Telephone English Conversation Guide PDF
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Summary
This guide provides examples of how to conduct telephone conversations. It includes both formal and informal language options, along with phrases for different situations. The guide also offers examples of how to apologize in telephone conversation.
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Sentence Start Sentence End Could I speak to Jörg Seide, please? Can I take a message? Could you ask him to call me back? Could you tell me your name again?...
Sentence Start Sentence End Could I speak to Jörg Seide, please? Can I take a message? Could you ask him to call me back? Could you tell me your name again? Does Mr. Seide have your number? Is she there at the moment? Shall I put you through to her? Can I just ask what it's about? Can I call you back in ten minutes? Have you got ? my mobile number? MORE FORMAL LESS FORMAL Could I speak to Bob, please? Can I speak to Bob, please? Could you please hold? Hang on a moment. Could I just ask what it's about? What's it about? Shall I put you through to her? Do you want to speak to her? Thank you. Thanks. Certainly. Sure. This is Gordon Wallis You say this when you call a company and you don't know the person who answers the phone. It's Gordon (Wallis) here. You say this when you call someone you know. Here is Gordon Wallis (Not used on the telephone) Gordon (Wallis) speaking. You say this when you answer the phone if the other person uses your first name, use their first name when you speak to them. One important exception: if the other person has a much higher status than you (for example if you are a secretary and they are a manager ﯾ=ک.ﮏ ﻗﺴ=ﯾﺎن ﻟ=ﮔ=ڵ دەﮐ=ﯾﺖOﻨ= ﻧﺎوی ﯾ=ﮐ=ﻣﯿﺎن ﮐﺎﺗO ﺑ=ﮐﺎری ﺑﻬ،ﻨﺎOﺋ=ﮔ=ر ﮐ=ﺳﯽ ﺑ=راﻣﺒ=ر ﻧﺎوی ﯾ=ﮐ=ﻣﯽ ﺗﯚ ﺑ=ﮐﺎرﻫ. ﻮەﺑ=رنiﺮن و ﺑ=ڕO ﺳﮑﺮﺗ...ﻮوﻧ= ﺋ=ﮔ=ر ﺗﯚe زۆر ﺑ=رزﺗﺮ ﻟ= ﺗﯚ )ﺑﯚ... ﺋ=ﮔ=ر ﮐ=ﺳﯽ ﺑ=راﻣﺒ=ر ﺧﺎوەﻧﯽ:ﺋﯿﺴﺘﺴﻨﺎی ﮔﺮﻧﮓ It is very common for native speakers to use I'm afraid or I'm sorry when giving 'bad' news, for example when saying someone is not available. I'm afraid Mr Seide is in a meeting. I'm sorry, but Mr Seide is in a meeting. inconvenient = not ok Here’s the completed dialogue with the appropriate words filled in: 1. Sorry, I didn't catch that. 2. Sorry, could you repeat that, please? 3. Sorry, can you speak slowly a bit, please? 4. Sorry, I think you have the wrong number. 5. Sorry, this is a really bad line. 6. Sorry, we got cut off. 7. Sorry, could you spell that for me, please? 8. Sorry, could you say that a bit more slowly, please?
