Expression and Communication Technique Course PDF

I. Introduction II. Types de communication III. Communication & langue IV. Ses composantes « We can’t not communicate » However……...

I. Introduction II. Types de communication III. Communication & langue IV. Ses composantes « We can’t not communicate » However…… 1/ I. Introduction II. Types de communication III. Communication & langue IV. Ses composantes Between what I think, What I want to say, What I think I’m saying, What I say, 2/ I. Introduction II. Types de communication III. Communication & langue IV. Ses composantes What you want to hear, What you hear, What you think you understand, What you want to understand, What you understand… 3/ I. Introduction II. Types de communication III. Communication & langue IV. Ses composantes Goal of the course This basic training focuses on : To discover the process and the complexity of communication; To determine the common ways of all communication’s act, to find out the locks, contraints and the possible interference; To help each learner to define his/her own skills in the act of communicating; To develop own skills so that each one will improve his/her capabilities to develop an efficient communication. 4/ I. Introduction II. Types de communication III. Communication & langue IV. Ses composantes Content and Methods As we are going to see through the courses, to learn how to communicate, you have to be active. « Practice makes perfect (C’est en forgeant qu’on devient forgeron) », it is through communicating that we learn how to communicate. The course will focus on two key areas : Some theoretical aspects (oral and written) ; An active participation to various « role playing-games », which allows to experience an inner situation and bring it out, A critical perspective on one's own behavior. 5/ I. Introduction II. Types de communication III. Communication & langue IV. Ses composantes To Communicate The communication history is as old as the history of the mankind. From the beginnning, human being needed to communicate. Whether using visual or audible signals, man has always tried to overcome distance and transmit information rapidly. 6/ I. Introduction II. Types de communication III. Communication & langue IV. Ses composantes Thanks to all communication tools, our earth became now global village. It is possible to be informed on what it is going on the other side of the world in almost real time. The transmissing information is more and more faster. Despite the fact that we have all these techniques, communication is not always efficient. Technical speed must not be confused with communication speed. 7/ I. Introduction II. Types de communication III. Communication & langue IV. Ses composantes The confusion is to believe that when we know a technique, we have the communication skills. It is true that the communication tools have greatly developped and improved but through the history of mankind. On the GSM screen, we are able to see who is calling us. Thus, we can accept or not to communicate with to avoid the excessive intrusion. Before, we gathered to watch TV with our family. Now, each one has his/her own TV and watch his/her own program. 8/ I. Introduction II. Types de communication III. Communication & langue IV. Ses composantes What does the verb Communicate mean? Today communication is a fashionable phenomenon Yet, The study of communication as a process theory is not that old: half of the 20th century 9/ I. Introduction II. Types de communication III. Communication & langue IV. Ses composantes Communication concerns not only human being (interpersonal communication, group...) but also animal (communication within and inter species) or machine (telecommunications, new technologies...), as well as their hybrids : human-animal; human- technologies... 10/ I. Introduction II. Types de communication III. Communication & langue IV. Ses composantes The individual socialization is tightly linked to communications, which established between him and his environnement. Individual who communicates socializes. From his/her birth to his/her death, Human being establishes exchanges. Communication phenomenon is always there whatever the situation. 11/ I. Introduction II. Types de communication III. Communication & langue IV. Ses composantes Communication Intrapersonal Interpersonal Oral Writing Oral Writing 12/ I. Introduction II. Types de communication III. Communication & langue IV. Ses composantes 1. INTRAPERSONAL COMMUNICATION This is the internal dialogue that is constantly taking place in the mind of each individual. It is a private process of analysis in which the person is both the sender and the receiver of the message. It's all about what goes on inside people when they think, feel emotions, conceive ideas, react to situations, imagine or dream. The intra-personal dimension has been the subject of a large number of psychological and cognitive studies aimed at understanding..: how people respond to symbols, make decisions and store information in their brains. 13/ I. Introduction II. Types de communication III. Communication & langue IV. Ses composantes How people, in their interactions with others, are they affected by : Prejudices, Sympathy Antipathy and even apathy they feel ? In fact, the processing of the world perception is carried out in our mind but the processing effects are realized obviously in our behaviours. 14/  I. Introduction II. Types de communication III. Communication & langue IV. Ses composantes Positive analysis: To analyse a situation or a thought, self-criticism and/or self- examination, self-preparation, exercise or training, self-acceptance Negative analysis: catastrophism, self-criticism, victimisation and conspiracy, Conclusion: Talking to yourself, getting to know yourself, learning to judge yourself. To assess decisions to be made, to repeat the messages you wish to communicate. To think, to reason, to analyse, to consider = PERSONAL REFLEXION 15/ I. Introduction II. Types de communication III. Communication & langue IV. Ses composantes 2. Interpersonal communication Dialog with someone else to generate, exchange, maintain, destroy, or to restore Relationship. Interpersonal communication (person). to learn, to exchange, to influence, to play, to help = INTERACTION WITH TWO PEOPLE 16/ I. Introduction II. Types de communication III. Communication & langue IV. Ses composantes 3. The social communication Exchange (› 2) resolve (problems….), develop (ideas…), share (knowledges & experience), help. Oration (public communication reach a wider public To exchange, to transmit, to inform, to persuade, to play = IMPACT ON THE WAY OF THINKING 17/ I. Introduction II. Types de communication III. Communication & langue IV. Ses composantes 4. Interpersonnel & social communication Comment développer sa capacité à Communiquer Comment optimiser sa capacité à convaincre 18/  I. Introduction II. Types de communication III. Communication & langue IV. Ses composantes Information vs communication Information (from latin informare, to format) is a concept which designates a message, its content and the symbols useful for writing it. It is based on codes (alphabet, pictograms, numbers, etc.) and a common semantic field to be understood. Information = the content of the information. Communication (from latin communicare, put in common) est l'action d'établir une relation avec d'autres personnes ou groupes de personnes, de leur transmettre quelque chose et de mettre en place un moyen, des techniques, pour transmettre ces choses. Elle repose également sur des codes précis, communs entre le communicateur et ses publics. La communication = l’art (processus). 19/ I. Introduction II. Types de communication III. Communication & langue IV. Ses composantes 20/