Data Analyst and Operator Job Description PDF

JOB DESCRIPTION I.​ ENGAGEMENT DETAILS Job Title Data Analyst and Operator Type of Engagement Independent Contractor Duration 3 months minimum, 12 months maximum; renewable Schedule Full-time; specif...

JOB DESCRIPTION I.​ ENGAGEMENT DETAILS Job Title Data Analyst and Operator Type of Engagement Independent Contractor Duration 3 months minimum, 12 months maximum; renewable Schedule Full-time; specific time shall be discussed. Work Setup Onsite (tentative) Location (if onsite or BGC, Taguig City hybrid reporting) Professional Service Fee Negotiable within reasonable range APPLY HERE: https://forms.gle/PCpXwUtbKf9kRygv9 II.​ QUALIFICATIONS 1.​ Education: ○​ Bachelor's degree, any Business, Marketing or Computer Science Course 2.​ Experience: ○​ At least 2-3 years of experience as a digital data analyst or data custodian across any data-heavy industry ○​ Proven experience using AI platforms like ChatGPT to optimize workflows and content production. 3.​ Skills and Competencies: ○​ Experience and proficiency in Excel is a must ○​ Experience in operating an online platform CMS is a must ○​ Experience in SAP, Salesforce, Cflow programs and apps is a plus ○​ Experience in using third-party platform data monitoring software is a plus ○​ Should have strong analytical skills, and adaptable, agile and organized ○​ Presentation and Negotiation Skills, Project Management, Business Analysis. ○​ Strong background in data analytics ○​ Ability to learn, operate and navigate online platform’s CMS ○​ Written and Oral Communication skills ○​ Problem Analysis and Decision-Making ○​ Systems and Process Thinking ○​ Computer Literacy ○​ Interpersonal and Networking Skills III.​ SCOPE OF WORK A.​ Overview: 1.​ The Data Analyst is responsible for being the overall custodian of DVU - Business Development team data and information, across E-commerce, Brick & Click, and Direct-to-consumer channels. This role must be adept at deriving usable data trends and insights as well as efficiently organizing and storing data files. The Data Analyst will also be the designated Data Privacy Officer of the DVU - Business Development team and will be the primary assignee for data-heavy projects such as those found in the direct-to-consumer business vertical. As a secondary role, the Data Analyst must also be accustomed to operating the company’s direct-to-consumer platform/s and corresponding CMS in order to make admin changes, uploads and extract all required data/information. 2.​ The Data Analyst role of this position is essential for the collation and derivation of actionable platform and user- based data, with the purpose of understanding DVU - Business Development and NAI’s consumers to a greater extent and to help make more efficient business and activity decisions through the insights borne from DVU - Business Development’s data. Synergizing with CCI and IT groups’ data projects is also a key task to make sure all NAI-owned data is easily connected. As the primary data-holder, this role is also marked as the DVU - Business Development Data Privacy Officer representing legal requirements of operating a platform that gathers first-party data. 3.​ The Platform Operator role of this position is built on the need for consistent and reliable operation of the D2C (NOM) Platform especially in terms of content uploading and availability, as well as the regular extraction of data documents for use in data analysis and insighting, with the purpose of flawless in-platform user experience for content, as well as organized documentation of data. B.​ Key Responsibilities: 1.​ Collator and Custodian of all DVU - Business Development team data across the E-commerce, Brick & Click and D2C verticals 2.​ Main insights analyst for aforementioned DVU - Business Development data 3.​ Designated Data Privacy Officer (DPO) for the DVU - Business Development team, specifically the D2C (NOM) platform  4.​ Designated internal operator of the D2C (NOM) platform, which includes management and regular uploading of content, admin approvals and extraction of data documents 5.​ Other tasks that are necessary for the completion of the previously mentioned responsibilities. C.​ Interface / Interaction: 1.​ Internal Relations (day-to-day coordination with): ​ DVU - Business Development team for data requirements and insights, as well as content for uploading ​ IT team for data syncing, submission and coordination ​ Marketing team for applicable data insights ​ CCI team for consumer insight synergies ​ CMC team for content-related data insights and content for uploading 2.​ External Relations: ​ Platform development team for data-related development projects and troubleshooting ​ Consulting partners for further data synergies D.​ Impact on Business Operations: 1.​ Key Result Areas: ​ Platform Data Completion ​ User Data Completion Rate ​ On-time rate for submission of Documents 2.​ Key Performance Indicators: ​ Platform time-on-site ​ Platform bounce rate ​ Platform pages per visit ​ 100% DVU - Business Development Data Privacy and security requirement compliance