippery / Contaminated Apron Conditions Thunderstorms / Lightning High Wind Conditions & Activity Table Low Visibility Procedures Sandstorms Intense Heat (j) Night Operations (k) Introduction to Dangerous Goods (inc. Lithium Batteries) (l) Runway Incursions 4. Personal Protection (a) Personal Protection and Equipment (PPE) (b) Safe Working & Operating Practices Health & Safety Principles Page 2 of 3 Master Page 010 of 101  GROUND OPERATIONS TRAINING Baseline Requirements COMPONENT 2 AIRPORT/AIRSIDE HEALTH & SAFETY No Knowledge Modules Topics / Subtopics S I M Responsibilities of Employer Occupational Health Program Responsibilities of Employee (c) Infectious & Transferable Diseases/Viruses Common Self Protection Measures (d) Accidents & Incident Prevention Musculoskeletal Injury Prevention Working at Heights Trips, Slips, &Falls Noise Case Studies - Accidents in Workplace (e) First Aid Page 3 of 3 Master Page 011 of 101  GROUND OPERATIONS TRAINING Baseline Requirements COMPONENT 3 EMERGENCY RESPONSE AWARENESS S = Satisfactory or N/A I = Incomplete M = Missing No Component Profile Minimum Duration / Requirements S I M 1. (a) Knowledge Modules: 4 units (b) On-Job-Training: N/A (duration or events) Written Exam: Min: 70% per exam 2. Qualification Criteria: OJT Assessment: N/A 3. Component Recurrence: 36 months, up to 50% reduced units No Knowledge Modules Topics / Subtopics S I M 1. Emergency Awareness (a) Introduction to Airport Emergency Plan (AEP) Definitions Responsibilities/Accountabilities Airport Emergency Chart (b) General Interfaces with Airport’s AEP Cases (where applicable) Aircraft Local Standby Aircraft Full Emergency Aircraft Accident on Airport Aircraft Accident off Airport Airport Structural Fire Bomb Threat Dangerous Goods Accident Large Fuel Spills - Fuel Shut-off Valves Unlawful Interference (including hijacking). Contagious Diseases / Pandemic National Disaster (c) Building/Terminal Evacuation Emergency Exits Assembly Points (Airside/Landside) General Involvement & Actions (d) Response to General Emergencies Emergencies Codes & Alarms (where applicable) Responsibilities – Line of Command Page 1 of 2 Master Page 012 of 101  GROUND OPERATIONS TRAINING Baseline Requirements COMPONENT 3 EMERGENCY RESPONSE AWARENESS No Knowledge Modules Topics / Subtopics S I M Response to Structural Fire Response to Injuries (staff or passenger) Response to other Ground Accidents Response to Spillages (fuel, hydraulics, other) (e) Triage Process (f) Emergency Communication & Reporting (g) Emergency Case Studies Page 2 of 2 Master Page 013 of 101  GROUND OPERATIONS TRAINING Baseline Requirements COMPONENT 4 SECURITY AWARENESS S = Satisfactory or N/A I = Incomplete M = Missing No Component Profile Minimum Duration / Requirements S I M 1. (a) Knowledge Modules: 4 units (b) On-Job-Training: N/A (duration or events) Written Exam: Min: 70% per exam 2. Qualification Criteria: OJT Assessment: N/A 3. Component Recurrence: 36 months, up to 50% reduced units No Knowledge Modules Topics / Subtopics S I M 1. Airport Security Awareness (a) Introduction to Aviation / Airport Security International Regulations National Regulations Airport Rules & Regulations (b) Authorities, Roles & Responsibilities (c) Security Prohibited Areas / Restricted Areas (d) Access Control (e) Security Threats to Aviation Security Alert Stages (f) Suspicious Behavior Passengers Staff (g) Prevention of Baggage Pilferage (h) Data & Document Protection (i) Basic Identification of Explosives & Devices (j) Security-related Emergencies Bomb Threat to Aircraft or Facilities Unattended Bag Active Shooter Security-related Contingencies (i) Security Case Studies Page 1 of 1 Master Page 014 of 101  GROUND OPERATIONS TRAINING Baseline Requirements COMPONENT 5 HUMAN FACTORS AWARENESS S = Satisfactory or N/A I = Incomplete M = Missing No Component Profile Minimum Duration / Requirements S I M 1. (a) Knowledge Modules: 8 units (b) On-Job-Training: N/A (duration or