Communication for Various Purposes - PDF

Summary

This document explores various communication methods including informative, persuasive, and argumentative approaches, alongside an introduction to public speaking and making inquiries. It also includes practical elements like patient notes, tips for application letters and resume writing. Specific examples illustrate core communication concepts.

Full Transcript

COMMUNICATION FOR VARIOUS PURPOSES 1. INFORMATIVE COMMUNICATION 2. PERSUASIVE COMMUNICATION 3. ARGUMENTATIVE COMMUNICATION 4. PUBLIC SPEAKING 5. MAKING INQUIRIES INFORMATIVE COMMUNICATION ▪ Giving than Asking COMMUNICATION ▪ Focus on educating an...

COMMUNICATION FOR VARIOUS PURPOSES 1. INFORMATIVE COMMUNICATION 2. PERSUASIVE COMMUNICATION 3. ARGUMENTATIVE COMMUNICATION 4. PUBLIC SPEAKING 5. MAKING INQUIRIES INFORMATIVE COMMUNICATION ▪ Giving than Asking COMMUNICATION ▪ Focus on educating an audience through the use of INFORMATIVE facts and evidence to establish credibility. ▪ It can include definitions, explanations, descriptions, visual images, 1 demonstrations. ▪ It should focus on speaking about objects, events, processes, concepts, and examples. ▪ It does not attempt to persuade audience, give opinions, or take a position on the topic. EXAMPLE In this situation: Nurse/Doctor and Patient relationship. Whose more likely be the informant/Informative speaker/communicator? Osborn (2009) purports that informative communication arises out COMMUNICATION of three deep impulses: INFORMATIVE a. We seek to expand our awareness of the world around us. b. We seek to become more competent. c. We have an abiding curiosity about how things work and how they are made. 1 When preparing for an informative exchange, ask yourself the following questions: 1. Is my topic noteworthy to be considered informative? 2. What do my recipients already know about my topic? 3. What more do they have to know? 4. Am I knowledgeable enough of my topic to help my receivers understand it? PERSUASIVE COMMUNICATION COMMUNICATION ▪ Art of gaining fair and favorable a. It provides a choice among opinions. b. It advocates something through a speaker. PERSUASIVE considerations for our c. It Uses supporting material to justify point of view advice d. It turns the audience into agents of ▪ It is a speech that is change. 2 e. It asks for strong audience given with the commitment intention of convincing f. It gives importance to the speaker’s the audience to believe credibility. g. It appeals to feelings. or do something h. It has higher ethical obligation. ▪ Advocator STOP SMOKING TO PERSUADE TO PERSUADE ARGUMENTATIVE COMMUNICATION Lucas ( 2007) claims that to avoid defective argumentation, ARGUMENTATIVE SPEECH the following must be avoided: ▪ Relies heavily on sound 1. Defective Evidence proof and reasoning. ▪ Misuse of Facts ▪ It is a persuasive type of presentation where the ▪ Statistical Fallacies speaker attempts to convince their audience to ▪ Defective Testimony change their views on a ▪ Inappropriate Evidence certain controversial topic. 2. Defective Patterns of Reasoning ▪ The main aim of an 3 argumentative presentation ▪ Evidential Fallacies is to change the opinions that the audience already a. Slippery slope has on a certain issue. b. Confusing facts with opinion ▪ Argumentative presentations c. Red herring are mostly based on current controversial issues. d. Myth of the mean ▪ Flawed proofs ▪ Defective Arguments Should school require a student to wear UNIFORM? TO ARGUE PUBLIC SPEAKING -Process of speaking in a structured, deliberate manner to inform, influence or entertain an audience. SPEECH -The body spoken expressions of Information and ideas. READING FROM A MANUSCRIPT -Speech is long and when details are complicated and essential such as that they need to be given completely. MEMORIZED SPEECH -Requires a speaker to commit everything to memory. MEMORIZED SPEECH EXTEMPORANEOUS SPEAKING -May have a short or a long preparation. -Used outline for guide STOP SMOKING TO PERSUADE IMPROMPTU -Speaking at the spur of the moment. IMPROMPTU IMPROMPTU CONVINCE US TO WATCH YOUR FAVORITE TV SHOW? THEME AND GUIDE: Reading from a Manuscript: Speech must be in special event/occasion. Speaker pretends like giving welcome address in our event. (2mins Maximum) Memorized Speech: Informative or Persuasive Speech is the theme (2mins Maximum) Extemporaneous Speech: Informative or Persuasive Speech is the theme (2mins Maximum) Impromptu Speech: Question and Answer within 2 mins TO BE CONTINUE MAKING INQUIRIES An Inquiry Letter is written when a person needs more information about products, services, interrupts, scholarships, or job vacancies offered by companies, associations, or individuals. Letter of inquiry has the following basic parts: A. Heading or Letterhead ORGANIZATION OF LETTER OF INQUIRY B. Inside Address CONTENT AND C. Salutation D. Body of the letter: First Paragraph: It provides a background of your inquiry such as how, where and when you first learned of the information. State your purpose in one or two sentences. Middle Paragraph: this section should specify the information you are seeking Final Paragraph: Express your expectation from your addressee and thank him in advance for his favorable action. E. Complimentary Close F. Signature More frequently used now in inquiry are emails. Emails gained popularity because of speed and convenience. Parts of an Email: From: Name of Person sending the email Sent: Date and Time To: Name of Person receiving the Email CC: Other person receiving the message EMAILS Bcc: Another person receiving the email without the other recipient knowing Subject: Content (title) of the Email Attachment: Document sent separately, not included in the email (but attached) Salutation: Greeting or Opening Body of the email: message Closing: Ending Name/signature of the sender: name and title (below the name