events) Written Exam: Min. 70% per exam 2. Qualification Criteria: Practical Assessment: N/A 3. Component Recurrence: 36 months, up to 50% reduced units No Knowledge Modules Topics / Subtopics S I M 1. Human Factors (a) Safety Policy (b) Procedural Compliance (c) Culture & Behaviors Safety Culture Organizational Culture Local Culture Human Behavior Motivation & Attitude Positive Communication Teamwork (d) Human Errors & Factors “Dirty Dozen” Human Performance Limitations Environmental Considerations Error Prevention Tools & Task Sign-off Practices Planning for Tasks & Equipment Professionalism & Integrity Shift & Task Turnover Fitness for Duty Effects of Psychoactive Substances Ergonomics Situational Awareness Page 1 of 2 Master Page 015 of 101  GROUND OPERATIONS TRAINING Baseline Requirements COMPONENT 5 HUMAN FACTORS AWARENESS No Knowledge Modules Topics / Subtopics S I M (e) Fatigue/Alertness Management Fatigue Concepts & Awareness Stress Management Time Pressure Peer/Management Pressure (f) Case Studies Occurrences due to Human Factors Page 2 of 2 Master Page 016 of 101  GROUND OPERATIONS TRAINING Baseline Requirements COMPONENT 6 AERODROME FAMILIARIZATION S = Satisfactory or N/A I = Incomplete M = Missing No Component Profile Minimum Duration / Requirements S I M 1. (a) Knowledge Modules: 8 units (b) On-Job-Training: N/A (duration or events) Written Exam: 2. Qualification Criteria: N/A Practical Assessment: 3. Component Recurrence: N/A No Knowledge Modules Topics / Subtopics S I M 1. Airport Environment (a) Aerodrome Layout Landside Airside & Aircraft Stand Numbering (b) Airport Rules & Regulations Airport Safety Specifics Airport Security Specifics Relevant Standard Operating Procedures Violations & Penalties (c) Staff Access & Access Control System (d) Location of Company Offices (e) Location of Stakeholders Airport Authority / Operator & Functions Police Immigration Customs Airlines / AOC / AUC Medical Centre / First Aid Veterinary Other Ancillary Facilities & Organizations (f) Emergency Response Concept General Introduction of Airport ERP Planning Emergency Assembly Points & Locations Emergency Contacts Page 1 of 2 Master Page 017 of 101  GROUND OPERATIONS TRAINING Baseline Requirements COMPONENT 6 AERODROME FAMILIARIZATION No Knowledge Modules Topics / Subtopics S I M 2. Airport Tour (a) Airport Walkabout Terminal & Airside Staff Access Points Landside / Curbside / Staff Parking Airside / Aircraft Stands Ancillary Facilities Page 2 of 2 Master Page 018 of 101  GROUND OPERATIONS TRAINING Baseline Requirements COMPONENT 7 HEADSET OPERATION S = Satisfactory or N/A I = Incomplete M = Missing No Component Profile Minimum Duration / Requirements S I M 1. (a) Knowledge Modules: 16 units 60 a/c turnarounds (b) On-Job-Training: Narrow & wide body a/c Headset Operation: National & international (duration or events) airlines, where possible Day & night operations Written Exam: Min: 70% per exam ICAO Level 3 or Passing grade (or 2. Qualification Criteria: equivalent certificate) OJT Assessment: 3 flights 3. Component Recurrence: 36 months, up to 50% reduced units No Knowledge Modules Topics / Subtopics S I M 1. Headset Operations (a) Headset Coordination - General Duties & Responsibilities Phonetic Alphabet Phraseology with Cockpit Crew Coordination with Pushback Driver Coordination with Wing Walkers Coordination for Towing (b) Equipment Overview (c) Aircraft Arrival Procedure Stand Walk Around & FOD Check Arrival Sequence & Connection Dialogue Initiation Arrival Procedure Communication (d) Aircraft Exterior Systems Aircraft Doors & Numbering Panels, Latches & Components Engine Numbering Probes & Exterior Systems (e) Aircraft Pre-departure Procedure Page 1 of 3 Master Page 019 of 101  GROUND OPERATIONS TRAINING Baseline Requirements COMPONENT 7 HEADSET OPERATION No Knowledge Modules Topics / Subtopics S I M Aircraft Walk-around & Checks Departure Procedure Communication (f) Aircraft Engines Start-up Safety Precautions Start-up Procedure & Communication (g) Push-back & Towing Push-back Instructions & Sequence Aircraft Positioning Contingencies (e.g. intercom failure) Push-back Standard & Emergency Hand Signals Connection / Disconnection Shear Pins Parking Brake Tug Capabilities/Categorization (h) Marshalling Signals & Techniques for Aircraft Standard Hand Signals to Flight Deck Ground to Flight Deck Emergency Hand Signals Wide Body Aircraft Specifics Narrow Body Aircraft Specifics Stopping Guidance Day & Night Operations (i) Marshalling Signals for GSE Emergency Hand Signals to GSE GSE Positioning & Reversing Hand Signals (j) Wingman/Wing-walker Task Specifics Responsibilities Proper Positioning Hand Signals (k) Adverse Weather Implications High Wind Operation & Precautions Low Visibility Operations (Sandstorm, Fog, etc.) Precipitation Page 2 of 3 Master Page 020 of 101  GROUND OPERATIONS TRAINING Baseline Requirements COMPONENT 7 HEADSET OPERATION No Knowledge Modules Topics / Subtopics S I M Thunderstorm / Lighting 2. Emergency Procedures (a) Communications with Cockpit & Actions Large Fuel Spill / Fuel Shut Off Valve Fire GSE on the Ramp Aircraft Evacuation on the Ramp Servicing Aircraft Under Threat (Bomb Threat, Illegal Aircraft Seizure) Incoming Aircraft with Local Standby Incoming Aircraft with Full Emergency Gate / Terminal Fire Terminal Evacuation on the Ramp Accident with Dangerous Goods Coordination & Promulgation of Information (b) Emergency Case Studies Emergency Communications & Response Page 3 of 3 Master Page 021 of 101  GROUND OPERATIONS TRAINING Baseline Requirements COMPONENT 8 MARSHALLING S = Satisfactory or N/A I = Incomplete M = Missing No Component Profile Minimum Duration / Requirements S I M 1. (a) Knowledge Modules: 8 units (b) On-Job-Training: Marshalling 30 arrivals Narrow & wide body a/c (duration or events) (Hand Signals): Day & night operations Written Exam: Min: 70% per exam 2. Qualification Criteria: OJT Assessment: 3 flights 3. Component Recurrence: 36 Months, up to 50% reduced units No Knowledge Modules Topics / Subtopics S I M 1. General (a) General Apron Stands Sizing / Categorization Apron, Stand Markings & Stop Bars Equipment Restricted Area (ERA) Visual Docking Guidance System (VDGS) Annex-14 Aircraft Wingtip Clearances TWY/RWY Incursion Avoidance Aircraft Engine Numbering (b) Marshalling Equipment Types & Use During Day & Night Visual Docking Guidance System (VDGS) & Serviceability (c) Practical Hand Signals for GSE Emergency Hand Signals to GSE Push-back Hand Signals GSE Positioning & Reversing Hand Signals 2. Aircraft Marshalling (d) Aircraft Pre-arrival Actions Stand Walk Around & FOD Check Expected GSE Docking Sequence (e) Marshalling Signals & Techniques for Aircraft Standard Hand Signals to Flight Deck Ground to Flight Deck Emergency Hand Signals Page 1 of 2 Master Page 022 of 101  GROUND OPERATIONS TRAINING Baseline Requirements COMPONENT 8 MARSHALLING No Knowledge Modules Topics / Subtopics S I M Wide Body Aircraft Specifics Narrow Body Aircraft Specifics Stopping Guidance Day & Night Operations Overview of Marshaling Hazards & Risks (f) Marshalling Signals & Techniques for Helicopters Helipad/Heliport Operations (g) Wingman/Wing-walker Task Specifics Responsibilities Proper Positioning Hand Signals (h) Adverse Weather Implications Precipitation Thunderstorms / Lightning Low Visibility Operations (Sandstorm, Fog, etc.) Intense Heat Visual Distortion at Distance (i) Practical Exercises 3. Emergency Procedures (a) Response & Actions Large Fuel Spill / Fuel Shut Off Valve Fire GSE on the Ramp Aircraft Evacuation on the Ramp Gate/Terminal Fire Terminal Evacuation on the Ramp Accident with Dangerous Goods (b) Emergency Case Studies Page 2 of 2 Master Page 023 of 101  GROUND OPERATIONS TRAINING Baseline Requirements COMPONENT 9 LOAD CONTROL S = Satisfactory or N/A I = Incomplete M = Missing No Component Profile Minimum Duration / Requirements S I M 1. (a) Knowledge Modules: 40 units (b) Aircraft