of the sender, the following information may be included: company and address, telephone number, URL or website address and social media link) INTERVIEW Interview is a special type of purposive conversation. Interview requires real time for both the interviewee and interviewer Before the interview INTERVIEW 1. Remember that if you are seeking for information from people (e.g. interview for research), you are asking them a favor; thus, make appointments with your interviewee at their most convenient time. 2. Prepare the list of questions. During the interview: 1. Be punctual 2. Wear appropriate attire INTERVIEW 3. Observe good manners 4. Speak clearly and be attentive 5. If you have follow-up questions, ask politely. Ask the interviewee to validate your notes 6. Allow the interviewee sufficient time to answer 7. Rephrase questions to clarify vague points 8. Acknowledge answers of the interviewee to assure him of your attention 9. Graciously thank the interviewee for his time. Parts of the Interview The Opening includes the initial contract INTERVIEW of the interviewer and the interviewee. The Body includes several questions to achieve your specific objectives. The Conclusion includes expressing gratitude and hope of meeting the interviewee again in the future COMMUNICATION FOR COMMUNICATION SOAP FORMAT Subjective (assessment given by the WORK PURPOSES FOR NURSES: family member or patient himself) Objective (assessment seen by you or WRITING BASIC reflected in laboratory or other medical reports) PATIENT NOTES Assessment (diagnosis) Plan (procedures to be done to address the diagnosis) PATIENT NOTES TEMPLATE COMMUNICATION FOR STORYTELLING STORYTELLING TEACHERS: It is a powerful way of communicating and conveying emotion by improvisation or embellishment. It is the art of using language, voice, movements, and gestures in order to reveal images and elements of the story to an audience. This is often used by teachers, parents, and professionals to elaborate or convey messages, to entertain, to educate, and to preserve culture. COMMUNICATION FOR WRITING Report is a comprehensive document that covers all aspects of the subject matter of study. WORK PURPOSES BUSINESS Classification: Informal and Formal Types: Progress reports, Sales activity reports, AND personnel evaluation, financial reports, feasibility reports, literature review, credit reports, TECHNICAL informational reports, Analytical Reports, Recommendation Reports, Research Reports REPORT and Case Study Analyses. Parts: Cover Page, title page, Table of Contents, List of Illustrations, Executive Summary/Abstract, Main Body/Findings/Discussions, Conclusions, Recommendations, References/sources and Appendices. COMMUNICATION FOR WRITING Characteristics of a Report 1. It presents information not an argument WORK PURPOSES BUSINESS 2. It is meant to be scanned quickly by the reader AND 3. It uses numbered headings and sub headings 4. It is composed of short and concise paragraphs TECHNICAL 5. It uses graphic illustrations such as tables, graphs, pie charts, etc. REPORT 6. It may have an abstract or an executive summary. 7. It may or may not have references or bibliography. 8. it often contains recommendations and/or appendices. COMMUNICATION FOR WRITING FORMAL REPORT 1. It is an official report that contains a WORK PURPOSES BUSINESS collection of detailed information, research, and data necessary to make decisions. AND 2. It is formal, complex and used at an official level. TECHNICAL 3. It is often a written account of a major REPORT project. 4. It may be in the form of launching a new technology or a new project line, results of a study or an experiment, a review of developments in the field, etc. COMMUNICATION FOR WRITING INFORMAL REPORT 1. It functions to inform, analyze, and WORK PURPOSES BUSINESS recommend 2. It may be in the form of a memo, financial AND report, monthly activities report, development report, research, etc. TECHNICAL 3. It is written according to an institution’s style REPORT and rules. Introductory and prefatory parts are not required. 4. It is used for conveying routine messages. COMMUNICATION FOR THE RESUME WHAT IS RESUME? WORK PURPOSES It is a persuasive summary of your qualifications for employment. Type of Resume: 1. Print resumes are printed on paper for prospective employers to scrutinize. 2. Scannable resumes are designed to be read by computers; hence, they are to be formatted using single typeface or without italics or bold. COMMUNICATION FOR THE RESUME FEATURES OF A RESUME WORK PURPOSES 1. ORGANIZATION a. Chronological Resume is the general listing of all your academic and work experience from the most recent to the oldest. b. Functional Resume is organized around various kinds of experience. c. Targeted Resume generally announces the specific goal up to top, just beneath your name, and offers information selectively. COMMUNICATION FOR THE RESUME FEATURES OF A RESUME II. SUCCINCTNESS WORK PURPOSES A Resume must be concise III. COMPREHENSIVENESS A Resume must present all important details that can gain the nod of the prospective employer IV. DESIGN The Resume should be reader-friendly and be professionally packaged. COMMUNICATION FOR THE A. What is an Application Letter? It serves ad a formal introduction of yourself to your WORK PURPOSES APPLICATION prospective employer. B. Features of an Application Letter LETTER 1. Qualifications 2. Pleasing Tone 3. Format C. Guidelines for writing an Application Letter 1. Focus 2. Stay on Topic 3. Think of your letter as an argument 4. Choose an appropriate Salutation 5. Proofread REFERENCES PURPOSIVE COMMUNICATION, Wakat, Geraldine S, and et. al.,OBE-PPST-BASED, LORIMAR Publishing ASSIGNMENTS: 1. SPEECH 2. PATIENT NOTES 3. APPLICATION LETTER 4. RESUME DEADLINE: FEB 27, 2025 GOODLUCK! FATMAH JANNAH M. COLONG,LPT College Instructor

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