Specific: Aircraft & system specific training, as appropriate (c) Additional Module: Dangerous Goods: Cat 10 50 flights per aircraft type (d) On-Job-Training: Narrow & wide body a/c Load Control: (duration or events) 70% Electronic & 30% Manual Load-sheet Written Exam: Min: 70% per exam 2. Qualification Criteria: 2 flights electronically OJT Assessment: 1 flight manually 3. Component Recurrence: 24 months, up to 50% reduced units No Knowledge Modules Topics / Subtopics S I M 1. Aviation Basics (a) Introduction Terminology Definitions Abbreviations Aviation Phonetic Alphabet Universal Time Control Zone (UTC) Airport Codes IATA & ICAO Codes 2. Theory of Aircraft Balance (a) Theory of Flight Mean Aerodynamic Chord (MAC) Reference Chord (RC) Safe Range of MAC/RC Aircraft Center of Gravity (CG) & CG Movement Aircraft Center of Pressure (CP) Aircraft Flight Controls (b) Weight & Balance Principles Theory of Flight Principles of Balance Page 1 of 6 Master Page 024 of 101  GROUND OPERATIONS TRAINING Baseline Requirements COMPONENT 9 LOAD CONTROL No Knowledge Modules Topics / Subtopics S I M Weight & Balance Abbreviations Basic Aircraft Weight Dry Aircraft Operating Weight Aircraft Operating Weight Payload Stab Trim Settings Drop Line Trim Chart Consequences of Aircraft Overloading & Unbalancing (c) Structural Weights Maximum Zero Fuel Weight Maximum Taxi Weight Maximum Take-off Weight Maximum Landing Weight Maximum Weight Restrictions (d) Fuel Weights Contingency Fuel Alternate Fuel Landing Fuel Fuel Loading Taxi Fuel Take-off Fuel Trip Fuel Ballast Fuel (e) Exercises 3. Load Planning (a) Aircraft Type Specific Instructions (b) Carrier Specific Instructions (c) Aircraft Loading Principles Preparation Before Loading Cargo Hold Doors – General Introduction Anti-Tipping Procedure Bulk Load & Buk Loaded Aircraft Containerized Aircraft Page 2 of 6 Master Page 025 of 101  GROUND OPERATIONS TRAINING Baseline Requirements COMPONENT 9 LOAD CONTROL No Knowledge Modules Topics / Subtopics S I M Off-Load Operations On-Load Operations Seat Loading ULD Loading Load Categories Loading & Off-loading Priorities Special Loads Optimum Trim Multi-Leg Flights 4. Aircraft Structural Strength & Loading Limitations (a) Aircraft Structure Terminology General Design Limits Fuselage Limits Floor Structure Aircraft Cabin and Bays Aircraft Locations & Holds/Compartments Cargo Doors Dimensions Height Limitations Contour Limitation (b) Aircraft Structural Loading Limitations Area Load Limitations Cumulative Load Limitations Combined Load Limitations Hold Limitations Compartment Limitations Asymmetrical Load Limitations (c) Floor Loading Limitations Contact Load Limitations Point Load Limitations Running Load Limitations Load/Weight Spreading Tables (d) Decompression Panels General Awareness Page 3 of 6 Master Page 026 of 101  GROUND OPERATIONS TRAINING Baseline Requirements COMPONENT 9 LOAD CONTROL No Knowledge Modules Topics / Subtopics S I M 5. ULD Familiarization (a) Aircraft Familiarization Aircraft Types & Annex-14 Categories Size/Dimensions Configurations (b) ULD Familiarization Definitions IATA ULD Identification Standards ULD De-coding ULD Types Base Dimensions Maximum Weights of ULD ULD Testing & Certification Certified & Noncertified ULDs Flight Safety Requirements & Compatibility ULD Unserviceable Features (airworthiness) Handling of ULDs Found Unserviceable. (c) Tagging Documentation Labeling & Markings 6. Loading Instruction Report (LIR) (a) LIR Layout (b) Load Codes (c) Minimum Information Required As per IATA AHM. (d) LIR Preparation & Release (e) Loading Instructions Loading & Offloading Instructions Communication of Instructions (f) Responsibilities & Signatures (g) Finalization of LIR Input of Deviations Processing of Deviations Acknowledgement of Deviations Page 4 of 6 Master Page 027 of 101  GROUND OPERATIONS TRAINING Baseline Requirements COMPONENT 9 LOAD CONTROL No Knowledge Modules Topics / Subtopics S I M 7. Load & Trim Sheet (a) General Principles (b) Load & Trim Sheet Lay-out (c) Manual Load & Trim Sheet (d) ACARS Load & Trim Sheet (e) Loadsheet Issuance Communications Issuance Checking (electronic & manual modes) Signatures (f) LMC Procedures (g) Load Sheet/LIR Cross-Check (h) Load Distribution Message (i) Load Spreading Theory & Tables (j) Exercises 8. Aircraft & System [Over & above the total minimum required units] Specific Training (a) Aircraft Type Specifics EDP & Trim Sheet (b) Aircraft Type Practical Exercises 9. Documentation & Messaging (a) Messaging Reading & Sending Standard Messages Movement Messages (MVT) Load Messages (LDM) Container Pallet Message (CPM) ULD Message (UCM) Carrier Specific Messages Statistical Loading Summary (b) Documentation File Filling (Mandatory Filling Items & Period) Operational Flight Plan Notice to Captain (NOTOC) Specific Requirements & Manuals Cargo Documentation Baggage Documentation Page 5 of 6 Master Page 028 of 101  GROUND OPERATIONS TRAINING Baseline Requirements COMPONENT 9 LOAD CONTROL No Knowledge Modules Topics / Subtopics S I M (c) IMP (Interchange Message Procedures) (d) Exercises 10. Emergency Procedures (a) Miss-calculations Reporting Notifying Aircraft Affected (b) Aircraft Accidents/Incidents Coordination and Promulgation of Information (c) Case Studies Page 6 of 6 Master Page 029 of 101  GROUND OPERATIONS TRAINING Baseline Requirements COMPONENT 10 LOADING SUPERVISION S = Satisfactory or N/A I = Incomplete M = Missing No Component Profile Minimum Duration / Requirements S I M 1. (a) Knowledge Modules: 24 units Tr. Component 9: Modules 1-6 (b) Additional Modules: Dangerous Goods: Cat 10 50 flights (c) On-Job-Training: Loading & Unloading Loading Narrow & wide body (duration or events) Supervision: a/c Day & night operations Written Exam: Min: 70% per exam 2. Qualification Criteria: OJT Assessment: 3 flights 3. Component Recurrence: 24 months, up to 50% reduced units No Knowledge Modules Topics / Subtopics S I M 1. Aircraft & Cargo Doors (a) Aircraft Familiarization Aircraft Types & Annex-14 Categories Size/Dimensions Configurations (b) Aircraft Cargo Doors Operation Aircraft Cargo Door Types (Hold/Bulk) Cargo Hold Door Controls Operation of Cargo Hold Doors Opening & Closing Bulk Cargo Doors Cargo Compartment Safety Nets Safety Precautions Malfunctions & Reporting Aircraft Type Specifics (c) Practice on Actual Cargo Doors 2. Unit Load Devices & Pallets (a) ULD Detailed Handling Instructions ULD Pre-use ULD Inspection Breakdown Page 1 of 5 Master Page 030 of 101  GROUND OPERATIONS TRAINING Baseline Requirements COMPONENT 10 LOADING SUPERVISION No Knowledge Modules Topics / Subtopics S I M Loading & Unloading Moving & Storing Netting & Strapping (b) Cargo Build-Up Rules Cargo Weights Measurement Center of Gravity Odd Sized Cargo Gross Weight Limitations Tare Weight (c) Tagging Documentation Labeling & Markings 3. Aircraft Loading & Restraining (a) General Principles General Rules & Load Securing Ground Stability Ballast Hold Door Netting (b) Securing Load Through Other Load (c) Positioning & Operation of Loading GSE General Safety Rules & Precautions General Operating Principles (d) Aircraft Cargo Loading System (CLS) CLS Controls & Operation CLS Limitations (e) Bulk Load General Gate Checked-in Items (f) ULD Restraint System Missing / Inoperative Restraints Restraining and Securing Load in ULDs Pallets Page 2 of 5 Master Page 031 of 101  GROUND OPERATIONS TRAINING Baseline Requirements COMPONENT 10 LOADING SUPERVISION No Knowledge Modules Topics / Subtopics S I M Containers (g) Tie-down Tie-down Equipment Rules and Principles General Lashing Standard Lashing Cabin Loading and Lashing (Pax Aircraft) (h) Special Loads & Lashing Dealing with Special Loads Perishables Human Organs Vehicles Human Remains Wheelchairs (i) Loading Dangerous Goods (j) Load Damages & Spillages (k) Loading Incompatibilities (l) Manual Handling of Loads (m) Adverse Weather Operations & Supervision Expected Delays & Reprioritization of Activities Slippery / Contaminated Apron Conditions Thunderstorms / Lightning implications & Precautions High Wind Conditions & Activity Table Low Visibility Procedures Implementation Sandstorms Implications & Precautions Intense Heat Implications & Precautions (n) Case Studies Examples & Videos 4. Loadsheet & Trim Sheet Comprehension (a) General Principles (b) Load & Trim Sheet Lay-out (c) Manual Load & Trim Sheet Page 3 of 5 Master Page 032 of 101  GROUND OPERATIONS TRAINING Baseline Requirements COMPONENT 10 LOADING SUPERVISION No Knowledge Modules Topics / Subtopics S I M (d) EDP Load & Trim Sheet (e) Loadsheet Handling Communications Issuance & Signatures (f) LMC Procedures (g) Load Sheet/LIR Cross-Check (h) Load Distribution Message (i) Exercises 5. Loading Supervision (a) Loading Supervision Duties / Responsibilities (b) Aircraft Load Management - General Coordination with Load Control Coordination with Cargo Operations Coordination with Turnaround Coordinator Workload Management Performance Monitoring Decision Making (c) Operation of Loading GSE – General (d) Ramp Operations Interfaces Coordination of Airside Activities (e) Case Studies Ramp Supervision & Mistake Avoidance 6. Live Animal Regulations - General (a) Rules & Regulations IATA Government Airline Specific (b) Live Animals Classification (c) Documentation Required Shipper’s Certification & NOTOC (d) Packaging and Markings (e) Special Shipping Procedures (f) Load Planning & Procedures Page 4 of 5 Master Page 033 of 101  GROUND OPERATIONS TRAINING Baseline Requirements COMPONENT 10 LOADING SUPERVISION No Knowledge Modules Topics / Subtopics S I M (g) Case studies 7. Emergency Procedures (a) Response & Actions Large Fuel Spill / Fuel Shut Off Valve Fire GSE on the Ramp Aircraft Evacuation on the Ramp Servicing Aircraft Under Threat (Bomb Threat, Illegal Aircraft Seizure) Actions During Aircraft Local Standby Actions During Aircraft Full Emergency Actions During Gate / Terminal Fire Actions During Terminal Evacuation on the Ramp Accident with Dangerous Goods Coordination & Promulgation of Information (b) Emergency Case Studies Aircraft Accidents/Incidents Page 5 of 5 Master Page 034 of 101  GROUND OPERATIONS TRAINING Baseline Requirements COMPONENT 11 BAGGAGE HANDLING / RECONCILIATION S = Satisfactory or N/A I = Incomplete M = Missing No Component Profile Minimum Duration / Requirements S I M 1. (a) Knowledge Modules: 16 units (b) Additional Module: Dangerous Goods: Cat 8 10 departures & arrivals (c) On-Job-Training: Baggage Handling: Narrow & wide body a/c (duration or events) Day & night operations Manual BRS 10 departures Written Exam: Min: 70% per exam 2. Qualification Criteria: OJT Assessment: 3 flights 3. Component Recurrence: 36 months, up to 50% reduced units No Knowledge Modules Topics / Subtopics S I M 1. Baggage Handling Operations (a) General Airport & Airline Designator Codes Baggage Types / IATA Out of Gauge (OOG) (b) Introduction to Baggage Handling System (BHS) Flows, Processes, & Procedures Automated Sortation Principles BHS Baggage Constraints (Size, Weight, etc.) (c) Introduction to Hold Baggage Screening (HBS) Hold Baggage Screening / Security Levels Physical Pax/Baggage Reconciliation Baggage-related Threat at Baggage Hall (d) Contingency Procedures BHS Breakdown / Manual Sortation Physical Passenger & Bag Reconciliation (e) Communication Procedures Load Control Coordination Loading Supervisor Coordination Passenger & Customer Service Coordination Communication to Customer Airlines Page 1 of 3 Master Page 035 of 101  GROUND OPERATIONS TRAINING Baseline Requirements COMPONENT 11 BAGGAGE HANDLING / RECONCILIATION No Knowledge Modules Topics / Subtopics S I M Communication to Authorities & Airport Operator (f) Baggage Tagging First, Business & Short/Long Connection Bags Early Bags Rush bags Manual Baggage Coding Lost Bags & Tracking Procedures (g) Baggage Messaging (h) Delivery of Baggage to Passenger